Haven Hotel

Deluxe Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

Combined shower/tub, free toiletries, hair dryer, towels

Double Room | Hypo-allergenic bedding, desk, iron/ironing board, free WiFi

7.8 / 10.0

Outstanding(962 Ratings)

Hotel in Poole

4-Star Hotel

Reasons to book

Includes essentialsPool, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Hotel on the beach, with indoor pool
An indoor pool, a restaurant, and a bar/lounge are available at this smoke-free hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, a sauna, self parking, and a seasonal outdoor pool are onsite.
Haven Hotel offers 84 accommodations with coffee/tea makers and hair dryers. LCD televisions come with digital channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Poole hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Balcony or Patio

Hot tub or spa

Map of Poole

Nearby attractions

Paultons Park Home of Peppa Pig World

40.3 mi

Purbeck Heritage Coast

8.1 mi

Lulworth Cove

22.5 mi

Bournemouth Parks - Lower Gardens

6.2 mi

Available Rooms

Double Room, Balcony, Harbor View

1 Double • 251 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room, Sea View

1 Double • 230 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room

1 Double • 303 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Single Room

1 Single • 201 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Double Room, Balcony, Sea View

1 Double • 314 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

££££

Haven Hotel

££££

7.8 / 10.0

Outstanding(962 Ratings)

Hotel in Poole

4-Star Hotel

Reasons to book

Includes essentialsPool, Internet / Wifi, Balcony or Patio and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Amenities

Pool

Internet / Wifi

Balcony or Patio

Hot tub or spa

Map of Poole

Nearby attractions

Paultons Park Home of Peppa Pig World

40.3 mi

Purbeck Heritage Coast

8.1 mi

Lulworth Cove

22.5 mi

Bournemouth Parks - Lower Gardens

6.2 mi

Available Rooms

Double Room, Balcony, Harbor View

1 Double • 251 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room, Sea View

1 Double • 230 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Double Room

1 Double • 303 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Single Room

1 Single • 201 ft²

Sleeps 1

You'll be directed to Expedia.com for availability & pricing

Double Room, Balcony, Sea View

1 Double • 314 ft²

Sleeps 2

You'll be directed to Expedia.com for availability & pricing

Ratings and reviews

7.8 / 10.0

Outstanding(962 Ratings)

5.0 / 10.0

Nov 2024

Always love a stay at the haven - it’s an old building but immaculately clean. Service is always top notch and with a smile. Thanks again

5.0 / 10.0

Oct 2024

All perfect we had enjoyable stay.

4.0 / 10.0

Oct 2024

The location is the reason we stayed here. Right next to the beach where we could just chill. Room was comfortable and as expected. The building is dated The evening bar staff were distracted by their mobile phones & their service was appalling. Training needs to be given to make the customer experience better. We did eat an evening meal there-won’t so it again, food wasn’t great, too slow to receive the food (olives and bread took over 20mins to arrive). Charged us a 10% service charge which we weren’t aware of until after we’d paid….as service was poor I asked for it to be refunded. Breakfast staff were friendly very helpful and seemed to be happy to be there.

5.0 / 10.0

Oct 2024

The best part of Poole, stunning surroundings, beautiful hotel, only slight problem was the bed was too hard, for me personally, but all the rest was great.

8.0 / 10.0

Sep 2024

Shame it is not made clear that one part of the hotel does not have access by lift. Very inconvenient and difficult for elderly residents.

4.0 / 10.0

Sep 2024

Just a few days away, lovely hotel on a fantastic location. Room was really nice and spacious, the only thing that let it down was the water pressure (or lack of) so having showers was pretty useless. Made use of the pools etc which were heated so even when the weather was not great, managed to get some swim time in. Would definitely go back.

4.0 / 10.0

Sep 2024

Very enjoyable, hotel breakfasts good, hotel dinner choices poor, harbour heights Chinese meal excellent.

2.0 / 10.0

Sep 2024

Will not be returning to this hotel very tired. Bath not working poor pressure and luke warm after 30 mins running and just 10cm deep gave up. Staff could not fix but no other room offered. No flannels. Service at dinner soo slow and waitress chewing gum!!! Waited over an hour for starter and drinks! Customers next to us waited over 30 mins for ice cream! And still not served so gave up! Outdoor pool very clearly states no diving or jumping in but family including the adults dive bombing in hence no one else able to use pool. Reported to staff member but nothing done about it! Good point is it’s on a lovely Sandy beach

3.0 / 10.0

Sep 2024

Loved the leisure centre, breakfast was okay nothing stands out. Hotel is outdated but well maintained. Rooms could do a bit more storage, we had to keep some of our clothes in the luggage. Close to bus stand going to Bournemouth and beach. Staff friendly and helpful.

