Centara Koh Chang Tropicana Resort

4.1 / 5.0

Excellent(1,025 Ratings)

Resort in Ko Chang

4-Star Resort

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Pets allowed and more

About this resort

This resort in Koh Chang, Trat is situated on Klong Prao Beach. It offers massage rooms, a beachfront restaurant and 2 outdoor swimming pools. Free private parking is available. Free Wi-Fi is available throughout.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Ko Chang

Nearby attractions

Mu Koh Chang National Park

9.2 mi

Kai Bae Viewpoint

2.9 mi

Namtok Phlio National Park

55.1 mi

Mu Ko Chang National Park and Khlong Phlu Waterfall

2.4 mi

Available Rooms

Superior Twin Room

2 Single • 398 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Cabana

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premium Deluxe Cabana

1 King • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Junior Suite with Garden View

1 Double • 667 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

Centara Koh Chang Tropicana Resort

££££

4.1 / 5.0

Excellent(1,025 Ratings)

Resort in Ko Chang

4-Star Resort

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Pets allowed and more

About this resort

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Beachfront or waterfront

Gym or Fitness Center

Garden

Family friendly

Map of Ko Chang

Nearby attractions

Mu Koh Chang National Park

9.2 mi

Kai Bae Viewpoint

2.9 mi

Namtok Phlio National Park

55.1 mi

Mu Ko Chang National Park and Khlong Phlu Waterfall

2.4 mi

Available Rooms

Superior Twin Room

2 Single • 398 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe King Room

1 King • 484 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Deluxe Cabana

1 King • 516 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Premium Deluxe Cabana

1 King • 699 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Junior Suite with Garden View

1 Double • 667 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

4.1 / 5.0

Excellent(1,025 Ratings)

100% verified reviews

3.5 / 5.0

Apr 2024

Ich habe mich erholt!

Die Nähe zu meinem Cousin und seiner Tauchschule. Der Empfang mit den heißen Tüchern! Das Frühstück mit Meerblick, das große Schwimmbecken, den Green Day, Gartenanlage, Happy Hour, Moped Vermietung,

Die Qualität der Smoothie hat schwer nachgelassen! Die Strandtücher ungenügend,

4.5 / 5.0

Mar 2024

Centara liegt am sehr schönen Strand. Frühstücken ist herrlich mit Blick aufs Meer und das Personal ist super freundlich

Wir waren zum 9. mal da und das muss was heißen 😊

Das Hotel ist im Jahre gekommen und manche Sachen sind kaputt aber wenn man Bescheid sagt, wird es repariert.

5.0 / 5.0

Mar 2024

Ne pas hésiter

Tout. Infrastructure. Piscines. Petit dej très varié (salé, sucré, fruits, céréales, pains,...) face à la mer, chambres très spacieuses, bien insonnorisées, salle de bains avec baignoire et dche, balcon. Extérieurs très propres. Places parking ++. Personnel toutes catégories (jardiniers, accueuil, femme de chambre, service restaurant et piscines, gardiens parking) à l'écoute, serviable, poli, tjrs un petit mot agréable. Hotel bien placé malgré la période un peu trop calme de l'île.

Rien

3.5 / 5.0

Mar 2024

Ich würde auch ein drittes Mal hinfliegen!

Das Frühstück war gut, das Personal freundlich!

3.0 / 5.0

Mar 2024

Déception à l'arrivée car la chambre ne correspondait pas à la description mais personnel très sympa

Le personnel est très accueillant et souriant. Le petit déjeuner est très bien et varié. Les piscines.

La chambre décrite sur Booking ne correspond pas à la réalité !! La chambre faisait 40m² max et non 65m² ! Aucun bain à remous !! ... et la climatisation est très bruyante !

4.5 / 5.0

Feb 2024

A resort with a good atmosphere!

The room was spacious. The grounds were spacious and beautiful. There was a sandy beach nearby and two pools.

There were several loose dogs and my dog was attacked (bitten). There were not many beach chairs on the sand.

5.0 / 5.0

Feb 2024

Such a beautiful place and great when travelling with kids!

All! Fantastic

Loved it all

4.5 / 5.0

Dec 2023

very good value for money

This place is very nice - BUT could do so much better!!! With simple steps this place could be truley amazing. I was astonished that almost all the guests rather eat outside than in the resort. There is huge potential for that resort - in case you need a guidance - let me know!

- evening programm - prices are way to high compare to "few steps outside possibilities"

2.5 / 5.0

Sep 2023

Aftermath from covid

Staff Breakfast Outside grounds well taken care of

Musky smell Tired, old room in need of repair (leak from roof, broken furniture, toilet not working, shower not effective, not drain tub) Bed bugs - we are covered in bites Changed room three times, compensated with fruit.

