Four Points by Sheraton Detroit Novi
Hotel in Novi, MI
3-Star Hotel
Reasons to book
Includes essentialsPool, Air conditioner, Internet / Wifi and more
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About this hotel
This hotel, located in Novi, is just a short walk away from Fountain Walk Plaza. The hotel offers 2 on-site restaurants and free local shuttle service. Free WiFi access is available.
Amenities
Pool
Air conditioner
Internet / Wifi
Parking
Laundry
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Map of Novi, MI
Available Rooms
Wellness Suite, 1 Bedroom Suite, 1 King, City view
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Business Room, Guest room, 1 King
1 King • 279 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Standard Queen Room
2 Double • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Room, Larger Guest room, 1 King, City view
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Guest room, 2 Queen
1 King • 312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
100% verified reviews
3.5
Nähe zu Restaurants und Verkehrsanbindung
Indoor Pool und Spa
Sehr nettes Personal
Dass man gut nur vorne ins Hotel reinkommt. Hintereingänge sind hässlich und man kommt nicht in den 2. Stock
0.5
Did not stay for breakfast, I work early.
The fact that, I reserved the room, to have a nice romantic dinner at the restaurant and drinks at the bar, because I stayed there on my birthday a few years ago, and I loved it. At check in, I was told that they were both closed on Sundays. Then I specifically requested a room away from noise they had me in the first floor, it was changed for me. Then I was charged 200$ extra after checkout accused of smoking in my room, I don't smoke, my guest smokes, but went outside to do so. We had to order food. I will never stay there again, I took the loss, because I don't like conflict. I am a very educated woman, and being petty is not in me. I once adored this place, but felt discriminated against. The restaurant is amazing, and I will visit that part only in the future.
4.5
Ubicación ideal y el precio accesible, seguro, limpio, personal atento.
Relación precio-calidad
0.5
Conveniently located
The staff was RUDE, they do not offer the services that are listed on their add.
4.5
Everyone at the front desk was very nice upon arriving, and the personal TV screen was a nice touch! We had a handwritten note from housekeeping (I'm guessing), which I thought was very sweet. The hotel was very clean, smelled nice, and was appropriately quiet.
The bathroom :( Our bathroom vent did not work and it made showers very sticky. We had to shower with the door open which caused moisture to accumulate on everything else. I did inform the front desk after we realized it wasn't working. I was told that maintenance would be in to look at, but it wasn't fixed before we left.
Also, the water in the bathtub was either very hot or freezing. Turning the nozzle even a little would cause a drastic change. The faucet was loose in the shower as well.
4.5
Location was good
It could use some updating
3.0
Marvin, I think, was his name! He was very awesome, super accommodating!
Damage in the room, lightbulbs burnt out, and creepy guy at the pool.
5.0
staff was very nice kahan did an amazing job making the stay more comfortable and enjoyable
everything was great
1.0
I liked that it was a central location close to everything
I didn’t like that the pool was closed until 5pm on Saturday and then closed at 9pm. The bathroom was dirty in my rooms. The housekeeping came to tidy up my room, did not take the trash, took the dirty towels, but did not replace them. I also ordered extra bedding and was told it would be brought to my room, and it never came.
5.0
very close to lots of shopping restaurants
there isn’t a door to turn on shower first. it’s a bit awkward! you literally have to get sprayed with freezing cold water just to turn it on.
2.0
Good location. Nice staff
Stains in the bathroom. Elevator buttons hard to push. Ice machines were down.
2.5
Overpriced for the amenities
4.5
Front door staff, super friendly ..pool was Nice .
No door in the suites for the bedroom ..
5.0
とても綺麗で、雰囲気が良く居心地が良かった。
特になし
2.0
Staff, location, pool
May have my mistake however I thought I booked a different room than the 1 I stayed in. Also I was charged $173 even though my booking showed $157.
5.0
Affordable
Clean
Updated
N/A
3.5
Friendly staff. Close to where I needed to go. Rooms are nice
The hot tub never got hot.
3.5
the lobby and common areas were decorated nicely
Our room door was open when we arrived. The door is hard to close.
