Hotel Rumbao, a Tribute Portfolio Hotel

Property building, City view, Street view, Location

3.9

Good(1,129 Reviews)

Hotel in San Juan

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Enjoy stunning views of the San Juan Bay and easy access to historic sites and local attractions at Hotel Rumbao, a Tribute Portfolio Hotel.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of San Juan

Nearby attractions

Toro Verde Adventure Park

37.3 mi

Las Pailas

42.6 mi

Balneario El Escambrón

2.4 mi

Luis Muñoz Marín Park

7.6 mi

Available Rooms

One-Bedroom Junior Suite

1 Sofa • 1 Sofa • 581 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite with Balcony and Bay View

1 King • 559 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Larger Suite with Partial City View

2 Double • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room with Bay View

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room with Two Double Beds

2 Double • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Hotel Rumbao, a Tribute Portfolio Hotel

££££

3.9

Good(1,129 Reviews)

Hotel in San Juan

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Enjoy stunning views of the San Juan Bay and easy access to historic sites and local attractions at Hotel Rumbao, a Tribute Portfolio Hotel.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Balcony or Patio

Dishwasher

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of San Juan

Nearby attractions

Toro Verde Adventure Park

37.3 mi

Las Pailas

42.6 mi

Balneario El Escambrón

2.4 mi

Luis Muñoz Marín Park

7.6 mi

Available Rooms

One-Bedroom Junior Suite

1 Sofa • 1 Sofa • 581 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

One-Bedroom King Suite with Balcony and Bay View

1 King • 559 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

One-Bedroom Larger Suite with Partial City View

2 Double • 398 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

King Room with Bay View

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Double Room with Two Double Beds

2 Double • 387 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Reviews

3.9

Good(1,129 Reviews)

100% verified reviews

5.0

Oct 2024

Most enjoyable.

The receptionist Sarah, was outstanding. All the staff were amazing.

5.0

Oct 2024

me vuelvo a quedar

localización

todo excelente

4.5

Oct 2024

Buen servicio y localización

la localización

que no pude redimir el vale del restaurante, ya que no se me específico que era válido sólo el mismo día que se me entrego

4.0

Sep 2024

No es lo que esperarías de un Sheraton

La situación es perfecta para recorrer a pie el viejo San Juan. La piscina en el tejado es muy agradable y las vistas son preciosas.

No está a la altura de un Sheraton. Las habitaciones son antiguas y los baños necesitan urgentemente una renovación. El personal es casi inexistente y ni se ofrecen a ayudar con el equipaje. El precio es altísimo para no incluir ni siquiera el desayuno.

4.0

Aug 2024

Good value

Perfect location, well-appointed rooms, great view

Fight going on in hallway in the middle of the night between 2 men

5.0

Aug 2024

Beautiful, peaceful, comfortable and the service was top notch.

Everything

No laundry as part of the amenities

5.0

Aug 2024

Hotel Rumbao excelente!!

La ubicación excelente cerca del puerto de cruceros y cerca de la fortaleza y el casco antiguo. Me recibieron unos cuantos paquetes de Amazon y me guardaron uno que no llego a tiempo y lo levanté unos días después. Estoy muy agradecida por la cordialidad de las chicas del front desk que nos hicieron el check in y nos trataron muy bien. Muy conforme con el hotel. Lindo restaurante con shows y una atención muy personalizada. Linda piscina en la terraza con una vista hermosa y podías tomar y comer con tranquilidad. La verdad Espectacular!!

Todo excelente la amabilidad del personal increíble.

5.0

Aug 2024

Beautiful hotel

Clean, updated with beautiful amenities

Could use a little late night store or vending machine

5.0

Aug 2024

Comfortable

The rooms are comfortable

The check out line was a little lengthy

1.5

Jul 2024

Not worth the money. Staff don’t seem to care or deliver what was promised

The location is very nice. The outdoor facade was inviting. The waitstaff were great at the restaurants.

