Bergtour Marukita

Japanese Traditional Room | In-room safe, free WiFi, bed sheets

Japanese Traditional Room | Bathroom | Combined shower/tub, free toiletries, hair dryer, slippers

4.8

Outstanding(78 Reviews)

Ryokan in Hakuba

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this ryokan rental

Enquanto cá estiver, pode desfrutar de todos os confortos da casa e muito mais, incluindo um frigorífico e Wi-fi grátis, bem como um televisor e uma sanita com bidé eletrónico. Outras comodidades incluem serviço de lavandaria, um secador de cabelo, toalhas e chinelos.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Map of Hakuba

Nearby attractions

Available Rooms

Japanese Traditional Room

Beds not specified

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

££££

Bergtour Marukita

££££

4.8

Outstanding(78 Reviews)

Ryokan in Hakuba

Reasons to book

Guests love it hereGuests give this property a top rating

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this ryokan rental

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Hot tub or spa

Map of Hakuba

Nearby attractions

Available Rooms

Japanese Traditional Room

Beds not specified

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Reviews

4.8

Outstanding(78 Reviews)

4.8

Jul 2024

Best staff! Helpful and kind. The Onsen was awesome!

4.8

Apr 2024

The food was authentic and delicious! The location was really close to all free shuttle stops and the hotel took you to Happo One. The staff were so friendly and welcoming, really helpful. You felt like you were in Japan compared to some of the other western hotels we stayed in!

4.8

Feb 2024

Amazing location, shuttle to Goryu is just 3mins on foot. They offer shuttle to Happo gondola but honestly it is walkable from the hotel, Nakiyama is way more walkable too! Practically next to the bus terminal and extremely close to the only Lawsons in town. Great great great value for what you pay for the rooms - futon is comfy, room is extremely roomy, the reception speaks a reasonable amount of English and the team is so passionate and helpful. Extremely clean onsen which is helpful after a day of work out. They offer awesome breakfast that is different everyday too. Everything you need and more value.

4.8

Jan 2024

This hotel is Japanese style hotel with straw mats . I love this style of bedding configuration because once you roll your bed up , there is so much more space in the room . There is also hot spring available in the hotel which is hard to hard in the area After a long day of ski nothing beats a long soak in the hot spring . Breakfast is amazing , everyday you get served something different . Hotel close to everything , restaurants all around . Shuttle takes you to the gondola to and from or you can walk . Happo bus stop is literally 3 mins walk to take shuttle to the other mountains. Highly recommend this hotel. I will certainly be back next year.

4.8

Dec 2023

Lovely staff

4.8

Mar 2023

Very nice traditional hotel. Super friendly and helpfull staff.

4.8

Feb 2023

Very nice host. Excellent stay!

4.8

Feb 2023

All Great!

4.8

Feb 2023

The hotel is only about few minutes walk from the Bus Terminal. They provided free transfer to/from Happo-One. Breakfast and dinner were pretty good. We enjoyed the open onsen very much. The staff was friendly and really helpful. We needed to buy a new goggles and they found 2 shops for us. The largest one was 30 minutes walk from the hotel and they offered to drive us there. Definitely would come back next time!

4.8

Feb 2023

So friendly and welcoming

4.8

Jan 2023

nice and friendly staff

4.8

Dec 2022

Exceptional service!! Feel like home. Love all the staff. Convenient location to Happo. Definitely will recommend others.

4.8

Mar 2020

Bergtour Marukita is a basic simple no-frills hotel but the location and service made up for it. The front desk lady Kaori-san is so friendly and caring, mothering you. They ask you what time you want breakfast and dinner (if you choose to dine in, it is yakitori) and have everything ready when you come down. They are one of the hotels that have onsens (indoor and outdoor) which is absolutely wonderful after a day of skiing. You can store all your ski equipment downstairs and they have slippers for every section so as to keep the floors clean. Great value for money, we would come back again but would ask for a western instead of Japanese room as sleeping on tatamis was not ideal.

4.8

Mar 2020

4.8

Mar 2020

The best place I stayed in Hakuba. The staff are incredibly friendly and go out of their way to make sure you feel at home.

