Hotel Chinzanso Tokyo

4.6

Outstanding(717 Reviews)

Hotel in Shinjuku

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

Set within a historic Japanese garden, Hotel Chinzanso Tokyo offers spacious rooms with garden or city views and free Wi-Fi. On-site YU The Spa features massages with scented oils and traditional Japanese hot-spring baths.

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Shinjuku

Nearby attractions

The National Art Center, Tokyo

5.1 mi

Available Rooms

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 645 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Hotel Chinzanso Tokyo

££££

4.6

Outstanding(717 Reviews)

Hotel in Shinjuku

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Great for petsBring all your friends and family, even the furry ones

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Shinjuku

Nearby attractions

The National Art Center, Tokyo

5.1 mi

Available Rooms

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

2 Single • 484 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 King • 645 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

4.6

Outstanding(717 Reviews)

100% verified reviews

4.6

Aug 2024

Très bien

L’espace

Pas accès facile au service comme le Spa qui était overbooked

4.6

Feb 2024

Wonderful peaceful hotel that's a great base to explore Tokyo

It's a few decades old but absolutely immaculate. Both of us agreed that the bed was literally the most comfortable bed we've slept in. The staff were lovely and attentive. The facilities were fantastica! The garden in the hotel's courtyard is really beautiful and has a sense of magic to it.

Nothing - I would stay again next time I visit and strongly recommend this gem of a hotel.

4.6

Nov 2023

素晴らしいホテル

兎に角安定した雰囲気。

忙しい時間帯はフロントが通じない。（仕方ないとも思いますが可能でしたら改善ご検討いただければと存じます）

4.6

Oct 2023

A unique, restful place in Tokyo

The hotel is luxurious. Beautiful and sumptuous interior design. Friendly, helpful staff. The setting in the gardens and the sky mist displays are exceptional. The rooms are spacious and well appointed with great views.

The location is perfect if you want to get away from the business of Tokyo. The flip side is that you need to take transport to the main attractions. The recommendation from the hotel that you should make a reservation in their restaurants for meals should be taken seriously as tables were not available in my prefered restaurants on the day.

4.6

Sep 2023

Impressive hotel.

Excellent hotel, very nice large bedroom, very clean, good views. Nice gardens. Good gym.

Swimming pool usage not included in my booking, extra fee required to use it. It’s a long walk from the train station.

4.6

Sep 2023

One of the best hotel in Tokyo!

Hotel is awesome. Top class.

Nothing

4.6

Aug 2023

Relaxing luxury stay at Hotel Chinzanso Tokyo

Clean, quiet, great facilities, large comfortable rooms and helpful staff

Some of the facilities were closed including the bar

4.6

Jul 2023

Exceptional

Hotel was beautiful, staff so lovely, facilities exceptional.

It was a bit of a mission to get places on public transport, the nearest lines weren't very well connected and pretty far away.

4.6

Jul 2023

Passable

Kid friendly

Old, dusty, very expensive

4.6

Jul 2023

Lovely stay

The staff and the garden

Nothing

4.6

Jul 2023

Wonderful

Beautiful hotel, very clean, service top notch, very helpful staff

Pool was not included in the stay. They charge additional daily fee for using the pool and hot tub

4.6

Jul 2023

Don't miss out - Hotel Chinzanso is an experience to treasure

Incredible. The most beautiful hotel we have ever stayed at. Service, staff, and food impeccable, gorgeous decor and comfortable. Don't skip the outdoor onsen! Staying at Hotel Chinzanso is to create a lifelong memory!

4.6

Jul 2023

A wonderful stay. Will definitely come back next time we are in Tokyo!

The hotel is wonderful, staffs are very friendly and polite. The garden is a big bonus! Our kids really enjoyed walking around the garden and watching the fireflies. Restaurants are all exceptional.

4.6

Jul 2023

3 nights for first visit to Japan. This hotel was close to the prime tourist locations one would try to see.

Beautiful Surroundings. Exquisite decor. Top notch service.

Security didn’t allow exit from more than one direction.

4.6

Jun 2023

A gorgeous comfortable hotel with large rooms

huge rooms, lovely staff, beautiful hotel and garden, comfortable bed, good towels, beautiful garden, great city view

while close to a subway it was a bit far away from bars and restaurants and on site dining was very expensive

4.6

Jun 2023

Feed your soul

Fantastic hotel, accommodations, gracious and attentive hosts. This urban park is an oasis for replenishing your mind and body. We couldn't have been more pleased. Arigato

Not applicable

4.6

Jun 2023

10/10, it was perfect

my stay was incredible! I have fallen in love with Hotel Chinzanso…the hotel and the gardens are magnificent, it’s very clean and the hotel staff is so lovely

the hotel is a bit further away from the mayor hubs of the city, but the hotel is so wonderful that it doesn’t really matter

4.6

Jun 2023

my new favourite hotel in tokyo

The hotel facilities and services are wonderful, and the general ambience of this hotel is fabulous. The staff are so helpful and welcoming. The gardens are serene and an absolute must to wander through. Loved our stay here will definitely be back.

