VISIONAPARTMENTS Lucerne Neustadtstrasse

Laptop workspace, iron/ironing board, free WiFi, bed sheets

Superior Room | Laptop workspace, iron/ironing board, free WiFi, bed sheets

3.5 / 5.0

Average(676 Ratings)

Hotel in Lucerne

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsInternet / Wifi, TV, Laundry and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel in Lucerne
Along with laundry facilities, this smoke-free hotel has express check-in and express check-out. WiFi in public areas is free. Other amenities include multilingual staff.
Weekly housekeeping is available.
VISIONAPARTMENTS Lucerne Neustadtstrasse offers 60 accommodations with coffee/tea makers and hair dryers. 30-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

Amenities

Internet / Wifi

Laundry

Map of Lucerne

Nearby attractions

Zoo Zürich

43.1 mi

Swiss Museum of Transport

2.3 mi

Ballenberg, Swiss Open-Air Museum

36.8 mi

Nature and Animal Park Goldau

18.7 mi

Available Rooms

Deluxe Room

1 Single • 226 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Studio Apartment Junior

1 Double • 194 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Studio Apartment Mini

1 Double • 129 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room

1 Single • 172 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Single Room

1 Single • 108 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

££££

VISIONAPARTMENTS Lucerne Neustadtstrasse

££££

3.5 / 5.0

Average(676 Ratings)

Hotel in Lucerne

3-Star Hotel

Reasons to book

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsInternet / Wifi, TV, Laundry and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Bathrooms include showers and complimentary toiletries. This Lucerne hotel provides complimentary wireless Internet access. Housekeeping is provided weekly.

Amenities

Internet / Wifi

Laundry

Map of Lucerne

Nearby attractions

Zoo Zürich

43.1 mi

Swiss Museum of Transport

2.3 mi

Ballenberg, Swiss Open-Air Museum

36.8 mi

Nature and Animal Park Goldau

18.7 mi

Available Rooms

Deluxe Room

1 Single • 226 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Studio Apartment Junior

1 Double • 194 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Studio Apartment Mini

1 Double • 129 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Superior Room

1 Single • 172 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Single Room

1 Single • 108 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

3.5 / 5.0

Average(676 Ratings)

0.5 / 5.0

Sep 2024

A bunker managed from Poland. the phone number you gave is Polish. Weird when renting a place in Switzerland. 3 trainlines running under the room window. NOT mentioned before. Bathroom is so small that I had to use public toilets. Paid the top price for 12 sqm closet. Fit for dwarfs, but not for human beings. My feeling is that this organization is squeezing as much money out of every sqm.

1.5 / 5.0

Sep 2024

Very small but central, close to station so loud from the trains. AC did not work so we needed windows open.

1.0 / 5.0

Sep 2024

Noise from the train is just horrible. There is nothing to clean the dishes.

3.0 / 5.0

Aug 2024

The AC was not working. We found a fan that we used but we had to open the window. Since we are just next to the train station, the noice was constent.

1.0 / 5.0

Aug 2024

First and foremost, the room we were placed in had a door that didn’t lock. When we tried to leave, we tried everything to get the door to close behind us, but the door could actually be pushed open without even turning the knob. With no way to leave, we had to call and inform the staff, who told us to just wait in the room for someone to come fix it. Of course, we don’t want to waste our day sitting in their broken apartment waiting on a repair worker, so we asked to have our room changed instead, and they said they’d email us, which took almost 45 minutes while we sat in the room without any AC. We tried to crack a window, which then wouldn’t close afterwards despite our best efforts. Other notes on the general shoddiness include: All the electric sockets are on the wall crooked and in completely random position, the walls are scuffed, the bed sheets were stained and so were the towels. The shower curtain fell down in the room we were moved to. There wasn’t any kind of soap in the shower at all, so don’t expect amenities. There’s a coffee maker but no coffee or tea. And we couldn’t get a refund despite the horrible conditions! It’s also in a grungier part of Lucerne, surrounded by construction and worn down buildings, when most of Lucerne is genuinely gorgeous. I would rank it as marginally better than sleeping outside, but I wouldn’t recommend it!

2.0 / 5.0

Jul 2024

The air conditioning was not cooling the room, which is really small, making hard to stay or sleep there. Customer assistance gave incomplete information.

3.0 / 5.0

Jul 2024

Tried to contact customer service and no response ac died.

