DoubleTree by Hilton Veracruz
4.3
Excellent(926 Reviews)Hotel in Heroica Veracruz
4-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
DoubleTree by Hilton Veracruz is located on Boulevard Manuel Avila Camacho, 5 minutes’ drive from the Zócalo and Malecón area. It offers an outdoor pool with a poolside bar and free WiFi throughout the property.
Amenities
Pool
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Beachfront or waterfront
Gym or Fitness Center
Family friendly
Map of Heroica Veracruz
Available Rooms
Double Room with Two Double Beds
2 Double • 365 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds and Beach View
2 Double • 387 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Studio Suite
1 King • 441 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room
1 King • 322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium King Room
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.3
Excellent(926 Reviews)100% verified reviews
4.3
El desayuno
Tiraba agua la regadera, el aire acondicionado hacia mucho ruido, los vidrios de la ventanas sucios y no se veia bien hacia el mar, no esta a pie de playa ...esta sólo frente a la playa
4.3
La habitación era muy cómoda
Las toallas que nos dieron estaban viejas y percudidas, además el servicio del restaurante demoró mucho en atendernos
4.3
Llegué y mi check-in aún no era válido, pero no me pudieron ayudar resguardando mis maletas, al menos esperarla eso, fue un viaje largo y solo me mandaron fuera
4.3
La ubicación es buena
Céntrico
La atención
Pésimo servicio de los empleados
4.3
Very helpful staff, clean rooms, comfy beds.
Hallways smelled a bit mildewy sometimes and the building exterior looked like the hurricanes have been taking their toll. I don’t think they’re letting guests stay in the upper floors and the elevator won’t go to them.
4.3
The staff! I had a bit of an issue initially. My Spanish was not sufficient to work through the matter. Fortunately, two people on the shift spoke English, one more than the other. They were BOTH responsive and super helpful.
What I am about to mention has NOTHING to do with the hotel itself. Booking.com had a misleading description of the amenities page of its site for this Doubletree location, which influenced my choice making. I worked through it with the hotel. I see that Booking has thankfully corrected the mistake on the amenities page.
4.3
LA PISCINA, LA UBICACION DEL HOTEL.LA AMABILIDAD DE LOS RECEPCIONISTAS.
NO CAMBIARON LAS SABANAS LAS 6 NOCHES QUE ESTUVE AHI, LAS TOLLAS ESTAN DESHECHAS POR USO, YA NI SECAN, TANTO LAS DE LA HABITACION COMO LAS DE LA ALBERCA.
EL RESTAURANT NO TENIA GENTE Y AUN ASI TARDO MUCHO EN SERVIR, Y MUY FEO EL SABOR DE LA COMIDA.
4.3
Servicio y ubicación
Creo que los precios son altos , en relación a la competencia
4.3
Las habitaciones muy limpias, el restaurante es bueno también, el personal muy servicial y atento, la ubicación es buena razonablemente cerca del centro de Veracruz
Quizá, solo quizá, en algún punto el diseño de las instalaciones exteriores (pasillos, salas de estar, fachada del hotel)o bien el estado en qué estas se encuentran no es el óptimo... Pero nada mayor
4.3
ubicación, desayuno, restaurant en general muy bien. Bastante agradable y comfort en el hotel. La alberca limpia y en general todo el hotel.
toallas muy grises e incluso con hoyos. les hace falta utilizar un buen jabón y renovar las tollas que ya estan muy gastadas.
4.3
La ubicación excelente
todo bien gracias
4.3
Limpieza seguridad amabilidad
Nada que decir
4.3
La ubicación es muy buena
No hay infraestructura apropiada para personas con silla de ruedas, no es sencillo ni entrar ni salir del hotel para personas con discapacidad.
4.3
El lugar
N aplica
4.3
Excelente comfort de las camas, todo muy limpio y el personal muy amable…
La habitación es pequeña
4.3
SOLO LA ATENCIÓN DEL VALET PARKING
EN RECEPCIÓN PARA MI SALIDA , ME TARDARON DEMACIADO EN ATENDER, LA CAMA POCO COMADA, LAS ALMOADAS FEAS AL IGUAL QUE LAS TOALLAS TODAS PERCUDIDAS QUE PARECEN COMO DE MOTELES DE PASO. PERNSÉ EN ALGÚN MOMENTO QUE ESTÁRIA BIEN LA ESTANCIA, PERO PUES ME EQUIVOQUE , PRIMERA VEZ Y ULTIMA QUE ME HOSPEDO EN ESTE HOTEL.
4.3
La ubicación excelente.
4.3
Su ubicación
La tarde pastelera, no había suficientes postres
4.3
Como me atendió el personal del hotel,
Las sábanas de la cama estaban desgastadas al igual que las toallas
4.3
Su gente
El restaurante, caro, servicio lento y sabor de regular a malo
4.3
Solo la ubicación.
Huele mal, dentro de las habitaciones y en los pasillos, hubo cucarachas, el servicio a la carta es lentísimo, 45 min esperando milanesa mal cocinada.
Los meceros con caras largas.
4.3
The location is great! The breakfast had a great variety.
The pictures are deceiving. The rooms was outdated and had a smell to it. I was glad I was only there one night
4.3
Room was clean and comfortable, quiet. View is excellent to see the beach and sea.
the bed was damp, and I injured by hitting the frameof the bed.
4.3
Very clean. Excellent accommodations. Great customer service.
N/A
4.3
I love the ceviche, the entertainment, the atmosphere
Well the air conditioning in my son’s room had a minor problem but it was resolved
4.3
The property is overall clean, and the staff is friendly.
The restaurant service hours and the need of certain upgrades to the room.
4.3
Very centric, a short walk from the beach
No complaints
4.3
vista y alberca
4.3
I loved the cleanliness and comfort.
I couldn’t control the thermostat temperature
4.3
The staff were friendly and responsive. It’s just a shame this is the old smelly building they have to work with.
This hotel stinks. Literally. Our room smelled like the sewer.
When we notified the staff, someone came to the room to spray a cleaning chemical all over. Sewage plus chemical-scented cleaner wasn’t much of an improvement.
We were told the smell was due to humid sea breeze, but this was not only a musty smell. This was musty mixed with poop soup.
We expected a basic comfortable room for sleeping and showering, nothing overly luxurious. This hotel failed that despite being way more expensive than others in the area. Besides the sewer stench, the hotel did have a humidity problem that you can smell as soon as you get into the hallway. The bedsheets were also damp and smelled moldy.
We regret not having booked a different hotel closer to the center for half the price.
4.3
Nice comfortable rooms. The staff was fantastic. I love the Tacos, Cerveza y Tequila buffette and the live music was great.
The windows in the room were dirty so nice ocean view
4.3
Beds were very comfortable.
The rooms smelled of humidity and mold on ceilings and curtains
FAQs
How much does this hotel cost compared to others in Heroica Veracruz?
The average price for a rental in Heroica Veracruz is £31 per night. This rental is £12 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Veracruz. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at DoubleTree by Hilton Veracruz. Enjoy the water!
Is DoubleTree by Hilton Veracruz pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Veracruz?
We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, smoking allowed, and parking.
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