Casuarina Resort and Spa

Spa and wellness centre/facilities, Pool view, sunbed

3.9

Good(141 Reviews)

Hotel in Trou-aux-Biches

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located on its own private beach area in Trou aux Biches, Casuarina Resort & Spa features an outdoor pool and a wellness centre. It includes a restaurant, and is 20 km from Port Louis.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Family friendly

Map of Trou-aux-Biches

Nearby attractions

Available Rooms

1 Double • 419 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Sofa • 2 Bunk • 1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

Casuarina Resort and Spa

££££

3.9

Good(141 Reviews)

Hotel in Trou-aux-Biches

4-Star Hotel

Reasons to book

Includes essentialsPool, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located on its own private beach area in Trou aux Biches, Casuarina Resort & Spa features an outdoor pool and a wellness centre. It includes a restaurant, and is 20 km from Port Louis.

Amenities

Pool

Air conditioner

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Gym or Fitness Center

Family friendly

Map of Trou-aux-Biches

Nearby attractions

Available Rooms

1 Double • 419 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Sofa • 2 Bunk • 1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 Double • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

3.9

Good(141 Reviews)

100% verified reviews

3.9

Oct 2024

On a apprécié notre séjour à l’hôtel

La localisation, l’architecture

Le manque de communication sur les événements

3.9

Oct 2024

séjour inoubliable.

la présence de monsieur Shiva qui est un responsable doté d un professionnalisme exemplaire. il trouve des solutions aux situations gênantes. il est très réactif a un grand sens de l'écoute et est très efficace au sein de cet établissement.

trop de vacanciers

3.9

Oct 2024

4 jours au top !

Le personnel, l'accueil et les sourires. Le repas au buffet la dispo des transats à la plage et piscine

La literie additionnelle pour notre fils, un matelas vraiment dur... Les cocktails, vraiment dommage car le personnel se donne vraiment derrière le bar, est-ce du à la qualité des produits ?

3.9

Aug 2024

Un peu déçue...

Personnel très aimable à l'accueil comme au restaurant, Patrick également (case nautique) Chambre grande et confortable Décoration agréable

2 chambres séparées non adjacentes pour famille de 5 personnes (2 adultes 3 enfants) Salle de bain en mauvais état Pas de débit pour l'eau dans la douche et eau froide Odeur d'humidité moisissures Beaucoup de monde au restaurant (on a fait la queue 25 min à 7h30 pour 2 crêpes) Route dangereuse à traverser pour accéder à la plage (pas de feu ni de passage piéton, voitures qui roulent vite)

3.9

Jul 2024

Location only

Customer service needs to be improved by the crew. Additionally, the rooms need to be improved because it us very old. All facilities need to be improved since everything is old.

3.9

Jul 2024

Horrible

Did not enjoyed but the food for dinner was ok .

Such a disappointment ! Im asking for urgent help concerning my booking which was booked for HB BUT WHEN WE ARRIVED THEY SAID WE ARE ON RO ONLY AND CLAIMED THAT WE HAD TO PAY AGAIN !

3.9

Mar 2024

A delightful surprise!

The staff was very kind and helpful with our needs (especially Fiona and Rose) Thanks to Mr. Shiva for giving us a beautiful stay in a beautiful hotel! The hotel is very comfortable, in front of the beach. Every evening there’s entertainement for hosts. I recommende it!

3.9

Dec 2023

Pay a little bit more and go elsewhere

The ducks, the garden, friendly staff.

Old room, very old furniture, dirty walls and wash room, broken AC ( the outside plastic cover fell down and we could see how dirty and full of dust it was, also the cover was sticked with some scotch ( tape)). They need to shut down the hotel and refurbish it. Poor buffet, unclean table clothes, old scratched plates, dirt is everywhere!!! for the money we paid, they could have done better. I'm not sure, given the condition of the hotel , they put clean bed sheets. The housekeeping always forgets to put coffee in the room. They only put decaf and tea ( two things I don't drink!)

