Shangri-La The Marina, Cairns
Hotel in Cairns
5-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Includes essentialsGarden, Pool, Kitchen or Kitchenette and more
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About this hotel
Family-friendly Cairns hotel connected to a shopping center, steps from Reef Fleet Terminal
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Shangri-La The Marina, Cairns offers 255 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
This hotel features an outdoor pool, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a fitness center, a poolside bar, and a snack bar/deli are onsite.
Shangri-La The Marina, Cairns offers 255 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Accommodations offer separate sitting areas. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 42-inch LCD televisions come with premium satellite channels and pay movies. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and in-room massages can be requested.
An outdoor pool and a children's pool are on site. Other recreational amenities include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Laundry
Balcony or Patio
TV
Gym or Fitness Center
Garden
Map of Cairns
Available Rooms
Deluxe Sea View King
1 King • 355 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Sea View Twin
2 Queen • 350 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Executive Marina View King
1 King • 350 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Marina View Suite
1 King • 533 ft²
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Executive Marina View Twin
2 Queen • 355 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
5.0
Really good stay, great staff and nice food in restaurant
5.0
Great experience loved it , will stay back again. amazing location and view. Very convenient as well.
5.0
The view, location, food & service was outstanding. We spent one week there and the close access to the ferry terminal made all the difference to our stay.
5.0
Good services and friendly staff made our trip great. Swimming pool is a bit old but probably one of the better ones in Cairns City.
5.0
A short but great stay with friendly staff and special thanks to Nao
5.0
There for relax, enjoying warmth & facilities
8.0
Location
10.0
Lovely property, beautifully cleaned and presented
10.0
Amazing!! We had a great experience. I have food allergies and they accommodated this without any hassle. Definitely be staying there again.
10.0
Excellent staff who went above and beyond.
8.0
Excellent location
Staff all very good
8.0
Great location. Expected more from a ‘resort’, rooms dated, need a tidy up. Uncomfortable couch and sparsely furnished, cabinet door would not shut. We had a view of a rusty door and a shade cloth area. Balcony small and a slight view of the marina if you stood in the one spot and looked sideways. Noise from other guests at all hours. Television in the room is quite old. Had to take the batteries out of the remote and shuffle them to get it to work. Pool area is nice. We ate there the first night… food was not great, didn’t eat there again. Turned a/c off in our room as it was freezing, however cold air still came through. Cleaning staff were fantastic. All in all a Bit disappointing and probably won’t stay there again.
8.0
This Shangri La is getting old. The bed is dated squeaky and old, not as comfortable. I hope they would renovate and make it right. Location is excellent. It is near by many thìngs.
10.0
Great location great services especially the facilities around the Horizon Club room
This was exceptional… especially the Happy Hour service
**Only thing missing was complimentary parking🙁
10.0
Fantastic views of the Marina. Friendly staff and very clean
10.0
Great!
10.0
Staff were excellent so helpful and friendly, had breakfast each morning in the restaurant which was unreal, everything was in walking distance. Definitely coming back!
10.0
Excellent all round
10.0
This hotel was very good. I want to stay there if I go to Cairns again. Thank you.
4.0
The Hotel is a remodeled shopping mall so I had to walk about a mile to get from the front desk to my room and half the stores on the ground floor are vacant so it looks tacky.
10.0
Beautiful suite with the view of the marina.
3.0
Getting dated and tired
Horizon club facility was good
Restaurant shuts at 21.30
Room service ends at 22.00
So if you arrive late like we did it’s not good
6.0
Very run down. Was expecting alot more from this stay but was very disappointed.
3.0
This hotel is no 5 star any more. It is badly in need of renovation and they are short staffed so service is poor
6.0
On the city side of the hotel it was too noisy with delivery trucks backing in at all hours- u could hear toilets being flushed from other rooms- the fridge in 2025 was too noisy- plus drip tray had to be emptied each day
5.0
Staff very friendly and helpful. Housekeeping excellent, daily towels, soaps etc. Even left a note to advise couldnt get to room as we had do not disturb but if called would come back later. Dining superb, breakfast to die for.
10.0
Very nice hotel and would stay again
8.0
Staff was very friendly and kind
4.0
Was not the standard of other Hotels that I have stayed at. Outdated and not very clean.
8.0
Very thin walls and floors constant noise from neighbours .
Also took a long time to be checked in , had to remind them
We were waiting well after 2pm check in
Apart from that we were happy with our stay.
4.0
Location was great. Great spacious room overlooking the marina. Staff across all areas were good and very responsive. Club area was a good option with a wide food selection for both breakfast and early evening drinks. However property is looking “very tired”.
10.0
Absolutely outstanding experience. Highest recommendation for this hotel. My parents were absolutely delighted with everything here. Outstanding food/room/drinks/facilities/location and especially customer service. I don’t think it can get any better than Shangri-La Cairns. Don’t hesitate BOOK now..you will not be disappointed. Would give 10 stars if I could!!
8.0
The property requires some serious maintenance
8.0
good location
10.0
Beautiful gardens, very friendly staff, room very comfortable, and well stocked. Overall a great place to stay. Found staff couldn’t do enough for us helping to make our stay very enjoyable.
8.0
Excellent location on Esplanade and Marina.Lovely cafes and restaurants nearby. Fabulous pool area. To be honest, we found Cairns city area not very nice, quite shabby, so was lovely to stay at a lovely hotel right on the esplanade...we just stayed in that area and kept out of the city area.
8.0
z staff were helpful and friendly.
5.0
Had the best stay , the veiw was amazing , loved the location , everything was just perfect
10.0
Great property
Pool was delightful
Great location
Great staff
6.0
The property itself is well situated with plenty of eatery and shops. The room we had was very small and not set at well. The very small lounge is placed along side the tv which made it impossible to watch, so you had to watch tv on your bed, so that made the lounge useless. Two small drawers to put clothes in and a small hanging area. So I felt like a slob putting my clothes over the lounge making the room look untidy,cwhichbi don't like. The worst part was having rice in our bed, arent beds supposed to be clean before new guest arrived. Also fingerprints all over the cupboards very visible for my old eyes. I will say the staff are lovely but I wouldn't recommend due to how small and not as clean as it should be
FAQs
How much does this hotel cost compared to others in Cairns?
The average price for a rental in Cairns is £145 per night. This rental is £7 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Shangri-La The Marina, Cairns. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Shangri-La The Marina, Cairns. Enjoy the water!
Is Shangri-La The Marina, Cairns pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Shangri-La The Marina, Cairns?
We found 9 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and laundry.
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