Sonesta Select Detroit Novi
Hotel in Novi, MI
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
Hotel with a 24-hour fitness center, near Twelve Oaks Mall
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sonesta Select Detroit Novi offers 122 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
This smoke-free hotel features an indoor pool, a restaurant, and a 24-hour fitness center. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.
Housekeeping is available on request.
Sonesta Select Detroit Novi offers 122 accommodations with coffee/tea makers and hair dryers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium cable channels and pay movies. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided on request.
Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Amenities
Pool
Air conditioner
Internet / Wifi
Laundry
Map of Novi, MI
Available Rooms
Deluxe Room, 1 King Bed with Sofa bed
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Deluxe Room, 2 Queen Beds
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed with Sofa bed, Accessible (Hearing)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 2 Queen Beds, Accessible (Hearing)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Room, 1 King Bed with Sofa bed, Accessible (Mobility/Hearing Roll in shower)
Beds not specified
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
1.5 / 5.0
Hotel was poorly cleaned. Tub was dirty. After 3 days I asked to have sheets changed, I was told there was no housekeeping staff available and this was on a Monday morning. I was giving no options other than it would not get done. After returning to the hotel later that night my linen was not changed. I had to ask for a room change. My advise, bring your own cleaning products and clean linen.
1.0 / 5.0
Sink plugged, TV broken, towel on chair on balcony. Poor
2.5 / 5.0
This stay was the best. Not only was the room clean and tidy, but it had a lot of amenities that made it worthwhile. I would stay again.
1.5 / 5.0
House keeping just needs to pay attention to details.
1.5 / 5.0
House keeping just needs to pay attention to details.
1.0 / 5.0
Wish Hotels.Com didn't bury fine print way at the bottom of the page, or would list pet fees more prominently. Pet fee was expensive. Maybe that's normal, but not what I'd consider pet friendly. They also charge for parking. Room was decently clean, except for a girl scout cookie stuck to the top of the air conditioner. Body wash in the shower was empty, and both the shampoo and conditioner were obviously watered down. They gave us a room with a small balcony instead of the large balcony I booked. I didn't think anything of it or really care at the time, since the price online was the same. But when I checked out, they had someone else's name listed on my room, and I was charged both the online booking price plus another charge for an entire room instead of just the pet fee. I live in the area, so when I noticed the extra charge I went back to get it fixed, but the receptionist couldn't fix it, promised to have a manager call me. A week later, no call, no refund, so I had to go back a second time. They say they've refunded it now, but still waiting to see if I need to file a CC dispute.
1.0 / 5.0
Wish Hotels.Com didn't bury fine print way at the bottom of the page, or would list pet fees more prominently. Pet fee was expensive. Maybe that's normal, but not what I'd consider pet friendly. They also charge for parking. Room was decently clean, except for a girl scout cookie stuck to the top of the air conditioner. Body wash in the shower was empty, and both the shampoo and conditioner were obviously watered down. They gave us a room with a small balcony instead of the large balcony I booked. I didn't think anything of it or really care at the time, since the price online was the same. But when I checked out, they had someone else's name listed on my room, and I was charged both the online booking price plus another charge for an entire room instead of just the pet fee. I live in the area, so when I noticed the extra charge I went back to get it fixed, but the receptionist couldn't fix it, promised to have a manager call me. A week later, no call, no refund, so I had to go back a second time. They say they've refunded it now, but still waiting to see if I need to file a CC dispute.
0.5 / 5.0
While the price was good and the location was perfect, the staff did not give us the room we paid for, due to the employee not knowing that some King rooms have a chair and some have a pull out bed. Our daughter needed somewhere to sleep, and almost had to use a pallet to sleep on (their idea), but instead managed to swap out our room instead. We ended up with an upgrade from a pullout couch to 2 beds, but the room reeked of weed, there was an opened can in the fridge, and towels piled up behind the door. The beds were made, so someone went in there before we did, and didnt clean fully. While we appreciate that our daughter didnt have to sleep on the floor, we paid for a room with a pullout couch, so they should make sure they have a failsafe way to prevent that from happening to someone else, especially if they are going into a sold out weekend and cant easily swap.
0.5 / 5.0
While the price was good and the location was perfect, the staff did not give us the room we paid for, due to the employee not knowing that some King rooms have a chair and some have a pull out bed. Our daughter needed somewhere to sleep, and almost had to use a pallet to sleep on (their idea), but instead managed to swap out our room instead. We ended up with an upgrade from a pullout couch to 2 beds, but the room reeked of weed, there was an opened can in the fridge, and towels piled up behind the door. The beds were made, so someone went in there before we did, and didnt clean fully. While we appreciate that our daughter didnt have to sleep on the floor, we paid for a room with a pullout couch, so they should make sure they have a failsafe way to prevent that from happening to someone else, especially if they are going into a sold out weekend and cant easily swap.