3.9

Jul 2023

Bad

Property is very old. Old furnitures, old air con, toilets feel dated and old, tv was 720p resolution. Lights were not working in few areas of the room. Found insects in the room. Hot water was not available for all 3 days of stay.

3.9

May 2023

Thoroughly enjoyed our stay here!

Location is maintained. Staff is very nice and makes an effort to help where they can. The resort's private beach opposite the complex is a huge bonus. Very good local fruit juice stand aside that beach!

Tennis courts need an update. I guess the resort cannot do anything against the open sewer around it. Hope the wind blows in the other direction. One fridge felt hot to the touch - the other did not. Doesn't feel safe.

3.9

Apr 2023

Exceptional

Small and cosy hotel exactly what we needed before leaving paradise island. The staffs are absolutely fantastic... always ready to assist and advise. It has a Greece kind of look / vibe. Very much like staying in a cave which was a new experience for us. Entertainment during the day, evening and morning too...it's a pity we were there for a night only. Beds are very comfortable. After we checked out we were still able to use the pool which was a plus. We should have probably booked all inclusive as the food looked delicious.

3.9

Apr 2023

Exceptional

The hotel is simply amazing, looks like big beautiful tropical garden. Everything is very clean and numbers are very clean too. The hotel beach is probably the best on Mauritius, hotel provides personal sunbeds and towels. Food is amzing and big variety of food. The staff is very very helpfull, ready to solve any questions. Big thanks to managers Akshita and Steeve for very warm welcome.

3.9

Dec 2022

Good

The property is pretty with lots of lovely gardens. Good location.

The breakfast fruit was over ripe. Food was quite expensive.

3.9

Dec 2022

My family and I had the most incredible time. The resort is world class excellence.

There was a nice variety for the breakfast buffet. The staff were incredibly helpful and friendly. The resort is structured in such a way, that even though the whole place was fully booked, it didnt feel crowded at any point.

Nothing, everything was perfect.

3.9

Nov 2022

Superb

Environment, garden, food, swimming pool, beach.

Unfortunately, it happened at the bar* that we were charged 570 rupees on the bill for one cocktail instead of 270. We announced the error and did not accept the next cocktails as a present, so they needed to cancel the bill and *make a new one. At that point, the stress level of the bartender skyrocketed. So, we were pretty sure that it was not a kind of a mistake, rather an intentional attempt for extra salary for the staff. We also assume that it is not acceptable for the management,* which was the possible reason why they tried to serve some extra drinks without cancelling of the order. This behavior is also unacceptable for us. That is why we tell the story to others. So an advice to all: *Double check *the bills *all time in the hotel and also in Mauritius. (Yes, serving at double prices is a habit on the whole island). Stay cool and do not let locals to destroy the spectacular feeling of your holiday and the region. The island and the hotel are awesome and 10/10 from every other aspects.

3.9

Nov 2022

Was Ok

Check in and out was good. I've got some food allergies and the chef did spoil me with special prepared meals. we requested extra pillows and they were there with it in minutes. Nice size room. With a small view of the ocean. we asked for extra water in the room and they provided. The water pressure in the shower was good.

The shower glass panels was not clean, not when we arrived and not during our stay. They have to work on the cleaning side of things. Shortage of swimming towels. No one at the Swimming towels station, you lucky if you get him there. Need swim shoes to swim.

3.9

Oct 2022

A good accommodation for a weekend

The resort had a lot of facilities like swimming pools, restaurants, a spa and a games room. It was very peaceful and close to the beach.

The service was quite slow sometimes. We had to wait 30 minutes to get a beach towel. Our room didn't have bath towels one morning and when we requested them, they were flung on the chairs outside. They were wet and dirty... We had to ask again for some clean dry towels and we waited until 4pm to receive these! The shower was quite small too.

3.9

Oct 2022

Exceptional

Everything , great variety and very tasty. Thank you!

The wrong communication about the check out time at the time of booking.

3.9

Oct 2022

Other than what I mentioned earlier, my stay was fantastic! I would still recommend this hotel!

