Sonesta Select Detroit Novi
Hotel in Novi, MI
3-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with a 24-hour fitness center, near Twelve Oaks Mall
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sonesta Select Detroit Novi offers 122 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sonesta Select Detroit Novi offers 122 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Map of Novi, MI
Available Rooms
Deluxe Room, 1 King Bed with Sofa bed
1 King • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Deluxe Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed with Sofa bed, Accessible (Hearing)
1 King • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
Room, 2 Queen Beds, Accessible (Hearing)
2 Queen
Sleeps 5
+
You'll be directed to Expedia.com for availability & pricing
Room, 1 King Bed with Sofa bed, Accessible (Mobility/Hearing Roll in shower)
1 King • 1 Sofa
Sleeps 3
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
3.0
Hotel was poorly cleaned. Tub was dirty. After 3 days I asked to have sheets changed, I was told there was no housekeeping staff available and this was on a Monday morning. I was giving no options other than it would not get done. After returning to the hotel later that night my linen was not changed. I had to ask for a room change. My advise, bring your own cleaning products and clean linen.
2.0
Sink plugged, TV broken, towel on chair on balcony. Poor
5.0
This stay was the best. Not only was the room clean and tidy, but it had a lot of amenities that made it worthwhile. I would stay again.
3.0
House keeping just needs to pay attention to details.
2.0
Wish Hotels.Com didn't bury fine print way at the bottom of the page, or would list pet fees more prominently. Pet fee was expensive. Maybe that's normal, but not what I'd consider pet friendly. They also charge for parking. Room was decently clean, except for a girl scout cookie stuck to the top of the air conditioner. Body wash in the shower was empty, and both the shampoo and conditioner were obviously watered down. They gave us a room with a small balcony instead of the large balcony I booked. I didn't think anything of it or really care at the time, since the price online was the same. But when I checked out, they had someone else's name listed on my room, and I was charged both the online booking price plus another charge for an entire room instead of just the pet fee. I live in the area, so when I noticed the extra charge I went back to get it fixed, but the receptionist couldn't fix it, promised to have a manager call me. A week later, no call, no refund, so I had to go back a second time. They say they've refunded it now, but still waiting to see if I need to file a CC dispute.
1.0
While the price was good and the location was perfect, the staff did not give us the room we paid for, due to the employee not knowing that some King rooms have a chair and some have a pull out bed. Our daughter needed somewhere to sleep, and almost had to use a pallet to sleep on (their idea), but instead managed to swap out our room instead. We ended up with an upgrade from a pullout couch to 2 beds, but the room reeked of weed, there was an opened can in the fridge, and towels piled up behind the door. The beds were made, so someone went in there before we did, and didnt clean fully. While we appreciate that our daughter didnt have to sleep on the floor, we paid for a room with a pullout couch, so they should make sure they have a failsafe way to prevent that from happening to someone else, especially if they are going into a sold out weekend and cant easily swap.
4.0
It was a very nice room. Spacious and with a balcony. Only concern was there was no hand soap to use. Only bath/shower gel
1.0
Stayed for one night and would not come back. The room was not clean. Food was in the fridge and bathroom looked not clean. Front desk staff that check me either was not friendly.
4.0
There was laundry in the hallway, a couple black trash bags full of? In the ice room, and the elevators and hall needed vacuuming.
My room was clean, comfortable, and quiet, which is all I need. Despite the hallway conditions described, I will go back.
3.0
Room was comfy but it smelt of cigarette. Old cigarette.
4.0
Marica at the front desk was very put out that she had to get up and service the customers. I was trying to extend my stay and asked if they could match the online rate, I showed it to her and she said yes, then asked me to insert my credit card, the display was showing $23 more, when I brought it to her attention, she replied "I was doing you a favor"! Why is doing your kob doing me a favor?
5.0
Nice
4.0
Nice clean room. Some problems with the TV service
5.0
Great stay! Love the balcony. Would definitely recommend
4.0
Room was clean, bed was comfortable. Not exactly luxurious, but it was fine. Didn't love the layout. Three women getting ready, only one cramped mirror space. Check-in was pretty bad. Desk clerk had stepped away and there were about ten of us waiting 15 minutes to check in. Clerk was unfriendly and terse.
