Bedford Swan Hotel and Thermal Spa

Property building, Facade/entrance, Day, River view

Property building, Facade/entrance, River view

4.1 / 5.0

Excellent(2,473 Ratings)

Hotel in Bedford

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

With a location overlooking the Great Ouse River in Bedford’s town centre.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Hot tub or spa

Wheelchair accessible

Family friendly

Map of Bedford

Nearby attractions

Bletchley Park

24.3 mi

Paradise Wildlife Park

51.5 mi

ZSL Whipsnade Zoo

32.1 mi

National Trust - Stowe

39.5 mi

Available Rooms

1 Sofa • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Bedford Swan Hotel and Thermal Spa

££££

4.1 / 5.0

Excellent(2,473 Ratings)

Hotel in Bedford

4-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

About this hotel

With a location overlooking the Great Ouse River in Bedford’s town centre.

Amenities

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Hot tub or spa

Wheelchair accessible

Family friendly

Map of Bedford

Nearby attractions

Bletchley Park

24.3 mi

Paradise Wildlife Park

51.5 mi

ZSL Whipsnade Zoo

32.1 mi

National Trust - Stowe

39.5 mi

Available Rooms

1 Sofa • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen • 150 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(2,473 Ratings)

100% verified reviews

3.5 / 5.0

Jul 2024

Would stay again, but please improve breakfast.

Overall hotel very good and the Spa was excellent. Staff friendly. Large room, spotlessly clean bathroom. Location was excellent

Breakfast was disappointing, non of the cooked items were hot. The scrammed egg was very sloppy, sausage looked undercooked and the bacon was very greasy. We were really looking forwarded to a cooked breakfast after an hour in the spa so a big let down

4.0 / 5.0

Jul 2024

Comfortable relaxing stay

The location is great the general hotel is great with the spa is also great Staff were friendly and everywhere was spotless

The room I paid over £300 for 2 nights for a king room and I was a little disappointed I had read all about how clean the rooms are and there was no dust but room was dated with marks on the wall and other things paintwork damaged on woodwork and considering there was no dust they missed a strad of hair hanging from lampshade maybe I am just being picky but expected more

3.5 / 5.0

Jul 2024

Nice clean hotel with character and in a great riverfront location

Great location & friendly staff

Breakfast was average, rushed and lacking staff to service guests

1.5 / 5.0

Jul 2024

Noisy bedrooms which made for an uncomfortable stay

Facilities and cleanliness

Very noisy the walls in the bedrooms seemed very thin, kept up all night by noisy guests. I could hear everything from conversations that were going on until early hours to taps running.

3.0 / 5.0

Jul 2024

Fine, but expensive for the quality of service. Won't stay there again.

Reception staff were totally lovely and helpful, the location nice and some of the common rooms were spacious and relaxing

Restaurant staff completely different; waited for ages for someone to appear to find me a table, bar man incredibly rude. Food service slow and meandering not paying attention to the entire room, just a few individual tables. Service management needs some serious attention. Saving grace that the actual food was better than I expected.

4.0 / 5.0

May 2024

Lovely hotel on the river

Beautifully decorated throughout, quite quirky in areas. Lovely restaurant and outdoor space. Spa is really lovely too.

The electrics went off in the room - a mains had switched. It came back on later and one side of the room we found still to be working but was in a rush to get ready for work in the morning so a bit of an inconvenience. We weren’t told either that the Rainforest showers in the spa weren’t working before we arrived.

2.0 / 5.0

May 2024

Disappointing, was expecting it to be better

We asked for an early check in and were able to get this which was useful. Check in was very quick

The car park was full and the EV charging spaces were taken up by non EV cars. As I have an EV it needed a charge as only had about 5 miles left on it. When asked at reception what they could do, the most they could come up with was to check later. When I did check later about 6 hours later, no change. Asked again at reception and they said they would look and if it was cars that were registered at staying at the hotel, they might be able to do something. Ultimately nothing happened, so despite staying overnight at a hotel with 4 charging spaces, the next day I had to quickly find one in Bedford and hang around for 2 hours to get some charge in the car. Maybe if they didn't facilitate public parking and clearly highlighted those spaces were for EV only, it might not have happened. Also the breakfast on the Sunday morning was a disaster. No tables made up. No plates available, no mugs, no coffee. Apparently they were very busy and short of staff.

4.5 / 5.0

May 2024

Merci pour l'accueil

L'accueil La propreté Le service La décoration Le petit déjeuner Le repas du soir

Tellement grand que l'on peut s'y perdre ! Heureusement vous avez un ascenseur pour vous aider.

5.0 / 5.0

May 2024

Very good

I enjoyed the rooms were nice and clean staff. We’re all nice and friendly and food was nice

Nothing just say it was alright

3.5 / 5.0

Mar 2024

Its an old hotel, with a good refurbidhne

The breakfast was good, nice restaurant with river views . Very noisy on arrival on the Saturday, a very busy place.

My room was not ready on arrival at 3pm on the Saturday, had to wait an hour. No apology, not even a coffee offered while i had to wait! Just poor customer service.

