Best Western Plus Hanes Mall Hotel
Hotel in Winston-Salem, NC
Reasons to book
Great price for your budgetOne of the lowest cost properties in the area
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Hotel in Winston-Salem with free breakfast and a fitness center
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Best Western Plus Hanes Mall Hotel offers 130 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
This smoke-free hotel features an outdoor pool, a fitness center, and a 24-hour business center. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and laundry facilities are onsite.
Best Western Plus Hanes Mall Hotel offers 130 air-conditioned accommodations with coffee/tea makers and hair dryers. Accommodations offer separate sitting areas. Beds feature premium bedding. LED televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Gym or Fitness Center
Map of Winston-Salem, NC
Available Rooms
Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Non Smoking
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Non Smoking, Jetted Tub
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Ratings and reviews
2.5 / 5.0
The BW is located in a convenient location the within walking distance to the hospital that I have a travel contract at.
2.5 / 5.0
Very comfortable; our room was clean; breakfast was hot and fresh
2.5 / 5.0
Visiting my college age daughter, so we stayed close to her. The hotel was across the street from the hospital but we did not hear any ambulance sirens or things like that. The parking lot was small with over flow parking on gravel. A tractor trailer took up most of the spaces.
Close to the mall and a variety of places to eat. Our room was very clean and quiet. My mother slept greatbut I thought the beds were too firm. Staff was very nice and the breakfast was also good. Would recommend.
0.5 / 5.0
The hotel is in need of an overhaul. Several places in the ceiling were leaking and water puddling up on the carpet. Carpet on the rooms were ripped. We requested a room change after the first night because the facet in the shower would not shutoff. No hot water. Had to kill several bugs on the floor. This was a terrible experience. Would not recommend this hotel to anyone.
2.5 / 5.0
Very scenic!
1.0 / 5.0
Loosley carpeted hallways are a MAJOR TRIPPING HAZARD!!! Thay should be replaced IMMEDIATELY!
1.0 / 5.0
The room had a dirty tub and a leaky faucet. I brought this to the attention of the person at the desk and she said that she would notify the manager and he would contact me. They would not switch the room and never came up to clean. They have not honored a refund.
1.0 / 5.0
Terrible musty moldy smell in many rooms due to a long standing leak that has not been maintained or properly repaired. The room furniture looks like it was pulled out of the trash. The parking lot looks like an abandoned lot and is in disarray. Overall a very poorly maintained property. Best western should pull its brand terrible representation. This hotel is a never again.
1.5 / 5.0
Rooms were pretty gross. Bad smell. Water was continuously running in the bath tubs. Front desk told me ‘yeah, we can’t do anything about it. The whole hotel has a problem with plumbing right now.
1.5 / 5.0
It was a comfortable, safe-feeling place to stay, with a good breakfast. I was on the 4th floor and it was noisy, late at night in the hallway. Do not disturb means housekeeping access. Only one cockroach greeted me in the bathroom one morning.
3.0 / 5.0
This place is average at best. Chipped paint, small bathrooms, closet, ripped lamp shade, lack of security, etc. They gave us a room with wet carpeting from a leak (audible squish sound from amount of water). New room had very small bathroom, trash on floor next to bed. Bathroom appeared to be clean. Towels are very thin and abrasive. (Think old school gym towels). No security for exit doors - All unlocked at all times. Good location to stores, restaurants and access to Wake Forest. Very little competition for hotels, so no incentive to make it better. Pool was drained, no hot tub. Will likely stay here again, as other option in area are terrible.
2.0 / 5.0
The first room we were given had the hot water running out of the bathtub faucet. We told front desk about this. He told us there was about 20 or so rooms that had a leak like this and that it could not be fixed until they were able to cut the water off. Next morning, we did not have any hot water. The bathroom also appeared to not be clean. However, the next day, we were given a better room. All of the rooms appeared to be really small.
2.0 / 5.0
The hotel is very nice the rooms are clean and employees are very nice. The parking lot was a bit sketchy. There seemed to be homeless people occupying the parking lot at night. The swimming pool entrance which enters the side of the hotel on the 2nd floor was never locked. Main hallways once you exited your rooms had a prominent odor of marijuana.
2.0 / 5.0
The toilet didn’t work and we had to use the lobby bathroom. The shower had a fast leak after use and wouldn’t shut off.
1.0 / 5.0
Place need Many upgrades to the property and rooms! Wouldn’t recommend!
2.0 / 5.0
I'd reported to the front desk clerk, there were 2 filled plastic bags at the bottom of the stairwell the evening I checked in.