4.6

May 2023

Beautiful Hotel Gardens.

Friendly staff and gardens.

We put a no cleaning sign on the door and usually the towels are changed, rubbish removed and the beds made anyway but this did not happen. Also an enexpected 400 yen per day surcharge on checkout.

4.6

May 2023

Remarkable, we will visit again.

Excellent service, the staff were very helpful and attention to details. The hotel view is extraordinary.

4.6

May 2023

Exceptional

Room, garden was amazing! Staff very helpful, spa was great.

The contintental breakfast, especially the bacon and sausage, could be way better. French toast was great.

4.6

May 2023

I would recommend it for senior travelers, not so much for turist with high expectations.

The toiletries were very nice, a selection of l’occitane products and a welcome baumkuchen in the room.

The clouds show was unsafe for a pregnant women, it is very slippery and is required to cross it to reach the restaurants making it very unsafe to dine in heels. The reception staff was very inattentive , they failed on giving a proper explanation of the hotel and the available amenities and the breakfast. Breakfast. Was so complicated! 3 restaurants to choose from each with 1 menu, or breakfast in the room, they failed to mention the are extra charges to the “included breakfast” , they ignored the emails we sent in advance to prepare for our stay, but they were very prompt on highlighting all the things that weren’t included with our deluxe suit and would be on extra charge. It really felt very unwelcoming.

4.6

Apr 2023

exquisite luxury

the gardens ! and the bed

nothing

4.6

Apr 2023

An excellent and very comfortable base for your Tokyo visit

This is a very large hotel which reminded me of the Steigenberger chain in Europe. It is very comfortable and I thought the staff were exceptional. There is a pervading desire to 'help' and make sure you are feeling 'looked after'. The rooms were spacious and beds 10/10 for comfort. Our room had a separate WC which we always appreciate. The Japanese Garden is a delight to walk around outside and we loved the fact that the hotel is away from the crowd/noise in its own considerable space. The closest Metro station is about 10 mins walk although we found it convenient to often get a taxi to the metro and they were always in plentiful supply and not expensive - ca Yen1000. This is one of those hotels that manages to feel smaller than it's raison d'être - ie to host large events. Maybe that is because the conference space is clearly removed from the hotel rooms.

There were three sources of disappointment. 1) As someone reserving via Booking.com we were not allowed complimentary access to the pool. Whilst I empathise that hotels need an incentive to get guest booking directly and apparently this restriction was in the small print, I would have appreciated if both the hotel and Booking.com had made this clearer. We did search for hotels with pools in Tokyo. The charge to use it is expensive at Y4000 per person. 2) The breakfast was not as good as we would have liked and expensive. That said the dining room and the levels of service were top notch. 3) Whilst we enjoyed one evening in the bar - it does close v early at 10.30 and it is rather austere and old world. It is not a place the young feel comfortable in.

4.6

Apr 2023

FABULOUS

Opulence from the entrance. Very helpful staff, who spoke English at a good level. Very nice room with a great view of the spectacular garden. Delicious food both restaurant and room service.

Nothing, well maybe latex pillow option????

4.6

Mar 2023

Exceptional

The place is very high class and comfy. We felt like vip in our stay. I highly recommend that

They didn't serve special tea and sweet in our room. Restaurants were extremely expensive and for small quantity

FAQs

How much does this hotel cost compared to others in Shinjuku?

The average price for a rental in Shinjuku is £64 per night. This rental is £12 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Chinzanso Tokyo. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Chinzanso Tokyo. Enjoy the water!

Is Hotel Chinzanso Tokyo pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Hotel Chinzanso Tokyo?

We found 15 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.

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Hotel Chinzanso Tokyo

Hotel in Shinjuku

Reasons to book

About this hotel

Amenities

Map of Shinjuku

Nearby attractions

Available Rooms

Hotel Chinzanso Tokyo

Hotel in Shinjuku

Reasons to book

About this hotel

Amenities

Map of Shinjuku

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Shinjuku?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Hotel Chinzanso Tokyo pet friendly?

What amenities are available at Hotel Chinzanso Tokyo?

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