4.8

Mar 2020

The best place I stayed in Hakuba. The staff are incredibly friendly and go out of their way to make sure you feel at home.

4.8

Feb 2020

Fabulous ryokan: wonderful dinner in the hotel, lovely Onsen and most hospitable staff

4.8

Feb 2020

Fabulous ryokan: wonderful dinner in the hotel, lovely Onsen and most hospitable staff

4.8

Feb 2020

This was a great hotel to stay in. Thanks for the booking it was great really great

4.8

Feb 2020

We had an awesome time! The staff was so friendly!

4.8

Feb 2019

First of all, Kaori, the owner happens to be one of the most Nicest and Sincerest person I have ever met that is running a hotel. The service happens to be one of the best I have ever had, especially since they are so personable with you. We took the morning breakfast option and every morning the food was outstanding. I have never been to a place where I felt at home. One of us was sick and needed a ride to the local market and again, they assisted. I have traveled many places in the world but I have to say this place is my top 2 place to stay. Japanese style rooms that has Futon beds. What was amazing was that they have their own onsen in the hotel. Ample of towels and robest always ready in the lobby, A locker room to put your snowboard/ski stuff with heaters. You can also arrange in house Massage but their are many places near by as well. About 15 minute walk to the Happa-one Gondola but a shuttle near by can take you their in 10. The Happo Bus terminal that can take to you to Nagano Station (Main Bus/Train Hub) is within 10 minute walk, as well. I would grade this place a 15 out of 1 to 10. I would highly recommend, especially for the price you get.. Kaori, Murayama, and the whole staff of Marukita, Thank you much for the amazing experience!

4.8

Feb 2019

The staff were very friendly and nice. They gave us great restaurant recommendations when we asked and helped with reserving a table. The breakfasts were awesome with many small courses that varied from day to day. Walk to the gondolla will keep you fit as it is a good 10 mins. There is a shuttle bus but we didn't use it as we are impatient by nature.

4.8

Dec 2018

The good:- The staff really makes you feel at home. Excellent service and attention. They try to do everything they can to make your stay comfortable. - The onsen is amazing! The hotel has a public bath, an inside onsen, an outside onsen and a sauna, all of which were amazing.- The breakfast's price is reasonable and the breakfast itself is very good and satisfying.Things to improve:- The building itself is kinda old and could use some maintenance- The staff didn't know much about ski shuttles, but they did their best to find information for us

4.8

Dec 2018

The good: - The staff really makes you feel at home. Excellent service and attention. They try to do everything they can to make your stay comfortable. - The onsen is amazing! The hotel has a public bath, an inside onsen, an outside onsen and a sauna, all of which were amazing. - The breakfast's price is reasonable and the breakfast itself is very good and satisfying. Things to improve: - The building itself is kinda old and could use some maintenance - The staff didn't know much about ski shuttles, but they did their best to find information for us

4.8

Mar 2018

The front lady staff was so welcoming as if the hotel were her home. She made us feel so welcomed and tried to offer help whenever we saw her despite some communication barriers. Treated us as if we were her kids and made every minute worth it.

4.8

Mar 2018

4.8

Mar 2018

There is better value places in hakuba. Great onsen.

4.8

Mar 2018

There is better value places in hakuba.Great onsen.

4.8

Mar 2018

Friendly and very flexible staff and comfortable stay, thank you

4.8

Mar 2018

Friendly and very flexible staff and comfortable stay, thank you

4.8

Feb 2018

We really enjoyed our stay thanks to the friendly and helpful staff at Bergtour! The onsen facilities was great too!

4.8

Feb 2018

We really enjoyed our stay thanks to the friendly and helpful staff at Bergtour! The onsen facilities was great too!

4.8

Feb 2018

The hotel was very nice, outdoor onsen, clean, and convenient location. The best part however was the owner and her team. They reqlly care about their guests and in the end they felt like friends.

4.8

Feb 2018

The host was very nice n helpful. My brother couldn’t come in the first day. They kindly return one person price on he first day. Also, everything was good and clean. We do enjoy staying in there.

