Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel
4.1
Excellent(687 Reviews)Hotel in Montgomery, AL
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel with free breakfast, near EastChase Shopping Mall
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel offers 106 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
This smoke-free hotel features an outdoor pool, a fitness center, and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel offers 106 air-conditioned accommodations with safes and complimentary newspapers. LCD televisions come with premium digital channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include showers and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool and a fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Gym or Fitness Center
Map of Montgomery, AL
Available Rooms
Standard Room, 1 King Bed
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Standard Room, 2 Queen Beds
2 Queen
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room, 1 King Bed with Sofa bed
1 King • 1 Sofa
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Standard Room
1 Single
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Suite, 1 King Bed
1 King
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
4.1
Excellent(687 Reviews)4.1
Clean room
4.1
The reviews and pictures made this hotel appear to be a good options though it was higher price than we wanted to pay. But since the location and reviews seemed to be good, we went ahead with a booking.
When we checked in there was another couple ahead of us who were experiencing difficulty checking in. The front desk worker was able to get us checked in pretty smoothly.
Upon entering our room, we immediately noticed a strong dog smell. There were not enough towels and washcloths for our group of 4. There was also no bath mat, tissues, or linens for the sofa bed.
I went back down to the desk to request the needed linens and towels and see about changing rooms.
When I got back down to the lobby, the other couple was back after having been given a room that was already occupied. There were given a new room and left. There was also a line of other people who had arrived in the meantime.
I waited for a while for everyone to get checked in then I asked for the linens.The same couple came back a 3rd time asking for a different room because they did not have the correct beds that they had reserved in that new room and wanted to get what they paid for. They were given another room.
I decided not to ask for a room change, afraid we might also have trouble getting another room without further complications.
While I waited in the lobby, I notice that the tile floors were in need to mopping and the halls in need of vacuuming in addition to our room.
Would not stay here again.
4.1
Rooms were clean.
Beds were okay.
Everyone who worked there was very nice.
Bathroom needs a remodel. Shower rod and been fixed and looked like it may have been ripped off the wall previously. NO fan in the bathroom. That’s a big problem when traveling with 3 grown boys/men. Nothing was so bad that I wouldn’t stay again but it wouldn’t be my first choice.
4.1
Checked In late in the evening so we knew the property wouldn’t have much staff. The room was dirty, shower was dirty, sink was dirty. We had 6 people in our room and only 2 towels. They had no pillows for our pullout bed. The bathroom floor was black, literally left the bottom of your feet and towel rug black on the bottom. Beds were very comfortable, pillows were comfortable but the uncleanliness was hard to get past.
4.1
Reception staff very friendly. Breakfast was great. Black mold in the shower. Stayed 3 nights and had to go to the front desk for toilet paper and clean towels. Beds very comfortable and quiet in the hallways.
4.1
Well, first of all, there was absolutely no Toilet Paper in my room!!! Nor, was there in the community restroom downstairs! 1000% Awful!!! Second of all, my Truck was broken into! Sure, not your fault buttttt!!! I highly recommend cameras that encompass the entire property!!! Very Weak performance!!! Yep, my relationship with IHG is over!!!!
4.1
I was billed twice through Expedia and Holiday Inn!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
4.1
quiet and convenient, with great shopping and dining options close by.
4.1
Breakfast was mediocre
4.1
Perfecta
4.1
Great experience. Will be back!
4.1
Just nice
4.1
This was the hotel from hell. The check in was horrible. The floors were dirty and sticky. The elevator was filthy. We came to our room and we saw several ROACHES in our room. There were no blankets for the pull out bed, the pull out bed’s mattress was FILTHY, no towels, our floors in the bathroom were sticky. I called to the front desk about blankets and towels and the front desk person was RUDE. She eventually said someone would bring the items. After we waited for an hour and a half, my husband went down to get them himself because our kids were exhausted and ready to go to sleep. The desk person was rude to him as well and said they were overbooked and too busy. The next day we asked for our room to get cleaned on our way out at around 11 am, we got back at 11pm and our room did not get cleaned. No new towels, nothing! As we were leaving, we show the housekeeping staff on there phones as if they were done for the day. The breakfast staff was great, very friendly. Unfortunately, they were out of a lot of the breakfast items and it was only 8:30. The pool was disgusting and looked like it hadn’t been cleaned in weeks. My son was very disappointed that he could not swim because it was very gross. If we hadn’t already been charged, we would have left. I felt like we were at a low budget motel. We paid over $400 to stay in this dump. I can say that the night front desk guy was very sweet. The stay was just awful.
