Royal West Indies
4.5
Excellent(46 Reviews)Resort in Grace Bay
4-Star Resort
Reasons to book
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this resort
Offering an outdoor swimming pool and a sun terrace, Royal West Indies is located 8 minutes’ walk from Casa Blanca Casino and steps from the beach. Free WiFi is available in public areas.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Beachfront or waterfront
Garden
Family friendly
Map of Grace Bay
Available Rooms
1 Queen • 548 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 548 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 1097 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 1001 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 Queen • 1 King • 1603 ft²
Sleeps 6
+
You'll be directed to Booking.com for availability & pricing
$$$$
Reviews
4.5
Excellent(46 Reviews)100% verified reviews
4.5
Suite was great
Loved the place
4.5
Spacious rooms, quiet, lush landscaping, amazing comfort and service!
4.5
Great location and facility
We had to leave it after 4 days ;)
4.5
closeness to beach, beach loungers, umbrellas, quiet complex, 2 pool areas, outdoor bar and restaurant, excellent staff and very clean/comfortable condo. Walkable to other restaurants and town. half mile
to grocery store.
bikes could be updated.
4.5
everyone was so friendly! excellent bartenders & front staff
4.5
Grounds were kept nicely. Plenty of beach chairs available, beach front
Where to start…The staff needs to be trained on hospitality and customer service. I was shocked at the dismissive and outright RUDE attitude of the staff. The lady at the front desk was incredibly unpleasant and rude when I asked her to please not have a leaf blower outside of my room at 8am. No apologies, she just smugly looked at me and ignored me. Next the waiter at Pelican Bay (on-site restaurant) was truly one of the most unpleasant waiters I’ve ever encountered. He was rude from the moment he sat us down. We even asked if he was ok because he was so annoyed he had to serve us. Sorry you hate your job but please don’t be so nasty. He took over an hour to bring scrambled eggs, forgot my drink, my toast, rolled his eyes when I asked for water…just a damn mess. Sadly, the second day, his service was no better. Finally gave up and skipped breakfast on the third day because he was so darn unpleasant. Finally, the chair attendant. On my first day, I asked if he could help me move the sun umbrella and he said…and I quote “you can do it yourself, why do you need help”, mind you… he was doing nothing and was on his phone. I was holding a drink, my towel, my bag…it was crazy! I’ve never encountered so many rude staff members in one place of business. The staff just doesn’t really care about the customer at this place. They are on their phones, roll their eyes when you ask for something, never smile, it’s insane. And it wasn’t cheap. These people are part of the hospitality industry but you’d never know from staying here. Do not stay here. At happy hour, chatted up several folks who said the exact same thing, that the staff was rude. There are way better places, the place next door for example—lovely staff. Oh forgot to mention, they have a man tending to the grounds w a weed whacked/ leaf blower every morning at 8am. LOVELY ON VACAY!
4.5
great little hidden gem!our third time here
everything is great!best happy hours!
4.5
The garden view was amazing. I enjoyed sitting out on the patio in the morning taking in the beautiful scenery, feeling the cool breeze coming in from the ocean and listening to the calming music. The entire staff made sure we felt at home away from home.
If there would be anything to complain about I would have to say that my stay was not long enough. 5 days was not enough time to really enjoy everything that Grace Bay has to offer.
4.5
Greenery, beach
No sailboat
4.5
Small and easy to manage.
Very well kept and clean.
Need more bikes with no time limit.
4.5
The pools and gardens were lovely!
The menu was limited compared to 4 years ago.
4.5
The location is great and is very Cousy.
I got there early and they wasn’t generous to let me do the checking in until one hour before 3pm.
4.5
location and cleanliness.
we are returning
where do I start.
we requested a king bed. no one told us that the room had double bed. who pays over $500 a night for a room with a double. the bellman dropped off our bags and didn’t tell us how to use the a/c or television. we were locked out of our room . upon returning from the beach we couldn’t get into our room. we had left face mask in the room. not allowed to enter lobby. finally was told to see if the maids were cleaning the room. we were told checkout was at 11. we went to take shower and finish packing at 10:20. finally we got into the room at 10:50 to rush around. no shower. we were told we would be charged $55 if we checked out late. the front desk staff were rude and should be replaced by people who are friendly and welcoming to guests. the staff at check in and checkout are an embarrassment to this property. their poor excuse was blaming the computer for locking me out. they should have sent someone up to unlock the door and extend the checkout to allow us time to shower and pack. their computer was programmed inaccurately and cut us out at 10am.
4.5
Very beautiful gardens. Best location on the Grace bay - no sea weed and wide beach. Means a lot, I promise! Staff very friendly, helpful.
Very slow internet! You can’t work from here if you maybe planned… We advise watering your plants at night since the water at the island is very smelly from sulphate in the ground. No big issue, just recomm.
Our floors were very dusty the first day.
4.5
RWI is located on a prime spot on Grace Bay. The grounds were very well maintained. It was very quiet and not crowded (even during the peak holiday season).
4.5
Eveything
4.5
The staff are absolutely fabulous. The beaches are fantastic. The quality of other customers was high, Onsite restaurant was very good for value. Loved the swimming pools.
No courtesy room available to freshen up as our flight was late at 1900 hrs.
4.5
Room was a studio suite. Perfect for two. right on the beach. lounges and umbrellas always available. Staff was very friendly and helpful. would certainly recommend to friends and family
4.5
I love this property, it was close to the beach and we had a room on the 3rd floor. Our room was very clean and spacious. Our balcony was huge. I will definitely book this hotel again.
The only thing that was a issue was the hot water in the shower. The water did not stay hot long.
4.5
The property is located in a great location on Grace Bay. Quiet and relaxing, but not too far from shopping, restaurants and other amenities. The on-site restaurant, Pelican Bay, had great food. The bartenders are all good, but we really enjoyed YJ. He served great drinks and had great service.
4.5
Beautiful property with much privacy, yet right on one of the best beaches in the world! The pools were amazing too! The balcony and kitchenette made it easy to eat some meals in.
Everything was fine!
4.5
Beautiful beach! Plus lovely pools if you want a break from sand. Immaculate grounds. Accommodating staff.
Not unique to this resort—be prepared for OUTRAGEOUS prices on food, in restaurants, etc. TCI is not for the budget-minded.
FAQs
How much does this resort cost compared to others in Grace Bay?
The average price for a rental in Grace Bay is $857 per night. This rental is $440 less expensive than the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at Royal West Indies. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at Royal West Indies. Enjoy the water!
Is Royal West Indies pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Royal West Indies?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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