Sheraton Melbourne Hotel
Hotel in Melbourne
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
About this hotel
Boasting an indoor lap swimming pool, a fitness centre, a restaurant and spa treatments, Sheraton Melbourne Hotel is located in the heart of Melbourne's CBD, at the Paris end of Little Collins Street.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Garden
Family friendly
Map of Melbourne
Available Rooms
Traditional King Room
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Traditional Room with Two Double Beds
2 Double • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Superior King Room with City View
1 King • 376 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Superior Room with Two Double Beds and City View
2 Double • 376 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
Deluxe Larger King Room with City View
1 King • 409 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
10.0 / 10.0
It was a great experience for spending the time in Sheraton Melbourne! The location is great, just right in the free tram zone, we can almost go ahead to every spot by taking the free tram. Staffs are all nice, they always give us warm greetings and help. There's one staff who gave us big help (I'm so sorry that I forgot to ask his name), he showed us the detailed ways to take a free tram to the south cross station, and also recommended some delicious restaurants for celebrating my dad's birthday. Really grateful to you guys and hope to stay in here again! We have a great time there, thank you so much!
绝佳的位置,员工也都很热情和友好,有位员工跟我们很详细的介绍了如何坐free tram去车站,还推荐了几家餐厅,真的非常感谢他,在这的一切都很好。
Nothing, excellent in every aspect!
9.0 / 10.0
Location was amazing
NA
8.0 / 10.0
Friendly staff
10.0 / 10.0
Luxurious stay. We loved our room, the pool and the buffet breakfast was the best we've had in the CBD so far. Convenient location too
10.0 / 10.0
Easy checkin. Staff were very helpful and friendly, better then I have seen in a lot of places!
8.0 / 10.0
Location of the hotel, size of the room, bathroom
Some items were displaying wear and tear, cupboard doors did not close easily, luggage storage not ideal
9.0 / 10.0
Staff were lovely and the room was very clean and comfortable. The soundproofing in the room was excellent too. Location is very convenient for theatres and easy to get to.
Nothing
9.0 / 10.0
Friendly staff, close to everything we needed, and very clean
Nothing
8.0 / 10.0
We loved this hotel! Champagne on arrival, a comfortable bed, amazing bathroom, great location for restaurants at night and close to all the Comedy Festival action. An early morning swim and steam room topped it all off - fantastic quick getaway!
The breakfast buffet was not fantastic.... stick to options that are not hot.
10.0 / 10.0
It was all great. We liked our drink on arrival after our flight
Nothing
8.0 / 10.0
The pool was lovely & the room size was great.
There was a young man named Oscar who assisted with luggage at arrival & departure. He even assisted with decorated room. Oscar was so lovely & well man for a young 18yo
We paid for a city view room & had a building across from us - paid extra for nothing.
There is a jet spa attached to the pool but not hot, maybe look at changing that to have it heated.
10.0 / 10.0
The room layout. The view. The empty fridge. The breakfast buffet.
10.0 / 10.0
Booked one night as I was attending an event near by along side my sister and niece. We booked a 2 double bed room which was very spacious for the three of us. Room was very clean and bathrooms very spacious with all amenities provided. We were on the 10th floor and the views were lovely of the garden and the MCG.
We also booked in our car at the valet and the staff were extremely helpful. At check-in the young man at the counter was very helpful and explained all the facilities.
Although we only stayed one night, we had a very comfortable stay, the hotel was in a perfect location close to the event we were attending, plus lots of cafes and transport facilities close by. I would definitely book again.
more choices in the in-room dining
7.0 / 10.0
日本語が話せるスタッフが親切に対応してくれた。
部屋の正面が前の建物の壁に面しており視界がなかった。
フロントで12階の部屋に交換してもらい眺望がよくなったが、トイレの水が流れない、洗面台の水が漏った。
そのため、8階の部屋に交換してもらった。この部屋もセイフティボックスが壊れているなどあったが、フロントですぐに対応してくれた。
5.0 / 10.0
it's location, staff.
Paying more than A$500 a night for a room I expected more. Breakfast was ordinary. Best cafes within 30m out on Bourke St.
The rooftop bar only opens on weekends. The main bar was shut for a function, & no other choices to go out on to the neighbouring streets.
If you have a car, the hotel does not have parking.
9.0 / 10.0
Extremely clean, comfortable, quiet and convenient location.
I felt the $15 credit card surcharge was a bit excessive.
10.0 / 10.0
Cleanliness and staff
Nothing
5.0 / 10.0
Good sized rooms. Clean but curtain and walls
had dirt marks
Room service took 2 hours.
Staff were unhelpful finding booking and insisted on booking a room for twice the price I had booked
8.0 / 10.0
Room: The room was spacious and clean, the bed very comfortable.
