Fletcher Wellness - Hotel Leiden

Family Room | In-room safe, desk, rollaway beds, free WiFi

Suite | In-room safe, desk, rollaway beds, free WiFi

Comfort Double Room | In-room safe, desk, rollaway beds, free WiFi

3.8 / 5.0

Good(726 Ratings)

Hotel in Leiden

4-Star Hotel

Reasons to book

Includes essentialsPool, Internet / Wifi, Hot tub or spa and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Leiden with a full-service spa and a sauna
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a sauna, and a spa tub are onsite.
Housekeeping is not available.
Fletcher Wellness - Hotel Leiden offers 117 accommodations with safes and coffee/tea makers. LCD televisions come with digital channels.

Bathrooms include showers. This Leiden hotel provides complimentary wireless Internet access.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

Hot tub or spa

Map of Leiden

Nearby attractions

Available Rooms

Superior Double Room

1 Double • 279 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room

1 Double • 1 Single • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Comfort Double Room

1 Double • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Luxury Double Room

1 Double • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

Fletcher Wellness - Hotel Leiden

££££

3.8 / 5.0

Good(726 Ratings)

Hotel in Leiden

4-Star Hotel

Reasons to book

Includes essentialsPool, Internet / Wifi, Hot tub or spa and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Bathrooms include showers. This Leiden hotel provides complimentary wireless Internet access.

An indoor pool and a spa tub are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Laundry

Hot tub or spa

Map of Leiden

Nearby attractions

Available Rooms

Superior Double Room

1 Double • 279 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Suite

1 King • 323 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Family Room

1 Double • 1 Single • 323 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Comfort Double Room

1 Double • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Luxury Double Room

1 Double • 269 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.8 / 5.0

Good(726 Ratings)

1.5 / 5.0

Oct 2024

Perfect location as it is right next to Leiden station but the staff at reception are very disorganised and don’t seem to know what they are doing or how to do the tasks assigned to them with people giving different information.

2.5 / 5.0

Oct 2024

I was aorehensive and considered cancelling because of a handful of poor reviews. I was delighted I ignored these. The swimming pool requires swimwear before 9.30. I did not go to the Spa as I was at work. The staff were very generous in their helpfulness. The hotel is very safe. Our view was wonderful. The room was ample.The hotel is just to the left of the railway station exit towards the city. I struggle to understand any negative reviews-our experience was excellent. I'd certainly go again.

0.5 / 5.0

Sep 2024

Hotel is not safe as you can reach the rooms without passing by the reception from the train station, the cleanliness of the bed was not so good ,also the staff was not helpful at all ,I forgot one T-shirt after I checked out in the wardrobe and it disappeared after the cleaning people access the room , also the staff was not responding through emails or phone.

3.0 / 5.0

Aug 2024

Most important to know if you want to use the pool/spa: you are REQUIRED to be nude. Except for 8AM-9:30AM, you are not allowed to wear a bathing suit, and also have to pay an additional daily 32 Euro fee. The fee is in the fine print on Expedia, but the "nude" part was not. Fine if you know in advance, but an unfortunate surprise if you're with kiddos whose culture is not accustomed. Other than that, on the ground floor signage was almost invisible and it looked barren and abandoned at 7pm. The door to street was broken and propped open with plywood. It took us wandering into the elevator to comprehend that reception was on the 12th floor. The room was comfortable but had stains on the carpet and window sill. Views over the city were nice, and it's quiet. Very business-y. No charm, but it's not made for that. It's a minute from the train station, but you have to walk all the way around the station to get to the main part of the city. Overall, not bad but don't let the nice pic of the spa lure you unaware.

3.0 / 5.0

Jul 2024

Didn’t like reception on 12th Floor, I asked for the invoice when I paid because I was checking out very early in the morning but I was told they would print out the invoice when I checked out, when I came to reception at 06:40am the door was locked and I had to bang on the Windows

2.5 / 5.0

Jul 2024

Comfortable and great stay!

1.5 / 5.0

Jun 2024

That they have a pool is very misleading when you can only use it from 8-9:30 in the morning! Very hard to understand how tò get to reception and what door to walk in to find the right entrance.

5.0 / 5.0

Jun 2024

Very conveniently located just outside of Leiden Central station. Rooms are clean, large and good value for the price paid. Only downside is that the hotel is located in a commercial building shared with other offices, which means anyone can access the floors for the hotel rooms.

1.0 / 5.0

Jun 2024

Very bad. Dirty bathroom and no water in the shower.

