TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

View (from property/room), Balcony/Terrace, Sea view, Swimming pool

7.1 / 10.0

Very good(1,659 Ratings)

Hotel in Torquay

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Located less than 5 minutes’ walk from Torquay’s seafront, the TLH Derwent Hotel offers family-friendly accommodation with a luxury spa, leisure complex and gym. Indoor and outdoor swimming pools, free Wi-Fi.

Amenities

Pool

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Torquay

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

27.2 mi

Paignton Zoo Environmental Park

5.3 mi

Babbacombe Model Village

2.3 mi

Pennywell Farm

16.9 mi

Available Rooms

1 Single • 75 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

2 Single • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 107 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 290 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

££££

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

££££

7.1 / 10.0

Very good(1,659 Ratings)

Hotel in Torquay

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Torquay

Nearby attractions

South Devon Area Of Outstanding Natural Beauty (AONB)

27.2 mi

Paignton Zoo Environmental Park

5.3 mi

Babbacombe Model Village

2.3 mi

Pennywell Farm

16.9 mi

Available Rooms

1 Single • 75 ft²

Sleeps 1

You'll be directed to Booking.com for availability & pricing

2 Single • 139 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 172 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 107 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 290 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

7.1 / 10.0

Very good(1,659 Ratings)

100% verified reviews

3.0 / 10.0

Jul 2024

Not great!

It’s close to sp nice restaurants by the beach

Looking old and worn. Staff went very friendly. Had to pay £10 a day for parking, beds were so uncomfortable however they did give us mattress toppers to help, was still very uncomfortable though. The smaller (kids) pool wasn’t very clean.

8.0 / 10.0

Jun 2024

Had a lovely break

It was a lovely location and the Hotel was spotlessly clean and the staff were all friendly and helpful . The food was excellent and the entertainment was good

The room we stayed in was small and dated but it was comfortable . Parking charges - as we booked with Booking.com and not directly with the Hotel we were paying £10.60 a day in parking

5.0 / 10.0

Jun 2024

Disappointing

The staff were very pleasant Leaving

The Dated Décor The Labyrinth style of the hotel - difficult to find you way around The other residents

4.0 / 10.0

Jun 2024

Disappointed as this hotel was the best out of the four at TLH

Staff hard working cheery very very helpful Clean room but small Car parking now controlled ✔️ Aztec bar terrace staff food and drink excellent

Food in the main dinning room tasteless poor quality and over priced for the £24.50 supplement very disappointing

5.0 / 10.0

May 2024

Facilities are brilliant for family trips

Facilities was brilliant for family short break trips, staff and house keeper was very good and friendly, however the hotel was situated in the main road so expected quite a noise all the time, Derwent hotel is nice and clean but room is quite old, update the room would be long term benefit

We just couldn’t sleep as noise at night

9.0 / 10.0

May 2024

brilliant

very friendly staff from the cleaners to the management nice facilities can't say much more but had a brilliant holiday with our grandson

leaving we didn't want to go home

1.0 / 10.0

May 2024

The few hours we were there, bedroom poor, very disappointed with the hotel and over priced

Helpful staff when booking. Paid parking and for breakfast but after a few hours we had to leave due to a family emergency handed our room card back to the gentleman on reception and asked about our refund for the breakfast we wouldn’t be there for and parking was told manager would be in contact as they have our details still no contact even after sending email and calling requesting a call back.

Bedroom very small, when sitting on toilet knees touching the door, curtains hanging off, having to walk through the dining room while people are eating to get to our room number 70. If we hadn’t had to leave urgently I would have requested a move as couldn’t have stayed in that room for 4 nights especially as it was to celebrate our wedding anniversary. Also very disappointed that the manager has not made contact as promised.

7.0 / 10.0

Oct 2023

We had a lovely time staff where very good ! Felt the breakfast was quite pricey ! And parking was exspensive

It was close to the sea front two pools

Need some repairs. And fresh kick of paint !

7.0 / 10.0

Oct 2023

Not great

The room was small and the bed uncomfortable,we also found out that we were over charged for our stay,car parking cost £20 for the two nights. Will not be going back and will not use booking.com again

5.0 / 10.0

Aug 2023

Facilities for children were great indoor pools soft-play alot of them to do even if the weather was bad

Breakfast was basic - not enough options and extremely oily Rooms were dated Stairs were very narrow

2.0 / 10.0

Aug 2023

Worst hotel we have ever stayed in.

Close ish to the beach and shops and restaurants.

Bed was the most uncomfortable bed we have e we slept in woke up in pain every morning from the springs digging in. Mattress must have been over 10 years old! Room was dirty. Towels and bedding stained on arrival. There was dust visible on the sides and when you wiped your finger across it it was on your fingers. The fan was disgusting!! The dirt and dead skin cells in there from other people was vile. We had to take the cover off and wipe it over 3 times! Else it was not useable! The radiator was rusting and had paint peeling off. There were stains on the floor. The chairs leather was flaking off. There was people smoking weed which was wafting into our room at night whilst our 4 year old slept. Who would have been inhaling it! The door was left open and not pulled shut when our room was cleaned one day by the cleaners leaving it open to anyone to take our stuff whilst we were out for the day. There was a bag of dirty cloths left in our room when we came back by the cleaners. There were poo specks in the toilet when we first checked into our room showing it wasn’t cleaned properly. When you are trying to sleep the other guests are so loud and walls so thin. The doors are slamming, people banging about, shouting; laughing, and walking past drunk. My daughter was woken up from her sleep multiple times: also delivery lorries outside the window sometimes as early as 6am which wakes you up. We brought some of this up with a staff member and he said wasn’t interested basically. So will be writing an email of complaint.

