Alma

Bed, Photo of the whole room, Bedroom, air conditioner

7.8 / 10.0

Very good(586 Ratings)

Hotel in Almaty

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located 10 minutes’ drive from Almaty Train Station, this hotel in the city centre features free Wi-Fi and an indoor swimming pool. It offers air-conditioned rooms with a flat-screen TV.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

0.3 mi

Available Rooms

1 Queen • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 172 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Single • 150 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

3 Single • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

Alma

££££

7.8 / 10.0

Very good(586 Ratings)

Hotel in Almaty

3-Star Hotel

Reasons to book

Free cancellationFull refund if you change your mind

High-end valuePrice for this property is higher than average in the area

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Located 10 minutes’ drive from Almaty Train Station, this hotel in the city centre features free Wi-Fi and an indoor swimming pool. It offers air-conditioned rooms with a flat-screen TV.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Almaty

Nearby attractions

Abay Kunanbaev Monument

0.3 mi

Available Rooms

1 Queen • 236 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Single • 172 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

1 Single • 150 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

2 Single • 215 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

3 Single • 376 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.8 / 10.0

Very good(586 Ratings)

100% verified reviews

5.0 / 10.0

Oct 2024

Everything except some staff’s reaction is reasonably good.

Location and breakfast are good. Room is clean with sufficient amenities.

Staffs at the front desk did not speak English well. So I felt a bit tired in communicating with them. The lady who handled our late check-out in the evening of 21/10 was not helpful. When I asked for receipt of my earlier stay during 15-16/10, she responded with rough and loud voice that I should not ask for it as the office already closed. I felt bad with this lady’s behavior with no service mind.

5.0 / 10.0

Oct 2024

Location is fair as it is not far away from the central shopping area.

Location & breakfast are quite nice. Room is clean with some amenities which were found fine to us.

Staffs had limited English capability which caused difficulties in communication.

8.0 / 10.0

Oct 2024

Hotel justo e com custo beneficio excelente.

Gentileza dos funcionários que, apesar de alguns não falarem inglês, se esforçam pra atender os hóspedes. Sauna boa. Privacidade. Localização excelente perto de restaurantes, supermercados e do melhor shopping da cidade.

Houve um evento de 3 dias e o salão de café da manhã ficou 80% interditado. Não colocaram mesas nos locais restantes possíveis, ou em outros locais, entao ficamos todos amontoados durante o café da manhã, sem mesas suficientes. Como ficamos 2 semanas e a trabalho, foi um desconforto que poderia ter sido evitado. Ainda assim, ficaria neste hotel novamente.

8.0 / 10.0

May 2024

Overall a good stay. Pros outweigh the cons

Location was perfect. It's near hotel kazakhstan and dostky ave. A lot of money changers and food places around. Room was comfortable and it had an attached bathroom. The receptionist Makhabbat was very welcoming and speaks English. She was very helpful in anything I need and arranged for me the sauna too. Breakfast was a good buffet style. Wifi was working well

Hot water at night is too hot and can't be adjusted so just have to be careful. An extra pillow in a single room would be helpful. A bit of variety in breakfast would be good. I asked for an airport pick up and messaged twice for confirmation but didn't get a reply and no car was sent. It's cheaper if you take a taxi from the airport using yandex.

7.0 / 10.0

Jan 2024

Overall i enjoyed my stay

The Breakfast was pretty good. Friendly staff, It was a great location for me they also have a cable cars that went to the top of the mountain to view. Also close to the main bus line. Plenty of places to go and see.

Did not vacuum the room carpet daily as i would like.

9.0 / 10.0

Jun 2023

lovely one!

I like this place, and it's my second visit to Alma. 'cause of location: if I need to visit Almaty Center (esp. Golden Square), I find this place quite good to stay for a weekend or saturday night. And yeah: breakfasts are on the 5th floor again! See photos.

I like this place!) As an intovert I'm happy here.

5.0 / 10.0

May 2023

Passable

Breakfast is very poor. I was surprised. when I saw the plate served by the hotel staff, I think it’s a kind of joking. Water leak in the bathroom, though it’s not serious level.

2.0 / 10.0

Apr 2023

TERRIBLE experience, do not choose this hotel because THINGS DISSAPEAR from the room!!

