Caspian Riviera Grand Palace Hotel

Nearby landmark, Day, Natural landscape, Summer, Beach, Sea view

Neighbourhood, On site, Area and facilities

8.6

Excellent(1,194 Reviews)

Hotel in Kazakhstan

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Caspian Riviera Grand Palace Hotel is located in Aktau on the coast of the Caspian Sea. It features a terrace with sea view and private embankment. The property also offers a spa centre with an indoor pool and Finnish sauna.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Kazakhstan

Available Rooms

1 Queen • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 861 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 1022 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

Caspian Riviera Grand Palace Hotel

££££

8.6

Excellent(1,194 Reviews)

Hotel in Kazakhstan

5-Star Hotel

Reasons to book

Guests love it hereGuests give this property a top rating

Free cancellationFull refund if you change your mind

Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Beachfront or waterfront

Gym or Fitness Center

Family friendly

Map of Kazakhstan

Available Rooms

1 Queen • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 376 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 409 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 861 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Queen • 1022 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

8.6

Excellent(1,194 Reviews)

100% verified reviews

10.0

Aug 2024

обстановка хорошая

все на уровне, как и прежде, но уже думаю надо делать реновацию в эконом номерах.

сделайте возможность выходить на скальную тропу с этажа 1

10.0

Jul 2024

A very recommended Hotel to visit

Reception employee called Aidana&Asel is very helpful Cleaning of the hotel All facilities are available Pool Amazing Food Room service are very good

10.0

Jul 2024

Я впервые был в Актау и мне очень понравилась Kaspian Riviera Grand Palace Hotel Aktau, особенно персонал в лице Nurlan,

Очень шикарная локация! Отель находится в самом городе и на первой береговой линии с великолепным видом на море, а также имеет выход на красивую скальную тропу. Кухня очень вкусная и разнообразная.

К сожалению не работает фонтан на улице при выходе с отеля на скальную тропу.

10.0

Jun 2024

Alles gut

Nurlan (receptionist) was very helpful

10.0

Jun 2024

Отлично прошло мое проживание у вас, желаю вам только процветания

Все

Завтрак слабоват

1.0

May 2024

Ішім пысты, тек қонып шықтық, ешқандай қызық жоқ

Ничего

Не работает аквариум, телевизор в номере, на балконе нет стульев и стула, нет никакого развлечения взрослым и детям, цены дорогие не соответствует, с ванной протекает вода невозможно купаться, WiFi не работает, без интернета и телевизора скучно было

8.0

Jul 2023

Overall good hotel to stay in Aktau!

1) Good location 2) Beautiful view 3) Clean 4) Average breakfast Attached pic from the window:

8.0

May 2023

Great location! Huge, really spacious room (family suite). Breakfast average, bed uncomfortable.

The egg cook was excellent. He made our eggs perfectly, exactly how we wanted them. The blini were good, but weren't always available. The selection of juices was always good. Would have liked to see more "Western" options at breakfast but it was okay.

Breakfast was a little disappointing; the options were quite limited. The location for breakfast was a little strange, in that you had to walk through a ballroom to get to a very small dining area (only about 10 tables for the entire hotel).

1.0

Feb 2023

Bad

personal was very rude

10.0

Dec 2022

Exceptional

the ❤️view from my room 👍🏼

10.0

Dec 2022

Exceptional

Staff at the reception very welcoming and client-oriented🙏🙏🙏

6.0

Oct 2022

Great location and comfortable suits BUT expected better service for this money

Great view and location. The room was big and comfortable but the room service could be better. I asked an ashtray for 3 times but no one brought it. I also have never seen such a poor breakfast anywhere. Spa consists of small pool and 1 tiny sauna. But the restaurant on the roof was great, not expensive and very tasty food.

10.0

Oct 2022

Exceptional

The staff was very pleased and friendly.

l liked about view from the window.

8.0

Sep 2022

A great hotel

This a high end hotel - the lobby area was luxuriously fitted out with a "French" theme. The staff were attentive and the room was large. The hotel faces onto a pedestrian promenade along the shore of the Caspian Sea, ideal for walks/runs. There were a few dining options in the hotel

9.0

Sep 2022

Superb

That's a pity that the staff's English knowledge is not enough. Another minus point is that the breakfast place does not smell pleasant. The other things are geat

7.0

Aug 2022

Good hotel according with their place

Generally the hotel is good lso in place and also in price. The staff was good, but I have claims to restaurant and ceaner staff. The service in restaurant was good but it's worked very slow. Cup of coffee you could wait for a half of hour. The cleaning of room was good, but they began to work so late, even in the evening.

