Castello City Hotel

Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Deluxe Room, City View | Hypo-allergenic bedding, memory foam beds, in-room safe, desk

Shower, free toiletries, hair dryer, towels

7.6

Very good(457 Reviews)

Hotel in Heraklion

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Family-friendly hotel with a rooftop terrace and a 24-hour business center
Along with a restaurant, this hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Additionally, a rooftop terrace, a 24-hour business center, and a conference center are onsite.
Castello City Hotel offers 68 accommodations with safes and coffee/tea makers. Beds feature memory foam mattresses. Televisions come with digital channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Heraklion

Nearby attractions

Heraklion Archaeological Museum

1.2 mi

Morosini Fountain

0.9 mi

CRETAquarium Thalassokosmos

14.4 mi

Reptisland

35.4 mi

Available Rooms

Double or Twin Room

1 Double • 226 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, City View

1 Double • 215 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, Sea View

1 Double • 215 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Triple Room

2 Single • 1 Sofa • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Room (Family)

2 Single • 2 Sofa • 258 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

££££

Castello City Hotel

££££

7.6

Very good(457 Reviews)

Hotel in Heraklion

4-Star Hotel

Reasons to book

Great price for your budgetOne of the lowest cost properties in the area

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Parking

Laundry

Map of Heraklion

Nearby attractions

Heraklion Archaeological Museum

1.2 mi

Morosini Fountain

0.9 mi

CRETAquarium Thalassokosmos

14.4 mi

Reptisland

35.4 mi

Available Rooms

Double or Twin Room

1 Double • 226 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, City View

1 Double • 215 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Room, Sea View

1 Double • 215 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Deluxe Triple Room

2 Single • 1 Sofa • 269 ft²

Sleeps 3

You'll be directed to Expedia.com for availability & pricing

Family Room (Family)

2 Single • 2 Sofa • 258 ft²

Sleeps 4

You'll be directed to Expedia.com for availability & pricing

Reviews

7.6

Very good(457 Reviews)

4.0

Nov 2024

For a short city trip i like this hotel as staff is friendly and highlight of each stay as always the rooftop bar/restaurant. Breakfast was good, even always the same, but with the big variety you can always find something different. Only thing should be improved are the beds as mats are too soft and also the pillows.

2.0

Sep 2024

Overall the service is not good

1.0

Sep 2024

AC was broken, had an infant sleeping in the heat of the night. Did not go well. Staff was good and helped as much as they could.

5.0

Aug 2024

Check in was really good, two staff members were very helpful, cheery and smiled. Rooms are very clean, beds are amazing, lovely shower. Breakfast was excellent and great to be able to take breakfast at 7am before leaving for Port. Staff helpful with travel questions and arranging taxi. Also helped with laundry cleaning and providing the service for cheap €12. Amazing staff member on check out, same as check in, greeted with a smile and very helpful arranging a taxi to Port.

10.0

Aug 2024

Everything was perfect. Great rooms for a family. Excellent 5th floor breakfast/dining room. Great food and view. Just FYI. Parking is off site and a 5 min walk away.

4.0

Jul 2024

No pool, room very small.

10.0

May 2024

Everything was excellent. Giorgos, front desk/concierge, was super professional and knowledgeable. The dinner server girls at the 5th floor restaurant were really nice and attentive. I highly recommend this hotel.

5.0

Oct 2023

Excellent place to stay, very well located and a good value for money. Very friendly staff. Keep it up.

10.0

Sep 2023

A fine hotel for the price. Close to everything.

2.0

Mar 2023

I enjoyed the breakfast. After that it was downhill. There was an extremely noisy party going on of 50 teenagers plus another of 25 young adults. Slamming doors, loud laughter in the halls. Knocks on my door, pounding on the walls… They were on all floors. Bed is not good Shower floods. But mostly… I asked three different people if I could keep excess luggage in their storage until my return on Friday from Rhodes and I was told that both Linda and I could do it with no problem. Yet, after packing for the four days in Rhodes carefully in other cases, I was told by the clerk at the desk that 5am morning of departure,I could not. Why was t I told before? Earlier? It was terribly upsetting having to completely repack moments befor getting into my cab.

4.0

Feb 2023

It was ok for one night stay. The place feels shabbier in reality than on the pictures. The lobby had a strange odor and the bed was rather a small double bed (1.40m) and the room smaller than expected. Nevertheless, it was ok for one night stay, good location, 24 hours reception, good breakfast (much better than what we've expected), and quite clean. We paid a very good price so it was a very good value for money for this stay.

10.0

Jan 2023

Very convenient as it is located on the heart of the town. Staff were friendly & helpful. Price is very reasonable & the food are excellent.

4.0

Apr 2022

Nice city hotel. Small but modern room. Breakfast with city and beach view, in- or outdoors. Airport bus stops in front of the hotel

3.0

Oct 2021

The hotel is nice and cleanut pretty noisy and the beds are low quality, the mattress is too old and the bed is noisy

5.0

Sep 2021

The hotel is very clean and we'll kept. The staff is very friendly and welcoming. Especially Rula at the front desk!!! Great views of the city in an awesome location. Walking distance from the sea!

4.0

Sep 2021

Good city hotel, nice rooms with balcony, but no chair or table there

10.0

Sep 2021

Good location, and pretty economical. Nothing special but it does the job and the staff were very accomodating and nice.

5.0

Sep 2021

Good stay

4.0

Aug 2021

Nice hotel just outside the Heraklion historic wall. Short walk or cab drive into the harbor area. Great staff and good value for money!

10.0

Aug 2021

Very good hotel, with nice rooms and the staff was always really kind , helpful and smiling. We had a great stay!