I was truly shicked, the bags were still there the next morning. It's totally unacceptable. What if there was an emergency and guesys had to leave the property.
5.0 / 5.0
Great food and service
5.0 / 5.0
Everything was great
5.0 / 5.0
Everything was perfect at this pocation, everytime when I visit, thank you.
3.0 / 5.0
Called directly to hotel before booking and asked about their pool. They said yes they had one and all was good with it. Checked in the said couldn’t use the pool that day because they were treating. Come to find out it had not been useable for over two weeks and would not be fixed during our stay. Would not stay there again.
4.0 / 5.0
Nice hotel with a good breakfast. I stayed two nights. I left the sign on my door for maid service after the first night but my room had not been touched when I returned at the end of the day. I only needed a new towel and that was easy enough to get, so I didn’t mind.
5.0 / 5.0
Not up to par as per my last stays
5.0 / 5.0
Great staff/great breakfast
5.0 / 5.0
Friendly staff / good breakfast
2.0 / 5.0
The hallways were filthy, dirty Q tips , garbage etc , looked like vacuuming didn’t happen , our room refrigerator had been unplugged water from freezer area all over , only light that worked in the bathroom was the heat lamp , our floors hadn’t been mopped totally disappointed, will not stay there again
1.0 / 5.0
It was in a good location. The room we were in needs a lot of upgrades. The faucet in the tub was leaking and the walls were half painted and the plaster was coming of the ceiling. The floors where not very clean the hall by the elevator was sticky and parking for a handicap person there was not enough spaces and one car took tow spaces and didn’t even have a handicap plate. Also didn’t use the pool it water was a little green
2.0 / 5.0
The property was older and not well kept up. Breakfast area was decent, but not cleaned throughout the morning.
0.5 / 5.0
Absolutely terrible. The hotel in general was old and disgusting despite reviews. I ended my stay early due to this. The front desk stopped my check in to get his food out of the microwave and then text someone multiple times on his personal phone. There was dried blood in the elevator. The pool was a nasty green color. See photos. I would NOT recommended this hotel to anyone.
5.0 / 5.0
This was a very nice property.
1.0 / 5.0
I got the room with the jetted tub and it didnt work and also the pool was green and not swimmable at all.... Thats the reason i got the room to begin with!!!! Everything else was decent except for that
0.5 / 5.0
Nasty curtains,floor bathroom. Tub ran water all night. Curtains didn’t function so we had a parking lot light shining directly in our room. Pool was green from not being taken care of. Knee high weeds in the parking lot. Staff was reluctant to stop looking at their phone to help
1.5 / 5.0
The hotel wasn’t bad for one night stay. It was dirty in the shower and bathroom like it hadn’t been cleaned in a couple weeks. The bed was clean. The breakfast was minimal and empty with most things and no one seemed to be attending to it. I wouldn’t not recommend staying here unless it’s the only option. Very poor maintenance work and laziness for maintaining the hotel
1.0 / 5.0
When we first arrived our room smelled like backup
sewage. Then the lobby smelled like marijuana plus there were running up and down the hallway. People was knocking on the door beside us @ 6 in the morning. Breakfast was flavorless ran out of coffee took too long to refill items that had ran out on the breakfast table. Didn’t have enough towels and washcloths. I’ll NEVER stay here again or recommend to anyone!
3.0 / 5.0
Near the mall
2.0 / 5.0
My stay was actually very good. The room was very comfortable and clean. Beds were comfortable. The ac was good but would kick off then it would get hot but it would kick back on and it was fine. Breakfast was good, juices were fresh and the had a good variety at least for me was good. The breakfast area was clean and they refilled the food when it was low. I wasn’t to crazy about the pool it was small and near the parking lot so it wasn’t so clean in certain area's. Overall the hotel was very nice staff was very nice I really didn’t have any issues and I enjoyed my stay. I would stay there again.
0.5 / 5.0
Two dollar deposit, that should be stated while making reservation
4.0 / 5.0
Most everyone was friendly. We were on a noisey floor. 3 in the morning lots of door slaming ..etc.
5.0 / 5.0
It was a good price and a reasonable breakfast
5.0 / 5.0
‘Bout the best yet, everything was excellent
5.0 / 5.0
Nice breakfast, coffee service, close to Mall and restaraunts.
FAQs
How much does this hotel cost compared to others in Winston-Salem?
The average price for a rental in Winston-Salem is £104 per night. This rental is £33 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Best Western Plus Hanes Mall Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Best Western Plus Hanes Mall Hotel. Enjoy the water!
Is Best Western Plus Hanes Mall Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Best Western Plus Hanes Mall Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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