JA The Resort - JA Palm Tree Court, Dubai
4.3
Excellent(2,232 Reviews)Resort in Dubai
5-Star Resort
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this resort
• 212 truly serene all beachfront suites.
• Direct access to 800 meters of white sandy private beach.
• 8 outdoor temperature-controlled swimming pools.
• Exclusively dedicated Tamr Pool for JA Palm Tree Court guests.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Garden
Family friendly
Map of Dubai
Available Rooms
Garden View Junior Suite
1 King • 581 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Sea View Junior Suite
1 King • 581 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Sea View One Bedroom Suite
1 Sofa • 1 King • 1173 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
Sea View Residence Junior Suite
1 King • 581 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Beachfront Residence One Bedroom Suite
1 King • 1173 ft²
Sleeps 5
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(2,232 Reviews)
100% verified reviews4.3
المكان جميل والموقع والشاطيء رائع والغرف شرحة ونظيفة ومريحة
صعوبة استخدام البقي او سيارات القولف كنت امشي مسافات طويلة للتنقل في المنتجع وعندما اشير له واطلب منهم التوقف وايصالي لايستجيبون ان يعتذر بأنه يقصد وجهه اخرى !! واضطر لمواصلة المشي مسافات طويله تحت اشعة الشمس !!
ايضا طريقة طلب اخلاء العرفة كانت مزعجة بكثرة الاتصالات وطلب تسليم الغرفه رغم اني لم اتأخر لكن الاتصالات وارسال عامل الشنط كانت مزعجة
4.3
Room was nice. Huge beach area. Some of the staff, especially the people driving the buggies, were super kind and helpful.
Very slow food and beverage service. Over crowded pools and spent a lot of time queuing for food and drinks whilst at the pool/beach. Check in was late.
4.3
المكان جداا عائلي و رائع
فيه كثير من الفعاليات و المرافق
حيوانات جميله جدا
لا يوجد
4.3
Perfect
Pool closes too early
4.3
كل شي بدون استثناء المكان في كل المرافق والموظفين بشوشين ويساعدون وسرعه تلبيه الطلب رقم واحد
4.3
Clean
Food is expensive
Swimming pool closing early by 7:00pm
4.3
المكان مريح جدا وطاقم العمل خدوم والمكان مناسب جدا للعوائل حيث استمتع الاطفال كثيرا بالنشاطات المتعددة.
لا يوجد
4.3
منتجع جميل للاستجمام مع مساحه خضراء كبيرة للمشي واستنشاق هواء نقي ، وممارسة رياضات بحرية وغيرها من الرياضات.
الغرفة كانت نظيفة وكبيرة مع اطلالة من البلكونه على المسبح والبحر .
بعد الموقع عن اي خدمات خارجية ولا يسمح بدخول الاطمعة من خارج المنتجع ولكن توجد مطاعم مختلفة في المنتجع.
4.3
The swimming pool and the splash park
Small inside the bathroom
4.3
We had an absolutely wonderful stay at this resort! Everything was beautiful and exceeded our expectations. The beach was pristine, the pools were inviting, and the breakfast spread was delicious with a wide variety of options. Our room was spacious, clean, and well-appointed, providing a comfortable and relaxing retreat. The resort's restaurants offered fantastic dining experiences with diverse menus and top-notch service.
The staff was friendly and attentive, ensuring we had a memorable stay. We look forward to returning soon and highly recommend this resort to others seeking a luxurious and relaxing getaway.
The only minor drawback was the wait time for the buggy service. After requesting a buggy through the operator, we occasionally had to wait up to 40 minutes for it to arrive. While this was a bit inconvenient, it didn't overshadow our overall experience.
4.3
Room is 7
Facilities 7
The waiting for transportation
Valet car
Buggy car to take you from the room to facilities it takes more than 10 minutes to come to your room
So it kinda bothered my stay instead of two nights I checked out early as a day instead of two so I hope they improve by then..
4.3
Overall the resort caters for all age of residents (kids got their fun at Splash and small pool, adults are pampered with deeper pools) and food also great.
Only when we checked in, we were told that outside food cannot be ordered and delivered to our room. So why this policy when there are so many Food Delivery options in UAE. The promote their own dine-in options (very limited for a 4 night stay as kids had only 1 pizza variety (non-beef) and chicken nuggets/burger). Price is not matching food expectation. We could not go out to visit their other restaurents as the kid after splash activities, take a bath and go to bed after some food.
4.3
Resort itself
Cleanliness, staff attitude, breakfast buffet, sports cafe
4.3
منتجع عائلي جميل به العديد من المسابح والانشطة ويستمتع به الاطفال
اسعار الوجبات لخدمة الغرف مرتفعة .. مع العلم انه غير المسموح احضار وجبات خارجية .لذلك على ادارة المنتجع مراجعة قائمة الاسعار ..