2.0 / 5.0

May 2024

The price was more than the value. Room was comfortable but a bit quirky. We did not like the layout of one of our rooms. We had three rooms as it was a family vacation. Reception was on 12th floor. Staff was accommodating and friendly. The kitchen had sink and refrigerator but no microwave. Extra fee for additional in room coffee pods. Wellness center is an all nude affair. The family was surprised by this but we got a good laugh. It’s not part of our custom. Again, the staff was exceptionally helpful as we were a small group that included an infant.

1.5 / 5.0

May 2024

Stayed to take part in the Leiden Marathon. Location is great, adjacent to the station. Check-in was very quick, and they let us keep our luggage in the hotel before formal check-in. Originally had a large corner room with plenty of space. Unfortunately, the ceiling started leaking which we informed reception about. They were very polite and apologetic and offered to upgrade our room, however this was actually just a room transfer to a smaller room. No toiletries were provided aside from basic soap and towels for cleaning in either room (no shampoo & conditioner). The pool facilities are only available from 8-930, after which you must pay an entry fee, which was not clear. Spa facilities were very comprehensive and clean. Would recommend this but be aware of additional payments. Lovely stay just wish we had known about spa/room amenities beforehand.

0.5 / 5.0

May 2024

We didn't feel hospitality with them. Passersby could come directly to the door of the hotel room, which I felt was unsafe.

5.0 / 5.0

May 2024

Top Wellness

4.0 / 5.0

Apr 2024

Terrible internet but great lication

1.0 / 5.0

Apr 2024

Nothing went well at my visit to the Fletcher Hotel except the pool (only 8-9:30 free access for guest) The room wasn’t clean properly, still rubbish from the previous guest in the bin. The soap dispenser in the shower was removed, I have to ask for some soap to shower. The fridge disconnects when you leave the room since you need to take the card with you, I thought fridges were supposed to be in ALL the time otherwise food will go bad, I asked for an extra card to leave it on, guess what the cleaner person removed so when I came back the fridge was off, a potential food poisoning opportunity. The phone in the room didn’t work so every time I have to walk to reception to complaint and ask for things. Some of the girls at reception were not useful at all. I emailed the Fletcher hotel and chain, still waiting for a response. I think I should be entitled a refund

5.0 / 5.0

Feb 2024

amazing facility with a great view over the Leiden skyline with its distinctive churches from the swimming pool at the 11th floor.

5.0 / 5.0

Feb 2024

Great accomodation

5.0 / 5.0

Jan 2024

Increíble Price ; cheap and comfortable i Will repeat

5.0 / 5.0

Nov 2023

Great location

4.0 / 5.0

Nov 2023

enjoyed my stay. Only negative is that wish the pool was open longer hours for guests

4.0 / 5.0

Oct 2023

Room was not cleaned one day. Promised a discount but never contacted by management. Key cards had to be constantly rekeyed for the keys we had for the room. Spa area was wet nice

1.5 / 5.0

Oct 2023

Our stay was adequate. The set up is a bit bizarre. The hotel is on a few floors of a business building and not terribly secure imo. There’s no lobby per se, only a reception area on the 12th floor. The room was large and the bed was comfortable, though not terribly clean (e.g., coffee stains down the wall, dingy towels that were small and didn’t smell fresh). The toilet was right next to the bed and there was only one door for the toilet and shower, meaning only one could have a door closed at a time (read: limited privacy). The room was freezing and the thermostat was meaningless—I was given a space heater to warm it (was 60 degrees in the room at one point). The breakfast was excellent as was the location—just steps from Leiden train station.

2.0 / 5.0

Oct 2023

The spa is not included, the pool is only open to guests from 8am to 930am, and the SPA is nude, its not 100% clear when you are looking. Bathing suites are not allowed.

2.0 / 5.0

Oct 2023

The room is great, comfortable large bed, wonderful shower, great view and good location. Service at front desk is weak, sometimes the wait times are very, very long to check in or even to ask a question. Disorganized because they also service the spa. Most staff are unfriendly and uninformed, unless you are lucky enough to get Flora.

1.0 / 5.0

Sep 2023

I encountered a very careless and unprofessional front desk lady. I extended my stay for an extra night and specifically requested her to update my room key to prevent it from becoming inactive. After checking, she assured me that the matter had been taken care of and there was no need to update the room key. However, when I returned to my room in the afternoon, I couldn't access it as expected. I had to walk a long way back to the front desk to have the issue resolved. Otherwise, the hotel location is good.

0.5 / 5.0

Sep 2023

During check-out, I was charged a room rate that was significantly higher than the online booking price. It was only afterward that I realized the mistake and had to return to the hotel to have it corrected. It was a truly disappointing and careless experience. Otherwise, my room was okay.