4.1
The breakfast was better than expected. They offered egg white veggie omelets and turkey sausage in addition to the regular egg and cheese omelet and sausage. Kudos for accommodating vegetarians.
4.1
Great Customer Service
4.1
Just a little worn
4.1
Front desk wasn’t very welcoming at all.
4.1
Night supervisor was great!!!
4.1
Great safe clean location. Will stay here again.
4.1
The room smelled like a wet dog and pee. Was not very clean.
4.1
The room was big and clean and was a good stay
4.1
Clean and food was great
4.1
Very nice... The room was clean.
4.1
I love that there was plenty of free parking.
Also although the hotel offered free breakfast which was very good there are plenty of eateries you can walk yo in less than 5 minutes.
4.1
My wife and I booked our stay here for our trip to see family and grandchildren. Hotel was easily accessible, and check-in was quick. We noticed right away that staff was cleaning throughout the entire hotel. All staff that we met during our stay were very friendly and welcoming, and service was excellent.
Room was clean, and the housekeeping staff was outstanding. When we return for visits, we’ll always stay here, keep up the great work!
4.1
Check-in service was terrible. I tried to check in only 30 minutes before 1500. They said no rooms were available yet. The parking lot was empty. Desk clerk said she was doing laundry and checking rooms. However, she then left and walked out of the building to a vehicle and sat in the vehicle.
4.1
Breakfast was much better than expected
4.1
The water pressure in the shower was extremely low and the toilet had bad stains in the inside as if it hadn't been cleaned in a while. There was no body wash nor lotion in the dispensers in the bathroom and the shampoo and conditioner bottles appeared as if there had been water added to the bottles for the appearance of something being in them.
There was no signage up to inform of the pool closure. I took my children to enjoy it and noticed there were no unused available towels so I went to the front desk to inquire about pool towels. There was a gentleman that appeared to tell me that the pool was closed and the state hadn't been there to inspect it, therefore noone was to be in it. Once I questioned as to why there were no signs he only looked at me, restated his initial response and asked me to wait while he went to get me towels then specified that I make certain that I get my children out of the pool.
4.1
Relaxing. Nice room. Friendly staff.
4.1
Quick, but nice stay. Small issue at check in, was given keys to a room that had been incorrectly marked as clean but the front desk was great at getting it quickly remedied. Breakfast was well stocked and the service from everyone we encountered was super friendly.
4.1
Positives: the mattress was comfortable. The employee who checked us in was very friendly.
Negatives: found a plate of food in the microwave so obviously it wasn’t cleaned. The floor felt very sticky. The bathroom was an odd configuration The water pressure seemed to fluctuate highly based on other people’s usage.
Overall, it was fine. The breakfast was mediocre.
4.1
Great location
4.1
Expedia advertised the room I purchased as having a couch and it did not. Our plan was to sleep our youngest on the couch so she ended up on the floor. Felt like false advertising.
4.1
I liked everything about this property there were no complaints at all
4.1
It's very old and outdated. I was sneezing the whole night, my husband who doesn't have sinus issues began to have sinusitis. Will probably never stay here again.
4.1
Do not stay in this area. Apparently someone is letting people know when people from out of town come into the area and the wait until around 4am to shatter your car window and steal your stuff. Police said it’s been happening a lot lately and possibly and inside job. So employees could be involved.
4.1
Everyone at the front desk very helpful
4.1
I always try to stay at Holiday Inn Express when I travel because I can usually depend on the cleanliness and a decent breakfast. The facilities were acceptably clean, but not as clean as I expected. The staff at the front desk (when they were there) were friendly and accommodating, but other staff (i.e. breakfast staff) were rude. I even watched one customer waiting for front desk staff be completely ignored by a staff member who appeared to be helping with breakfast when asked if there was anyone to help her. The pancake machine was not loaded with batter both mornings, one morning there were no cinnamon rolls, and both mornings there was no oatmeal, and not all cereal options were available. Bread was very stale.
4.1
Not the best experience.
4.1
Our room was dirty upon check in and then they tried to charge us more for having to find us a clean room.
FAQs
How much does this hotel cost compared to others in Montgomery?
The average price for a rental in Montgomery is £108 per night. This rental is £7 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel. Enjoy the water!
Is Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Holiday Inn Express Hotel & Suites Montgomery E - Eastchase, an IHG Hotel?
We found 7 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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