Silken Atlántida Santa Cruz

Silken Atlántida Santa Cruz Hotel in Santa Cruz de Tenerife

4.2 / 5.0

Excellent(3,513 Ratings)

Hotel in Santa Cruz de Tenerife

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Santa Cruz's financial and commercial centre, Silken Atlántida offers panoramic sea views from its glass lifts. It has a rooftop terrace, and rooms with free Wi-Fi and hydromassage showers.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Santa Cruz de Tenerife

Nearby attractions

Parque natural EL Montillo

19.3 mi

Charco del Viento

41.2 mi

Available Rooms

Comfort Double or Twin Room

2 Single or 1 Double • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite Club

2 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Double or Twin Room

1 Double • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Queen Room

1 Double • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Silken Atlántida Santa Cruz

££££

4.2 / 5.0

Excellent(3,513 Ratings)

Hotel in Santa Cruz de Tenerife

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Includes essentialsAir conditioner, Internet / Wifi, Parking and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Santa Cruz's financial and commercial centre, Silken Atlántida offers panoramic sea views from its glass lifts. It has a rooftop terrace, and rooms with free Wi-Fi and hydromassage showers.

Amenities

Air conditioner

Internet / Wifi

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Santa Cruz de Tenerife

Nearby attractions

Parque natural EL Montillo

19.3 mi

Charco del Viento

41.2 mi

Available Rooms

Comfort Double or Twin Room

2 Single or 1 Double • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Junior Suite Club

2 King • 430 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Club Double or Twin Room

1 Double • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Deluxe Queen Room

1 Double • 269 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.2 / 5.0

Excellent(3,513 Ratings)

100% verified reviews

4.0 / 5.0

Aug 2024

Tres bien

Hotel propre, petit dejeuner varie et de qualite, petits encas en libre service.

Rien

5.0 / 5.0

Aug 2024

Excelente

Todo

Nada. Todo perfecto

5.0 / 5.0

Aug 2024

Excelente

Todo

Nada. Excelente

2.0 / 5.0

Jul 2024

A la espera de una habitación.

Me pusieron a la otra punta del Hotel. No me gusto nada. Faltaba información en la página sobre donde estaban ubicadas las habitaciones. Si hubiera sabido, habría escogido una talvez más cara. La falta de información desmerece al hotel.

Llegamos y todavía no estaban las habitaciones, dejamos las maletas en consigna, nos fuimos a picar algo y regresamos a las 16h, y tenía tiempo justo para ducharme y vestirme para un evento. Y después de más de 3horas todavía no estaban las habitaciones. Me tuve que duchar a toda prisa y salir corriendo, es absurdo, tuve que esperar una hora más, casi ni llego al evento. Ciertamente el personal muy atento, pero poco diligente. Y eso que les avisamos, que tenía un evento por la tarde, pasaron de todo.

2.0 / 5.0

Feb 2024

Hotel de capa caída, id a otro sitio

Bien situado y limpio, pero nada más

Mi experiencia es solo de la parte Executive, no sé cómo estará el resto del hotel. Se nota que es un hotel que se reformó hace unos 15 años y no han vuelto a invertir en él. Las paredes están sucias y nuestro nórdico tenía una quemadura de cigarrillo. El prime día la tv no funcionaba, llamamos a recepción y nos dijeron que pasaban nota. Al día siguiente al mediodía al preguntar si ya estaba arreglada la tv, nos dijeron que no tenían constancia de que estuviera rota! Además, dejaron amenities sólo para 1 persona cuando éramos 2, tuvimos que bajar a recepción a por ellas. Siempre falta leche en la zona Executive, y a los sofás deberían de jubilarlos ya. Pero lo PEOR es que no se si habrá una discoteca o pub en los bajos, pero se escuchaba música como regueton hasta las 3 de la mañana. Así es difícil conciliar sueño. En general, la calidad precio deja mucho que desear, ni lo recomiendo ni volveré

5.0 / 5.0

Feb 2024

El sitio ideal para ir en cualquier momento

Pues el trato del personal de recepción el señor q nos atendió muy educado y con mucho conocimiento de su trabajo la amabilidad y la disponibilidad

Bueno no vi nada q no me gustase

4.5 / 5.0

Jan 2024

Siempre una buena elección

Situación, instalaciones

Poca luz en la habitación

4.0 / 5.0

Jan 2024

Ideal zum Shoppen, Essen und Stadbesichtigung.

Zimmer war ruhig in den Innenhof. Das Frühstück hat überzeugt und war sehr gut und vielfältig. Die Lage ist Perfekt zur Staderkundung, die Oper ist ganz nahe und empfehlenswert ist der Palmengarten. Shoppingcenter ums Eck. Service und Mitarbeiter sind sehr hilfsbereit.

Ich bleibe manchmal gerne Läger liegen, eine längere Frühstückszeit wäre wünschenswert, aber das ist Geschmacksache.

