WoodSpring Suites Gurnee - Chicago
Hotel in Gurnee, IL
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Set in Gurnee, 2.5 km from Six Flags Great America, WoodSpring Suites Gurnee - Chicago offers accommodation with a fitness centre, free private parking and a shared lounge. This 2-star hotel has air-conditioned rooms with a private bathroom.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Map of Gurnee, IL
Available Rooms
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Queen • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
4.0
Je ne comprends pas les mauvais avis que l'on peut trouver sur cet hôtel. C'était bien et confortable et le personnel était aimable. Il y avait du café disponible le matin
L'autoroute qui fait du bruit à coté
5.0
Nick at the front desk was awesome.
He was very helpful.
The 1/2 pillows the first night.
4.0
The room was gorgeous and very comfortable a great value for the price.
Not a traditional hotel/motel Limited towel service and have to supply your own toilet paper after 2 rolls. No breakfast. vending machines take money but don’t always dispense.
0.5
Location only
Cleanliness was horrible. Cigarettes burns on furniture & counter. Holes in the doors. Floor was sticky & yucky. Towels & bed covers were dingy. I slept in the yellow chair
0.5
I only liked the location
The cleanliness was bad...Holes is the doors,cigarette burns on furniture & countertop. The floor was yucky & sticky. the sheets & towels were dingy. Just disgusting. And the worst part no refund or discount was offered after i walked yhe room woth the manager. This was not a good experience at all. I will never stay there again. I slept in the yellow chair.
5.0
The location
2.5
how close it is to gurnee mills and other restaurants. the bed was comfortable. staff was very friendly.
floors were dirty and room smelt musty. one of the drawers had a vape in it and a bunch of dirt and dust. the sink wasn't cleaned properly and our bathroom sink kept backing up. tv remote had hair in it and it was greasy. overall not a clean place to stay.
2.5
Smelled like cigarettes on my last night of stay, that was really disappoint because I was with a baby.
5.0
convenient to highway
no pool
4.5
nice area
0.5
there was bed bugs in my bed. so I got my money back.
5.0
Hallways smell bad
5.0
loved this facility very clean and comfortable definitely would come back
nothing
2.0
the location was good
the property looks a little run down, some staff was unprofessional, didn’t feel it was a safe environment people standing outside and in lobby looking suspicious, the bathroom looked run down, not clean.
0.5
We had a late check in due to bad weather. once arrived at the hotel the staff member answered the phone to let us in and said she couldn’t check us in because the credit card machine was down. I told her I had already paid. she then said Ugh, I’ll be right there. Took her like 20 minutes to let us in and very rude slammed all the doors and yelled at us come in and stand right by that window. I asked her if there was a problem or why was she being very rude and yelling at me, she said no there’s no problem. It’s just that we are closed and I was sleeping, but I’ll check you in right now. Her attitude was very much unacceptable and rude. I told her we would not be staying there and for her to please cancel our reservation. she then said she had no problem checking us in and said she apologized for her attitude, it’s just that she was sleeping. I told her okay, but her attitude and her slamming doors in our face was not okay, and we would be looking elsewhere. I did get her name after asking her like 3 times. she said it was Cindy! Will NEVER be staying here again! terrible service. I legit never had this type of problem in any hotels.
0.5
nothing at all
The desk clerk was horrible period!! the first room they gave us #204 the toilet didn’t work so she moved us to room 109 and the blanket had a big spot on it and I took it to the desk. the desk clerk acted I did something wrong and was bothering her?? She showed no empathy nothing I was really upset!!!
0.5
Did not have breakfast
Extremely noisy room from expressway
0.5
Absolutely nothing.
The fact that there were stains on the sheets, pubic hair all over the bathroom, food on the floor, dirt and bugs on the desk. Wasn’t cleaned at all. Slept in our clothes because we were so uncomfortable.
Didn’t like that I was supposed to check in at 3:30pm, showed up at 4:30pm and was told the room still wasn’t clean. Came back at 11:30pm after dinner and a show and the room was never touched. It was disgusting.
1.0
Hotel smelt like cigarettes
3.0
The room was big and had a full size fridge. It also had a stove and microwave. The room had a couch as well.
One room wasn't ready when I checked in and the other room still had blankets next to the couch. The bed was hard for my family.
3.5
I liked that the hotel saved us $35 dollars because we walked to fright fest. It was exactly a 24 minute walk. This hotel was located near lots of things to eat, a speedway, coffee, and had really nice surroundings overall. The man that checked us in was super nice and we even got to check in early with no deposit. Tons of lamps, full size fridge
THERE ARE NO POTS AND PANS!! I really think this should be stated in overall description. They advertise a full kitchen. I've never been to a place that had stove tops, a full size fridge, and completely empty shelves. We got back around 11 pm and were exhausted from walking around the park for hours.. and of course the elevator was not working. So we had to take 4 double flights of stairs. (11 pm- checkout it wasn't working). Also, there is no midnight staff? So after I'm assuming 10-11pm, you're just out of luck
4.0
most staff was really nice
one man was rude and there wasn’t a pool
4.0
convenient location
people smoking weed right by front door
4.0
Someone smoked in the next room and I could smell it in my room. Smelled like it came through bathroom vent.
4.0
close to six flags
3.0
no pool
5.0
Love the location it was secluded, breakfast was not included which was fine the price I pay was a good bargain. The staff members were cheerful and very informative.
Everything was good to me so this question doesn't apply to me.
2.0
I liked that WoodSpring was close to Six Flags, McDonalds, and had quick access to major roads.
Staff were not very friendly or professional. Upon check in, the lady at the front desk did not smile once, make eye contact with me, had minimal patience, and spoke with a rude tone of voice. She did not tell us any information about check out, fitness centre, parking, complimentary coffee, etc. Our room was had a very strong smell of cleaning products which seemed to be used to cover up the smell of cannabis. Bed was quite squeaky and soft, minimal support. The next morning, I went downstairs around 7:00am to try and check out. Front desk was closed and staff were no where to be found. No box for room key drop off. Front desk had a sign that said that the desk opened at 9:00am and that we should dial 500 on the lobby phone for after hours assistance. I called 500 multiple times with no answer. I waited 20 minutes before a lady who seemed to be cleaning staff came into the building from the parking lot. She noticed we were waiting for assistance and managed to run into a gentleman in the hotel elevator who she thought could help. He did not have a name tag on and did not look like staff; however, he approached us after speaking with the other lady and told us to just slide our keys under the gate that closed the front desk. We followed his instruction as we needed to leave the city as soon as possible and had already wasted 20 minutes. The man then went into the office to retrieve our room keys from under the gate. He did not apologize for the lack of service or try to find the proper reception staff for us. We found the experience to be highly unprofessional. If it weren’t for the lady who came into the building, we could’ve been there waiting for who knows how long as they do not answer the after hours phone that they tell you to call. We could have been very late to go somewhere important. There seemed to be complimentary coffee in the lobby but no stack of cups to use.
FAQs
How much does this hotel cost compared to others in Gurnee?
The average price for a rental in Gurnee is £104 per night. This rental is £59 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at WoodSpring Suites Gurnee - Chicago. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is WoodSpring Suites Gurnee - Chicago pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at WoodSpring Suites Gurnee - Chicago?
We found 9 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and smoking allowed.
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