Location: The location of the hotel is phantastic with most of CBD in walking distance and Tram station just opposite
Staff: Superfriendly and efficient. Really great.
Parking: Very attractive parking offer with multiple entries in the garage right opposite at 36 AUD per day (incl. overnight). That is the cheapest I could find in the entire CBD. Tip: Weekend charge is 10 AUD per day with rollover at 4am. Hence overnight parking is 20 AUD. So if only overnight parking, cheaper to discontinue the hotel ticket and pay directly at the garage (again, provided no multiple entries).
Shower: The shower design is not very effective. There is no cabin, but only a screen. At the same time the shower is at bathroom floor level. As a consequence the water runs out of the shower area. We needed to use towels to block the water from spilling onto the bathroom floor. Not a drama, but inconvenient.
Breakfast: We only used it at the last day. It was ok, but as in all hotels, outpriced unless you really eat lavishly.
10.0 / 10.0
Friendly staff. Quick check in.
9.0 / 10.0
Nice hotel. A bit strange having the reception on the 2nd floor instead of when you first enter
Nothing
2.0 / 10.0
Location was good.
Poor room service. Poor cleaning services. Very basic rooms and amenities. They are charging premium prices for an economy hotel. Room sold as "city view" looked directly in to the empty building next door.
8.0 / 10.0
Staff were friendly and very accomodating to all demands.
Mess in coffee area from previous stay. As well as after requesting a cot for our daughter we had to wait in our room for a few hours for someone to bring on up preventing her from being able to sleep. When they did the cot was extremely small and she ended up having to sleep with us. She is also quite petite for her age so wasn’t sure why it was so small for an infant.
8.0 / 10.0
Breakfast and location was great
Uncomfortable pillows that I should just have notified staff about. They promised to provide softer ones on my next stay.
8.0 / 10.0
All good
Nothing really
9.0 / 10.0
Room was great and probably one of the most comfortable beds I ever slept in a hotel. Chocolates on arrival and two little water bottles provided each day, perfect for taking along with outings. Room was very spacious and with a lovely bathroom. Even provided toothbrushes, hair-comb along with the usual stuff like soap, shampoo and body wash etc. Staff were all great too. Super friendly Reception and Kitchen staff.
Small miss was that the bathtub didn't have anything provided to put in it except the water. But ended up easily fixed as just bought some bath salt from Chemist Wearhouse nearby to use for the stay.
8.0 / 10.0
Great location.
Comfortable bed.
Great view.
Fridge was not turned on
4.0 / 10.0
The staff were lovely
The sheets didn’t fit the bed which meant our feet were on the mattress which was unhygienic.
We paid extra for a city view and looked out to 2 buildings and air conditioning (if you don’t have a view, that’s fine but don’t say you do).
10.0 / 10.0
Clean in all aspects. Great indoor pool. Room sizes were large.
Carpet is a little dated.
10.0 / 10.0
The rooms , facilities and the staff
The variety of hot food in the breakfast buffet was limited. Was a bit disappointed with that
9.0 / 10.0
Lovely and clean. Beds were pretty comfy too.
Buffet breakfast was delicious, loved that they make your eggs to order.
No complaints, would stay again :)
8.0 / 10.0
Location
Nothing
7.0 / 10.0
Central location
Restaurant and bar have little ambience. Rooms were overheated.
Check-in form needs updating to remove option for newspapers (which we discovered were no longer actually available).
6.0 / 10.0
Love the location
It’s a great hotel as it’s a great size not too big and a great breakfast and the rooms at a great size love the bathrooms
We tried to get our tv fixed 5 times it was quiet an inconvenience. In the end we were offered a bottle of house bubbles as they couldn’t fix it.
Also I booked through booking.com and there was a delay in communication from booking.com with the change of dates of my stay.
7.0 / 10.0
very comfy bed
no view from window
8.0 / 10.0
Breakfast options plentiful and delicious.
My 10 year old loved the free ice cream before 5pm.
Knowledge of tram routes to the hotel - staff were not able to give specifics over the phone but found out after a longer walk than needed that the 96 tram was very close.
Staff Knowledge of local restaurants within short walk away was limited. Luckily we did our own research and found the Pizza Pizza Pizza place on Meyers Lane - so close and great for a quick meal.
10.0 / 10.0
The room was gorgeous, huge and was so nice and quiet. The bath was so great, we could watch our movies from the bath! And the awesome buffet breakfast made our stay
It would be nice to have more than one milk in the fridge, but everything else was perfect
9.0 / 10.0
Room Nice And Clean Service Great
The View Could Have Been Better
FAQs
How much does this hotel cost compared to others in Melbourne?
The average price for a rental in Melbourne is £136 per night. This rental is £54 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Sheraton Melbourne Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sheraton Melbourne Hotel. Enjoy the water!
Is Sheraton Melbourne Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sheraton Melbourne Hotel?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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