ACK Guest House Nairobi
3.6
Good(130 Reviews)Hotel in Nairobi
Reasons to book
Free cancellationFull refund if you change your mind
Includes essentialsGarden, Kitchen or Kitchenette, Internet / Wifi and more
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About this hotel
Located in Nairobi, 2.8 km from Kenyatta International Conference Centre, ACK Guest House Nairobi provides accommodation with a garden, free private parking, a terrace and a restaurant. The property is around 4.1 km from Nairobi National Museum, 1.
Amenities
Kitchen or Kitchenette
Internet / Wifi
Parking
Balcony or Patio
TV
Garden
Family friendly
Map of Nairobi
Available Rooms
1 Single • 269 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
1 Queen • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single • 269 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 Single • 129 ft²
Sleeps 1
You'll be directed to Booking.com for availability & pricing
Beds not specified • 753 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.6
Good(130 Reviews)100% verified reviews
3.6
I absolutely love the ACK Guest House.
The staff in every department there are wonderful, and they made it feel like a home away from home. Each day when I returned, often from a long day of work, they always welcomed me in such a way that I felt that I was coming home to friends. They were also thoroughly professional and provided excellent service. On several occasions, staff went above and beyond to help me with difficulties that I had, even when those difficulties were unrelated to the guest house itself. They want to ensure that their guests have a safe and happy and pleasant stay, not just at the ACK but also in Kenya.
So even if you do find that you are unhappy with anything there, just talk to the staff. They are super kind and helpful.
The guest house itself is comfortable and nice. IT's not the Ritz, but nor are you paying for the Ritz! Comfortable, safe, pleasant, and good value.
One minor challenge was that there are not a whole lot of restaurants within easy walking distance (though there is one - a grill just a couple of minutes walk but I don't know about its food and prices because I never ate there), but I enjoyed the ACK in-house restaurant so much that I was more than happy to dine-in. That said, heaps of restaurants etc. are only a short, cheap uber (or a reaaaallllly cheap moto-taxi) away (when the traffic is clear). Getting anywhere when the traffic is bad can take a long time, but that's Nairobi. The area around the hotel is safe and quiet, but talk to reception before you decide to walk anywhere beyond the immediate surrounds, and they will help you to know where and when is safe for walking.
The laundry service is also excellent.
I really miss the ACK guest house, and really look forward to hopefully returning.
Nothing. The very few things that I felt could have been better were sorted out promptly, kindly, helpfully and professionally by the awesome staff.
3.6
everything about your services
3.6
There is no hot water to take shower
3.6
location, staff
nothing specific not to like
3.6
staff was very friendly. appreciated the security. rooms were clean. generous breakfast included.
we needed fans for our rooms, as they were very hot. was able to get a fan after the first night.
3.6
wifi
cold water
3.6
Great.
No AC in the rooms.
3.6
The staff are wonderful
There was no cold water which meant the showers were too hot to use. As well, the food selection at lunches was one entire item.
3.6
I didn't like anything. Very dirty hotel, everywhere was very dirty. There was no internet. I don't advise anyone. Don't stay in this hotel.
3.6
Room G6 was very poorly maintained, dirty bedsheets, dusty wardrobe, dirty and smelly toilet, dirty mosquitoes nets
3.6
Customer care of the staff and being quiet environment
The food was a bit cold.
3.6
I arranged this trip for my two adult sons. They need to go to Nairobi a few more times before the year ends.Looks like they have no intention of staying anywhere else!
No fridge in the room. It would have been a problem if my other son or I was with them as we are both insulin dependent. In this case it was not a deal-breaker.
3.6
The check-in staff was kind and helpful, helping me get an adaptor when I found out I couldn't charge my mobile phone because my type A charger couldn't fit into the type G sockets in Kenya.
Bedroom & facilities are sad and rundown.
3.6
Professional staff,
Serene environment
My friend came to meet me for tea and she was so impressed she wished you guys had a swimming pool she would be swimming in. She will probably be back for the juice, tea, snacks and quiet 😅
Can't think of anything
3.6
Clean rooms, clean linen and quiet and habitable environment. Very close to the city centre. Warm welcoming faces from the gate staff all the way.
3.6
Hospitality and clean environment
3.6
Proximity to city centre
The rooms were not cleaned properly, the sofa had bedbugs
3.6
The breakfast was good and served on time. The staff were very friendly and helpful.
3.6
The location was good and the room was big with good lighting. The place was clean and it was very nice to have the option to charge meals to the room.
The food was not good, and only had instant coffee.
My shower leaked quite a bit every time I used it, meaning I had a wet floor for the day after.
The wifi was not very strong or stable.
3.6
We always enjoy our stay.
The evening meals were not up to their normal standards
3.6
peaceful and warm, welcoming staff.
FAQs
How much does this hotel cost compared to others in Nairobi?
The average price for a rental in Nairobi is £52 per night. This rental is £5 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at ACK Guest House Nairobi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is ACK Guest House Nairobi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at ACK Guest House Nairobi?
We found 7 amenities for this rental. This includes kitchen or kitchenette, internet / wifi, parking, balcony or patio, and tv.
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