4.3
كثرة المسابح وتعددها رائعة
تعامل الاستقبال وحل المشاكل غير جيد
خدمة الغرف غير متوفرة حتى بعد الاتصال عدة مرات
تكييف الغرفه كان سيء
عدم توفر مطاعم تناسب الجميع ولا يتوفر طعام بالقرب من مناطق السباحه
4.3
The property was good and clean
I didn’t like the staff how they are talking to the gusts and with hotel in room gust they are talking to the gust with bad attitude and disrespect to the gust
4.3
المكان جدا جميل و يصلح للعوائل بكل امانه استمتعنا بكل لحظة
تحس نفسك وسط غابه راح ارجع له مره اخرى
السرير غير مريح
4.3
لم أستمتع بالعشاء ولا الافطار لأنني أضططرت إلى الذهاب لفندق ثاني للعشاء وااتاخير في توفير الحافلة للذهاب إليه
في بداية الامر الاستقبال كان جيد
ولكن التاخير في توفير السيارة الصغيرة الخاصة بالفندق للذهاب الى الغرفة تفقدنا الغرفة والاطفال تم ملاحظتهم لبعض الحشرات الصغيرة الموجودة في الغرفة . وعندي صور للحشرات.
وادخلت الاطفال لنادي الاطفال فترة قصيرة قبل الذهاب الى حوض السباحة مع الاطفال وعند الانتهاء في تمام الساعة والنصف مساء أردنا الرجوع الى الغرفة تم التأخير علينا أكثر من 45 دقيقة وحل المساء وكنا جهة الالعاب المائية الخاصة بالفندق ونحن هناك علماً بان بعض السيارات الخاصة بالفندق تمر ولكنها لا تتوقف اخيراً قمنا بالرجوع الى الغرفة والاستعداد للذهاب للعشاء والتاخير علينا مما أظضطرنا الى الانتظار
وبعد رجوعنا إلى الغرفة بعد تناول العشاء تقريباً الساعة 10ك30 مساءاً ووجدنا ان الحشرات قد زادت في الغرفة وماذا عساي أفعل قمت بتنظيف الحشرات والاطفال كانوا تعابانين من طول اليوم الذي ضاع بعض الوقت في الانتظار للسيارات الصغيرة ...
4.3
The room was amazing ,food was good.
Nothing
4.3
Sehr gepflegte Anlage im Bereich der Tamr Terrace / Tamr Pool und angenehm ruhig.
Die anderen Bereiche waren leider nicht sonderlich schön und total überlaufen, sodass wir uns hier nur ungern aufgehalten haben. Das Hotel ist ca. 45 Min. von der Dubai City entfernt.
4.3
It was really big and quiet hotel. Nice nature with birds, fishes and cats 😄 kids liked it. Many pools at 3 hotels. Stayed at Residence, so we had a butler to drive us around. Kids loved the splash pool. Nice beach and it was sooo quiet what is exeptional in Dubai. No construction noise or partys so perfect place for family vacation. Personell was really nice and friendly. Pools were so hot. 30+ so kids were swimming all day. That was nice. Also we had a nice suprise for our birthday boy 😊 at Residence price we had a nice transfer with V- class mercedes from and to airport. It was very convenient.
We had all inclusive and paid 1000.- for night, and still we did not get our drinks and food from many places and had to walk to special bars. It is lacking little bit this 5* service. You have to find your pool towels. At Residence pool are great service but other bars you have to stand on line and wait for service. Workers are great, but I think they need some more 🙂At residence we had a late check out. We did it at 15:00 but we did not get to the room after 12. Offcoorse it was taken care after 20 minutes, but with small kids it felt like forever. We arrived first day at 23:00 so we did not use anything first day.
4.3
The big area for beach and walk.
Service is really bad. Horrible. Concierge service lacks knowledge and skills. Check in experience was bad. I was called the room is ready, I went to pick the key, half way walking to the room they stopped me cuz the room was changed I went back to the front desk why they didn't inform. They said room number is on the card. I never received the card only the key. Extremly rude behavior. Bathroom was a leakage and floor was full of water. Housekeeping took 1h to bring an iron machine. Check out bad as well. Bar without ice and without bucket. I'm not going back to this hotel. More expensive than JA Beach and less service.
4.3
The resort is great. The staff is helpful especially "Bam" who helped us during the check in & out processess.
In-room food service is very good.
The maitenance team are not responsive, I had to call the reception 4 times and spent 5 hours from 8 am to 1 pm waiting for them to fix a faulty electric switch. They fixed it at 1 pm, then reception directly started calling me to check-out after I wasted 5 hours waiting for them. This was the only bad experience I had in that resort. Other than this, I enjoyed my stay.