4.0 / 5.0

Jul 2023

This time only a stopover but it was fine. Next time aim to stay longer

Location

Getting cases in and out of the difficult doors at the front

3.0 / 5.0

Jul 2023

Fine, but nothing special.

The breakfast was not good at all. The room was smaller than the one I think I'd been promised.

2.0 / 5.0

Jul 2023

Don’t think I’ll be staying again

Hotel has got Very tierd rooms need modernised Beds are well past thier best

4.0 / 5.0

Jul 2023

A great mini break with friends.

Location, decor, staff, spar

We went to the bar Sunday evening for a quiet cocktail. The bar staff were polite but it felt like we were an intrusion.

1.0 / 5.0

Jul 2023

We didn’t stay, it was that bad!

On arrival the room appeared ok but very small for the very high price.

The hotel is overpriced. We were booked into a room directly opposite a party suite and the volume was so loud we chose to leave losing half our money rather than stay. We emailed the hotel to discuss the issue with the manager but have not received the courtesy of a response. Given that the primary purpose of a hotel is to sleep this hotel fails.

3.0 / 5.0

Jul 2023

It’s a hotel in Bedford, was probably expecting too much

The downstairs bar was pretty cool, but the toilets were about half a mile treck I was considering an Uber

The thermal spa is an extra twenty quid, for the amount I paid for a junior suite for a night it should be included

3.5 / 5.0

Jul 2023

Nice and clean place, staff very helpful

Very clean, nice room and bathroom. The bed also very comfortable

No possibility to use hairdryer and charger. Usually when I go to hotels in Britain they have the converters available

2.0 / 5.0

Jul 2023

Disappointing stay and not worth the money. Clearly some rooms have been renovated to a high standard but not all so hit

Location was good and the bar and restaurant were nicely decorated

The room was really tired looking and very expensive for what it was. I had stayed in Jan (floor 3) and it was really beautifully decorated and kept so booked again for my anniversary (and upgraded room) but it was nowhere near as nice and definitely not worth extra money. We also went to dinner there and the steak was inedible. It was so fatty I could barely cut through it and the macaroni cheese tasted like hot milk and nothing else

4.0 / 5.0

May 2023

Very good

Location

Staff could be so much more friendly

4.5 / 5.0

Mar 2023

Superb

The view outside..it's beautiful

Nothing.

4.0 / 5.0

Mar 2023

Very good

The location was great the hotel staff were very friendly and helpful. The restaurant has a good menu. The decor is lovely.

The only complaint and it's not a bad thing was the room was so warm and you couldn't open a window and there was no thermostat.

4.0 / 5.0

Feb 2023

Very good

Room, Hotel generally

Paying for parking. Breakfasts- constant items running out and not replenished., Coffee and Tea selection very poor. Would expect Latte/etc as standard. No specialist tea availalble (earl grey/ mint etc). Fruit salad very poor. Generally choices limited.

3.5 / 5.0

Feb 2023

Overall a good stay.

check in was fast. room was nice location is very good.

TV service/ channels selection is horrible. WIFI is sketchy in certain rooms. had to do a business trip with no WIFI.

2.5 / 5.0

Feb 2023

a little disappointing this time

I’ve always stayed at the swan when visiting friends and family and have always found it exceptional

this is my first time being put in a room on floor 1 … and will not be staying on that floor ever again in future - the noise levels were insane doors slamming and people running up corridors etc up to 4am and then woken at 7am by cleaners in room above and in corridor - and a 10am knock on door for housekeeping and I had not checked out !! I will be insisting a floor 3 stay in future

5.0 / 5.0

Feb 2023

would return but not the same small room

beautiful decor and great location

tiny room and not cleaned properly, breakfast was very limited as run out of food by 9.30 very disappointed mattress very hard and uncomfortable spa facilities are lovely, couldn’t fault them!

5.0 / 5.0

Jan 2023

Hotel is superb and couldn’t have been better situated for my work.

Good location. Staff were really helpful and polite. Good breakfast. Comfortable room.

Wish we had a view overlooking the river and not the car park but room was quiet.

3.5 / 5.0

Jan 2023

just average.

location

felt a bit disjointed. the spa, restaurant and hotel are all one but didn’t feel that way. for example you can’t leave the spa in your robe to go back to your room?

FAQs

How much does this hotel cost compared to others in Bedford?

The average price for a rental in Bedford is £96 per night. This rental is £1 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Bedford Swan Hotel and Thermal Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Bedford Swan Hotel and Thermal Spa pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Bedford Swan Hotel and Thermal Spa?

We found 10 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Excellent(1,249 Ratings)

Embankment Hotel

Bedford Swan Hotel and Thermal Spa

Hotel in Bedford

Reasons to book

About this hotel

Amenities

Map of Bedford

Nearby attractions

Available Rooms

Bedford Swan Hotel and Thermal Spa

Hotel in Bedford

Reasons to book

About this hotel

Amenities

Map of Bedford

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Bedford?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Bedford Swan Hotel and Thermal Spa pet friendly?

What amenities are available at Bedford Swan Hotel and Thermal Spa?

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