3.5 / 5.0

Aug 2023

I expected more from Centara.

The property was fabulous. The grounds were clean and well kept.

Housekeeping did not do their duty each day. Always something not finished. For a property on the beach, i did expect them to sweep our room floor. Pillows were way too thick. Got a neck ache from it.

5.0 / 5.0

Jun 2023

Exceptional

Location

4.0 / 5.0

Jun 2023

Nice resort with a lot of facilities

Very spacious room and a nice environment near the beach

The distance to the beach and our room on the resort

4.0 / 5.0

Jun 2023

Very good

clean , quite & natural

not suitable for people who don't like geckos and lizards.

4.5 / 5.0

May 2023

Superb

very nice location, although the properties could do with repairs and renovations. some things were a bit tired and run down. Not what a top hotel should be. All staff super friendly and excellent food.

5.0 / 5.0

May 2023

Just as amazing as the last time. It is easy to make happy memories here.

This is a wonderful resort. It is beautifully landscaped, both pools are great, the food is amazing, and the staff are caring and conscientious. The manager also remembered us from our wedding and made special preparations for us. Fantastic.

3.0 / 5.0

May 2023

hotel was very large not enough beach beds all were taken early

on the beach

room was far away from facility's

4.5 / 5.0

Apr 2023

Superb

beach was great , bedroom well appointed. buffet breakfast great

not enough umbrellas around the pool to avoid the sun

5.0 / 5.0

Apr 2023

Sensational

This place is sensational, especially the staff there all amazing, absolutely everything was perfect, I stayed in room 126 and it has to be my favourite spot in the resort

5.0 / 5.0

Apr 2023

a beautiful resort and location, perfect for families or couples.

great location and pool. right next to a large beach and staff were friendly and very helpful. beautiful resort with good location.

the beers could be colder.

2.0 / 5.0

Apr 2023

Disappointing

Rooms are clean and comfortable

Very poor service, front office staff not friendly at all

2.5 / 5.0

Apr 2023

Passable

Quiet bungalow. Two pools.

According to room type we booked, it was supposed to include a lounge. But there was no lounge at all anymore. Location is a bit off from main road.

3.0 / 5.0

Mar 2023

not as good as I had hoped for the price paid.

very friendly staff. nice room.

The pool area and beach near it had a terrible smell-like sewage. I wonder what is causing it? Also, the water in the shower was not warm enough. The beach was disappointing as the sea was too shallow.

4.5 / 5.0

Mar 2023

Superb

Nice garden, pools and beach area. A lot of green. Spacious rooms. Very friendly staff. Excellent place for families with kids. Good coffee selection available at breakfast. Restaurant served good thai food in the evening.

Where everything else was good, the breakfast selection was disappointing for this category of hotel. Catering mainly western visitors, the selection of bread, cold cuts and cheese is not appropriate. Bread was asian style soft bread. Strongly recommend to find a suplyer of French or German style bread. Overall the quality of the items should be improved. It's not about quantity. The variation from day to day is a bit limited. If you stay several weeks, it must be boring. Ceiling fan on the terrace of deluxe rooms would be a great improvement!

4.5 / 5.0

Mar 2023

Good but potential to be great!

I loved the staff at the bars (Guy from Splash bar), restaurant (Plaatoe, A, Donut, Joe and the poor guy at the eggstation), massage (A) and housekeeping (Girl that made elephants out of towels and wrote "I love you" on the bed). They made our stay simply amazing. That's something that management did do very well. I would hire the above people straight away if I owned a hotel. We also loved the great restaurants at a 10 minute walk, the green areas, swimming pool, rooms, flavour of foreign breakfast items. Many people aren't sure to choose KC or Centara I've seen in my research. So we stayed 4 nights at KC and 6 at Centara. We still don't know which one we like best even though not the same. Because they both score good on different things: Breakfast is flavourwise better at Centara for foreign food. For Thai food it's the other way around (I'm a good judge as I've spend over 7 years in Thailand). Lunch / dinner is a lot better at KC. Organisationwise (management wise) KC is way better than Centara. Very calm and pretty nature at Centara with huge green spaces but a prettier beach at KC. Location of KC is closer to 7eleven (next door) and some restaurants that are fine but not great, bars and laundry places. Massages around KC arent great. Best to have a beach massage at the hotel. Its worth the double price. Cosy feel. At Centara you have to walk about 7 minutes before you hit the big main road. Not very cosy but many very nice restaurants and a bigger supermarket. Again massage at the hotel is much better than the surrounding massage parlours. The staff at KC is very friendly especially reception, bellboys and housekeeping. But not as much at the bars and restaurants. With Centara it's kind of the opposite. Extremely kind-hearted and hard-working people at the bars, restaurant, housekeeping and massage with a lot of honesty and respect for foreigners.

