Hotel Xanadu
Hotel in London Borough of Ealing
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
High-end valuePrice for this property is higher than average in the area
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
About this hotel
Travelling for business? The coworking space on the Ground Floor of the hotel can provide you with everything you need to get to work such as WIFI, access to printers and the friendly Reception team are on-hand to assist with any queries you may have.
Amenities
Air conditioner
Internet / Wifi
Parking
TV
Wheelchair accessible
Family friendly
Map of London Borough of Ealing
Available Rooms
Double Room
1 Queen • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Twin Room
2 Single • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Suite
1 Queen • 215 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room - Disability Access
1 Double • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
8.0 / 10.0
I had travelled without my phone charger.!! Reception had a charger on hand. May seem like a little problem. But this really helped. Thank you.
9.0 / 10.0
Little hidden gem
Proper value for money
Staff genuine personable and excellent, no rubbish
Exceeded my expectations so everything was great
5.0 / 10.0
Staff were friendly.
Tatty. Stains on the carpet. Areas not as clean as they should be. No cold water - even the toilet was flushed with hot water ? Very basic - travel lodge or premier inn better.
9.0 / 10.0
フロントがとても親切で責任感が強い。変換プラグを忘れてしまって借りたが、迅速に対応してくれ助かった。
5月初旬にしては季節外れの寒さだったが室内は快適な環境だった。
観光地のど真ん中から地下鉄で約30〜40分のEaling Broadway駅から徒歩5分の駅チカな立地で、周辺にレストラン、カフェ、M&S、スーパーマーケット、コンビニがありほとんど困ることはないだろう。寒さ対応などプライマークでリーズナブルな服を調達もできる。夜も静かだった。
次にロンドンに来ることがあればまたXanaduに泊まりたい。
他の人もコメントしているが、やっぱり冷蔵庫は欲しいなあ…
10.0 / 10.0
it’s so central, comfortable and the staff as so pleasant
10.0 / 10.0
Lovely hotel, brilliant location, lovely staff, delicious breakfast
Nothing we loved our stay
5.0 / 10.0
Breakfast was very good, wide selection of food and drink.
When I checked out I asked if I could bring my car round to the staff car park adjacent to the hotel to pick up my bags and a staff member carried my bags out to my car, which really helped me as I didn't then have to carry my bags for the 5 minute walk back to the public parking and up the 6 flights of stairs (the lift was out of action for renovations until july)
When I was looking for a booking I put parking in the filter. Parking is an essential factor for me as I have restricted breathing prior to an operation at Charing Cross Hospital in 2 weeks time (10th May) to remove a growth in my windpipe. Hotel Xanadu advertise they have parking and I quote them: “Hotel Xanadu has a limited parking space, therefore has to be booked before check-in to secure a space” I had paid for my booking when I discovered that what they meant and I quote was “With respect to the public parking, we mean Ealing Broadway parking.” I was then unable to cancel my booking. When I turned up on the day, as it is a shopping centre carpark, I ended up on the 6th floor and the lift was closed for renovations, so I had 6 flights of stairs to carry my bags and more than a 5 minute walk to the hotel. This was highly stressful for me, I really struggled. Saying they have parking is misleading, the Hotel should remove their parking claim. Any self respecting traveller can search for nearby carparks themselves and make their own informed choice whether to book or not.
When I ‘went to bed’ I noticed one of the pillows (see photos) As the pillows had no pillow liners and one of the pillowcases wasn’t put on properly, it left the end of the pillow uncovered. So I saw how dirty and stained it was. As a result I removed all the pillow cases and they were all really stained (body fluids including blood spots) and dirty. By this time it was very late, so I put all 4 pillow cases onto one pillow. The pillows were disgusting and not what you should get for a hotel charging £224 per night, please change your pillows. As the pillows weren’t covered it is very obvious that the staff knowingly make up the room every single time with filthy stained pillows. If you book here, check your pillows asap when you check in and ask for clean ones before you put your head on one late at night. Otherwise everything else was immaculate with lovely linen and towels.
10.0 / 10.0
Excellent location! Lots of restaurants right around the hotel and the underground station was barely a five minute walk. Helpful staff, and clean and comfortable room. Would recommend 10/10!
I wish they didn't wash towels that was hanging every day - for the environment's sake. I also had some problems on my last day there figuring out train schedules (in the middle of strikes) and the staff was not able to help me. It is worth noting that I asked this question in the middle of the night, so I understand that helping me was difficult.
9.0 / 10.0
the property was clean and the staff was very attentive and always ready to help.
10.0 / 10.0
the staff were great, extremely friendly and really helpful
nothing would stay there again 100%
8.0 / 10.0
Nice breakfast
Room was a bit hot
5.0 / 10.0
the art work and the location
The cleanliness of the room we found dirty bedsheets
8.0 / 10.0
staff were really helpful and friendly , room was comfortable and very clean and great location
Ito had been a long day of travel and would have been great to order dinner onsite / up to room but restaurant wasn’t open currently although told it will be reopening in future
6.0 / 10.0
Location is the nearest to the station n mall.
Staff is helpful and follow up customer comment in a prompt manner.
Room is spacious
Cleaning quality is not as good as the other brand hotel. At first night, I feel a bit itchy on the beddings. Also, the lighting is not enough, a bit too dim.
10.0 / 10.0
The staff were super super helpful and as a woman travelling alone I felt very safe
8.0 / 10.0
Staff is very friendly
I had booked for 1 large double bed. However, the hotel put the 2 single beds together to make large bed which is not comfortable at all.
10.0 / 10.0
well laid out nice staff
9.0 / 10.0
Pillow is too soft
8.0 / 10.0
modern and clean
3.0 / 10.0
A couple of the receptionists were kind.
Fire alarms in the middle of the night. Dirty toilet. "Double bed" was two different height singles pushed together to make one uneven bed. The Aircon was extremely loud all night even when switched off. Noisy pipes keep you awake. The key stopped working and had to be reset EVERY TIME I went back to the room. there's a single dim light in the room so it's dark all the time. Thankfully a couple of the receptionists were very kind and helpful. Bit of a let down considering the price.
9.0 / 10.0
Hotel was very nice. Clean, comfortable and quiet. Area felt safe and had easy access to all types of transportation into Central London. Staff were friendly and helpful. Lots of food choices and stores near hotel. We would definitely stay here again.
We had a small issue with key magnets which was easily fixed
FAQs
How much does this hotel cost compared to others in London Borough of Ealing?
The average price for a rental in London Borough of Ealing is £98 per night. This rental is £15 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Xanadu. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Xanadu pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Xanadu?
We found 6 amenities for this rental. This includes air conditioner, internet / wifi, parking, tv, and wheelchair accessible.
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