2.0 / 5.0
It was a very nice room. Spacious and with a balcony. Only concern was there was no hand soap to use. Only bath/shower gel
2.0 / 5.0
It was a very nice room. Spacious and with a balcony. Only concern was there was no hand soap to use. Only bath/shower gel
0.5 / 5.0
Stayed for one night and would not come back. The room was not clean. Food was in the fridge and bathroom looked not clean. Front desk staff that check me either was not friendly.
0.5 / 5.0
Stayed for one night and would not come back. The room was not clean. Food was in the fridge and bathroom looked not clean. Front desk staff that check me either was not friendly.
2.0 / 5.0
There was laundry in the hallway, a couple black trash bags full of? In the ice room, and the elevators and hall needed vacuuming.
My room was clean, comfortable, and quiet, which is all I need. Despite the hallway conditions described, I will go back.
2.0 / 5.0
There was laundry in the hallway, a couple black trash bags full of? In the ice room, and the elevators and hall needed vacuuming.
My room was clean, comfortable, and quiet, which is all I need. Despite the hallway conditions described, I will go back.
1.5 / 5.0
Room was comfy but it smelt of cigarette. Old cigarette.
1.5 / 5.0
Room was comfy but it smelt of cigarette. Old cigarette.
2.0 / 5.0
Marica at the front desk was very put out that she had to get up and service the customers. I was trying to extend my stay and asked if they could match the online rate, I showed it to her and she said yes, then asked me to insert my credit card, the display was showing $23 more, when I brought it to her attention, she replied "I was doing you a favor"! Why is doing your kob doing me a favor?
2.0 / 5.0
Marica at the front desk was very put out that she had to get up and service the customers. I was trying to extend my stay and asked if they could match the online rate, I showed it to her and she said yes, then asked me to insert my credit card, the display was showing $23 more, when I brought it to her attention, she replied "I was doing you a favor"! Why is doing your kob doing me a favor?
2.5 / 5.0
Nice
2.5 / 5.0
Nice
2.0 / 5.0
Nice clean room. Some problems with the TV service
2.0 / 5.0
Nice clean room. Some problems with the TV service
2.5 / 5.0
Great stay! Love the balcony. Would definitely recommend
2.5 / 5.0
Great stay! Love the balcony. Would definitely recommend
2.0 / 5.0
Room was clean, bed was comfortable. Not exactly luxurious, but it was fine. Didn't love the layout. Three women getting ready, only one cramped mirror space. Check-in was pretty bad. Desk clerk had stepped away and there were about ten of us waiting 15 minutes to check in. Clerk was unfriendly and terse.
2.0 / 5.0
Room was clean, bed was comfortable. Not exactly luxurious, but it was fine. Didn't love the layout. Three women getting ready, only one cramped mirror space. Check-in was pretty bad. Desk clerk had stepped away and there were about ten of us waiting 15 minutes to check in. Clerk was unfriendly and terse.
0.5 / 5.0
Very poor all-around. We waiting a very long time for a service representative to even get to the front desk to check in, even after several calls. Our room smelled like smoke. Many other issues
0.5 / 5.0
Didn’t have the room we booked, the room was muggy and humid, toilet didn’t flush, broken chair. When we were there a guest had bed bugs.
0.5 / 5.0
Didn’t have the room we booked, the room was muggy and humid, toilet didn’t flush, broken chair. When we were there a guest had bed bugs.
0.5 / 5.0
Very poor all-around. We waiting a very long time for a service representative to even get to the front desk to check in, even after several calls. Our room smelled like smoke. Many other issues
5.0 / 5.0
Affordable, comfortable, friendly staff. I will be back.
4.0 / 5.0
Clean hotel with customer friendly individuals at front desk.
2.5 / 5.0
Very nice and clean
2.5 / 5.0
Very nice and clean
1.0 / 5.0
I paid for an upgrade but the 2 front desk clerks don't know how to read their screen. They both argued I was wrong, until they found the charge. And neither clerk apologized. They act like it's petty for me to expect to get the room I paid for, but it's not petty for me to be charged. No refund has been given for the upcharge. A complaint was emailed, no response from management.
5.0 / 5.0
Clean and quiet.
5.0 / 5.0
Just lovely😁
5.0 / 5.0
Very clean and place to stay!
4.0 / 5.0
The room was clean as was the bathroom and other than some candy wrappers on the floor of the elevator, the rest of the hotel was clean as well. I would stay here again for the price.
FAQs
How much does this hotel cost compared to others in Novi?
The average price for a rental in Novi is £83 per night. This rental is £19 less expensive than the average.
Is parking included with this hotel?
Parking is not specified as an available amenity at Sonesta Select Detroit Novi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Sonesta Select Detroit Novi. Enjoy the water!
Is Sonesta Select Detroit Novi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Sonesta Select Detroit Novi?
We found 4 amenities for this rental. This includes pool, air conditioner, internet / wifi, and laundry.
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