Management could optimise some things way better to earn way more money and have even happier customers. 1. The keycard didn't do anything. Lights and A/C don't switch off after you take it out. I think you can save on energy cost (and help the environment) by making sure everything switches off. People on a holiday are lazy. 2. The egg, bacon, waffle, pancake etc. station needs an extra employee. At peaktime the workstress isn't ok for the person working there. And also doesn't help the customer satisfaction. Needs two employees. 3. Need an extra coffee machine or staff serving coffee and tea. Huge line every morning at peak time. Ridiculous. 4. A lot of great restaurant floor staff that don't have to do much after breakfast. Maybe one could help after breakfast at check-in peak time (A, Dougnut or Joe for example). 5. Sales sales sales. Missing soooo much here! 5.1. Stop the huge lunch and dinner menu and have about 10 menu items that you train your staff in to do very well (let YouTube help). It's pretty scary to see that only us went to the restaurant most of the time but so many items on the menu with different ingredients available at all times. It makes you wonder: is it fresh? Most things we tried weren't great. Khao soi was pretty nice and priced better compared to other dishes. Also a safe option as chicken was used in breakfast almost every day. Below example: Two small fresh made bread rolls from that morning (reheated in the oven for 5 minutes) with soft butter as a warm welcome. (Current bread and butter is horrific) Western food Pizza Magarita Cheese burger (chicken / beef) Caesar Salad Club Sandwich Falafel wrap Thai food Pad thai (chicken / shrimp / tofu) Krapau (pork / chicken) Tamarind sauce and garlic shrimps Panang Curry (chicken / pork / vegetables) Fried Rice (shrimp / chicken / tofu) Sides French fries Rice 5.2 Put this menu incl.

0.5 / 5.0

Mar 2023

Got infected with hand, foot, and mouth disease after paddling in wastewater

I recently stayed at the Centara Koh Chang hotel and it was a complete disappointment :(((. Firstly, the staff at the hotel were extremely unprofessional. I wanted to try SUP and they recommended me to go to the river next to the hotel, where I spent an hour before realizing that the water was polluted with sewage water from local houses. One day later the hotel staff confirmed that this is a known issue, but they still sent me there, endangering my health. I got sore throat and fever the next day, and when I reached home I was diagnosed with Hand, Foot and Mouth Disease (HFMD) which is super painful. I had a fever, sore throat, and painful rashes on my hands and feet. I’m still recovering from it, my skin is peeling looking like a zombie. When I emailed the hotel to request a refund, they admitted their fault said they would process my refund, but they have not followed through with their promise to refund me. Despite sending them two follow-up emails, they have not replied to me, which shows a complete lack of concern for their guests' well-being. The staff's negligence towards my health, as well as their lack of customer service, was absolutely unacceptable. I’ll update my review if they reply and I get a refund.

4.0 / 5.0

Mar 2023

Nice

Breakfast, pool, beach, room, feeling like vacation

It was nice enough for us but overpriced for the standard.

FAQs

How much does this resort cost compared to others in Ko Chang?

The average price for a rental in Ko Chang is £31 per night. This rental is £1 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Centara Koh Chang Tropicana Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Centara Koh Chang Tropicana Resort. Enjoy the water!

Is Centara Koh Chang Tropicana Resort pet friendly?

Yes! This resort is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Centara Koh Chang Tropicana Resort?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Klong Prao Resort - SHA Extra Plus

Centara Koh Chang Tropicana Resort

Resort in Ko Chang

Reasons to book

About this resort

Amenities

Map of Ko Chang

Nearby attractions

Available Rooms

Superior Twin Room

Deluxe King Room

Deluxe Cabana

Premium Deluxe Cabana

Junior Suite with Garden View

Centara Koh Chang Tropicana Resort

Resort in Ko Chang

Reasons to book

About this resort

Amenities

Map of Ko Chang

Nearby attractions

Available Rooms

Superior Twin Room

Deluxe King Room

Deluxe Cabana

Premium Deluxe Cabana

Junior Suite with Garden View

Ratings and reviews

FAQs

How much does this resort cost compared to others in Ko Chang?

Is parking included with this resort?

Is there a pool at this resort?

Is Centara Koh Chang Tropicana Resort pet friendly?

What amenities are available at Centara Koh Chang Tropicana Resort?

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