4.8

Feb 2018

Loved our stay. The owner and staff were so warm, friendly and fantastic and we felt at home. Great location. We will be back.

4.8

Feb 2018

Loved our stay. The owner and staff were so warm, friendly and fantastic and we felt at home. Great location. We will be back.

4.8

Feb 2018

The location is great. It is a 5 minute walk from the Happo Bus Terminal, so you can take the many shuttle buses at the terminal to get to different Hakuba resorts. Happo One is a 20 minute walk or a 5 minute bus ride away. The Tatami room is a bit small but pretty clean and well-maintained. The staff is very friendly and helpful. They speak limited English, but can make themselves understood with the help of visual aids (time tables, maps, translated brochures etc). The hotel has its own little Onsen, which even has an outdoor pool. It is pretty small, but feels very cosy and was almost always empty when we were there. I like the convenience of it. Breakfast is tasty, but portions are a bit small. Because they have a small restaurant, you need to reserve your breakfast time slot in advance. Not sure if it is customary, but they charge 500 Yen for housekeeping everyday. You can opt out though.

4.8

Jan 2018

Fantastic. Very friendly and helpful staff. Will definitely stay again when in the area.

4.8

Jan 2018

Fantastic. Very friendly and helpful staff. Will definitely stay again when in the area.

4.8

Mar 2017

I traveled with a group of four that stayed here in March 2017. This was my 6th trip to Hakuba and the 5th hotel I stayed in and I can honestly say I will always stay at the Bergtour whenever I'm in Hakuba again. Whilst not the newest hotel it offers everything you want in terms of onsen, boot room facilities, dry room and access to bus centre and local bars and restaurants. It had good access to busses to the ski fields of Happo One, Goryu and Hakuba 47 and a 200m walk took you to the major bus centre with access with all the other resorts. My main praise is for the staff themselves, although their English wasn't amazing they made every possible assitance they could. A member of our group broke a couple of ribs on his second day skiing (during a 9 day stay). The staff were nothing but amazing in terms of contacting the hospital for us, helping us get to and from the hospital (which was 40km away) and then when he was discharged from hospital they also drove him to the local clinic for a check up and sat there waiting for him whilst he saw the doctor. On our departure without request they also presented him with a refund for the two nights that he was in hospital. Every time a guest left you could see one or two staff go out the front and wave them goodbye and chase them 10m down the street whilst saying goodbye. There may be hotels with a higher Star Rating in Hakuba but the Bergtour Marukita is a great option.

FAQs

How much does this ryokan cost compared to others in Hakuba?

The average price for a rental in Hakuba is £204 per night. This rental is £92 less expensive than the average.

Is parking included with this ryokan?

Yes, parking is listed as an amenity at Bergtour Marukita. For more information, we encourage you to contact the property about where to park.

Is there a pool at this ryokan?

We didn’t find pool listed as an amenity for this ryokan. It may be worth double checking if a pool is important for your stay.

Is Bergtour Marukita pet friendly?

Unfortunately, this ryokan is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Bergtour Marukita?

We found 7 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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3.9

Good(187 Reviews)

La Vista Hotel Tsugaike - Stay on the Slopes

Hotel

in Otari

2star

3 futons

Ski in / Ski out · Internet / Wifi · Parking

The best choice in Hakuba for Hotel, for £91 per night for your (business stay, family stay, couples stay, getaway vacation, etc.)

££££

Bergtour Marukita

Ryokan in Hakuba

Reasons to book

About this ryokan rental

Amenities

Map of Hakuba

Nearby attractions

Available Rooms

Japanese Traditional Room

Bergtour Marukita

Ryokan in Hakuba

Reasons to book

About this ryokan rental

Amenities

Map of Hakuba

Nearby attractions

Available Rooms

Japanese Traditional Room

Reviews

FAQs

How much does this ryokan cost compared to others in Hakuba?

Is parking included with this ryokan?

Is there a pool at this ryokan?

Is Bergtour Marukita pet friendly?

What amenities are available at Bergtour Marukita?

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