Novotel Aachen City
Hotel in Aachen
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
Set in the centre of Aachen, this hotel offers a children's play room, a fitness centre with panoramic city views and underground parking. Aachen Cathedral and the Eurogress congress centre are 700 metres away.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Aachen
Available Rooms
Standard Double Room with Sofa
1 Queen • 258 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Executive Double Room with Sofa Bed
1 Queen • 290 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Standard Twin Room
2 Single • 258 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
10.0
vriendelijk en behulpzaam, lief en bekwaam personeel. Uitgelezen alles omvattend ontbijt, beperkt maar degelijk avondeten (na reservatie). Taxi naar station perfect.
eigenlijk niks
10.0
Sehr sauber und gemütlich. Badezimmer mit Badewanne und Dusche, Toilette separat.
9.0
Konum
8.0
Hotel was modern and clean with a pleasing frontage. On arrival and throughout our short stay the staff were pleasant, polite and helpful. The breakfast was of a good variety and there was a plentiful supply of differing options. The facilities such as the bar and restaurant were all of a good standard. Rooms were comfortable and of a modern decor with a view of PeterStrasse below. It was a relatively short walk into the city centre where there were many local shops and recognised German chains and outlets.
I did see in earlier feedbacks about concerns around undesirable persons in the vicinity and particularly the underground car park used by the guests. I used the car park and in the evening returned to my car to find a shady looking character sat on the floor infront of a car parked against the wall. He obviously wasn't the vehicle owner. I moved my car to park it next to the hotel lift entrance where thankfully it wasn't damaged/broken into. There were notices in the hotel in German & English warning vehicle owners to ensure no valuables were left visible in their cars. It also stated that the Polizei and car park owners were aware. Walking in neighbouring streets there were one or two undesirable persons/beggars but I would guess that is true of many modern western cities. I can't say at any point I felt unsafe walking in Aachen city. To be fair to the hotel they are not actually responsible for the car park which is a public one under the hotel and neither can they have any control upon who is on the streets.
8.0
Das Personal war sehr freundlich und sehr kompetent. Das Frühstück war (bis auf die Brötchen) schmackhaft und vielfältig.
Die zentrale Lage ermöglichte uns, auf Autofahrten zu verzichten. Die Möglichkeit, das Parkhaus zu nutzen, war sehr komfortabel und auch preiswert.
Die separate Toilette verfügte über kein eigenes Waschbecken; der Raum war auch sehr eng. Die "Minibar" kühlte nicht.
Das WLAN musste täglich neu angewählt werden.
Im Innenhof war es nachts oft laut.
8.0
Propreté Équipements Insonorisation
Impossible de commander une boisson chaude au bar à 22:00
Prix du stationnement de 14€ par nuit
10.0
Chambre confortable et bien équipée
Parfait pour notre famille (2 enfants de 9 et 11 ans)
À 10 min à pied du Dom
Parking très appréciable
Petit déjeuner un peu cher (25€/pers)
8.0
De locatie is top. Je zit aan een drukke straat maar binnen hoor je daar niets van. Parkeergarage onder hotel is top. Ontbijt is meer dan prima voldoende keuze. Badkamer is klein maar fijn. Apart toilet vonden wij heel prettig.
De airconditioning of ventilator op kamer doet niet heel veel. Dus met zijn 4-en op 1 kamer is wel echt warm.
5.0
konum
wc de havalandırma bile yoktu
10.0
La chambre était super, très propre et bien placé.
Rien
8.0
Clean and great location
The toilet was separate from the rest of the bathroom and didn’t have a ventilation fan. Parking was difficult to access
9.0
Personal war äußerst freundlich und Entgegenkommend.
nix.
8.0
La literie, la propreté des chambres, le personnel accueillant
Le parking de l'hôtel n'est pas bien indiqué mais les places de parking sont appréciables. Pensez à valider votre ticket de parking à l'accueil de l'hôtel car le tarif est plus avantageux
9.0
Sehr sauber, Personal sehr höflich. Mega bequeme Betten
2.0
L’emplacement
Sale / bruyant / désuet
Chambrés mal isolées et voisins très bruyants / y compris au restaurant / très mauvaise expérience
5.0
Die zugehörigen Parkgarage ist unbewacht und es werden täglich mehrere Autos aufgebrochen.
Das freundliche Personal weist drauf hin, was einem jedoch in der Situation nicht weiter hilft.
9.0
Es war ein sehr schönes und sauberes Hotel. Die Angestellten waren sehr nett.
Wir waren rundum zufrieden.
Wir kommen gerne wieder.
Kleiner Minuspunkt, man hörte den Straßenlärm auch bei geschlossenen Fenster.
9.0
De vriendelikheid van het personeel en de gastvrijheid. Extra handdoeken voor naar de thermen waren bijvoorbeeld geen enkel.probleem...
7.0
De ligging is handig, op loopafstand van de stad
De bedden zijn echt niet comfortabel
9.0
Bonne accueil, bon petit déjeuner
Espace réserver pour les enfants et proche de tout
...
7.0
Personeel was erg vriendelijk en locatie hotel was prima. Onder het hotel was een parkeergarage (Q-oark) waar gebruik van kon worden gemaakt tegen een gereduceerd tarief. Blijkbaar waren in deze parkeergarage meerdere inbraken in afgelopen periode maar sindsdien is de beveiliging verhoogd en is het, voor zover ik kon beoordelen, altijd bemand bewaakt.
Fitnessruimte is beperkt qua apparatuur, geen groot probleem, verwacht er alleen niet teveel van. Verwacht ook geen moderne kamers, maar de kamers zijn wel prima.
