Shadow Play by Peppers

TV and multimedia, Kitchen or kitchenette, Living room, Seating area

8.2

Outstanding(873 Reviews)

Hotel in Southbank

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Melbourne, 500 metres from Crown Casino Melbourne, Shadow Play by Peppers offers accommodation with an outdoor swimming pool, private parking, a fitness centre and a garden.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Southbank

Nearby attractions

Royal Botanic Gardens Victoria - Melbourne Gardens

Healesville Sanctuary

52.8 mi

Available Rooms

1 Queen • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Queen • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Queen • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 1 Queen • 1 Queen • 1248 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

££££

Shadow Play by Peppers

££££

8.2

Outstanding(873 Reviews)

Hotel in Southbank

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Melbourne, 500 metres from Crown Casino Melbourne, Shadow Play by Peppers offers accommodation with an outdoor swimming pool, private parking, a fitness centre and a garden.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Southbank

Nearby attractions

Royal Botanic Gardens Victoria - Melbourne Gardens

Healesville Sanctuary

52.8 mi

Available Rooms

1 Queen • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Queen • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Queen • 1 Queen • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

2 Queen • 538 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 1 Queen • 1 Queen • 1248 ft²

Sleeps 6

You'll be directed to Booking.com for availability & pricing

Reviews

8.2

Outstanding(873 Reviews)

100% verified reviews

9.0

Sep 2024

Very nice.

Service - Staff were excellent

Nonthing

10.0

Jul 2024

Girls night in a penthouse… perfect!

Beautiful, great view, spacious, comfortable and stylish!

Nothing… it was amazing!

10.0

May 2024

It was my first in Melbourne and Shadow Play gave me an excellent service

Location was convenient for me. Closer to tram station, Melbourne Convention & Exhibition Center (my conference venue), train station (Crossroad) and food outlets. The room and bed were maintained and cleaned on daily basis. Although there were no security personal seen, I felt safe sharing the same access with the hotels' bar/dining customers.

Sharing the same access with patrons of the hotels' bar/restaurant.

3.0

Apr 2024

Convenient but disappointing.

The location was good.

The rooms were small and pokey. The check in for a five star hotel was not good. There was no value parking service - this was extremely disappointing after a long drive. The tea and coffee selection was limited. It was expensive for what it was.

8.0

Apr 2024

Beautiful elegant cosy

I wasn’t able to order room service for breakfast for some reason.

Room service breakfast

7.0

Apr 2024

overall it was fine for the night we needed and close to southbank which was the main reason we booked it.

pool and closeness to southbank

had a funny smell especially the bathrooms near the pool very dark

10.0

Apr 2024

Relaxing, easy stay

It’s a beautiful hotel. Great location. Have stayed twice and will stay again

A bit more food selection would be nice e

8.0

Feb 2024

Great we will join the Peppers membership club.

Hotel has a great location, just a few tram stops to the CBD

2.0

Feb 2024

Will not be going back.

Rooms were tiny. Not big enough for a family. Tv was broken. Toilet seat was broken. People were throwing rubbish off the balconies into the pool area at the children.

6.0

Jan 2024

As mentioned above, it was disappointing to see the cut backs the hotel has made , in particular the

Giving us an early checkin.

Disappointed to see the cut back this hotel has made since our previous 2 stays In particular, the “revised” breakfast setup. Only 1drink permitted at breakfast. Ie EITHER coffee or juice. If you want both , there is an additional charge ! Very disappointing as I like several coffees at breakfast time ! Also the teas and milk were not replenished in our room.

10.0

Jan 2024

My daughter and I had the BEST mini vacay here! I recommend this place to anyone wanting to stay in Melbourne! Perfect l

Everything, location was great, rooms were so spacious and comfortable. Had everything we needed! Staff were so friendly and helpful (very welcoming) The ambience and the beautiful smell as soon as you enter the property was 10/10! I would have LOVED to stay longer. We had the best trip here..

Nothing ,, everything is perfect 👌🏽

8.0

Jan 2024

It was relaxing and enjoyable.

The location was good. Only a short walk to a lot of things. Quick and easy access to transport.

Bedroom was a little small and not much room for luggage, clothes etc. But was sufficient.