1.0 / 5.0

Sep 2023

I was assigned to a remote area on the 11th floor, which required a long walk. However, the situation became alarming when, after midnight, around 11:00 PM, I got stuck in the hotel's elevator. When I reached the 11th floor, the elevator doors wouldn't open, and the elevator itself was immobile. I was stuck for nearly ten minutes before the elevator automatically descended to its original floor. It was a terrifying experience.

5.0 / 5.0

Sep 2023

It was nice price including breakfast!

4.0 / 5.0

Sep 2023

The hotel was very nice and the location too. Not very helpful for the early checking . The spa should be included in the amenities for guests .

1.0 / 5.0

Sep 2023

Difficult to find ...had to ask locals for directions. Dont use if your not okay with nudity...you can only use pool at set time. All other sevices chargeable and you cant wear bathing costumes. TV remote broke....phone didnt Dont work...reception located on the 12th floor not good for my hubby with limited mobilty.

2.0 / 5.0

Aug 2023

The hotel was very nice and close to amenities The pool was amazing, but could only be used til 9:30 in the morning as it was open as a spa at 10, and bathing suits not worn…. I am not comfortable going like that, or I would have been happy to spend the day there

1.5 / 5.0

Aug 2023

House keeping staff left much to be desired, but receptionists were all great, professional and responded promptly to my complaints. House keeping staff put soiled (blood-stained) or worn out sheets on my bed. Although the sheets were pressed, it was unacceptable that they did not notice the stains on them. They also failed to clean the room , collect the trash or replace the coffee pods/coffee cups on several occasions — One house keeper in particular was rude and raised his voice when I faked for unstained pillows & duvet (the ones already in the room were badly solved). House keeping staff need done training in customer service and the basic duties of their job. Otherwise, very nice property with a terrific view of the city,

3.0 / 5.0

Aug 2023

Rooms lack general tidiness. Our room had a completely broken window which the staff was unable to fix. We could have changed rooms after two nights which we declined but no other compensation, not even a free drink was offered.

0.5 / 5.0

Aug 2023

Great location just a bad hotel. Customer service was trained by Atilla the Hun. Just plain bad

3.0 / 5.0

Aug 2023

Nice hotel but pretty average experience. Couldn’t get the little things right. The reception is a all over the place with everyone trying to get into the pool area. Our door card got deactivated randomly a few times. Our bags were supposed to be brought to our rooms and wasn’t. There was no soap in our room. Great location though and comfortable bed

0.5 / 5.0

Jul 2023

Think long before you book here. Other than the spa there is little to recommend it

0.5 / 5.0

Jul 2023

The hotel is spread across two buildings requiring us to go down by elevator walk across the building then go back up. The suite room we booked had no more furniture than a std just more floor space. I used the laundry twice twice I was given the wrong laundry and one time a shirt was lost. It was eventually returned after much protestation. The pool is.o ly accessible by hotel guests 8.30 to 9.30 am. Otherwise you need to pay a spa fee. Breakfast was vet basic and often seemed out of certain selections. The wellness center was nice but fairly crowded when we used it

5.0 / 5.0

Jul 2023

Clean and nice

2.5 / 5.0

May 2023

I enjoyed a couple of nights at this hotel in Leiden. I caught up with some friends in Leiden and took trips to an Art Galley in Den Haag and to see an Opera in Amsterdam. The hotel is handily located near the train station to facilitate those trips

4.0 / 5.0

May 2023

The overall upkeep is good. For us Indians preferring vegetarian food, we are left with very little options.

FAQs

How much does this hotel cost compared to others in Leiden?

The average price for a rental in Leiden is £80 per night. This rental is £4 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Fletcher Wellness - Hotel Leiden. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Fletcher Wellness - Hotel Leiden. Enjoy the water!

Is Fletcher Wellness - Hotel Leiden pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Fletcher Wellness - Hotel Leiden?

We found 4 amenities for this rental. This includes pool, internet / wifi, laundry, and hot tub or spa.

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Fletcher Wellness - Hotel Leiden

Hotel in Leiden

Reasons to book

About this hotel

Amenities

Map of Leiden

Nearby attractions

Available Rooms

Superior Double Room

Suite

Family Room

Comfort Double Room

Luxury Double Room

Fletcher Wellness - Hotel Leiden

Hotel in Leiden

Reasons to book

About this hotel

Amenities

Map of Leiden

Nearby attractions

Available Rooms

Superior Double Room

Suite

Family Room

Comfort Double Room

Luxury Double Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Leiden?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Fletcher Wellness - Hotel Leiden pet friendly?

What amenities are available at Fletcher Wellness - Hotel Leiden?

Explore similar vacation rentals in Leiden

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