9.0 / 10.0

Jul 2023

Relaxing and fun

Plenty of things to do the spa is really good and use of the pool

Well laid out and everything under one roof

5.0 / 10.0

May 2023

Passable

The leisure part but quite a long walk from hotel

The room and the food was overcooked at breakfast

8.0 / 10.0

May 2023

chilling weekend lovely place to stay will be back

pools

bed

6.0 / 10.0

May 2023

Pleasant

Location

Shower was poor, paying for parking on hotel grounds

9.0 / 10.0

May 2023

Superb

brilliant room in a good location in middle between the town centre and 5 minutes walk from the train station. staff were very friendly and helpful. the swimming pool and the hot tub was amazing! would definitely stay again 100%

8.0 / 10.0

May 2023

Hectic but enjoyable.

Food basic but good and plenty of it. Hotel was handy for amenities ( buses etc)

N/A

9.0 / 10.0

May 2023

Superb

Great location staff very pleasant great amenities

Breakfast staff were quite rushed and unhelpful

7.0 / 10.0

May 2023

Good , nice friendly staff

Good

3.0 / 10.0

May 2023

was thinking of going back with my family but after staying I won’t use it again

location and the main indoor pool we’re good

everything was very very dated. lifts took forever to work and were tiny. breakfast was terrible and no hot water for 2 out of 3 days for showers. had a twin room and the two beds made it look like a double smallest room I’ve stayed in

8.0 / 10.0

Apr 2023

Very good

The Aztec swimming facilities are excellent. The ability to move easily from one venue in the group to another was good.

The menu at the main restaurant at the Derwent was unexciting.

1.0 / 10.0

Apr 2023

Waste of my time and money really regret it

The breakfast cost just under 20 pounds for the two of us and the quality was terrible would of rather spent 5 pounds at McDonald’s from service to the dishwater coffee to the meat and the cooking premier inn which is sea front is cheaper and so much better it’s hard to explain I guess as far apart as chalk and cheese

Everything rooms were not clean out dated thin walls so up all night because of noise way to hot shower dosnt drain so after my partner had a shower I couldn’t Even the cups on the tea tray were dirty and no spoons not that I would of had tea any way in the cups provided When we complained at the hotel we got nothing no explanation no way to make it better

9.0 / 10.0

Apr 2023

we always stay here very good

close to everything lots to do evening entertainment good

8.0 / 10.0

Apr 2023

A great place to stay with all the family!

So much to do, even on a rainy day. The children loved the organised events and entertainment.

We didn’t feel that the evening meals were good value for money as the choices of mains and starters were quite limited and there wasn’t an option to pay for two courses only.

6.0 / 10.0

Apr 2023

no face cloths. no hook in bathroom to hang my clothes to change

the room service

the stairs into the property. no one stated there was another way in or out.

8.0 / 10.0

Apr 2023

Very good

Pool and associated facilities

Starting to look tired in places across the THL complex. Tables in restaurant appeared sticky ( member of the restaurant management team explained it was due to the cleaning fluids used. Charge for gym as resident (albeit they say small £3 day) was petty.

5.0 / 10.0

Apr 2023

Ok wouldn't stay again

Breakfast was OK not alot of selection for children. No croissants chocolate spread branded cereals

Room was dated Hot and cold taps the wrong way Beds uncomfortable Paintwork poor Radiator rusty Hotel noisy

10.0 / 10.0

Apr 2023

I would one hundred per cent stay here again the breakfast was nice the hotel was good, the evening meals there wasn’t m

very clean no No noise outside not far from the town but far enough to not get all the noise, the swimming pool was amazing the staff were so friendly and helpful

the choice of food wasn’t very good for children

3.0 / 10.0

Apr 2023

Dissappointing

Bed uncomfortable you could feel springs & did not get a good nights sleep. Room very small & clostrophobic small window didnt open much if there was a fire you wouldnt get out!! Shower trickled & Shower cubicle in need of deep clean. Paintwork throughout hotel needs redoing. Couldnt always find a waitress to order food that had to be ordered by waitress & food was not good quality. Our friends curtain backing was falling apart and informed front desk & someone came & ripped half of it off and said cant fix it now & left it. Someone else we spoke to knew about bedding springs so why has nothing been done about it!!! Will not be returning again.

FAQs

How much does this hotel cost compared to others in Torquay?

The average price for a rental in Torquay is £84 per night. This rental is £4 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort. Enjoy the water!

Is TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort?

We found 12 amenities for this rental. This includes pool, internet / wifi, smoking allowed, parking, and laundry.

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TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Hotel in Torquay

Reasons to book

About this hotel

Amenities

Map of Torquay

Nearby attractions

Available Rooms

TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort

Hotel in Torquay

Reasons to book

About this hotel

Amenities

Map of Torquay

Nearby attractions

Available Rooms

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Torquay?

Is parking included with this hotel?

Is there a pool at this hotel?

Is TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort pet friendly?

What amenities are available at TLH Derwent Hotel - TLH Leisure, Entertainment and Spa Resort?

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