Hotel Cleveland, Autograph Collection
Hotel in Cleveland Heights, OH
4-Star Hotel
Reasons to book
Includes essentialsAir conditioner, Internet / Wifi, TV and more
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About this hotel
Historic Cleveland hotel connected to a shopping center, steps from JACK Cleveland Casino
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Hotel Cleveland, Autograph Collection offers 491 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. WiFi in public areas is free. Additionally, valet parking, conference space, and a 24-hour front desk are onsite.
Housekeeping is available on request.
Hotel Cleveland, Autograph Collection offers 491 air-conditioned accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature premium bedding. Televisions come with premium cable channels and pay movies. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Amenities
Air conditioner
Internet / Wifi
TV
Gym or Fitness Center
Map of Cleveland Heights, OH
Available Rooms
Suite, 1 Bedroom, Non Smoking
2 Queen • 1 Sofa
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Executive Suite, 1 Bedroom, Non Smoking
2 Queen • 1 Sofa
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Non Smoking
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Non Smoking
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
2.0 / 5.0
Overall rooms are small. Decent for business travel.
Bar could use a better liquor list when it comes to better brands.
Good for quick overnight stays.
Overall staff are awesome.
2.5 / 5.0
My daughter and I had an excellent time.
Thank you
2.0 / 5.0
The hotel is very nice and very clean. Employee checking us in didn't seem to know what he was doing and our room was not ready, which was frustrating. Room and bathroom were beautiful but shower heads were lacking and the tile floor got very slippery and, therefore, dangerous.
1.5 / 5.0
Check time was to be 4:00 P.M.. We arrived at 3:45. Our room was not ready for check until after 5:00 P.M.. There was no effort to compensate my party for this inconvience
4.0 / 5.0
Hotel property itself was beautiful. Wonderful location relative to restaurants and where we were headed. Parking was a mess, but the valet was only slightly more than self-park and the valet workers were great! Great hotel if you're in downtown Cleveland.
0.5 / 5.0
Arrived at 3:15. Was told room was not ready, q5 minutes. An hour and a half later i demanded to speak with a manager. The event we were attending started at 7pm. It was after 5 when we go in room. Did not have time to have a dinner. Also, the threes times i check on availability (twice in person, once via phone) of my room, knowing the $591 fee was already completed the transaction, i spoke with a polite young man when a mouthy desk clerk,Ryan, said (when i asked about the wait) said "you and everbody else."
The manager did get us our room. Told us to get a drink at the bar.(i and my grandson dont drink). I asked for parking to be compted.
Wasnt.
I have come to this hotel twice a year for about 8 years. It's a treat. But this was worst experience ever.
I had worked 13 hours the night before, hadn't sowered, slept 1 hour, drove 4 and a half hours from Ashland, Ky, and made to wait over an hour and a half.
I have a non refundable, (already paid for) through Hotels.com, in October and would like to cancel reservation.
This experance has ruined what we have always found as a great experience.
2.5 / 5.0
Great time at this hotel. Very nice, comfortable beds also.
2.5 / 5.0
Was blown away by the transformation of the hotel. All the renovations in the lobby and the rooms were amazing. Absolutely beautiful now.
2.5 / 5.0
Check in was seamless. Front desk team members were friendly and helpful. Amenities at the hotel were top notch. Would recommend a stay here to anyone.
5.0 / 5.0
Property was absolutely beautiful. Room was nice and big with an amazing bathroom. The only thing bad about the property was thenparking garage. Spaces were so small could barely get your vehicle in and hard to get out of once parked. If you have a bigger vehicle no way. Also didnt like that you spend the money on your room and then it costs you $45 for the parking garage.
5.0 / 5.0
We enjoyed our time at your property. We a couple issues like no hot water on our last day but the hotel comp us half off the room rate which was very nice, the other issue was I had housekeeping one day and I was not expressed, the toliet paper roll was empty and a new roll was not put on nor was a new roll left in the room, the waste baskets were empty but not put back where they got them from just left them by the closet and the bathroom door, wash cloths that were used were removed from room however no new wash cloths were left in room.
1.5 / 5.0
Recently refurbished to quite a high standard. This is an old historic hotel and the remodeling has been done in keeping with its traditional roots. The bedrooms and common areas were a little dark for my taste but overall just fine. The common areas are nicely maintained and all the staff were very accommodating and friendly. There is no restaurant for dinner but it does serve a great breakfast. We never tried lunch. Dinner is in the bar area but good food even though restricted menu.
My big complaint with the hotel is the housekeeping. ( my friend had the same issue with his room ). The bed was poorly made, wet towels were left on the floor, the conditioner bottle in the shower never got refilled despite specifically asking. Used glasses were left for two days and then when taken were not replaced. I asked for feather pillows and these were 'dumped' on the bed in a plastic bag and smelt awful. None of this majorly impacted the stay but it was a big missing in what otherwise was really first class visit to a great hotel.
