UNAHOTELS MH Matera
Hotel in Basilicata
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
UNAHOTELS MH Matera includes indoor and outdoor pools, a gym and free parking. Set in a 5-hectare park, it is 10 minutes' drive from Matera's Sassi, a UNESCO site.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Basilicata
Available Rooms
1 Queen • 204 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single • 226 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 344 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
8.0
Instalaciones Majestuosas. Excelentes!!
Desayuno no está a la altura de la calidad de las instalaciones
10.0
il percorso spa e il giardino esterno. la camera accogliente e il letto molto comodo, colazione a buffet ottima e variegata
il prezzo un po' alto per solo una notte
9.0
La struttura molto carina, servizi ottimi, colazione davvero fantastica.
Abbiamo usufruito della spa, siamo stati bene, complimenti alle massaggiatrici
Per quanto concerne la spa...non ci hanno fornito un accappatoio ma un asciugamano, abbiamo dovuto cambiarci negli spogliatoi della spa ..in armadietti senza lucchetti. Finito il massaggio siamo tornati su con asciugamani addosso!
6.0
Il servizio della colazione
Tutto il resto.
5.0
Struttura che conoscevo, ero già stato loro ospite, con immense potenzialità...rimaste tali e forse oggi sono un peso per loro.
Accettazione imprecisa ho chiamato tre volte prima di riuscire a prenotare la SPA, arrivo in SPA non trovata la mia prenotazione.
Letto in camera scomodissimo e rumorosissimo. Inaccettabile andare in una SPA e condividerla con almeno altre 15 persone e non poter usufruire della sauna e bagno turco perché iper affollato. Inaccettabile andare all'area tisanerie e trovare due sole tisane disponibili, ergo senza scelta, con i bollitori vuoti e recarsi all'accettazione SPA, richiamare la loro attenzione e far ripristinare i bollitori con le tisane. Colazione? Nulla di che siamo arrivati alle 8,30 il buffet si presentava ampio, alcuni prodotti quale la ciotola della ricotta terminata, informato il servizio mi son sentito rispondere: ho visto, ripristino i cornetti e poi provvedo. Sono risalito alle 9,30 la ciotola sempre vuota. Qualità dei prodotti cornetteria sotto la media del business hotel.
10.0
Pulizia servizi e personale
7.0
Ho apprezzato tanto la pulizia e la gentilezza dei camerieri; buoni i cocktail del barman e bellissime le decorazioni di Natale.
Camera delle dimensioni giuste, anche se avrei preferito la presenza di un balcone!
Ottima la posizione a pochi minuti da Matera e da un supermercato; è ottima la presenza di un parcheggio direttamente in loco.
Apprezzata la presenza di dispenser per doccia e bidet
Non ho gradito molto le piscine della Spa.
Premettendo che abbiamo bloccato il nostro percorso benessere e nessuno, fino a quando non siamo entrati, ci aveva comunicato che le cascate e l’idromassaggio non fossero funzionanti.
Vabe.. tralasciando questo, l’acqua delle piscine era fredda e non mi è piaciuto che dopo averlo comunicato, circa 5 minuti dopo l’ingresso, la ragazza mi abbia risposto che per loro la temperatura era quella giusta perchè c’erano 34 gradi già..
purtroppo non era assolutamente vero, perché praticamente tutti faticavamo ad entrare nelle piscine, fino a quando poco prima di andare via si sono attivati per riscaldarla. Vabe.. direi che un disservizio del genere dovrebbe almeno farti pagare il percorso al 50%!
Stessa cosa per la cena.. tagliere piccolo ma molto buono, riso praticamente non cotto.
Si sono scusati e ho apprezzato che ci abbiano offerto un dessert per cercare di rimediare ma i due primi comunque li ho pagati 28€ come se mi fossero stati dati buoni e il mio ragazzo è stato male tutta la notte, non ha dormito e abbiamo dovuto posticipare il check-out pagandolo 40€ nonostante fosse stato causato da loro! Da un hotel 4 stelle non lo ritengo un atteggiamento concepibile.
8.0
Struttura accogliente e mantenuta molto bene, personale cortese, posizione buona ma non vicinissima a Matera, ci vogliono almeno 15 minuti di macchina, colazione eccezionale!!
Attenzione : le foto collegate alle stanze non sono veritiere!
8.0
Les décorations
Un ancien bel hôtel qui a mal vieilli
10.0
Un hotel bellissimo, curato bei minimi particolari, staff professionale e cortese. Pulizia perfetta, colazione STRAORDINARIA. Stanze spaziose e ben arredate.
Ristorante superlativo
Davvero consigliato
Avrei gradito le ciabatte ed il dental kit.
8.0
The pool and the spa
7.0
The breakfast was good
No Minibar in the room
8.0
La reception molto professionale
9.0
Everything except dinner.
Maybe the location, everything else just wonderful.