Checkin was horrible, the room wasn’t ready, and we didn’t get the room we paid for.

5.0

Jul 2024

Ame PR y Sheraton me hizo amar más la ciudad súper recomendado!

El hotel es espectacular 5 estrellas

No hubo nada que no me gustara

5.0

Jul 2024

Excelente ubicación

Excelente ubicación y lindo hotel

5.0

Jul 2024

Our stay was really exceptional.

We like everything especially how courteous the employees are and the convenience of your location

There was nothing to not like.

4.5

Jul 2024

Great

Didn't have breakfast at hotel

4.0

May 2024

Au cœur du vieux San Juan

Emplacement idéal au cœur du vieux San Juan. Team accueillant, souriant et sympathique.

Un peu de bruit en raison de travaux de finition de la rénovation, mais rien de grave.

5.0

May 2024

i enjoy very much hope to see you soon again!!

location in old san juan plus near airport

nothing

4.5

May 2024

Súper bien la pasamos

Me gustó mucho

Todo estuvo bien

2.0

May 2024

A building Site shame as location and staff great

Location and Staff excellent

Was a building site woken at 7am drilling 4 doors away

2.0

May 2024

Stayed from May 3 to May 7 and received no maid service during the entire time. Concierge arranged transportation then d

The restaurant is excellent.

Loved the location.

5.0

May 2024

Caro pero bueno

La ubicación, un buen personal y que hubo música en el hotel para un sano entretenimiento sin tener que salir.

Es caro y todo cuesta mucho... El estacionamiento, desayunos...

5.0

Apr 2024

Una experiencia inolvidable !!!

Ubicación, precio accesible, arquitectura, limpieza de lugar, sabroso, nutritivo y variado desayuno, además del trato amable y sumamente profesional por parte de su bien capacitado personal.

--------

4.0

Apr 2024

Very good and in the heart of Old San Juan.

Liked the room, the new restaurant, and the location. Breakfast was decent as well.

Didn't like that the Netflix and streaming didn't work during our entire stay. Didn't like that housekeeping didn't service the room regularly even though it was promised.

4.5

Apr 2024

Location was ok

Breakfast was ok service staff were friendly

3.0

Apr 2024

Zentrale Lage aber zu teuer.

Die zentrale Lage in San Juan. Die Zimmer sind groß und geräumig, ebenso das Bad.

Das Hotel ist sehr in die Jahre gekommen, der Preis dafür nicht gerechtfertigt. Der Zimmerservice kam nur nach Aufforderung. Das Frühstück war von der Auswahl her begrenzt.

0.5

Apr 2024

Horrible

Sólo nos gustó la ubicación

La actitud del personal pésima. El check lo hicieron una hora más tarde. Nos cancelaron el desayuno a todos los huéspedes a las 9:00 am y era hasta las 10:00 Las habitaciones no estaban listas al check in. No tenían personal amable. Si no hubiera sido por la gerente que nos ubicó en una suite y nos logró conseguir el desayuno la hubiéramos pasado peor. Deben mejorar habían muchos turistas y es la impresión que se llevan de nuestro país. Qué pena sentimos de ver a los turistas incómodos cuando le decían que no había desayuno para ellos aún cuando lo habían pagado. Deben mejorar!

2.0

Apr 2024

Pésima calidad en relación al precio . Nada recomendable

Lo único bueno es la ubicación

Las instalaciones muy vetustas . El desayuno escaso y malo . Llegamos no había toalllas de baño . Hubo que reclamarlas y demoraron mucho rato en traerlas . No tiene secador de pelo . Mala relación de calidad con el precio . No había cubiertos en el desayuno

1.5

Mar 2024

Construction work chaos

Not being charged for the cancellation

Booked for one night. When we arrived it was clear that serious renovation works were ongoing about which we had not been warned. Large queues to check in and out and lobby looked like a war zone. We immediately cancelled our reservation and in fairness were not charged for the cancellation.

2.0

Mar 2024

Regular. Deben mejorar el servicio.

