Hotel Casino Chaves

Facade/entrance, Swimming pool
Balcony/Terrace
Swimming pool
Swimming pool
Balcony/Terrace
4.3
Excellent(1,320 Reviews)

Hotel in Vila Real District

4-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel Casino Chaves features an in-house casino with table games and 300 slot machines, a restaurant with views of the mountains and 3 bars. The hotel is a 5-minute drive from Chaves’s town centre.

Amenities

Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Garden
Family friendly

Map of Vila Real District

Available Rooms

2 Single • 473 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

1 Double • 688 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

1 Double • 473 ft²

Room
Sleeps 3
You'll be directed to Booking.com for availability & pricing

2 Single • 473 ft²

Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
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Reviews

4.3
Excellent(1,320 Reviews)
100% verified reviews
4.0
star 5 empty
Jul 2024
Falta de profissionalismo e atenção ao cliente recepção ( cuidado não era uniforme na equipa)
Gostámos do conforto do hotel, das áreas exteriores estarem impecáveis.Das 2 piscinas externas estarem limpas e do quarto ser espaçoso e muito bem insonorizado.Não se ouvia barulho absolutamente nenhum.Muito bom para descansar e a localização do hotel estava muito próxima do centro de Chaves o que também era uma vantagem.
Do atendimento por parte do colaborador da recepção no dia do xheck in.Questionou-me por estar a viajar somente com a minha filha, depois o facto de na marcação do booking estar o meu 2° nome e não o primeiro comparando com o cc , tive de aguardar e foi chamar um colega sobre como proceder nesta situação ( quando no cc estava o nome , doc.de identificação exatamente igual)...no quarto não tinham toalhas de banho pelo que informei pessoalmente a recepção da ausência das mesmas e ficaram a duvidar literalmente da minha palavra a dizer que não era habitual não ter e , a custo foram buscar umas .Em nenhum momento pediram desculpa pelo sucedido.Nem sequer informaram sobre a possibilidade de mesmo fazendo check out poderia usufruir da piscina externa do hotel .Essa informação só a recebi no dia seguinte pela simpática recepcionista que forneceu um serviço de qualidade.De salientar que na piscina dos adultos não existiam 3 tampas de protecção na zona do 1.30m onde as crianças que lá estavam poderiam ficar com o pé preso. A recepção foi informada sobre esta situação para evitar situações de acidente.
4.5
Apr 2023
Work became leisure as well
The overall environment, the friendliness of the staff, se absolutely SUPERB location
I'm not saying the breakfast was bad, but in a place with so many renown local products, I missed, for example, local breads.
4.0
star 5 empty
Aug 2022
Very good
Horarios de Check In (16h!?) e Check Out (11h!?) pouco convenientes.
4.0
star 5 empty
Jul 2022
The hotel is lovely but the staff were rude and not pleasant to speak to
The room was a good size and very clean
The staff
4.0
star 5 empty
Jun 2022
Great facilities, well priced, spacious with excellent Spa facilities
Spacious, clean with good decor
Very poor wifi facilities
3.5
star 5 empty
Feb 2022
Good
Beautiful location. Very quiet and peaceful with beautiful grounds to walk around in. Good breakfast.
There was no tea tray in the room and when we asked for one we were told that the hotel did not supply them. A four star hotel? At least a coffee machine is a must. Same answer when I asked for disposable slippers... No dressing gown either. Then there was the problem with the SPA... What a sham. When we went down to reserve our massages (they have a massage menu of two pages) we were told that we would only be able to have A massage (and not the hot-stone one as the machine was not operational) the following evening. We were there for three days, so it would have been nice to have been told at reception on arrival that if we wanted a massage that we would have to book two days in advance or have booked a week or two beforehand. Very very disappointing. Bearing in mind that the hotel was virtually empty at the time.
5.0
Feb 2022
Exceptional
Dinner, Breakfast, Pool, Spa
There was some hairs in the bathroom
5.0
Sep 2021
Exceptional
Recomendo Top

FAQs

How much does this hotel cost compared to others in Vila Real District?

The average price for a rental in Vila Real District is £78 per night. This rental is £11 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Hotel Casino Chaves. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Hotel Casino Chaves. Enjoy the water!

Is Hotel Casino Chaves pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Hotel Casino Chaves?

We found 11 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.

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