4.3
Very well set up for kids / families.
The location was a bit surprising, with a view on an industrial estate / shipping harbour.
4.3
كل شي فيه حلو ومتعاونين في الاستقبال
وكل هناك يتكلمون اللهجه العربيه
شكرا للاخ ابراهيم
لا يوجد
4.3
Le resort propose énormément d activités.
Les restaurants à la carte sont vraiment top.
Les enfants sont au paradis!
4.3
Resort facilities, beach, animals, restaurant choice location close to DWC airport and also possibility to fly to DXB or AUH airport.
The buffet restaurant was not as varied as in the past. unfortunately no mini disco for the kids anymore they used to enjoy this. the Watersports time for all inclusive guests could be extended especially if weather isn’t suitable for the morning slot for example.
4.3
Very nice clean, beautiful surroundings
4.3
Restaurant options are great, nice view, clean rooms, friendly personnel - we've got a free upgrade from garden to beach view, peacocks are all around the hotel area.
Duvet cover had paint stains, shower temperature is a nightmare - there is no way to get it right - either freezing or boiling hot, mattress is way too soft to my liking, the rates for the rooms unpleasantly increased in the last years, but I guess it's a common issue around the country. Also, on the phone we were advised that breakfast can be swapped for lunch (we are not morning people), however at the check-in we were told that only dinner can be swapped for lunch. It's quite inconvenient, so at least breakfast timing can be extended post 11am..
4.3
Every thing was awesome
There is some technical issues in Main door, Bathroom door and safety box, but the hotel manager treated that in professional way
4.3
Great facilities
The children's pull out beds were terrible and really noisy at the Palm Resort. The kids had a terrible night's sleep and the experience was lost.
I didn't feel that my complaint was taken very seriously and upgrading my next experience wasn't a great compensation.
4.3
Palm tree court has a tropical resort feel. Quieter than the Beach Hotel. We had Beachfront suite which was lovely- beautiful Peacocks roaming free
The Palm Tree Court Reception is a little dated, could be doing with a refurb but it’s not desperate.
The rooms and pool areas are lovely which is the main thing and the whole place is immaculately kept.
4.3
كل شي حلو ونظيف
بعده عن المدينه ويمنع دخول الطعم من خارج المنتجع
4.3
Nothing
They spoiled my wife staycation.
1. Rooms are dirty, they do not keep good hygeine
Their carpets are fool of dust/dirt, if you walk 10 min without slippers, your legs will be black.
2. Cigaret bud found in our balcony(on the floor) up on check-in, thats means housekeeping is not doing their job.
3. Ceramic Pepper mil, accidentally we crush one, and found instead of pepper inside, some mold/fungus, this was a last drop to leave hotel right away, this is not safe at all, and Prakash one of the FB managers there, tried to say, that this may be WE done it on purpose as we are not happy with a stay. We packed things and left the place right away.
4. Also same evening they put a note that 2am to 6am there would be no electricity, bz of Dewa doing some maintenance, how do you want to stay your guests without AC in the middle of summer?
4.3
Everything
Nothing
4.3
All the options. Pools bar’s restaurants
4.3
Soul atmosphere
All perfect
4.3
The staff were excellent and could not do enough for you. They were all about making you comfortable. The food was fantastic. The a la crate options were great. We tried the Tapas, Asian and Replublik restaurants. All excellent.
There wasn’t really any entertainment or anywhere to have a drink, as there was only one bar in this hotel.
4.3
I booked 3 garden view suits for my son birthday along with my family members. Everything was nice and perfect but they need to be flexible with their policy. The reception staff needs to be more trained. She acted like sales staff not a receptionist and wanted all of us to book for breakfast though i said we need only 6 ppl for breakfast instead of 10 but she said you need to book for all! I said it is our choice to have breakfast or not then she booked for 6 ppl at the end!
They need to include bookings via booking.com in the members relationship! I have silver one but they said any bookings via booking.com will not be added to your membership and no points earned
FAQs
How much does this resort cost compared to others in Dubai?
The average price for a rental in Dubai is £144 per night. This rental is £49 above the average.
Is parking included with this resort?
Yes, parking is listed as an amenity at JA The Resort - JA Palm Tree Court, Dubai. For more information, we encourage you to contact the property about where to park.
Is there a pool at this resort?
Yes, a swimming pool is available for use at JA The Resort - JA Palm Tree Court, Dubai. Enjoy the water!
Is JA The Resort - JA Palm Tree Court, Dubai pet friendly?
Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at JA The Resort - JA Palm Tree Court, Dubai?
We found 15 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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