7.0
Nice pool
Clean
Parking
The bad was uncomfortable
No water in the room, we paid alot for water
Breakfast was decent
9.0
Size of room. Pool area
A little far out of town
7.0
Cleanliness, modern, quiet . Free parking
To many rules and regulations. Only 1 visit to swimming pool allowed and swim hats are compulsory ( charged) check out at 10 a.m is to early
10.0
This hotel is an oasis of comfort and elegance and provides a very good and abundant breakfast. One of the highlights of our stay was the swimming pool surended by palmtrees where we relaxed in a very hot afternoon. In addition to the remarkable amenities, the hotel boasted a variety of leisure facilities including spa, lush gardens and bar pool. Last but not least the staff dedications to hospitality left a good impression on me.
My only regret is that my stay was not longer
8.0
Breakfast was great also the pool area and garden - pretty amazing
Internet connection was very poor in pool area and it was dropping in the hotel lobby.
This should be fixed because it isn't at the level of this hotel. For example I was staying at some regular hotel just day before (actyally family house) where I didn't had any issues with wifi during my stay but here I really had to use 4g internet most of the day because of hotel's wifi just wasn't reliable even with the empty pool area
1.0
Pool
The staff were very, but very unprofessional. I arrive with my family (4 and a baby) by car around 21h30. Asked for a communicated room, nobody answer the message. Even so, when I arrive a person that check in ourselves, wai t a little while trying to see a solution, but one of the rooms where dirty and not ready. If they saw the message, it could be possible to have the communicated rooms. Then, I advise that I need to dinner, while I was waiting. I saw that the kitchen closes at 22h. While waiting for this confusion I asked my wife to go dinner, because I understand that could happen what it happen if I didn’t come up. 21h50, my wife asked to dinner with three kids and the employee, did a bad face and feel that he is going to see if it is possible (closes at 22h not at 21h50). Meanwhile I arrived when he come and was prepared to say no, and I have to insist in the hour. Finally he told it was possible. The dinner was all with a bad service and bad face. Top of the dinner, they didn’t served the desert. Just left the kitchen , without asking if we need anything more. The true was, they didn’t want to burn creme brûlée. After that after arrive to the bedroom, and put the kids sleeping, the internet didn’t work. I call reception, and they say you have to come to the reception (I was in bed!!!!) The day before, I tell the problema at the reception, and the just gave us a new code and tell it’s going to work and it works. The day before, they could do the same by phone. A terrible service. I never pass one more minute in the hotel, and just slept one more night and go away.
6.0
Good breakfast
Outside swimming pool only opened after 3 p.m. . Although the Hotel premotes Spa facilities - this is the only hotel we have visited and had to pay 50 EUR for 90 minute access to a small indoor swimming pool and saunas. This was a very negative surprise.
4.0
We stayed for 4 nights. The dining room menu was the same every night which was quite limited.
Never had to pay for the spa pool before - yes you would expect for treatments but not general use.
The outside pool was not even in operation.
Bedrooms ok and clean but not enough storage need some draws.
Could do with somewhere just t have snacks in the evening not the dining menu.
10.0
Even if it was a very short stay, we enjoyed it very much!
The hotel has a large and beautiful garden and plenty of parking spots!
The lobby looks welcoming and the staff was very friendly! We had a standard room, it was large and clean, well equipped with everything you might need for a short/long stay. The bathroom was very nicely decorated and comfortable.
We had a very good breakfast with plenty of local traditional pastries, hot and cold specialties. It was a great overnight stay before visiting Sassi di Matera Unesco heritage...
Nothing in particular, everything was just fine: the place looks exactly as described and reflected in pictures. We will definitely return!
9.0
Very friendly and supportive reception. great garden
8.0
Very nice and helpful reception service and room cleaning service
I would expect water in the room to be included in price
6.0
The hotel was 15 mins from sassi matera.
The room was not ready on arrival and we were not offered a space to store our luggage so we had to take it to Matera.
We were told we would be given a call and we were not.
we had booked a room for 3 people but she said we didn’t.
Breakfast was just a 4/10.
Day 1 - it was mayhem. Dishes breaking, no tables to sit on. Food running out.
Dishes breaking.
No cups for tea
Day 2 - staff rudeness was on high alert.
pancake batter not replaced, bread not replenished when asked. all equipment was promptly closed at 10am.
Beds were 2 joined together with a mattress topper. not very comfortable. The extra bed was a pull out and was filthy.
Telephone did not work in the room and we had to keep down to reception.
slippers not provided. Toiletries not replenished.
They did not have air conditioning and it was apparently not on. Our room was 31 degrees !!!
Big shout out to one of the lady staff members at 8pm who helped order a pizza as the restaurant did not have anything vegetarian.
The breakfast could have been better
The staff could have been friendlier
Noisy people in and out of the 2nd floor
Air conditioning that worked
10.0
modern hotel, garden is wonderful
the bed was really soft.
9.0
The hotel is large with all facilities. The rooms are clean and the staff very helpful. The location is ideal for visitors with a vehicle.
10.0
The service
The room
No minibars
9.0
free parking, great restaurant, friendly staff
check out time required by the hotel is 10 am on departure day, that’s too early, usually most hotels request 11-12 o’clock check out,
FAQs
How much does this hotel cost compared to others in Basilicata?
The average price for a rental in Basilicata is £60 per night. This rental is £12 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at UNAHOTELS MH Matera. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at UNAHOTELS MH Matera. Enjoy the water!
Is UNAHOTELS MH Matera pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at UNAHOTELS MH Matera?
We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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