- One housekeeper kept asking for tips - Had to call reception 3-4 times to get an iron - Asked the reception 3 times to get the light bulb changed as it was flickering in my bathroom. Even though the manager on duty (2nd day) had told the receptionist to follow up on that, it still didn’t get changed and I finally had to show my frustration then it got changed on the 3rd day.

3.9

Sep 2022

We spent a nice time

Good food 😋

Maybe snacks could be provided in the all inclusive package

3.9

Sep 2022

It was a wonderful stay. Thank you Akshita your professionalism and efficiency and friendliness.

I loved how convenient the location was. The food and friendly environment.

3.9

Sep 2022

Great Resort

Food was amazing, room was clean and staff friendly

Additional toiletries such as lotion, toothpaste, shower cap would've been nice

3.9

Aug 2022

Great atmosphere

Lovely Room, great interior and exterior. Lovely staff and restaurants. The check out experience was great, the best I've seen compared to other resorts on the Island. Enjoyed the balcony. Enjoyed the fried chicken wings from the bar and chips for snacking. The entertainment was good.

Only one gown and slippers provided in the room for a couple. Only vanilla tea in the room. No sugar,milk,coffee or drinking water. I was expecting the Casuarina Standard in Cape Town. Check in was a bit of a wait,more than one hour waiting for booking.com to confirm with the resort. Realised this is perhaps just standard to give only a sheet in Mauritius, but I was cold in the night and wish there was a duvet or blanket. Air-conditioning settings only on cool.

3.9

Aug 2022

Ideal location and villa for the trip back and forth for the wedding in Triolet.

Breakfast was good. A variety of choices.

It was all good 👍

3.9

Aug 2022

Terrific!

Breakfast and dinners were outstanding, and the reception and guest relations staff excellent.

3.9

Aug 2022

Wonderful experience at the Casuarina Resort and Spa.

We had a wonderful experience at the Casuarina Resort and Spa. Every staff member we encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help. Staff members went above and beyond to make our stay comfortable. Thank you! Please Casuarina Resort and Spa give your staff awards!

3.9

Aug 2022

Casuarina Reviews

1. Management staff was exceptional with us! But hotel staff friendliness needs some improvement. 2. We loved the room space but housekeeping was not at its best. 3. We've enjoyed the entertainment crew on friday. 4. The pools were very nice too. 5 the spa was short but okay. 6. Kids friendly, enough activities to keep kids busy.

1. Delay for check in at arrival - 30 mins wait time. 2 Room maintenance and cleanliness issues - no tonality on one phone, Water tank issues in one room, safe box not working in one room, tea in one room no tea in two rooms, slippers in two rooms out of three. 3. Basics ex wifi change in rooms not mentioned anywhere.

3.9

Jul 2022

Excellent. Am definitely coming back.

The buffet was amazing. Been to several Hotels in my life but the food here is unbeatable. The guest relations manager, Akshita, was very kind and welcoming.

Maybe the reception staff can be more faster in responding to queries made via phone in the room. I had to walk down physically to the reception twice.

3.9

Jul 2022

Good

Location

Check out time on booking.com and in the hotel (real terms) should be identical.

FAQs

How much does this hotel cost compared to others in Trou-aux-Biches?

The average price for a rental in Trou-aux-Biches is £70 per night. This rental is £0 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Casuarina Resort and Spa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Casuarina Resort and Spa. Enjoy the water!

Is Casuarina Resort and Spa pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Casuarina Resort and Spa?

We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and laundry.

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Casuarina Resort and Spa

Hotel in Trou-aux-Biches

Reasons to book

About this hotel

Amenities

Map of Trou-aux-Biches

Nearby attractions

Available Rooms

Casuarina Resort and Spa

Hotel in Trou-aux-Biches

Reasons to book

About this hotel

Amenities

Map of Trou-aux-Biches

Nearby attractions

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Trou-aux-Biches?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Casuarina Resort and Spa pet friendly?

What amenities are available at Casuarina Resort and Spa?

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