Staybridge Suites Amarillo - Western Crossing, an IHG Hotel
Hotel in Amarillo, TX
3-Star Hotel
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Hotel in Amarillo with free breakfast and a 24-hour fitness center
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and a children's pool are onsite.
Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing, an IHG Hotel offers 97 accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a business center, conference space, and a children's pool are onsite.
Limited housekeeping is available.
Staybridge Suites Amarillo - Western Crossing, an IHG Hotel offers 97 accommodations with DVD players and complimentary newspapers. Flat-screen televisions come with cable channels. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations with deep soaking bathtubs and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided on a limited basis.
An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
Laundry
Dishwasher
TV
Map of Amarillo, TX
Available Rooms
Suite, 1 Bedroom, Kitchen (1 King Bed)
1 King • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 1 Bedroom, Kitchen (2 Queen Beds)
2 Queen • 300 ft²
Sleeps 4
You'll be directed to Expedia.com for availability & pricing
Suite, 2 Bedrooms, Accessible, Kitchen (Communications, Mobility, Access Tub)
1 King • 2 Queen • 300 ft²
Sleeps 6
+
You'll be directed to Expedia.com for availability & pricing
Standard Room, Kitchen
1 King
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
Studio Suite, 1 King Bed, Accessible, Kitchen (Mobility, Accessible Tub)
1 King • 300 ft²
Sleeps 2
You'll be directed to Expedia.com for availability & pricing
££££
Reviews
1.0
Very disappointed with our stay. We checked into the hotel in the late evening after a 9hr drive, unloaded our bags and were getting ready for bed when we discovered the fitted sheet had faint blood stains. We immediately contacted the front desk and spoke to the sales manager who provided us with a replacement sheets. Unfortunately when we went to replace the sheets we discovered that the pillow top cover also had what appeared to be a recent blood stain indicating that none of the bedding had been recently replaced. At that point it was quite late and we had already unpacked so we decided to just remove all of the old bedding including pillow cases and use the sheets we got from the front desk to sleep that evening which we were barely able to do after all that and to top it off the walls of the room were so thin that we could hear the couple in the next room. Also there was a large flood light right outside the bedroom window that came in through the top of the curtain lighting the room. The next day we called the front desk again speaking to the general manager who sent a maid to replace the bedding and clean the room. The maid further confirmed the blood stained pillow top and sheets as well as finding urine stains. Unbelievable! The maid gave the room a thorough cleaning and apologized for the issue even though it wasn't her floor. After that there was absolutely ZERO follow up by management nor any offer to compensate us for the terrible first night.
2.0
The room was great and the hotel breakfast was also really good. The only problem we had was that the pool was being refurbished. If that is something you was looking forward to using, check and see about its status before booking. We will stay here again.
2.5
Stopped here as a halfway point for a long road trip and the area is calm and clean. We had our dog and theres a deposit, but i assume that's for cleaning even though there was some stains on the carpet when we arrived to our room.
2.0
Pretty uneventful. The facility is extremely tired for a Staybridge. Lots of dings and cracks in the wall, several horrendous carpet stains, filthy and worn cutlery, etc. We’ve stayed primarily at Staybridges throughout our travels around the US and generally speaking, Staybridges are outstanding and pristine. Unfortunately this one is in dire need of updating and cosmetic repairs.
5.0
Clean quite and comfortable. Bed was great and sheets where soft. Friendly staff.
2.5
Very clean and spacious
1.5
Cochroaches at Staybridge Amarillo. Cockroaches at motel 6 Fayetteville. I literally used home defense max one I got home and washed all clothes twice! Left suitcases in garage after spraying them. We are type to check beds first for bed bugs. Told my kids to not put anything on the floor.
2.5
We got in late so the room was all we cared about. Clean, quiet and comfortable. Easy check in. Nice property. Felt safe.
2.0
Property is not kept up. Seems dirty and old. The pool is foggy and the hotel smells funny. Front desk staff is super friendly and kind.
1.0
Room was stuffy when we 1st arrived. Obvious water damage in bathroom. Carpet had a slight urine smell in the corner of the room by the phone. Pillows were good but honestly I didn’t even pull the sheets back since I was just passing through. Overall wasn’t comfortable. Eww!
1.5
Just ok. A little dirty and slightly run down.
3.0
This is an older property. The ratings are deceiving for sure! It has not been updated and is not very clean. The shower had what looked like black mold on the ceiling, the couch had noticeable stains and rips and the room smelled “old” and dusty. The beds were comfy and the breakfast was pretty good! For the price though I expected more. If you find this at a lower rate it is for sure a budget type hotel. Don’t expect anything upgraded or fancy for sure though!