5.0

Jul 2021

For me, Castello city is the best hotel in central Heraclio. Very helpful staff, especially the lady on the rooftop restaurant, the coffee was brilliant. They were very helpful and I had a very good experience. I will be back in the future for sure.

2.0

Jul 2021

For the price and comfort, this hotel was a great stay. Rooms are cozy and comfortable. The rooftop restaurant is lovely and has great views. The only negatives about the hotel are the location is not ideal if you are looking to walk into the city or the port and the parking is offsite. Other than that, lovely staff and stay for a great price.

2.0

Jun 2021

Nice hotel. In busy part of Heraklion and not the easiest location to drive to. Parking not right on site, but very friendly staff willing to help you with anything

2.0

Sep 2020

Incredibly polite and professional staff, and well situated in Heraklion. The room floor could have been cleaner as we noticed dust and grains. Another thing to note is that you can hear much of the traffic outside so if you can’t handle noise, do consider a hotel in a quiet spot.

10.0

Sep 2020

We had an amazing time ! The hotel is the perfect location to the beach and to the town as well as to the airport and to travel out to other islands! The hotel is beautiful, clean, comfortable and the staff are extremely helpful. Can’t wait to be back!!!!

8.0

Oct 2019

Very comfortable bed. Very friendly and personal staff. Terrific breakfast included in the price. The free parking included with the hotel was a little tricky - two blocks away but once we figured it out it was not a problem. Would definitely stay again.

10.0

Oct 2019

This is a great basic hotel with a great restaurant on the rooftop. The staff are super friendly, helpful and professional.

0.5

Oct 2019

If youre looking for a 3 star quality hotel with cracked floors, stains on the walls and an inedible breakfast, then this is the place for you!

2.0

Oct 2019

Good

2.5

Sep 2019

A beautiful, clean hotel. We left early to catch a flight, the hotel prepared us a breakfast to go.

10.0

Sep 2019

The staff were all friendly, helpful and just lovely people. They made my visit a treat! I loved the breakfast and dinners we had on the 5 th floor! I will definitely recommend the hotel to friends! Thank all, Jan McDonald

10.0

Oct 2018

Very nice property with good restaurant. Garage parking is included in the price and is a couple blocks away

10.0

Oct 2018

Spacious and clean room. Very nice staff!!!I will definetely come back :-)

4.0

Oct 2018

Nice hotel good location afor looking around city. Good breakfast selection. Room comfortable with a nice balcony.

3.0

Sep 2018

It was was a decent enough hotel and great that it was in walking distance of everything you wanted to see in Heraklion. The only negative were the beds - they were like sleeping on concrete. I was literally bruised the next day.

4.0

Sep 2018

A standard hotel, nice and clean, good shower. Only complaint was the street noise.

5.0

Sep 2018

Everything was perfect!!I highly recommend it.It is close to the city center,the room was renovated,comfortable and clean.

5.0

Apr 2018

The hotel has a taxi station and a bus station next to it to take you anywhere in Crete (You can save and avoid renting a car)! It has a pharmacy next door and clinic (for any emergency), the hotel itself has a restaurant and breakfast, but outside there are a lot of cafes and restaurants open late hours. A historic monument can be seen from balconies... The top floor and restaurant has great views and the location is perfect. Very safe neighborhood (busy at times). Great generous staff.. generous in terms of how they treated me (always kind, never rude), providing information about things to do and local customs, and being very friendly and respectful at all times. Room was always clean and toiletries resupplied on a daily basis. I am very satisfied and I am sure you will too if this is your first time to Heraklion or your first of many visits.

3.0

Aug 2017

Good hotel, good position; dinner having very few choices.

3.0

Sep 2016

I stayed in a courtyard room. The first room I got had a strong smell of cigarette smoke. After appealing to the reception I was immediately given another room. It had no smell but left an unpleasant impression. The room was not very clean, there was some kind of mold on one wall that was painted over. There was not enough daylight due to courtyard location. The main disadvantage was air conditioning and ventilation. The courtyard is extremely small and therefore it works as a one big air duct for some kind of open kitchen located on the ground floor (maybe not a kitchen but the smell strongly resembles one). All the air conditioning units are also situated there, on the balconies, which makes the air in the yard always hot. I was totally unable to air the room with this hot smelly air outside. Also, the conditioning fans produce strong noise so that it's hard to keep the balcony open. The air conditioner left a really bad smell in the air. It definitely needs a filter replacement. Moreover, its flow was aimed directly onto the bed, so one can not sleep with it turned on. After such an unpleasant impression I asked for a room upgrade. Unfortunately, the hotel was fully booked at the moment, but in two days I moved into dramatically better room with city view (for an extra fee, of course). The only reason why I've booked a courtyard room was to avoid noise from the busy streets. But in turned out that it's not a problem at all since the balcony doors are 100% soundproof.

FAQs

How much does this hotel cost compared to others in Heraklion?

The average price for a rental in Heraklion is £54 per night. This rental is £8 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Castello City Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is Castello City Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Castello City Hotel?

We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and laundry.

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9.0

Excellent(90 Reviews)

Heraklion City Center Apartment

Castello City Hotel

Hotel in Heraklion

Reasons to book

About this hotel

Amenities

Map of Heraklion

Nearby attractions

Available Rooms

Double or Twin Room

Deluxe Room, City View

Deluxe Room, Sea View

Deluxe Triple Room

Family Room (Family)

Castello City Hotel

Hotel in Heraklion

Reasons to book

About this hotel

Amenities

Map of Heraklion

Nearby attractions

Available Rooms

Double or Twin Room

Deluxe Room, City View

Deluxe Room, Sea View

Deluxe Triple Room

Family Room (Family)

Reviews

FAQs

How much does this hotel cost compared to others in Heraklion?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Castello City Hotel pet friendly?

What amenities are available at Castello City Hotel?

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