1.0 / 5.0

Jul 2024

Our stay at VisionApartments was horrible. Our room was right above a busy train line and due to it being so hot outside, we needed to keep the window open for airflow. It was impossible to sleep between the loud noise and heat. Check in was not clear and we had to have Expedia contact them to get an email address to get the access code. There was water provided in our fridge, however the water wasn’t sealed so had been used and refilled. Expedia tried to contact the property to cancel our second night due to how awful the conditions were to sleep and they refused. Do not stay here.

4.0 / 5.0

Jun 2024

Very easy check-in. Location was perfect. Able to park a block away. Very noisy with construction beside property early in the morning. Lots of train noisy but that wasnt too bad and calming sound. We did not see a spa which was adverised.

2.0 / 5.0

Jun 2024

Check in process was a major hassle. They did not make clear that the passport information needed to be sent way ahead of time in order to get the access code appropriately. Room is extremely small, even though I was quite used to the small rooms in Japan, this was a whole other level. Very hot in the summer. Would not stay again, not enjoyable. Not even close to the 7.0 rating that it has on Expedia. Stay away if you want a great time at Luzerne

2.0 / 5.0

Jun 2024

The room is nice, but no AC just fan. Sometimes its quite hot there

4.0 / 5.0

May 2024

Very clean

2.0 / 5.0

May 2024

The place is not bad. But when you traveled from another country and have been awake for 24 hours and check in to find a bed with a wet feces/vomit stain and have nobody there on the premises to get you a new room or new pillows, sheets, and a blanket. Not good. I literally slept in my clothes, using a bath towel as a pillow after I took the filthy linen off the bed and flipped the mattress. They provided me with new linen the next morning and the place was small and nice. That was just an absolutely horrible first impression to make on a tired traveler just looking to have a comfortable sleep. They gave me a small care package the next day which was nice but I would have much preferred an unsoiled bed when I checked in.

2.5 / 5.0

Oct 2023

first staying in an online check in concept but it went smoothly and management was quick to respond and very accomodating, great Ethiopian restaurant down below.

2.0 / 5.0

Sep 2023

Do not stay here in the hotter months- room was basically a sauna. When I reached out about the giant air unit in the room not working they responded by saying they gave us a fan. If you try and open the windows to let some air you will let bugs in that area attached to the streetlight right outside the window. Check in process also took over a half hour just to get a code for the room and you will get rudely kicked out of your room at exactly 10am the day of check out- I do not recommend this property to anyone

5.0 / 5.0

Oct 2020

went in 2018 and absolutely loved the hotel. Unfortunately we couldn't stay the whole time but we loved the location and how well it was maintained.

0.3 / 5.0

Jul 2020

its a small space .. oddly shaped .. okay for sleeping onlynon of kictchen based plug and devices worked. TV also didnt work, the aircon didnt work the first day. But its very clean and new building. walking distance from the station.all of their number online are mostly wrong... even hotel dot com doesnt have the right one... do contact them before you arrive to get access code.

0.5 / 5.0

Jul 2020

its a small space .. oddly shaped .. okay for sleeping only non of kictchen based plug and devices worked. TV also didnt work, the aircon didnt work the first day. But its very clean and new building. walking distance from the station. all of their number online are mostly wrong... even hotel dot com doesnt have the right one... do contact them before you arrive to get access code.

1.0 / 5.0

Jun 2020

Very nice and clean room. The room was in perfect conditions and all the appliances were new. The service offered was a little poor but at the end all went well.

2.0 / 5.0

Jun 2020

Very nice and clean room. The room was in perfect conditions and all the appliances were new. The service offered was a little poor but at the end all went well.

2.5 / 5.0

Oct 2018

great little hotel. close to the main train station, about a 10 minute walk..and to the covered bridge and main area. you also got a pass to use the buses for free, which was great. wifi and a/c. room was perfect for our stay.

1.3 / 5.0

Oct 2018

4.0 / 5.0

Oct 2018

The hotel is really new, walking distance from main station. It would be great if they provide kettle inside the room but not share.

2.0 / 5.0

Oct 2018

The hotel is really new, walking distance from main station. It would be great if they provide kettle inside the room but not share.

2.5 / 5.0

Oct 2018

very friendly staff, clean new Hotel close to train station and old town, excellent location.

1.3 / 5.0

Oct 2018

very friendly staff, clean new Hotel close to train station and old town, excellent location.

2.0 / 5.0

Oct 2018

Within walking distance to old town. Clean, bright and modern. Close to the train station.

3.0 / 5.0

Oct 2018

Very small family room. Had a kettle but no cups or tea or coffee. No fridge.