4.0 / 10.0

Sep 2024

Great location friendly staff V bad WIFI, v bad shower no pressure . Breakfast good Dinner v average

10.0 / 10.0

Sep 2024

We enjoyed our stay, food and staff were lovely a very chilled stay in a lovely location

8.0 / 10.0

Sep 2024

Fantastic location and very relaxing

10.0 / 10.0

Aug 2024

We stayed just one night but staff were very helpful and was lovely and clean

3.0 / 10.0

Aug 2024

Dated property and furniture. Drab. Good location however for chain ferry. Quiet safe location

5.0 / 10.0

Aug 2024

The Haven hotel was a bit dated there was plenty of parking the staff were brilliant the swimming pool was very clean.The breakfast was excellent all together was a great experience.

3.0 / 10.0

Aug 2024

great location, but our feeling is its an old tired hotel, we had basic room but was musty smelling and found dirty i had a dirty pillow cases, so had to sleep with one pillow, It was a very hot night, but window only open slightly, so no air, we did find a fan in cupboard, which helped. The beds are not very comfortable. Breakfast is self service, nothing to write home about, but adequate and you can eat outside with great views. Not great value for the money! but hopefully the better sea view rooms are better & cleaner.

6.0 / 10.0

Aug 2024

The property was very expensive for the price, I expected at 4 star and have received better facilities in a 3 star. The room had a desk top fan, a dirty broken kettle and the bathroom looked like it had seen better days (20 years ago!) the building needs some tlc and attention, and the gate access to the swimming pool and beach really needs to be changed as the the doors would not open. The staff were nice and I did not complain as I was there for 1 night. I’ve spent less in the Maldives for 5 star facilities!

10.0 / 10.0

Aug 2024

Stayed in a budget room. Very clean add comfortable. Good value for money. The terraces were lovely with fantastic views. Easy access to the beach .i hope this hotel stays on this site for many more years I would love to return.

5.0 / 10.0

Jul 2024

Had the most wonderful time. Also had a meal in the hotel restaurant absolutely beautiful food and incredible service. Perfect location. Cannot wait to go back :)

2.0 / 10.0

Jul 2024

We arrived to a car park full and nowhere to park,hotel very dated and surrounding area very disappointing,also entrance to hotel very hard to find,I was unwell during stay and not eating,my husband was unable to order a sandwich or anything for his lunch as nothing available

4.0 / 10.0

Jul 2024

Fantastic location , the staff were very helpful ,breakfast was fresh it was good value for money

3.0 / 10.0

Jul 2024

The location is superb and the spa and pool facilities good, however the hotel service was unprofess ional with untrained staff. Furthermore the bar cocktails were appalling and there were no nibbles available.

3.0 / 10.0

Jul 2024

Lovely location. Booked a deluxe double room which was very small. The bathroom needs attention and is in much need of an update.

5.0 / 10.0

Jul 2024

There was a slight hiccup with my room, but they very kindly sorted it out. As ever the stay was lovely, I just need to let them know of my difficulties with stairs, which is why I was moved to nearer the lift. Great service by everyone.

8.0 / 10.0

Jun 2024

The location and views were amazing

4.0 / 10.0

Jun 2024

Hotel has a nice atmosphere, is in a great location as it is overlooking the ocean with easy access to the sandy beaches. I had a room with a balcony which was lovely watching the boats go by & having a cuppa in the morning. Room was very clean, bed was comfortable. Shower head was too heavy for the holder & it kept drooping down but i made do. Was happy tea/coffee was available in the room & a hairdryer & desk fan. Leisure centre was really nice, had a great time going in the hydro pool, sauna & steam room. Staff were polite & lovely, were happy to help & give me information about the place. Wasn’t busy at the time i went (June). Breakfast buffet had a good choice, you can have a full english, pastries, cereal, or cold cuts. Only thing that would’ve made it better was a better selection of fresh fruit, as it was only apricots & dates available which are not suitable for a busy day if you catch my drift :D. The point restaurant was alright, nice setting, polite waiters, the bar staff were very friendly & made me feel welcome. Props to those 2 younger lads behind the bar making banging cocktails. The point restaurant menu is a bit limited & over priced I felt. Drinks were a fair price. It does sometimes take a while to get served or get the bill because events at the restaurant. Staff all over the hotel were friendly & very helpful, I hope the boss treats them sometime because they deserve it :)

2.0 / 10.0

Jun 2024

Poor customer service from the unhelpful receptionist when I checked in that bordered on rude.

8.0 / 10.0

Jun 2024

I love the location of this hotel, very special. The staff were friendly & helpful, but it seemed they were a little overwhelmed, not enough of them in. Also the bar ran out of some stocks of pineapple juice & limes used in some of the cocktails, that shouldn't happen.