5.0
No Coffee in Lobby
3.0
Room smelled like death, everything else was okay.
3.0
The hotel is a little dated, definitely not kept in the nicest condition. We traveled with pets and they had a pet run area which was convenient but it had a lot of trash in and around it. The room was spacious, but again not kept in the best condition with stains on furniture and carpet. The hotel pool was closed for cleaning on a Saturday which was also inconvenient as we had children with us.
1.0
Had to move rooms because the shower was dirty. Broken handles on doors and not as nice as other Staybridges hotels. Staff was helpful, breakfast person was definitely overwhelmed.
5.0
Breakfast was awesome, staff was great, and it felt like we were home.
1.5
This hotel needs to be updated. The furniture is worn out and the mattresses are uncomfortable.
5.0
The lady at the front desk was very helpful and made us feel welcome.
5.0
#1 Compliment was on the staff.Everyone was very happy, professional and helpful.
Biggest kudos to Brian, who checked us in.
3.0
The hotel is average. But poor breakfast service. Needed to remind front desk that they ran out of paper plates, coffee, coffee cups and bacon at the breakfast buffet. Even their fountain juice was out of order. No juice. Might decide to stay away next time we are in Amarillo.
3.0
Overall our room was dated and run down. There were multiple broken items, including the toilet paper holder and door hook. Additionally, the room did not feel clean, with multiple stains on the carpet, furniture and towels. The pet fee at $35 a piece (for members, $50 a piece for non-members) was surprising and the highest we have ever seen. We had stayed at another Staybridge the night before and it was only $10, so we assumed it would be the same and did not see otherwise when booking our next room. Overall, we were disappointed in this hotel compared to other Staybridge Suites we have been to that we were very happy with.
4.0
I loked the easy accessibility to my room and the pool area.
3.0
The positives: Rate was decent, staff was nice, location has a lot of dining and shopping options.
The negatives: The room was in rough shape - phone did not work, stains/dirty chairs, curtains, carpet, fabric on chairs and couch were torn, broken handle on closet, missing towel rod in bathroom, dirty shower head, complimentary popcorn was expired, bedroom TV would not connect, and the hotel overall smelled unappealing. I'm sure there are things I overlooked or forgetting...
1.0
No rooms
1.0
Room was dirty and damaged
2.0
Smelly room, hallways smells animals , breakfast not food , staff do know answers for any breakfast questions
1.0
You could tell the room was not properly cleaned because of items found in room that did not belong to myself or my husband .
5.0
I was a bit unhappy that the property tried to charge me twice for my stay and overdrew my account which left me with no money for a weekend.
1.0
The hot tub is broken, rooms stinks and a/c won’t cool, elevator broke.
2.0
Smelled and felt unclean. Things looked to be more old and dirty from too much wear and tear. The rooms were obviously cleaned and flipped.
1.5
Dirty with hard beds
4.0
This hotel was great. Wish we had been staying longer to truly utilize the room as we were just passing through to our destination.
4.0
Dirty diaper left by housekeeping. Crumbs left I. The sleeper couch. Glasses in cupboard were dirty with lipstick on them. Beds were nice and comfortable. Bathrooms were clean.
5.0
Big rooms. Comfortable beds. We are Staybridge customers for life now!
4.0
TV was a little bit at a date compared to other Staybridge Suites this Staybridge Suites seems to have not been updated in some time they did offer great dining which was free but I believe this Staybridge charged a service fee for it the pool and hot tub were nice unfortunately we did stay in Amarillo two weeks after it had flooded and the whole city stunk very bad but overall I would recommend this hotel especially for family stay bridge Suites is always good I just think this one could use some updating staff was friendly but the girl had stated she was new and was not able to help us with a few things all in all I would give this place a 3.5 out of five
4.0
Friendly staff in a safe area. Their rooms and property are clean. Our suite had a kitchenette with all of the appliances and dishware. Very fair price.
2.5
Clean, spacious, friendly staff, good breakfast
2.5
great place to stop on our road trip. a nice room and friendly staff
3.0
The property was located close to I-40 which was ideal for my trip. Lighting in parking lot could be better. My check in staff was not real friendly & seemed stressed.
FAQs
How much does this hotel cost compared to others in Amarillo?
The average price for a rental in Amarillo is £83 per night. This rental is £2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Staybridge Suites Amarillo - Western Crossing, an IHG Hotel. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Staybridge Suites Amarillo - Western Crossing, an IHG Hotel. Enjoy the water!
Is Staybridge Suites Amarillo - Western Crossing, an IHG Hotel pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Staybridge Suites Amarillo - Western Crossing, an IHG Hotel?
We found 8 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and parking.
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