DoubleTree by Hilton Chicago - Oak Brook
Hotel in Oak Brook, IL
2 guests · 1 bedroom · 1 bath
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Suburban hotel with 2 restaurants and a fitness center
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Housekeeping is available on request.
DoubleTree by Hilton Chicago - Oak Brook offers 428 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
Recreational amenities at the hotel include a fitness center.
This smoke-free hotel features 2 restaurants, a fitness center, and a bar/lounge. Free WiFi in public areas, free self parking, and a free shopping center shuttle are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area.
Housekeeping is available on request.
DoubleTree by Hilton Chicago - Oak Brook offers 428 accommodations with MP3 docking stations and safes. Beds feature premium bedding. LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.
This Oak Brook hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Refrigerators and hypo-allergenic bedding can be requested. Housekeeping is provided on request.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Gym or Fitness Center
Map of Oak Brook, IL
Available Rooms
Two Double Beds
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
One King Bed
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
One King Bed Accessible
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
King Accessible With Bathtub
Beds not specified • 269 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
Suite, 1 King Bed, Non Smoking (Directors Suite)
Beds not specified • 500 ft²
Sleeps 2
You'll be directed to Hotels.com for availability & pricing
££££
Ratings and reviews
0.5 / 5.0
We requested a king room and were given a room with two twin beds instead. For reference in the attached photo I am 5'2 135lbs, there is no way this is a queen bed. There was no hot water for our entire stay (3 days/nights) and we had to leave and go to a new hotel so we could shower. The front desk supervisor was useless. After reading reviews later found out the hot water issue has been going on for years.
0.5 / 5.0
It was SO cold in the room and you couldn’t control the thermostat. I stood in room 730. Also only one elevator was working. Not good.
0.5 / 5.0
It was SO cold in the room and you couldn’t control the thermostat. I stood in room 730. Also only one elevator was working. Not good.
1.5 / 5.0
Hotel halls and rooms are very old fashion and outdated
1.5 / 5.0
Hotel halls and rooms are very old fashion and outdated
1.5 / 5.0
I came for an overnight stay to catch a flight from midway the next morning. The lobby was nice and customer service was excellent. Danielle was extremely courteous and made sure we had every thing we needed. The rooms were outdated and need a serious update. Overall, the stay was good for what I needed.
1.5 / 5.0
I came for an overnight stay to catch a flight from midway the next morning. The lobby was nice and customer service was excellent. Danielle was extremely courteous and made sure we had every thing we needed. The rooms were outdated and need a serious update. Overall, the stay was good for what I needed.
2.5 / 5.0
I needed to get a way for my mental health and this was close to home.
2.5 / 5.0
I needed to get a way for my mental health and this was close to home.
0.5 / 5.0
Not the best customer service
0.5 / 5.0
Not the best customer service
0.5 / 5.0
Rooms were old , smelly .
0.5 / 5.0
Rooms were old , smelly .
2.5 / 5.0
Wonderful as always, great staff fun to talk to honestly , and even if there havin a bad day they still smile and give great energy, really really good people here, room is always clean and the towels are pretty soft …saving the best for last THE COOKIES!!! The best chocolate chip walnut cookie I’ve ever had!. I come to the Double Tree for 2 main reasons 1. Awesome staff 2. COOKIES!!!
2.5 / 5.0
Stayed overnight for a business trip. Good food at the bar and friendly staff. No complaints.
2.5 / 5.0
Stayed overnight for a business trip. Good food at the bar and friendly staff. No complaints.
1.0 / 5.0
Doubletree did a fantastic job renovating and making the Lobby area pristine! However, when the elevators open on the upper levels, the smell of mold hits you in the face. The first room we were booked in looked as though someone had already slept n the bed. It was made but it was very sloppy. The shower head didn't work at all, and it wasn't until we were unpacked that we realized this. I tried to call the front desk and realized the phone didn't work either. The second room looked the same, so maybe they allow sloppy room service...not sure. All in all, I will never stay here again for $170/night.
1.0 / 5.0
Doubletree did a fantastic job renovating and making the Lobby area pristine! However, when the elevators open on the upper levels, the smell of mold hits you in the face. The first room we were booked in looked as though someone had already slept n the bed. It was made but it was very sloppy. The shower head didn't work at all, and it wasn't until we were unpacked that we realized this. I tried to call the front desk and realized the phone didn't work either. The second room looked the same, so maybe they allow sloppy room service...not sure. All in all, I will never stay here again for $170/night.
4.0 / 5.0
Room furniture is a bit outdated. Clothes drawer were out of aligned. Bathroom wallpaper in peeling off. 1/2 Tub caulking was missing (wear and tear)? Missing tv remote was noticed upon entering the room.
Location, lobby, breakfast area, front desk gets a solid 4. Staff are friendly and assisted well.
4.0 / 5.0
Happy with stay
5.0 / 5.0
It was the staff who made the experience exceptional! The bar tender (Ana) was the first person we talked to, and she was enthusiastic in all the right ways. Frederick checked us in and was helpful, friendly, and professional. Cheryl the manager (?) went above and beyond to make us feel welcome, too!
If not for these people, our experience would have been fair. Although the hotel was very clean, it could use some updating in the rooms. There was a crack in the sink, and wallpaper was peeling in various places in the hallway and room, for example. It’s due for a refresh.
