Heritage Inn
Hotel in Great Falls, MT
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
About this hotel
Situated in Great Falls, Heritage Inn has a bar, casino and free WiFi throughout the property. Featuring a restaurant, the property also has a fitness centre, as well as an indoor pool and a sauna.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Great Falls, MT
Available Rooms
Standard King Room
1 King • 312 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Queen Room with Two Queen Beds
2 Queen • 312 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Executive Queen Room with Two Queen Beds
2 Queen • 312 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Queen Room
2 Queen • 312 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Queen Room - Disability Access
2 Queen • 312 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
6.0
Location
Bed
8.0
It is a nice hotel. Great location, nice and clean rooms. My only complaint, the hot tub was gross and the pool was full of very young kids, 14 at a time that all looked under 10 yrs old, one told me she was 3, with no parents anywhere and the staff refused to do anything about it. So it was rather difficult to enjoy the beautiful pool area with our family and 2 yr old grandson. Also 8am and a pool side room was very loud with several young kids and pool toys. Staff allowed kids to ride scooters in the pool area around all the rooms. Maybe it was a “off” weekend- but I wish the staff wouldn’t put up with that because it’s such a beautiful pool area. I’d stay again 1x, but never again if the pool and spa are just a free for all for kids. I had a baby and a 2 yr old, the kids at the pool were so wild we couldn’t take our kids in the pool. I’ve never seen a hotel pool that wild. And it was ok with the hotel staff.
The spa was very dirty
8.0
Not a bad breakfast. Easy access to I-90
8.0
Loved the pool area. Shower had good water pressure
My first room shower was broke off the wall the first night and it still wasnt fixed after the second day with absolutely no communication from staff about progress so had to switch rooms at night with two little girls. Not fun. All staff could definitely use hospitality training. No one acknowledges visitors or even smiles
4.0
Pool side room was in a good location
The jets in the hot tub didn't work. Pretty gross sitting in a hot tub with no filtration
10.0
Every time we stay in great falls Montana, we stay at the Heritage Inn . The staff are always very friendly, rooms are always clean. The pool is nice and warm, I can bring my baby in there. The location is somewhat central. It is a bit of a stretch to target, and the outdoor waterpark, otherwise it’s close to Walmart, the gas station etc.
Only one time I had asked the beds to be made and the towels replaced, and they made the beds but didn’t replace the towels. I think the ladies must have forgot, and that’s ok, there are a ton of rooms in this hotel. I also don’t love how far the walk is to the rooms but I LOVE the fact there is an outdoor entrance on every hallway so you can park your vehicle close to your room.
1.0
The location was good
No A/C, when we checked in. Went to front desk and they said sorry we have no other rooms available tonight but here is a fan. It was 86 F in our room. Terrible night sleep. The hot tub jets did not work and the water looked like it had not been cleaned in some time. Our room was not cleaned even tough we requested, all they did was provide some clean towels. No shampoo and the bed was not made. The second night we insisted they move use to a room with working A/C and while at the front desk there was 5 others who did not have A/C in their rooms and 2 people who were requesting towels and shampoo as their rooms were not cleaned. For the price we paid it was very poor value. At check out they said their is nothing to be done as we booked through Booking.com. If you like to pay lots of money to stay in a hotel that does not provide you anything they offer on their web site then this is the place for you. If not save your self some frustration and stay some place else.
8.0
I liked having a balcony room.
Central air was hot, hot, hot. Uncomfortable. Restaurant ignored us, so we left and went out for breakfast elsewhere.
9.0
Location, staff
Everything was great
3.0
Room was not as advertised. Did not have private entrance,. Room did not match Pictures, was no couch for a King Suite. There was no independent air conditioner as shown in the pics of room. Overall price was higher as advertised. Room was hot all night even though the old school thermostat was set at max low. Asked staff why no ice in machine, they walked away ignoring us completely. Will never stay there again if i was paid too. Neighbors were extremely loud til 4am, called front desk to complain, front desk did nothing to solve issue, contacted neighbors personally, they just got louder. Got maybe a hour of sleep for $250...personally , Hotel should give full refund for failure to hold their paid guests at utmost ethics as a Inn Keeper. . We complained, never received a call back or even a partial refund, highly disappointed.