1.0
Didn’t have the room we booked, the room was muggy and humid, toilet didn’t flush, broken chair. When we were there a guest had bed bugs.
1.0
Very poor all-around. We waiting a very long time for a service representative to even get to the front desk to check in, even after several calls. Our room smelled like smoke. Many other issues
10.0
Affordable, comfortable, friendly staff. I will be back.
8.0
Clean hotel with customer friendly individuals at front desk.
5.0
Very nice and clean
2.0
I paid for an upgrade but the 2 front desk clerks don't know how to read their screen. They both argued I was wrong, until they found the charge. And neither clerk apologized. They act like it's petty for me to expect to get the room I paid for, but it's not petty for me to be charged. No refund has been given for the upcharge. A complaint was emailed, no response from management.
10.0
Clean and quiet.
10.0
Just lovely😁
8.0
The room was clean as was the bathroom and other than some candy wrappers on the floor of the elevator, the rest of the hotel was clean as well. I would stay here again for the price.
10.0
Very clean and place to stay!
10.0
Good
1.0
When i checked in Sunday night, I was immediately informed that there would be no water in the hotel from 9am-5pm the next day. No discounted price or other compensation for the missing essential amenity was offered. Why would I pay full price for a hotel room that does not have water for the majority of the waking hours i would be staying there. The hotel absolutely knew about this in advance as they had the water outage info printed on paper and handing it out.
Advertises dinner, never once saw any kind of dinner.
Breakfast doesnt start until some unspecified time after 7 am. 7 is already too late, particulary in an area where a lot of large companies have headquarters. The first morning, this meant i did not have time to eat breakfast at the hotel because, well, I have a job. the second morning I had a bit more time, but waited til about 7:02 and there was no indication that food would be set out anytime soon so i checked out and was done with it.
This was my first and last time at a Sonesta property.
10.0
good value
4.0
The hotel desk clerk was so weird and rude. Was on the phone talking in her AirPod as I checked in, wasn’t pleasent in the slightest. I asked questions, she gave dry/one-worded answers. The room was freezing cold and didn’t even have soap in the room. The phone didn’t work to call the front desk and ask for anything I had to use my cell. Plus, I was never told when checkout was, so they changed me $15 for an extension. I will never be back
6.0
Really outdated! Needs a remodel
6.0
The location was good for where I needed to go but the room was bad. Nasty, big stains on the floor. The patio door didn't lock, the bathroom shower smelled mildewed. There were no bathroom amenities like hand soap, lotion. Just poor! Staff was nice. Didn't eat the breakfast. Room didn't heat up enough in the evening when it was cool. If I had to choose, I wouldn't stay again.
10.0
Believe that help me at the front counter was very helpful and efficient and appreciated her
8.0
Pool water looked quite murky. Balconies need nets installed to prevent bird droppings. Price was not bad but I wished breakfast was included in the price.
6.0
The elevators were broken bc they had a power outage. I was on the top floor.
6.0
No soap in shower dispenser, hallways & lobby seemed a little aged. Good air conditioner in room. Only noise was large dog barking in morning next door?
1.0
I’ve been to soooooo many Sonesta Locations in my life. This one has to be the worst. Location isn’t bad but the hotel is dirty. My room was changed twice and both had the same story, they were dirty. Hair all over bathrooms, carpets were stained out in the wide open, it smells in the building, and the pool water is so dirty like cloudy with not much up keep of it. Staff was friendly but this location service and hotel quality is poor. Ideal place to stay in Michigan but definitely not worth the money at all. Worst Sonesta I’ve ever been to period. NOOO house keeping offered.
5.0
It was nice. A bit confused in why the microwave was in the lobby.
5.0
Our stay was great, the hotel was great and comfortable, but the only thing that bothered me was when you first walked in you can smell weed and it was pretty strong.
10.0
Very nice!
10.0
Great staff
FAQs
How much does this hotel cost compared to others in Novi?
The average price for a rental in Novi is £85 per night. This rental is £21 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sonesta Select Detroit Novi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sonesta Select Detroit Novi. Enjoy the water!
Is Sonesta Select Detroit Novi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sonesta Select Detroit Novi?
We found 4 amenities for this rental. This includes pool, air conditioner, internet / wifi, and laundry.
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