8.0
Reasonably central, warm and clean with great staff and this enable us to speak in English
We felt breakfast was expensive
2.0
Das Hotel selbst und die Zimmer waren in Ordnung. Das Personal war freundlich. Das Frühstück war gut.
Das Hotel nutzt und empfiehlt die angrenzende öffentliche Parkgarage, in welcher bereits mehrfach und wiederholt Gästefahrzeuge aufgebrochen und Gegenstände entwendet wurden. Die ist bei der Polizei bekannt und liegt auch daran, dass die Parkgarage ungenügend überwacht ist. Mein Auto wurde während meines Aufenthalts neben 13 weiteren ausgebrochen. Dass das Hotel auf dies bekannte Risiko nicht hinweist ist völlig inakzeptabel.
In unmittelbarer Nachbarschaft zum Hotel halten sich regelmäßig zahlreiche Obdachlose und Personen mit zwielichtigen Eindruck auf.
6.0
Freundliches Personal
Lage
3.0
Auraient pu être compréhensifs concernant un changement d’horaires d’arrivée
Il faut n’avoir besoin de rien pour apprécier cet établissement. Dommage
8.0
Locatie, de kamer en het ontbijt
Welness was klein geen gebruik van gemaakt
10.0
Very good location. Walking distance to Bus Station. Reception is very friendly and helpful. Clean room.
Room heater is not warm enough when staying in Winter time. Need evalution on this matter.
9.0
Netjes, schoon en een goede locatie.
Niks.
9.0
Cómodo y buen desayuno. Personal muy amable.
El WiFi muy pobre.
Por añadir algo más, el diseño del baño es muy raro y poco práctico.
8.0
Şehir merkezine çok yakın olması mükemmeldi. Ana tren istasyonuna biraz mesafesi var ama. Otobüs durağı otelin karşısında. Oradan Maastricht’e giden 350 numaralı otobüse binip 1 saat sonra Hollandaya geçenilitorsun.
Tuvalet ve banyo ayrı. Tuvaletten çıkınca el yıkamaya banyoya gitmek hijyen açısından iyi değil bence.
9.0
موظفي الاستقبال والموقع فندق جميل لكن يفتقر إلى مهارة لعمال التنظيف لايجيدون التنظيف
عموما في أنحاء ألمانيا فنادق أربع والخمس نجوم موظفي التنظيف لاحظت غير مؤهلين لمراعاة التنظيف نوفتيل من سنوات جميل ومرتب سكنت فيه أكثر من خمس مرات منذ سنة 2013 لكن موظفي التنظيف غير مؤهلين يعني على سبيل المثال ترتيب الفراش لا يتم تغير الشراشف كذلك فوط غير نظيفة تنظيف الغرفة وضع كبسولات القهوة أو الشاي فقط أول تستلم الغرفة وبعد ذلك لا يتم وضع أي منهم مع العلم موجود في عربة التنظيف أيضاً تجد موظف التنظيف دائما يتحدث بالهاتف بسماعات توضع بالإذن وتجده دائما عبوس لا تجرؤ التحدث معه بطلب شي خاصة إذا كانت سيدة على خلاف فنادق 3 نجوم دائماً في القمة من حيث الخدمات نظافة موظفين إفطار
🇺🇸
In general, throughout Germany, four- and five-star bedrooms. Cleaning staff are informal, to take care of cleaning. Novotel has been nice and tidy for years. I have stayed there more than five times since 2013, but the cleaning staff are not qualified. This means, for example, making the bed, the sheets are not changed, and also unclean towels. Cleaning In the room, put only coffee or tea capsules first in the room, and after that, do not put any of them, knowing that it is in the shopping cart. Also, look for the cleaning employee always, always on the phone, with headphones placed in the ear, and you will always find him as a boss. A lady does not dare to deal with anything private if she receives it.
7.0
Sehr gut ausgestattetes Zimmer - ideal für einen Kurzaufenthalt in Aachen als Familie.
8.0
Die Zimmer waren schön gross, Sauber, und ein schöner grosser Fernseher. das Badezimmer ist etwas komisch angelegt, aber als Alleinreisender ok. Die Bar war sehr schön und gemütlich. Das Essen war super! ,Fürs Auge wie auch für den Gaumen !! Super !!
Ich hatte ein Zimmer an die Hauptstrasse, wo es sehr laut ist. aber mit geschlossenem Fenster hört man gar nix.
8.0
De service van het vriendelijke personeel.
Prijs/ kwaliteit van het ontbijt.
Ik vind de prijs te hoog.
8.0
Zentral Gelegen, alles wunderbar
10.0
Very nice location, close to the city center and comfortable rooms.
The breakfast service was exceptional. Nice gym also.
7.0
Klasse Hotel.
Nichts
3.0
Hotel was clean and comfortable, no frills.
The stay was without fuss or event until that last day when we went to check out. We came across a member of staff at reception who was clearly having a very bad day. She was incredibly rude and insulted us personally. However, her manager was very kind and professional and made up for her bad behaviour. He was very apologetic, genuinely so.
I was very reluctant to write a review of this sort as there is always a retort or an excuse from the hotel as to why they are not at fault, but if this helps one person, it is worth writing. The matter was dealt with at the time by the manager, so I feel ok about the event, but we will never return to a Novotel as a result.
9.0
Alles da was Mann zum guten Frühstück braucht
Die Lage das freundliche Personal
FAQs
How much does this hotel cost compared to others in Aachen?
The average price for a rental in Aachen is £59 per night. This rental is £7 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Novotel Aachen City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Novotel Aachen City pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Novotel Aachen City?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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