Hotel Cristall - Frankfurt City
4.1
Excellent(4,988 Reviews)Hotel in Frankfurt
3-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, Parking and more
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About this hotel
This fully air-conditioned, non-smoking hotel enjoys a central location in Frankfurt, directly beside Frankfurt Central Station. Hotel Cristall is a 10-minute walk from the Frankfurt Trade Fair and a 12-minute train ride from Frankfurt Airport.
Amenities
Air conditioner
Internet / Wifi
Smoking allowed
Parking
Balcony or Patio
TV
Wheelchair accessible
Map of Frankfurt
Nearby attractions
Available Rooms
2 Single • 193 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Single • 129 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.1
Excellent(4,988 Reviews)100% verified reviews
4.1
I have stayed here several times and the hotel was as expected. Great staff, excellent hospitality, excellent takeaway breakfast and peaceful quiet room as requested.
Nothing to add.
4.1
The staff were nice. Price was really good.
The local area was really rough and didn't feel safe walking with my child
4.1
Die Nähe zum Bahnhof ist unschlagbar.
Das Frühstück war ungewöhnlich vielseitig. Nicht außergewöhnlich, aber da habe ich schon andere Sachen erlebt.
4.1
Loved everything and would have liked to give a perfect score (money-value ratio) , staff was generally really warm and friendly but… one incident ruined it for me :-(
I was video calling friends and family from overseas (Australia) (which may have interfered with the quite ambience of the breakfast arrangement) but for which I was publicly and loudly reprimanded for! It ruined the day! The facilities at the breakfast cafe are not conducive for open phone and VC communication, which I understand, but the terse nature of “don’t use video calls here!” was unacceptable. Maybe more cultural and interpersonal training would be useful here, as in my country this is very common. P.s. I am also convinced it is outside any Hausrechte to disallow guests their phone and video call communication. I understand its nuisance , and I agree, but a more gentle and “to the side” hint would be much more beneficial for all parties. My Japanese’ friends’ looked quite terrified!
P.S. the narrow stair case and missing lift link to each level made the handling of 35kg travel luggage a bit of a challenge!
4.1
Die Lage, das außergewöhnlich freundliche Personal, Erfüllung persönlicher Wünsche und der funktionale Frühstücksraum mit historischer Deckengestaltung, einfach herrlich.
4.1
I have booked this hotel already like 6 times. The breakfast is delicious, the location is very conveniently next to the train station (huge plus after a whole day of travel by train) and the staff is very friendly. Honestly my favorite hotel of all of my journeys.
A tip to fellow travellers by train: Leave Frankfurt Hbf at the left exit, you will see it immediately after you leave the station.
4.1
Sehr zentrale Lage und trotzdem relativ ruhig, hervorragendes Preis-Leistungsverhältnis, freundliches Personal.
Es gab nichts
4.1
Wir sind immer rundherum zufrieden mit der Unterkunft in Ihrem Hotel.
Waren schon mehrfach in Ihrem Hotel und auch immer sehr zufrieden.
Das Personal ist auch immer höflich und freundlich.
Nichts hätte besser sein können, denn wir sind immer sehr zufrieden.
4.1
Great location! Very good breakfast with a variety of items. Friendly staff.
4.1
Breakfast was good. We have a variety of choices of bread, cheeses n drunks. Value for money. Staff is polite, friendly n approachable.
The lift to the highest level @4th floor is at mid level, 3/4. A bit tough for us as we have to carry our heavy luggages up the stairs. Luckily my hubby could manage it.
4.1
I want to express my heartfelt gratitude for the fantastic experience my family and I had during our recent one-night stay at your hotel near Frankfurt Railway Station. From the warm welcome to the convenient location and exceptional service, everything exceeded our expectations.
The hotel staff greeted us with a friendly and welcoming attitude, ensuring a smooth check-in process. Our room impressed us with its cleanliness, modern decor, and comfortable amenities. The convenient location near the railway station made our travel plans effortless, and the soundproofing provided a peaceful and restful atmosphere.
I must mention the delightful breakfast that catered to different tastes and dietary preferences. The fresh and delicious options started our day on a high note. The attentive staff ensured everything was replenished promptly.
The outstanding customer service from the entire staff deserves commendation. Their professionalism and willingness to assist with inquiries or requests made our stay enjoyable.
Our one-night stay at your hotel near Frankfurt Railway Station was remarkable. We appreciate the attention to detail, the convenient location, and the warm hospitality extended to us throughout our stay.
Thank you for providing such an excellent hotel experience in Frankfurt. We will gladly recommend your hotel and look forward to staying with you again.
I want to mention one thing - the hotel elevator is on a little lower floor and goes up one and a half floors. For instance, if you stay on the second floor, you must climb an extra 1/2 to get in, making elevator usage slightly uncomfortable.
4.1
The location is good, very close to the main station. The room is not big, but it’s enough for one person with one huge luggage. The breakfast was simple with basic options like bread, cheese, and coffee. But this is actually ok because I was about to fly so more food was expected on the plane. The bed was comfortable and clean, and the room was quiet, at least no noise was captured by me during the night. The shower was awesome, hot and strong water, very refreshing.
It’s definitely fine for one night stay before your next journey. Longer time in this small room may not be that’s pleasant.
4.1
Clean, no nonsense, bathroom was good, heater/ac worked well.
A bit on the small side, but it was totally fine, especially just for a long layover.
4.1
comfortable bed, warm rooms, good location
4.1
extremely rude staff, never seen such rudeness in hotel business
4.1
Basic hotel, convenient to train station. Decent breakfast. No complaints.
4.1
We spent one overnight before our flight from Frankfurt. Everything was nice and almost perfect.
We didn't like the stairs to the lobby from the Gate. We had heavy luggage with us. So every time it was a hassle.
4.1
very friendly, clean central and at a very good price
as a tourist you should know that the area near frankfurt Station may be a bit dodgy some times. This particular hotel is across the road from a police station, so I guess it is a good location
4.1
I like how the room is clean and comfortable. The receptionists were also friendly and kind. Overall, my stay in Frankfurt was relaxing and rewarding!
The location was nearby the train station, which may be a little bit scary at night. It would be helpful to provide some advice on going out at night.
4.1
location. it is very close to the train main station
the room is very small
4.1
Close and very convenient to FRA Main Hbf
15mins on train to Airport
Rooms very clean
Good, helpful reception
Adequate continental breakfast
Early checkin was appreciated
heating in room hard to control
4.1
clean
small, super functional, not my type of hotel. price was very high as there was a big fair. so at that price no value for money
4.1
Location
Breakfast
Price
Hotel has elevator but it stop on half floor (1-2 and 3-4)
If you stay on 2nd floor, you will walk up half floor.
It difficult for heavy luggage.
4.1
Location, value, practical and comfortable.
4.1
No frills, great value
neighborhood was questionable, no for those with mobility
issues due to stairs
4.1
Staff were nice. Room is okay. Good shower.
I stayed here in order to be close to the main train station in Frankfurt. And it was perfect in that regard. But as other reviews mentioned, the downside is that the area is also quite sketchy and near to the red light district.
4.1
Comfy bed, great staff, clean room. Awesome price.
4.1
good location
FAQs
How much does this hotel cost compared to others in Frankfurt?
The average price for a rental in Frankfurt is £56 per night. This rental is £15 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Hotel Cristall - Frankfurt City. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Cristall - Frankfurt City pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Cristall - Frankfurt City?
We found 7 amenities for this rental. This includes air conditioner, internet / wifi, smoking allowed, parking, and balcony or patio.