Hotel Chancellor@Orchard
Hotel in Singapore
3-Star Hotel
Reasons to book
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Featuring a rooftop outdoor pool, Hotel Chancellor@Orchard is centrally located in Orchard Road where shopping, entertainment and dining destinations are just minutes away. The hotel is within a 5-minute walk to Somerset and Dhoby Ghaut MRT stations..
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Family friendly
Map of Singapore
Available Rooms
1 Queen or 2 Single • 193 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen or 3 Single • 193 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Queen or 2 Single • 193 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Queen or 4 Single • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
10.0
Great location! The staff was very friendly and accommodating! Thank you
Nothing to report
8.0
Size of the room was good. Staff were polite, responsive and helpful. Location was fantastic.
5.0
Good basic clean room. Cleaning staff very friendly.
Foyer area is horrible and in desperate need of renovation. They have very large groups staying on tour buses and foyer is always chaotic, and it is quite a small area. Reception staff not in uniforms, not even ironed, crumpled shirts, concierge (if you could call him that) in flip flops! Very unprofessional!
3.0
the location
Hotel is outdated. Furniture was old. Many items broken or not working such as door locks, bathroom door, internet, outlets to name a few.
1.0
great location
the pool is located on the roof top and surrounded by a-lot of bigs and super loud of AC outdoor units from all pool sides!! the sounds is so loud so you cannot stay there more then 5 min . this was really frustrated since we had week
without pool. the sounds is so loud , no 1 goes to the pool it is always empty from people.
also the pool is not providing pool towels. acording to
the reception you need to use the
same towels for the shower.
2.0
Breakfast awful a madd free for all and buffet allowed people to touch food which was unhygenic
the size of room was so small as was bathroom, for the cost it was not good value
7.0
Available water dispenser in our room.
3PM check in time. We waited until that time to be checked in even with available rooms already.
4.0
Room was clean.
Receptionist was rude. No greetings given when met. First sentence was "check in come, passport where?" seriously, what a way to handle guest.
Hotel doesnt provide cutleries. When requested, staff ask to leave the room to buy from shop downstairs instead.
Staff did not inform that carpark needs to be registered despite knowing that im driving. Nearly had to pay $109 worth of carpark charges. Had to argue upon check out before being able to register to leave hotel.
Staff doesnt greet, doesnt smile, doesnt feel like they like their job.
Room service hotline hard to reach. Had to call a few times before being able to reach someone.
Bathtub water stopper not working, unable to soak in tub.
Restaurant was closed for wedding. No food available for the whole day.
Door doesnt come with security letch.
3.0
The Front of House staff ,PM maitenance man .
The rooms no Air con wasn’t working properly,TV remote control didn’t work and a flickering light above our bed ,
Waited an hour for the maitenance man he was great , the breakfast was terrible, plastic plates and knives and forks orange cordial no bacon for $250 a night Australian you expect better .
8.0
Conveniently located. comfortable with all facilities included.
room and bathroom size is a bit too small.
1.0
nothing
the smell of a sewage
10.0
-
-
7.0
acceptable
satisfied
8.0
The hotel is in a good location on Orchard Road, well connected to the Singapore rail network (although somewhat hidden behind another hotel). Numerous stores and shopping streets nearby. The room was clean and sufficiently well equipped.
Overall, the hotel seems a bit outdated. The price is too high for the level of service and amenities in our opinion. Here you are really paying for the location. Breakfast buffet with interesting food selection, but here we had our fun trying our way through noodles, french fries and green rice. The noise situation due to the ventilation systems at the pool is really as extreme as other comments mentioned. For a short refreshment after an exploration tour of Singapore, it's certainly enough and the view is great though. Just dont expect to be able to relax here a lot. Hand on heart: This is primarily an accommodation that you book because of the practical location and the price, which is at least affordable for Singapore, and less something that promises a lot of luxury. On that basis, the hotel met our expectations and we had a fun stay.
3.0
The view of this hotel is excellent. Best location.
This hotel is like a 2 stars hotel. Under staffs. No one helps you to bring the luggage. The front desk ladies are not professional. They sure have no experience in the hotel business. The bed is not comfortable. The water temperature is unstable. Hot and cold changed in seconds. It is very dangerous. The room auto door lock does not work properly. You need to push & pull with strong force.
6.0
Location near Orchard
Need a better lighting and repainting in the room.
7.0
Bathtub even it's small but good to relax soak in hot water. Bed was nice and comfortable but it will be good to have extra pillow
Doesn't have bathrobe, shaver, ear buds, shower cap. Doesn't have HBO, discovery channel..etc
5.0
The security staff was very friendly
Not enough facilities in the room - we were provided just 1 cup to use. No teaspoon. We didn't like the brand of coffee.
Sadly, no nice Christmas decor.
8.0
its nice staff very helpful, clean room, near somerset station..
9.0
The location is perfect, very close to 2 MRT stations, plus all the shopping and food options that Orchard Road had to offer.
The staff are also very helpful and responsive.
My only one negative feedback is that there is a nightclub downstairs and it can be heard from the 8th floor at 5am. This would only affect rooms on that corner of the of the building and really was the only minor issue I had.
FAQs
How much does this hotel cost compared to others in Singapore?
The average price for a rental in Singapore is £40 per night. This rental is £24 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Chancellor@Orchard. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Hotel Chancellor@Orchard. Enjoy the water!
Is Hotel Chancellor@Orchard pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Chancellor@Orchard?
We found 10 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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