5.0
I hosted a prom send off for my daughter. We booked a Wellness Suite that provided plenty of space for hair, makeup, and getting dressed. The courtyard was beautiful, and although it was closed for upcoming remodeling management allowed is to use it for red carpet & balloon photography. We had food and balloons delivered with no issues. Additionally, or guests (friends and family) experienced no issue coming inside to take photos and playing a part in the send off as some hotels limit visitors in the rooms.
2.5
The restaurant food was delicious. The pool and hot tub was great! No towels though.
Was suppose to had a breakfast buffet but they were horribly short staffed. Had no air conditioning in our room. Complaining did get us anywhere.
3.5
I loved the spa area me and boyfriend spent a lot of time in the spa
3.0
Location
Old and dated
3.5
The landory machine needs 8 coins per once.
4.5
location and cleanliness
bathroom was small,felt cramped
3.5
Breakfast is good, the female waitress with glasses is nice. Location oposite to 12 Oak shopping mall. There are two resturants at the back of the hotel
I was told room service every two days, but if you don't request to clean your room they may never do.
5.0
clean, welcoming
no Netflix
4.5
Four points staff went above and beyond to accommodate my family and I. BOOKING tried having the hotel cancel my reservation for our suite bc they overbooked go figure and 4 points by Sheraton staff worked quickly saving the day and my daughter's birthday by helping get us into a double adjoining room. Breakfast buffet is work the price. Having a bar, pool and hot tub was a great feature. Rooms were spacious. Patio rooms. Will return directly through them next time bc of the phenomenal customer service.
Saturdays are very crowded at the pool. We stayed on a weekday with nobody there but on Saturday do to a birthday party we werent able to get a chair or use hot tub. If the pool is our main goal we will shoot for a weekday next time.
4.5
Great breakfast
Spacious clean rooms
Pool/hot tub
Great Staff!
0.5
Terrible worst experience of my life .I was offended at this hotel, because the receptionist booked the wrong date, I went to explain to him that my reservation is already on Booking.com, he told me that I should leave because he had no rooms, and he charged me 2 nights on my card , he said he had only booked 1 night , I asked for a refund for the last day of the booking to leave the hotel , he said he could not do that because he did not book two nights , only one night , but I was charged on my card for two nights, he rudely asked me to leave the hotel, saying that I was lying that I booked two nights, that he would call the police. He offended me by saying ... if I didn't have money to leave at that moment. I was offended by saying... that I was lying about my name and documentation presented at the hotel. It was a horrible inconvenience what they did to me. They didn't accept a refund and told me to leave because they didn't have rooms and I only booked one night. Even so, they said they didn't have that two-day reservation there and only one day. And for me to contact booking I'm waiting to solve the case, I want my money back!
Terrible worst experience of my life. I was offended at this hotel, because the receptionist booked the wrong date, I went to explain to him that my reservation is already on Booking.com, he told me that I should leave because he had no rooms, and he charged me 2 nights on my card , he said he had only booked 1 night , I asked for a refund for the last day of the booking to leave the hotel , he said he could not do that because he did not book two nights , only one night , but I was charged on my card for two nights, he rudely asked me to leave the hotel, saying that I was lying that I booked two nights, that he would call the police. He offended me by saying ... if I didn't have money to leave at that moment. I was offended by saying... that I was lying about my name and documentation presented at the hotel. It was a horrible inconvenience what they did to me. They didn't accept a refund and told me to leave because they didn't have rooms and I only booked one night. Even so, they said they didn't have that two-day reservation there and only one day. And for me to contact booking I'm waiting to solve the case, I want my money back!
5.0
I'm a travel nurse, so I stay lots of places. This definitely exceeded my expectations
Nothing
4.0
cleanliness
swimming pool
FAQs
How much does this hotel cost compared to others in Novi?
The average price for a rental in Novi is £86 per night. This rental is £22 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Four Points by Sheraton Detroit Novi. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Four Points by Sheraton Detroit Novi. Enjoy the water!
Is Four Points by Sheraton Detroit Novi pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Four Points by Sheraton Detroit Novi?
We found 9 amenities for this rental. This includes pool, air conditioner, internet / wifi, parking, and laundry.
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