2.5 / 5.0

Oct 2018

Love it 😍

1.3 / 5.0

Oct 2018

Love it

0.3 / 5.0

Oct 2018

This property was one of the worst experience in whole of Switzerland. DONT go by the photos put out by them on any website. The rooms are very VERY TINY. THEY DONT HAVE WIFI. There is literally NO space in the room to keep any luggage or to move around. Its a jam packed room with just a bed.YOU CANT MAKE ANY CALLS OVER WIFI. Although this property lists WIFI in amenities while making reservation but in actual its a pathetic low bandwidth internet good for nothing. On complaining about this, the reception tries to over smart you by showing you a google pop up page. There is NO MICROWAVE in this whole property. The reception staff is very rude and hopeless with a disrespectful attitude. There is NO VIEW from this hotel. Dont spoil your vacation dealing with all this non sense. There are many more decent accommodations in Luzern much nearer to the city center.

1.0 / 5.0

Oct 2018

Hotel locate close to train pathway. Too noisy. Bathing room is facing to the bed.

0.5 / 5.0

Oct 2018

This property was one of the worst experience in whole of Switzerland. DON'T go by the photos put out by them on any website. The rooms are very VERY TINY. THEY DONT HAVE WIFI. There is literally NO space in the room to keep any luggage or to move around. Its a jam packed room with just a bed.YOU CANT MAKE ANY CALLS OVER WIFI. Although this property lists WIFI in amenities while making reservation but in actual its a pathetic low bandwidth internet good for nothing. On complaining about this, the reception tries to over smart you by showing you a google pop up page. There is NO MICROWAVE in this whole property. The reception staff is very rude and hopeless with a disrespectful attitude. There is NO VIEW from this hotel. Dont spoil your vacation dealing with all this non sense. There are many more decent accommodations in Luzern much nearer to the city center.

2.0 / 5.0

Oct 2018

The hotel is located very close to city center; it is an easy 15 minute walk. The hotel itself is very nice, with great amenities. The rooms are a bit small, but cozy. It’s located near the railroad tracks, which can be a bit noisy, so we appreciated the ear plugs they provided.

1.0 / 5.0

Oct 2018

More modern hotel, affordable, and not far from tourist area. About a 5 min. walk to the train station and 5 min. more to the tourist area. You can stay down there, but pay 3x as much. The room was not overly big, but was clean, modern, friendly staff. Building and room well kept up.

5.0 / 5.0

Oct 2018

Hotel Fox is conveniently located, just a 6-7 minute walk from the Lucerne train station. Hotel staff was super nice and friendly. The hotel is also a short walk from old town and the main tourist area. The hotel is charming, modern and clean. The area is very safe, with fun bars and restaurants on the same street. The bathroom was newly renovated. The only issue was the room and bathroom size were a little small. However, I’m Europe things tend to be a bit smaller so take this with a grain of salt. We were overlooking the train tracks, and heard nothing. The room was very quiet. There is also free WI-FI. Could not find any stations in English despite the 200 television channels they claim to have. We stayed here late September 2018. All in all, we were quite happy with the accommodations.

2.0 / 5.0

Sep 2018

It's not a room, it's a cubicle box. No refrigerator

1.0 / 5.0

Sep 2018

Its not a room, its a cubicle box. No refrigerator

4.0 / 5.0

Sep 2018

Very convenient and very close to main railway station..

2.5 / 5.0

Sep 2018

The location is ok, not far from the station. The staff is very awesome and hotel is clean and nice.

FAQs

How much does this hotel cost compared to others in Lucerne?

The average price for a rental in Lucerne is £116 per night. This rental is £6 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at VISIONAPARTMENTS Lucerne Neustadtstrasse. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is VISIONAPARTMENTS Lucerne Neustadtstrasse pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at VISIONAPARTMENTS Lucerne Neustadtstrasse?

We found 3 amenities for this rental. This includes internet / wifi, laundry, and tv.

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VISIONAPARTMENTS Lucerne Neustadtstrasse

Hotel in Lucerne

Reasons to book

About this hotel

Amenities

Map of Lucerne

Nearby attractions

Available Rooms

Deluxe Room

Studio Apartment Junior

Studio Apartment Mini

Superior Room

Single Room

VISIONAPARTMENTS Lucerne Neustadtstrasse

Hotel in Lucerne

Reasons to book

About this hotel

Amenities

Map of Lucerne

Nearby attractions

Available Rooms

Deluxe Room

Studio Apartment Junior

Studio Apartment Mini

Superior Room

Single Room

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Lucerne?

Is parking included with this hotel?

Is there a pool at this hotel?

Is VISIONAPARTMENTS Lucerne Neustadtstrasse pet friendly?

What amenities are available at VISIONAPARTMENTS Lucerne Neustadtstrasse?

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