Alexander House Hotel & Utopia Spa
4.1
Excellent(701 Reviews)Hotel in Mid Sussex District
5-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
Includes essentialsGarden, Pool, Pets allowed and more
About this hotel
The boutique, 5-star Alexander House and Utopia Spa is just 6 miles from Gatwick and close to M25 junction 6 and M23 junction 10. It offers luxurious rooms, award-winning spa facilities, free Wi-Fi, free parking and a choice of restaurants and bars.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Mid Sussex District
Available Rooms
Cozy Attic double Room
1 Double • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Comfy King Room
1 Queen or 2 Single • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Luxury Super King Room
1 Queen or 2 Single • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Junior Suite
1 Queen • 430 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Spa Suite
1 Double • 538 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(701 Reviews)100% verified reviews
4.1
The general vibe of the hotel is fantastic
The elevator needs upgrading
4.1
everything, no faults
4.1
Tout est parfait, le staff était génial, à l écoute et constamment présent à vos demande. Très belle hôtel
Rien toute est parfait
4.1
Definitely not a 5 Star experience. I stayed in the Spa Suite room called Oak. The room cost £423. It had No Air Conditioning. The room is above the Pool/Spa area, as you could really feel the heat, it was way too hot, with only a basic Fan I had to take out the wardroom. No bottles of water in the room, or a Fridge. I asked for an ice Bucket to take to the room, but reception told me they had no ice, as the machine was broken. The mattress is two singles pushed together, it dips in the middle and you can really feel the springs, it definitely needs replacing. Due to the old mattress and the hard Springs, along with the heat with no Air Conditioning, I didn’t sleep well at all. I phoned reception in the morning to ask for late checkout at 12, and was told “ No, someone had paid for early check in at 12, so I had to be out by 11”. I told reception I wasn’t happy with my stay, and would be leaving a 1 star review. She didn’t even ask why, just said sorry. I wish I booked the Holiday Inn down the road, much better service, better beds, they have Ice and you can check out at 12 like most decent hotels. Avoid.
4.1
Excelente, volveré a ir.
Muy cómodo y limpio
4.1
very nice location, staff were extremely nice and helpful
we paid extra for a king size room and it was two beds pushed together! i think for the price your paying and the sort of hotel it is you shouldn’t be selling rooms that have two beds pushed together with separate mattresses
4.1
The staff were outstanding. There was nothing that they would not help you with.
I really can’t rate it highly enough.
I had one night to experience the stay
4.1
Good quality. Amazing setting.
4.1
The staff are amazing
4.1
The room was nice and bathroom was nice
None
4.1
It was nice wish we had more time in the spa.
Well we arrived around 7pm and they told us we have the spa for 1 hour and and only until 11am the next day.
There was nothing on the website that said this and it said spa included in the same breath as car park etc...
I asked if the carpark also closed at 8 and we were kicked out the next day by 11..she laughed bu I was serious.
This looks like they intentionally omit this advice from their website.
You have to turn up early and on the day to get your money's worth
4.1
Excellent Room and service
Risotto was served luke warm at inner
4.1
spa lovely
rooms great
v over
priced
4.1
The service and attention to our needs was exceptional, the food was fantastic, the accommodation perfect and the facilities incredible
Nothing
4.1
excellent facilities and location and the hotel staff were friendly, helpful and efficient.
nothing
4.1
Friendly, helpful staff. Beautiful hotel. Lovely spa area. Delicious dinner.
Coffee machine didn’t work, attachment for hairdryer didn’t fit. And cost so much more than we expected. Didn’t expect service charge on top of the already expensive drinks, every time we ordered!!!
4.1
been many times. nice hotel and spa
didn’t clean our room. no
newspaper despite ordering. badly understaffed. lengthy waiting
4.1
Great location superb architecture but too cold to inspect
n/a
4.1
gorgeous house and great spa
4.1
very welcoming staff that made me feel very comfortable being a solo female traveler. loved the room, spa and reflections restaurant in particular
I felt the food offer in the champagne bar could have been better, not much on offer for veggies. I also did a walk but the map from the hotel was terrible so easily got lost, so did some other guesses I bumped into!
4.1
the staff were so so friendly and really made the stay. the attention to detail, the offer of a bottle of water when checking out, welly boots to borrow for a walk around the grounds, the spa products in the bathroom. definitely the nicest spa I’ve ever been to, very beautiful and clean, the changing rooms were lovely too. we had a very comfortable nights sleep and delicious dinner and breakfast.
FAQs
How much does this hotel cost compared to others in Mid Sussex District?
The average price for a rental in Mid Sussex District is £95 per night. This rental is £110 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Alexander House Hotel & Utopia Spa. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Alexander House Hotel & Utopia Spa. Enjoy the water!
Is Alexander House Hotel & Utopia Spa pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Alexander House Hotel & Utopia Spa?
We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.
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