The only good thing is the location. Everything else was terrible.

First, I will tell you a few things that are different from the description: the room does not have a minibar, the refrigerator does not work, the air conditioner does not work, the safe does not work (it is in the closet, but it is not fixed and can be removed), the sound insulation is very bad (according at night I was woken up by noise from the corridor and from other rooms), when there is but not a plug, so it cannot be used for bathing, the television is there, but it does not work (it just says that there is no signal), breakfast is poor (they bring you a plate with one egg and half of a sausage, and half of a toast - every day the same). Also, the room is in much worse condition than shown in the pictures, there is a lot of dust under the bed, the toilet and taps are full of limescale, the bed is in bad condition. But the biggest problem is the following: On the penultimate day when I returned to the room, I noticed that I was missing the bag with things that was standing next to the desk. I went to report it to the reception and that's when the search began. After about 20 minutes, the receptionist told me that the cleaning lady took and threw away the bag, so now they are looking for it in the trash. I really don't understand how this is allowed in a hotel like this! It was a new bag containing new things: a portable battery, a USB memory stick, a pen, a pad, materials and documents, certain things from the store (pastries, pudding, juice)... The cleaning lady supposedly thought it was garbage. The explanation is very strange because the trash can is in the bathroom and this was in the room and everything was neatly put away. In the end, I personally went to the garbage to look for it. We managed to find some things and some not. However, everything was wet and dirty, so I didn't even take most of the things. I found the battery, I didn't find the USB, and I saw the documents, but since they were wet, dirty and torn, I couldn't take...

6.0 / 10.0

Mar 2023

Pleasant

location

low hot water pressure, no water at breakfast ( only boiler)

7.0 / 10.0

Jan 2023

You get a good value for a small money

Location is good, you can easily get to the bars, restaurants, public transportation if you're using one.

The furniture is not fresh, however they're trying to keep it all clean: bedsheets, towels, etc...

10.0 / 10.0

Jan 2023

Highly recommended.

The room is clean, location of the hotel is accessible to dostyk plaza/restaurants and the Hotel reception is very helpful. The facilities like swimming pool and spa adds more things positive to the hotel.

5.0 / 10.0

Dec 2022

Please be aware of the scam at the airport ,it will only cost you 3000 Teng =7 USD but they will it

Staff ,aayeda was good and helpful and another lady who was at the time of check in was very helpful .

Bed and room were old and not comfortable ,no hand shower in toilet ,

8.0 / 10.0

Jul 2022

Very good

Located in the very centre, friendly and helpful staff, the people at the reception speak English.

10.0 / 10.0

Jul 2022

Exceptional

A good location not so far from the most interesting sights in the city. I was surprised by the gym which was included in the price.

7.0 / 10.0

Jul 2022

As above

Good breakfast very attentive management who spoke English

Our first night room was average not even a shower curtain around bath facility even though we asked for one nothing happened Second night was much better and what we had expected to find

6.0 / 10.0

Jun 2022

Pleasant

old furniture

4.0 / 10.0

May 2022

Disappointing

good location, clean room

Because of bar/cafe on 5th floor, I couldn’t sleep at all. my room was on 4th floor. it was so noisy due people watching football match. I had only time to sleep until 4 am. this was really disappointing point for me. I guess everyone would expect a hotel to be calm for its residents. secondly in bathroom, ventilation makes bad smell like smoke. lastly sauna wasn’t even hot even I reserved 2 hours ago. overall it was waste of money for me.

7.0 / 10.0

Apr 2022

All in all I had a nice stay in this hotel.

The hotel is located in a very convenient location and the staff was very helpful with everything.

I experienced some issues with the shower. very often it took a while to have hot water.

FAQs

How much does this hotel cost compared to others in Almaty?

The average price for a rental in Almaty is £31 per night. This rental is £1 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Alma. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Alma. Enjoy the water!

Is Alma pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Alma?

We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Alma

Hotel in Almaty

Reasons to book

About this hotel

Amenities

Map of Almaty

Nearby attractions

Available Rooms

Alma

Hotel in Almaty

Reasons to book

About this hotel

Amenities

Map of Almaty

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Almaty?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Alma pet friendly?

What amenities are available at Alma?

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