5.0 / 5.0
Everything was great!!
0.5 / 5.0
Booked months in advances and still managed to double book my room. Forces me into a room with 1 bed. Nightmare
5.0 / 5.0
Excellent location.
2.5 / 5.0
Ana at the front desk was wonderful. She ensured that our group enjoyed our stay. Heather in the hotel restaurant did a great job serving breakfast to our group. Hotel seemed to be short staffed on room service, but the front desk took care of all our needs.
5.0 / 5.0
Friendly staff, great area and big room.
2.5 / 5.0
Stayed for a conference. They are undergoing renovations. My room I believe was recently renovated and was comfortable and spacious. Hotel restaurant was yummy.
Struggled with lack of room services never came, but overall not a bad stay
4.0 / 5.0
The place is very nice. The room very nice. The comforters the bed though had old makeup on it and stains. Said something about it to the front desk and she was not too worried about it. Kinda sad that it was not cleaned properly. Kinda takes away the energy of the place.
5.0 / 5.0
Nicely renovated
2.5 / 5.0
Interesting neighborhood very near to great food and entertainment.
1.0 / 5.0
What stay!? I booked this room on Expedia and when I arrived two hours later the room was being processed. I was certainly charged right away for the stay. I could have waited around until 1:30 AM for it to be done processing…and paid $260 for 6 hours. I chose to leave and I’m now fighting for a refund.
Who’s to blame? No one is taking responsibility.
4.0 / 5.0
Stay was ok. A lot of construction going on
5.0 / 5.0
Friendly staff
3.0 / 5.0
Old and outdated, dark hallways.
1.0 / 5.0
Paid for a king got two queens. Sink was plugged up and the rooms were fairly nice the hall way needs new carpet and elevators need some love. Could be a really nice place definitely not worth the 245 I spent
1.0 / 5.0
Hotel water hot shut off. They had sent out an email but too late to cancel, credit card already was charge. Not working elevator/escalator from the parking lot and had to carry heavy suitcase/luggage and bags up and down stairs. Property won’t compensate for the trouble.
2.0 / 5.0
This property is under construction. It costs $40 to park here per night. The elevators in the parking garage are out of order. You have to carry your luggage down a very steep flight of stairs to get to the street level to check in. I wish I would have known this ahead of time. I would have not stayed here.
1.0 / 5.0
No hot water in room
2.0 / 5.0
Very nice hotel. Under construction. The smoke detector over the bed had a weird flashing light that was distracting while trying to fall asleep.
5.0 / 5.0
Close to arena for concerts
3.0 / 5.0
Hotel was being renovated and I was not aware of that issue. It was loud and noisy. Wish I would’ve known before booking
5.0 / 5.0
We'll come back after the construction.
1.5 / 5.0
Due to the remodeling project, many items that i was hoping for were closed or inaccessible. Also, i chose a view room, but was provided with an interior view of nothing.
1.0 / 5.0
51 years old, and was the Worst Renaissance Ive ever stayed out. Floors were disgusting, stained, Three shades lighter under dresser. Elevators, disgusting. Construction & dirt everywhere. Bathroom disgusting dirt in all corners. Smelled like homeless people with pine-sol poured on top of them. Way way way overrated. Should be 1 star. Motel 6 in columbus ohio, 100 times better. Will never ever ever stay there again. worst ever & i never write reviews but I was disgusted especially for $300 a night. What a huge disappointment for wedding anniversary
5.0 / 5.0
Even with construction easy to find your way quite and helpful staff great over all stay
4.0 / 5.0
Rooms were clean, hotel was quite, within walking distance of everything
1.5 / 5.0
We love staying here. It's connected to the Jack Casino so we don't have to go outside to enter. Not very safe around the casino. It's getting to be very expensive to stay there tho. The price was almost 3X's the amount from our last stay. And it's not a 5 star hotel by far.
1.0 / 5.0
HOrrible experience DO NOT stay here it's under full renovation - drilling and fire alarms and extreme noise began at 7am waking me up - then fire alarms half hour later - NOT what was advertised on Expedia. In fact, Expedia pointed out to me that HIDDEN under "policies" is the note the entire property is under reconstruction. Room was also dirty, dusty, gross in spots. None of this was told to me when I checked. This property is currently false advertising itself as a 4-star hotel on Expedia. The property and experience as less than a 1-star hotel.
0.5 / 5.0
Don't stay here. It's under construction. Your on your own on service. It's not what it once was. So disappointed.
FAQs
How much does this hotel cost compared to others in Cleveland Heights?
The average price for a rental in Cleveland Heights is £111 per night. This rental is £22 above the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Hotel Cleveland, Autograph Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Hotel Cleveland, Autograph Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Hotel Cleveland, Autograph Collection?
We found 4 amenities for this rental. This includes air conditioner, internet / wifi, tv, and gym or fitness center.
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