La ubicacion y la comodidad de la habitacion

Pesimo el desayuno. Y la limpieza pesima. Poco personal y los que habian se quejaban. De los 4 dias. Solo 2 dias limpiaron la habitacion. Deben mejorar el servicio. El restaurant pesimo, mas de 1 hora para poder cenar. Igual la impresion falta de personal

2.5

Mar 2024

Innaceptable pour le prix en canadien de $676.00 pour une nuit

Le déjeûner était bien et varié.

Un hôtel en rénovation. L'entrée était vraiment discutable. Avec tout l'attirail des travailleurs manuels. La salle de bain avait des cheveux par terre et des taches.

0.5

Mar 2024

Very overpriced work zone

The location is great BUT

Renovation we’re going on during our visit, which we were NOT told of. The safety hazards and mess were unacceptable. Only a skeleton crew was working. No welcome and the small cafe that had to be accessed via a trip around scaffolding past the disinterested door man down the steps and around the corner. When you get there it only seats 10-15 people and premade sandwiches only.

4.0

Mar 2024

Good location.

Great location. Staff was awesome..

Unfortunately the remodeling otherwise nice comfortable hotel.

1.5

Mar 2024

No warning of construction and lack of concern from the staff.

The size of the room was good. The comfort of the bed and furniture were nice.

The hotel had major construction going on to remodel the hotel. I paid almost $900 for 2 nights and they put me in a suite right above the construction. On top of that, the outside bar and music were directly below my room. The noise level was ridiculous. There was hammering going on above my room as well. When I complained to the hotel they said “it’s a really nice room and upgrade to the rest” and then argued with me about the hammering saying there was no construction going on at night, but yet the minute I called, at midnight, they said something in Spanish to someone else and the hammering stopped. We also had a cockroach running across the floor.

2.5

Feb 2024

Issue with construction elevators difficult to get on

0.5

Feb 2024

ya no es sheraton!!!!!

hotel en reformas. no pueden cobrar lo mismo. mucho ruido gritos polvo. horrible.

el desayuno pobre .el hotel cambió de nombre. ya no es sheraton . muy sucio. estaba en reformas. y cuando llega un crucero le dan prioridad a toda esa gente quedando los huéspedes a un lado. me sentí muy desfraudado.

2.0

Nov 2023

Mucho frío en el hotel.

La habitación

El frío que se pasa. Airea acondicionado absurdamente muy frío

4.5

Aug 2023

a beautiful place

the employees were helpful and friendly.

it was under construction and I didn’t get inform until I got there.

FAQs

How much does this hotel cost compared to others in San Juan?

The average price for a rental in San Juan is £162 per night. This rental is £56 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Rumbao, a Tribute Portfolio Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Rumbao, a Tribute Portfolio Hotel. Enjoy the water!

Is Hotel Rumbao, a Tribute Portfolio Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Rumbao, a Tribute Portfolio Hotel?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Hotel Rumbao, a Tribute Portfolio Hotel

Hotel in San Juan

Reasons to book

About this hotel

Amenities

Map of San Juan

Nearby attractions

Available Rooms

One-Bedroom Junior Suite

One-Bedroom King Suite with Balcony and Bay View

One-Bedroom Larger Suite with Partial City View

King Room with Bay View

Deluxe Double Room with Two Double Beds

Hotel Rumbao, a Tribute Portfolio Hotel

Hotel in San Juan

Reasons to book

About this hotel

Amenities

Map of San Juan

Nearby attractions

Available Rooms

One-Bedroom Junior Suite

One-Bedroom King Suite with Balcony and Bay View

One-Bedroom Larger Suite with Partial City View

King Room with Bay View

Deluxe Double Room with Two Double Beds

Reviews

FAQs

How much does this hotel cost compared to others in San Juan?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Rumbao, a Tribute Portfolio Hotel pet friendly?

What amenities are available at Hotel Rumbao, a Tribute Portfolio Hotel?

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