Service both in food courts and in cleaning. To work more faster and to be more experience

10.0

Aug 2022

Idelaic place

Girls on the reception was brilliant. They even got medication for our kid who got sick. They booked all our excursions on timely manner and was super supportive and professional.

Nothing everything was great. Aquarium was a extremely popular restaurant and you will need to book your dinner there as soon as you arrive.

4.0

Aug 2022

Hot rooms, crowded breakfasts, and loads of tourist buses

Location, Food, bed was comfortable, views. We especially enjoyed the terrace restaurant. The wait staff here were excellent. The food was excellent. The location overlooking the sea was beautiful. There were many amenities here but unfortunately there was no information about any of it in our room. We learned from a friend about a room in the basement of this hotel that has an aquarium with sturgeon and that you could order caviar. Nothing about this was in our room. There were no signs. When we went there it was amazing. They need to provide details in the room -- in multiple languages -- about the amenities of the hotel.

The problem with this hotel hits you when you are checking in. This is a huge hotel. And yet there is one single hotel clerk at the front desk to check in people. Even the Renaissance Hotel nearby has 4-5 check-in clerks. This hotel has one woman who doesn't speak English, even though a majority of the people staying at this hotel are foreigners, especially Chinese foreigners who speak English. After waiting for our room, we were trying to check in, but then a huge group arrived and tried to elbow their way in front of us. I kept asking managers and other clerks to help out this woman. It was obvious that she would need help checking all these people in. No one would help her. Even though we were No. 2 in line, it took over 20 minutes for us to get our room. It was like standing in a Soviet bread line that never moved. When we were finally given our room, it didn't have a balcony. I had reserved a room with a balcony and the clerk said this was all they had. A Chinese guest waiting in line behind me had to translate for me and I insisted that they needed to provide the room that I reserved. A manager passing by who spoke English gave us a room with a balcony. It was not next to the sea, but had a lovely view of the roof with the sea in the background. The room air conditioner did not work. It was hot and even though I called this English speaking manager and she and others looked at the thermostat, it didn't get better. The worse experience is that when we went down to breakfast, it was horrendous. A tiny room, jammed with people and no clean tables, dirty plates stacked up and you had to clear a space for yourself. No clean plates, no cups. It was a disaster and of course there was no staff around to attend to staff. It was probably the worst breakfast I've ever experienced. Our room was so hot that we ended up leaving early on our last night. We just couldn't take this place anymore.

9.0

Aug 2022

Comfortable and enjoyable. would definitely come back

spacious and the location was perfect. she

initially didn’t get the type of room ordered, and had to go back up to change , which is not good considering we arrived late and had small kids. the from eventually provided was on a floor/wing with a lot of construction materials around. would have been better to be notified of this as the room was being changed

10.0

Jul 2022

Exceptional

An excellent place if you want to be in the city & at close proximity to the aqua parks and beaches (well about 15-20 min drive). The service was really good, very friendly staff & spa zone is also great, terrace offered on the rooftop live music with a great music band. The bar at the hotel works until late night as well. I would definitely come back to this place!

6.0

Jul 2022

Disenchantment

The location is great. Pick this hotel if you plan to walk outside all day long and return only for a sleep.

Cold room, noisy restaurant in front of the window, ignoring waiters in restaurants in the hall, poor and slow wifi (only 2.4, no 5), unhealthy breakfast (too much meat and too low veg) absolutely vegan unfriendly, small pool, dirty shower in the pool area. All facilities are stuck in 2005.

FAQs

How much does this hotel cost compared to others in Kazakhstan?

The average price for a rental in Kazakhstan is £31 per night. This rental is £10 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Caspian Riviera Grand Palace Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Caspian Riviera Grand Palace Hotel. Enjoy the water!

Is Caspian Riviera Grand Palace Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Caspian Riviera Grand Palace Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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8.0

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Caspian Riviera Grand Palace Hotel

Hotel in Kazakhstan

Reasons to book

About this hotel

Amenities

Map of Kazakhstan

Available Rooms

Caspian Riviera Grand Palace Hotel

Hotel in Kazakhstan

Reasons to book

About this hotel

Amenities

Map of Kazakhstan

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Kazakhstan?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Caspian Riviera Grand Palace Hotel pet friendly?

What amenities are available at Caspian Riviera Grand Palace Hotel?

Explore similar vacation rentals in Kazakhstan

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