4.0 / 5.0

Jan 2024

La estancia fue corta en nuestro caso, sin tener en cuenta lo que no nos gusto estuvo bien.

La ubicación y el trato del personal.

Nos toco una habitación con baño adaptado para minusválido, no se nos informó a la hora del pago y nos sentimos un poco incómodos. Así como la vista desde la ventana. Y que en el minibar la chocolatina estaba abierta.

5.0 / 5.0

Dec 2023

Perfecto

Trato del personal y habitaciones amplías

4.5 / 5.0

Dec 2023

Hotel e staff adeguati

Buona la posizione, il parcheggio vicino all’albergo e la colazione ( disponibile il salmone)

La camera un po’ distante dalla sauna . Ma per una notte non indispensabile

4.0 / 5.0

Nov 2023

Siempre de 10

La ubicación perfecta. Accesos. Gimnasio. Cama muy cómoda.

El ascensor por poner una pega es leeeeeento.

4.0 / 5.0

Nov 2023

Genial.

La ubicación perfecta.

Todo bien.

3.0 / 5.0

Nov 2023

Junior suite was fine but facilities and service lacking for a 4* establishment.

Our junior club suite in the club area was large, modern style and reasonably furnished. It will soon need refurbishing. The club area is located separately from the rest of the hotel and accessed by a long underground passage. There are no facilities at the club but do it yourself tea and coffee.

As a 4* hotel the expected standard of facilities and guest support are high. This hotel did not reach that standard and felt more like serviced rooms than a 4* hotel.

5.0 / 5.0

Jul 2023

Best choice

The location is exceptional. The hotel is close to literally anything you need or desire. The room and the bathroom have a nice and modern design. Also, I was impressed by the fact that the room and bathroom have been designed in a very smart manner (they were spacious, good looking and also useful). I liked the fact that the hairdryer was a qualitative one (not just a small, weak hairdryer that you usually get at hotels). The bathtub area was also very efficiently designed (even if you shower, the bathroom floor is not splashed with water). The AC was very effective and easy to use. The panoramic elevator is just awesome. Very good breakfast and nice staff. I enjoyed every moment there.

I did not find any hotel provided slippers (which I usually find at hotels).

5.0 / 5.0

Jul 2023

Excellent facilities and breakfast in a great location

Loved the Junior Suite

Leaving

5.0 / 5.0

May 2023

Fantastic

Perfect location. Nice hotel, clean, rooms and beds all great. Second stay and would stay again.

Breakfast a bit pricey

4.5 / 5.0

May 2023

Superb

there were two jacuzzis but only one was working. there were no rules about usage so people using it could stay for hours without letting other people in

4.0 / 5.0

Apr 2023

Very good

Location, very comfortable bad and bathroom.

Noise after 23:00

4.0 / 5.0

Apr 2023

Nice gateway!

The staff was lovely, the room was spacious and the rooftop had a nice view! It is very well located, next to a lidl supermarket and a mall with cinema and lots of restaurants on its roof. You can certainly see both the sea view and the mountains.

Although the cleanliness of the rooms was good, the corridors had a very bad smell. I had to ran all the way from my room to the lift as I couldn't breath normally, to me it was very uncomfortable and made me sick to the stomach. I guess the hotel welcomes young crowds and sports teams, which resulted in having corridors with youngsters running, laughing and playing amongst rooms. It didn't bother me too much, but depending on the circumstances it can be annoying..

4.0 / 5.0

Apr 2023

PLEASANT 2 NIGHTS AT THE SYLKEN

A FINE HOTEL WITH GOOD FACILITIES. BAR, RESTAURANT GOOD. ROOMS COMFORTABLE. LITTLE OUTSIDE NOISE.

IT MIGHT BE GOOD TO ADVISE GUESTS ABOUT THE DEDICATED SHORT-TERM PARKING SPACE AT THE HOTEL. ALSO, FOREIGNERS WILL FIND THE LOCATION OF THE UNDERGROUND PARKING A REAL TEST!

4.0 / 5.0

Mar 2023

recommend. friendly staff. good location

location close to city centre and bus station and this travel.

it was noisy at times but it was carnival week - my sleep was disturbed at times.

5.0 / 5.0

Mar 2023

Everything you could want from a city centre hotel

modern and very cool rooms …great staff … excellent restaurant which had very friendly and knowledgable staff … taxi rank outside for a fast getaway to Tenerife North airport

nothing

3.0 / 5.0

Feb 2023

Nice hotel in a lovely city

Nice hotel, decent location

The front staff was not very helpful or friendly. We experienced nothing but kindness from the locals so this was unexpected.

2.5 / 5.0

Feb 2023

The most 3 star "4 star hotel" we have ever stayed in!

The beds were comfortable and the room was a pleasant temperature. The shower was strong and warm. Our stay was just fine. Not amazing, special or luxurious, but just passably fine. Nothing particularly to write home about!