The staff, though, made me glad I picked this hotel in particular!
2.0 / 5.0
There was a wedding on the ground floor with the bass going through the whole hotel until late at night. No fridge in the room as well as no conditioner. Takes a while for anybody at front desk to answer calls and eventually they say theyll look into it but nothing happens
5.0 / 5.0
Nice property super clean and quiet
1.0 / 5.0
Booked a suite. No suite. Didn’t get a refund. . Had to pay for another booking which was supposed to be at a discounted rate , yet it didn’t reflect. Still charged the full amount. As well as the room being relatively lack luster for a king.
Not to mention the top floor was saturated with mildew and mold all over the carpet.
Staff tried to hook it up but man the overall experience was just too negative… wont be coming back ever.
5.0 / 5.0
The hotel staff was very nice! Could work on the buffet for breakfast. Not too appetizing! But very nice people
2.0 / 5.0
Its ight. Messed up my reservation though
2.0 / 5.0
Its ight. Messed up my reservation though
1.0 / 5.0
The rooms were really awful: the carpet was clearly permanently stained and clearly dirty, the mattress was surprisingly uncomfortable, with a bowl-like divit in it. In the bathroom, the paint was peeling badly from the ceiling, the tub drained so poorly that by the end of a short shower I was standing in dirty, soapy water higher than my ankles. The grout was peeling up and pitted in the bathroom as well. The alarm clock could not be set at all, so had the wrong time. The tv remote was so sticky that its keys stuck in when pressed. In the lobby, the couch seats are so badly stained we didn't want to sit. The soft drinks sold by the front desk are wildly expensive, and there is NO room service at all without 24 -hour notice, yet I see I can tip the cleaning staff who never came to clean or even leave towels by QR code. We've come every year for business and have seen this hotel dive in quality; we won't be back next year.
1.0 / 5.0
The rooms were really awful: the carpet was clearly permanently stained and clearly dirty, the mattress was surprisingly uncomfortable, with a bowl-like divit in it. In the bathroom, the paint was peeling badly from the ceiling, the tub drained so poorly that by the end of a short shower I was standing in dirty, soapy water higher than my ankles. The grout was peeling up and pitted in the bathroom as well. The alarm clock could not be set at all, so had the wrong time. The tv remote was so sticky that its keys stuck in when pressed. In the lobby, the couch seats are so badly stained we didn't want to sit. The soft drinks sold by the front desk are wildly expensive, and there is NO room service at all without 24 -hour notice, yet I see I can tip the cleaning staff who never came to clean or even leave towels by QR code. We've come every year for business and have seen this hotel dive in quality; we won't be back next year.
4.0 / 5.0
The staff was extremely friendly. The property was clean and shiny. It's in an excellent location. I will be definitely be coming back.
4.0 / 5.0
The staff was extremely friendly. The property was clean and shiny. It's in an excellent location. I will be definitely be coming back.
5.0 / 5.0
King bed was uncomfortable..
5.0 / 5.0
King bed was uncomfortable..
5.0 / 5.0
N/A
5.0 / 5.0
Wonderful place
5.0 / 5.0
Wonderful place
5.0 / 5.0
This property boasts an amazing location and is impeccably clean. The service provided is excellent.
0.5 / 5.0
I am writing to express my disappointment with my recent stay at your hotel. I had a reservation for 2 days, but upon arrival, I was informed that the reservation system was suspended due to a Cloudstrike issue.
Despite this significant inconvenience, I was not informed beforehand, and even when I arrived at the hotel, I was assured that manual check-ins would be possible after 4 PM. However, this promise was not fulfilled.
This experience was especially disheartening because my customer recommended your hotel due to its convenient location to their office. Unfortunately, the lack of communication and hospitality from your staff has left a negative impression.
Due to this experience, I am hesitant to stay at DoubleTree or any Hilton group hotels in the future. I expect better service and transparency from a reputed hotel chain.
I would appreciate it if you could address this issue and provide an explanation or compensation for the inconvenience caused.
5.0 / 5.0
This property boasts an amazing location and is impeccably clean. The service provided is excellent.
0.5 / 5.0
I am writing to express my disappointment with my recent stay at your hotel. I had a reservation for 2 days, but upon arrival, I was informed that the reservation system was suspended due to a Cloudstrike issue.
Despite this significant inconvenience, I was not informed beforehand, and even when I arrived at the hotel, I was assured that manual check-ins would be possible after 4 PM. However, this promise was not fulfilled.
This experience was especially disheartening because my customer recommended your hotel due to its convenient location to their office. Unfortunately, the lack of communication and hospitality from your staff has left a negative impression.
Due to this experience, I am hesitant to stay at DoubleTree or any Hilton group hotels in the future. I expect better service and transparency from a reputed hotel chain.
I would appreciate it if you could address this issue and provide an explanation or compensation for the inconvenience caused.
FAQs
How much does this hotel cost compared to others in Oak Brook?
The average price for a rental in Oak Brook is £96 per night. This rental is £1 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at DoubleTree by Hilton Chicago - Oak Brook. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is DoubleTree by Hilton Chicago - Oak Brook pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at DoubleTree by Hilton Chicago - Oak Brook?
We found 6 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, parking, and tv.
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