4.0 / 10.0

Jun 2024

Our 40th wedding anniversary and they made special effort with lovely petals on bed and towels in heart shapes. Staff very friendly apart from the evening when the man in charge of booking dinner was obnoxious and rude and not apologetic in any way about the fact he couldn’t fit us in. We were told when getting the menu there was no need to book if we wanted to eat in bar area. It wasn’t so much what he said but his attitude. It then cost us taxi into Poole and back £40 to get a meal as we had already had anniversary pre dinner drinks at the hotel. It all out a bit of a damper on the occasion.

8.0 / 10.0

Jun 2024

Traditional style hotel with amazing views particularly from our room with a large balcony and views of the harbour and its islands. A hotel which we understand may be gone in a few years making way for a new development which will be a shame but with land prices in this vicinity what else would you expect, polite staff, clean and comfortable room although I’m not a fan of over bath showers but it did its job ! Breakfast very good with plenty to choose from, continental or a full English with everything in between. Would I stay again, yes I would, enough said !

8.0 / 10.0

Jun 2024

Nice hotel in a prime location on the entrance of Poole harbour. It’s a little old fashioned and some areas feel like they’ve added to the building but not really thought about it like the access to spa is through the dining room. Rooms are nice but shower wasn’t very powerful. Food was good with really nice breakfast. Good for a short stay or weekend break

5.0 / 10.0

Jun 2024

This is an iconic hotel and should be visited. It is expensive for an out-of-town hotel but the location and breakfast make it worth the extra bucks. Staff were helful and usually have a smile for you. Our bedroom was generous and we had a wonderful view of the entrance to Poole harbour with an ever changing vista.The lounges and dining room also share that vista. Only two criticisms - the showers in the spa are dreadful and the evening service in the restaurant is slow. There are some external areas that look a bit tired but when you consider that the owners are planning to demolish the hotel to make way for 196 apartments it is not too surprising.- this would be a travesty and a destruction of Poole/Sandbanks heritage. Make sure you visit before this happens.

6.0 / 10.0

Jun 2024

5.0 / 10.0

May 2024

All very good. Staff were exceptionally friendly. Breakfast first class and the restaurant very professional.

10.0 / 10.0

May 2024

Lovely hotel, weather was perfect and breakfast outside watching the boats come in and out of the harbour’s was priceless 👍

3.0 / 10.0

May 2024

We love this hotel however we get the distinct impression that they are running it on a bit of a shoestring budget. The outdoor heated pool was closed (same time last year it was open) Jacuzzi wasn't working. The kitchen was closed between 2pm - 6pm which meant you couldn't have any food or afternoon tea during this time. The limited staff on duty were very friendly and helpful

6.0 / 10.0

May 2024

The Spa pools were cold and hot tub and outside pool closed without notice or explanation so no facilities Room was miles away from reception upstairs with no lift would be difficult for older guests which seem to predominate

2.0 / 10.0

May 2024

Room needed updating was in room 300 shower not working, and taps of bath were sooo old hard to turn on, flush not the best, worked some times, not what I expected, the cost of basic room £211 expected better, dirty towel oldsie window, and dirty water glass

10.0 / 10.0

Feb 2024

Great winter getaway.

5.0 / 10.0

Oct 2023

What a charming hotel in a perfect location with amazing views of the Poole harbour entrance. Great food and a lovely bar with panoramic windows.

FAQs

How much does this hotel cost compared to others in Poole?

The average price for a rental in Poole is £120 per night. This rental is £11 less expensive than the average.

Is parking included with this hotel?

Parking is not specified as an available amenity at Haven Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Haven Hotel. Enjoy the water!

Is Haven Hotel pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Haven Hotel?

We found 5 amenities for this rental. This includes pool, internet / wifi, balcony or patio, hot tub or spa, and tv.

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8.9 / 10.0

Outstanding(2,246 Ratings)

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££££

Haven Hotel

Hotel in Poole

Reasons to book

About this hotel

Amenities

Map of Poole

Nearby attractions

Available Rooms

Double Room, Balcony, Harbor View

Double Room, Sea View

Double Room

Single Room

Double Room, Balcony, Sea View

Haven Hotel

Hotel in Poole

Reasons to book

About this hotel

Amenities

Map of Poole

Nearby attractions

Available Rooms

Double Room, Balcony, Harbor View

Double Room, Sea View

Double Room

Single Room

Double Room, Balcony, Sea View

Ratings and reviews

FAQs

How much does this hotel cost compared to others in Poole?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Haven Hotel pet friendly?

What amenities are available at Haven Hotel?

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