6.0

Jan 2024

it was good

location was good

dark walls inside hotel

6.0

Jan 2024

I left something in the room, which I know I left and was told it wasn’t there. Staff were not helpful when I called aft

It was clean, and new

Location on a major freeway. Reception often not staffed

1.0

Jan 2024

Very very disappointed, and wouldnt recommend anyone to choose this hotel

Dont like this hotel at all. They dont have parking facilities. The staff didnt remind us there is clear zone right in front of the hotel. We arrived super late on the day of arrival due to the delay of the flight, with two kids, so we parked the car in front of the hotel, but didnt see the sign clearly. When staff could kindly remind us when we are doing the check-in and requesting for a parking, since they probally know the area better than us,, In the next day, our car had been towed away....

8.0

Jan 2024

Happy with our choice

Comfortable place walking distance from southbank and other attractions. Staff are friendly and helpful. Overall happy with our choice.

Parking is too expensive. Lift is little bit difficult to use for couple of the elderly guest in our extended family. We booked 3 rooms for our extended group and each were allocated a different floor and in order to visit each other it was little bit difficult.

4.0

Jan 2024

Not sure we would stay at this location again.

Room and beds were ok, location is good.

Services on desk at arrival and departure. My wife felt she was poorly treated on arrival while she waited for me to park the car, she was told she had no access to the room without my ID, even with her name on the booking, they were happy to accept her money to pay for the room, plus a deposit, but not provide a key for access until I arrived. I believe this was a manager, not just reception staff. At departure told there is no provision for ACCOR points or acknowledgement didn't help but then told our deposit may take up to 5 days for return is ridiculous. These things must make it difficult for the reception staff, who apart from the manager were helpful and apologetic.

2.0

Jan 2024

not worth your money

i liked the location and the bed was comfortable

i didn’t like how the photos were different to the actual room we got, $1000 for what we got was not worth it and when we asked if it was possible to change our rooms the staff member was not nice about it she had a very bad attitude, the staff member proceeded to say “you got what you paid for” and it was new years we wanted to enjoy our time and her attitude was not necessarily especially on NYS

10.0

Dec 2023

Solid

Great space for me and my 7 yr old son. He enjoyed the heated pool.

9.0

Dec 2023

Great apartment! Ideal for travelers who need to do the laundry at some point. Great location with walking distance to e

The hotel was on Southbank, Melbourne and was within walking distance to the Yarra river and the shopping district. The hotel was very modern and had rooftop bar, pool and laundry facilities in the apartment.

Nothing

7.0

Dec 2023

Nice hotel, good location, lovely breakfast - avoid lower levels if you stay here and want to sleep!

Beautiful lobby, good location - walking distance to a lot of things. Once we got to level 8 the room was so much nicer, cleaner, comfy beds, no smell like there was on level 2 and it was quiet.

We had booked for 4 nights. Originally checked in and were on level 2. We could not sleep, it was SO loud with all the traffic, trams and trucks and people yelling and screaming all night on the roads at the bp and MacDonalds across the road. When we let reception know, the man was dismissive and had no intention of helping. The lady was so lovely, understood we had left our families to travel over and needed sleep and if we could move to a different room. She made it happen and we were so pleased with her help and attitude. Level 2 also had a bad smell through the lifts and also coming into the apartment. Was very happy to leave and move to level 8. It would have been nice to have been compensated for the original 2 nights we had absolutely no sleep and spent a lot of money on for the accommodation.

10.0

Dec 2023

Great value for Southbank

Clean and modern and distance to convention centre

Downstairs feels like a dark adults only restaurant and not suitable for a family. My kids found it uncomfortable

8.0

Dec 2023

Great location suited our purpose perfectly.

Location is excellent for our night. So close to the hub of Southbank.

Would rather have been higher up. Level 3 still struggled with street noise and lighting when it came to sleeping. Beds were comfy.

6.0

Dec 2023

Good but overpriced.

Great location very central. The hotel itself is well maintained and modern.

Very overpriced for what it is. Rooms are very small along with the other facilities (pool etc). Photos on the website are deceiving.