Staff interaction with their guests. loud neighbors. Room was falsely advertised. Seemed like we got downgraded and paid more then originally booked for. Bath tub drained slow. Toilet drained slow. No Direct Air Conditioning as shown in pics when booking room. Room was not as shown or explained in booking.com. overall experience, worst ever.
5.0
Breakfast was ok. Room was ok, but small.
The pool and spa water were filthy! We brought kids with us. We did allow them to swim for a short time but it was disgusting! I won't stay at this hotel again. When I complained, I was told that by the person at the front desk that he would check the filter. Much more than a filter check was needed. The water needed to be drained from the pool and the spa, the sides and bottom of them needed to be scoured and then refilled with clean water.
8.0
Shape of the hotel, it’s fun like a maze
Coffee bar was closed
9.0
Everything else
No breakfast and not enough coffee.
1.0
Pool
Pet policy
6.0
large room ig, cool building layout, easy to park near room despite long hallway walk from front desk for some rooms
big somewhat empty room, a bit overpriced considering barely anything in the room - looks nice until u get in room
7.0
Beautiful place
chaotic when checking in, no direction to finding room, couldn't find room, had to ask housekeeping, signs didn't help. Room overlooked convention room and convention going on, no ac in room, had to use 3 fans, was woken up at 8 am by drums from convention. Went on for quite a while, forced us out of the room earlier than planned. Wasn't happy.
7.0
None
Water in shower would be ok and then all of a sudden it would turn burning hot! Awfully dangerous!!
4.0
The hallway carpets were dirty & the hallways smelled musty. The hot tube didn’t work at all and the staff is well aware of it but is not getting fixed.
8.0
Love that the restaurant is attached to the lobby of the hotel. The coffee bar is a great feature as well.
Kinda sad that the pool was closed for maintenance...
1.0
nice staff and very understanding.
rooms felt dirty, and rooms were very hot and AC did not work well. musty smell to the rooms.
6.0
I liked that the check in was fast and they got me to my room in about 5 minutes. I liked the air conditioner; it was nice and cool. That is pretty much all, I was only there for the night and didn't leave my room at all.
There is only one thing I didn't like about my stay and its kinda bad. The bed sheets had blood on them!! Now I understand that blood is hard to wash off, but its not impossible. But honestly, if there is blood on the sheets, they need to get thrown out and disposed of.
7.0
The property was clean and staff seemed nice.
The only thing that was bad was we choose this property for the pool and it was closed which was very disappointing. I would have went somewhere else if I had know that.
8.0
Staff was friendly and kids enjoyed the peaceful atmosphere
Unfortunately the pool was closed for maintenance that weekend
7.0
Good location, nice neighborhood
Bit run down; little overpriced for what you get
9.0
clean comfy rooms
curtains didnt close all the way so light came in from common area
1.0
Staff dirty nasty rooms etc pool closed hotel loud and over crowded
4.0
I booked a room that included breakfast. When I arrived at the only breakfast venue, I was told that we were supposed to order off the menu. That was fine. What never was explained was that it was NOT included with my room. When I was seated, I asked again if this was the breakfast that came with the room and was told yes. My first inkling that it wasn’t included was when I received the bill. Then my friend and I were charged twice for breakfast, once when she left and once when I left. That is unconscionable.
See above Comment. I was never told ahead of time about breakfast. I think that is called bait and switch, right?
9.0
Wasn’t told that the pool and hot tub we’re going to be closed. Main reason for wanting to stay there with us for that reason
10.0
excellent restaurant
accommodating staff
very clean
pool was closed
FAQs
How much does this hotel cost compared to others in Great Falls?
The average price for a rental in Great Falls is £107 per night. This rental is £47 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Heritage Inn. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Heritage Inn. Enjoy the water!
Is Heritage Inn pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Heritage Inn?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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