This hotel made Faulty Towers look like the Ritz! The staff were fine and helpful and the concierge did his best, so no problems with him. To say it is run down is a massive understatement. We were down for a show at the Leas Cliff Hall nearby so location wise it was perfect as was its location generally. 5 mins from the town centre and on the cliff overlooking the sea. Inside though, grim. Tired, jaded and messy. Not so much messy as in dirty but untidy and worn and in the process of refurbishment and redecoration. The toilet leaked in the roomand we were offered two others of a similar standard albeit smaller. One had a constant flushing toilet, the other was just well, dire. Eventually were offered an upgrade to a larger room which was at the front of the hotel, so the view was lovely. The bed was awful, two pushed together to make one. One half was okish, the other half was sunken, probably broken and my wife and I ended up sleeping on the one half of the bed! The light didnt work so just a vanity light to wash and shower in. The shower itself was good though... The bare ares was ok, prices reasonable and a pool table and selection of exchange books to use. Decor from the 1820s and just generally tired, grubby and unkempt. The room itself and bedding etc was clean, which I suppose is the most important thing! I wouldnt recommend it even at the cheap price we paid. Other than the view from the front, (despite the scaffolding) which was really good, go elsewhere....

A terrible start as the hotel had booked a single room instead of a double citing it as expedia fault. It took 1 hr to resolve this at 10pm night after a tiring journey To add to worst, my son left his wrist watch in the room drawer which was never recovered. On the call, hotel staff said that housekeeping didn’t find anything, clearly rogue staffs, would never return back

I like the sea view and staff are friendly and helpful but the hotel is out dated needs bright colours in the hallways and photos need to be more modern.

You get what you pay for. Bed’s uncomfortable. No water pressure. Great location. Place to stay. Would stay again for price.

Reception staff were good. I was in a small single room base of bed looked tatty and not very clean, it made me feel I didn’t want to sleep in the bed itself. Furniture tired and basic, I know it is being renovated but why have people staying in the middle of it with scaffolding up. Room and bathroom were clean but toilet brush needed to go ! curtains old and marked, toilet seat had seen better days and floor creaked. Light fitting in ceiling looked very old it was not a welcoming room to stay in and at 75.00 still seemed a lot. I hope the hotel management can really improve it and put all these issues right it is in a good position on the seafront.

Under huge renovations and highly overpriced, no room service or mini fridge and bar closes at 11 because”I need to go home”??!! However it was a stones throw from the Leas venue and literally just a bed to sleep on, if it had a bath and more comfortable beds it would have been ok .. not going back

Absolutely disgraceful. Should not be allowed to be called a hotel. More hostel!

The property was under maintenance conditions with scaffolding outside which in itself wasn't a issue what was an issue was no effort had been made in keeping the area tidy of work debris weeds and general waste. Our room was obviously awaiting modernising which again was ok, though little things like the toilet brush could of been changed!! The room was quite and comfy enough for our short stay .