10.0

Sep 2023

Was a beautiful place for a family

Loves the pool and facilities, everything was clean and was nice and quiet

9.0

Aug 2023

Lovely stay

Breakfast was lovely. Room and foyer were spotlessly clean Staff were friendly

We had trouble with the TV holding its channel, but it was sorted out by reception staff. The room Could have done with another tub chair or comfy set for the third person. Intercom/internal phone didn’t work.

6.0

Aug 2023

Pleasant

The location was fantasic, close walk to the Casino and nearby restaurants etc. A longer, but dooable walk to placed like DFO and MCG. Staff was lovely and the available food was great.

The rooms and bathrooms were tiny! The storage in the rooms wasn't great and would make it really difficult for a long stay.

1.0

Aug 2023

Horrible

The rooms were fine, I expected them to be way more spacious than shown in the photos. The only thing good about this place is its location.

My recent stay at the Airbnb hotel was nothing short of a complete nightmare. I can confidently say that the staff service was one of the worst I have encountered in all my travels. From the moment I arrived until the day of departure, it seemed like the staff was determined to make my stay as unpleasant as possible. The staff seemed to be mildly racist and only responded well to certain customers. They asked us to get out own bags to the rooms when we could clearly see them help other customers who checked in just then. They were very impatient with answering our questions and felt like they wanted to be done with us. We drove 10 hours to this location and were greeted with nothing but disrespect, which was beyond horrible. The most appalling aspect of the staff service was their total disregard for guests' needs and concerns. I had a few issues during my stay that required assistance, but every time I tried to reach out to the staff, they were either unresponsive or outright rude. It felt as though they were doing us a favor by letting us stay at their property, rather than understanding that we were paying guests deserving of respect and basic courtesy. We found cigarette ash on the toilet seat and told the room service to please take car of it, but even after mentioning it, it wasn't clean the next day. Makes me wonder if they even bothered to clean anything else. In conclusion, my experience at this Airbnb hotel was nothing short of a nightmare, primarily due to the appalling staff service. The lack of professionalism, indifference to guests' needs, and disregard for basic cleanliness and amenities make it impossible for me to recommend this property to anyone. I urge potential guests to look elsewhere for a comfortable and enjoyable stay, as this place falls far short of even the most basic hospitality standards. I hope the owner of this hotel sees this so he can let some of the staff go that are ruining his business.

10.0

Jul 2023

Very enjoyable with very friendly and smiling staff.

Staff were very accommodating and friendly.

Nothing at all. A good experience

8.0

Jul 2023

Melbourne honeymoon

Clean and comfortable. Great facilities with a lovely outdoor heated pool, sauna and steam room. We stayed on our honeymoon and they gifted us a lovely bottle of red to celebrate. Which was lovely! Kitchen supplies, microwave and washing machine which was useful. We needed parking for one night and although the hotel had parking at quite a significant cost, that were kind enough to tell us that the daily rate for the crown parking was a third of the price and very close.

Room was quite small and bed was only small for the price of the room. A bit further walk from the city than realised, but close to crown promenade.

1.0

Jul 2023

Never again.

The closeness to the event I was attending

There was very poor communication about check in. I came for a bridal expo and was having a little hen do for the night and my time in the city was ruined by the complications on check in. There were missing amenities from the room. No duvet cover on the duvet. Advertised as sound proof rooms but you can hear everything going on in the hall way. $930 for one night and having such a horrible time, I wish I'd cancelled and found somewhere else.

FAQs

How much does this hotel cost compared to others in Southbank?

The average price for a rental in Southbank is £84 per night. This rental is £0 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Shadow Play by Peppers. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Shadow Play by Peppers. Enjoy the water!

Is Shadow Play by Peppers pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Shadow Play by Peppers?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.

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8.8

Outstanding(3,486 Reviews)

Pan Pacific Melbourne

Shadow Play by Peppers

Hotel in Southbank

Reasons to book

About this hotel

Amenities

Map of Southbank

Nearby attractions

Available Rooms

Shadow Play by Peppers

Hotel in Southbank

Reasons to book

About this hotel

Amenities

Map of Southbank

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Southbank?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Shadow Play by Peppers pet friendly?

What amenities are available at Shadow Play by Peppers?

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