I unfortunately found a cockroach in the bathroom at the beginning of our stay, so it didn't start well. We had also requested that we had one double bed, rather than two singles pushed together - which they weren't able to do so we had a big gap in the middle of our bed. The plugs were very temperamental. I tried all the switches but really couldn't figure out why some of them worked sometimes, and others didn't ... despite having worked the day before! Above the bed there were four light fittings, but only one worked. In the bathroom, there was one bathrobe and slipper set, although the room was for double occupancy. This was a bit confusing! The bathroom also had two sinks, but only one set of toiletry items was provided - so we only had one little tiny square of soap to put between the his and her sinks! I also didn't understand why the shower gel was attached to the wall furthest from the shower, so you had to step out to access it. We upgraded to the exclusive lounge area as they had included pastries and hot drinks advertised. This didn't met expectations - the access to the lounge and room was down a long corridor away from the reception and past the parking, and then up a floor in the lift?! We felt very much hidden away in the back. The "pastries" were on the counter in two bowls - one full of tiny single prepacked biscuits and the other with tiny little prepacked muffins. I was hoping for relatively fresh items, so it was disappointing. Only one of the hot tubs was working when we went up to the spa area. (However, my partner used the sauna and said it was good.) It wasn't a miserable stay - we just go on with it! - but it wasn't what we were hoping for.

4.5 / 5.0

Feb 2023

Superb

Pleasant staff Good location Clean rooms

No in room tea or coffee facilities.

3.5 / 5.0

Feb 2023

Great location, more noisy than expected.

Great location and 9th floor has great views. Very clean.

Very noisy in hotel corridors in the morning - cleaning staff, even on a Sunday on the first floor.

1.5 / 5.0

Feb 2023

Very poor value for money

Nothing

This hotel was poor value for the 500 euros I paid as a treat for my wife for a four-night stay, with no meals provided in this cost. I booked a junior suite which stated that there was a lounge and bathtub, together with several extras. Bathtub was a standard bath. The lounge area was in a dark area in the middle of the suite with the bedroom next to the windows over what was a noisily street with four cafes below. The TV was in the bedroom not in the lounge, however not any good to us, as it was the first hotel I have been to in Europe where all the channels on TV were in the language of that country. The WI-Fi would only connect to two devices rendering our tablets useless, despite trying to close the link with our phones and trying to connect our tablets. The extras turned out to be a cup and saucer each in the room where we would have to walk 50 metres to get our free coffee or tea and water from machines and no fresh milk. The other extras were not very nice tasting apples, and the free pastries were small pre packaged single muffins and a single prepacked biscuit. We never had the breakfast as we thought the charge of 16 euros each was a bit expensive, especially when you could get a reasonable breakfast just outside the hotel for under half that price. The clothes hangers were not fit for purpose, if two items were hang on them the leather made hook could not take the weight and would fall to the floor. On the plus side the suite was kept clean and the bathroom door that would not close was mended promptly. The hotel is near shops, but about a 20 minute walk away from the Old Town. As mentioned earlier this hotel was not any way near value for money and a poor start to our 16-day holiday in Tenerife. Thankfully the other two hotels we used were much better where we were full board for about 20 euros a night extra for the two of us compared with the price we paid for the Silken.

FAQs

How much does this hotel cost compared to others in Santa Cruz de Tenerife?

The average price for a rental in Santa Cruz de Tenerife is £55 per night. This rental is £0 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Silken Atlántida Santa Cruz. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Silken Atlántida Santa Cruz pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Silken Atlántida Santa Cruz?

We found 10 amenities for this rental. This includes air conditioner, internet / wifi, parking, laundry, and balcony or patio.

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4.5 / 5.0

Excellent(92 Ratings)

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Kitchen or Kitchenette · Internet / Wifi · Parking

Looking for a memorable stay in Santa Cruz de Tenerife? Our Apartment might just be what you're looking for. Enjoy amenities including Internet / Wifi, Laundry and Balcony or Patio, and more during your stay.

££££

Silken Atlántida Santa Cruz

Hotel in Santa Cruz de Tenerife

Reasons to book

About this hotel

Amenities

Map of Santa Cruz de Tenerife

Nearby attractions

Available Rooms

Comfort Double or Twin Room

Junior Suite

Junior Suite Club

Club Double or Twin Room

Deluxe Queen Room

Silken Atlántida Santa Cruz

Hotel in Santa Cruz de Tenerife

Reasons to book

About this hotel

Amenities

Map of Santa Cruz de Tenerife

Nearby attractions

Available Rooms

Comfort Double or Twin Room

Junior Suite

Junior Suite Club

Club Double or Twin Room

Deluxe Queen Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Santa Cruz de Tenerife?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Silken Atlántida Santa Cruz pet friendly?

What amenities are available at Silken Atlántida Santa Cruz?

Explore similar vacation rentals in Santa Cruz de Tenerife

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