Ilunion Suites Madrid
Hotel in Madrid
4-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
About this hotel
The Ilunion Suites Madrid is located in Madrid's Chamartín district. It is set next to the M-30 Motorway, which leads to Barajas airport and the IFEMA convention centre. Free WiFi is available throughout the hotel.
Amenities
Air conditioner
Pets allowed
Internet / Wifi
Parking
Laundry
TV
Wheelchair accessible
Family friendly
Map of Madrid
Available Rooms
1 King or 2 Single • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa or 1 Sofa • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
2 Single or 1 King • 484 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Single or 1 Double • 269 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 Sofa or 1 Sofa • 484 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
5.0 / 10.0
We expected more from a 4-star hotel. Upon arriving at 3 a.m., we were given a room that smelled strongly of cigarette smoke and something else unpleasant. Despite being exhausted, we couldn’t sleep all night due to the odor, which left us with a very poor first impression.
The next morning, we spoke to reception about the issue, and they were helpful in accommodating us with a different room.
However, the rooms lack basic amenities like an ironing board and even a simple kettle to make tea after a long day of sightseeing. These are standard features I’ve found in every 4-star hotel I’ve stayed in, so it was quite disappointing not to have them here.
On the positive side, the hotel’s location is convenient, with easy access to both the airport and the city center.
7.0 / 10.0
Lo amplio que era.
No me gusto nada que me llevé 5 días antes intentando contactar con el hotel por chat y no contestaban y al llegar allí en recepción me esta atendiendo el chico, que si era muy amable, y llega a malas formas el jefe diciendo que yo venia con una mascota y no lo había informado, primero lo informe en la reserva, segundo no me contestaban vía chat y tercero, estaba esperando que el chico acabara de hacer su trabajo para indicarle que traía mascota, que me lo cobrara. Se creía el jefe que me quería colar a la mascota... vamos como si eso no se viera!!. Me dijo de malas formas que eso era lo primero que tenia que comunicar al llegar al mostrador.
8.0 / 10.0
La habitación era muy amplia y bien equipada.
Personal del hotel muy amable
El parking. Es un parking anexo que no pertenece al Hotel pero tiene un acuerdo con ellos. No se podía pagar con tarjeta, no tenían cambio y el personal del parking fue bastante antipático
5.0 / 10.0
El suelo no estaba del todo limpio, se notaba polvo en el ambiente. Por las mañanas es horrible el ruido que hay. A las 8 de la mañana un ruido de trajín de carros y limpieza que no puedes descansar. Hacen mucho ruido LIMPIANDO LAS HABITACIONES.
NO SE PUEDE DESCANSAR, esta claro que las limpiadoras no tienen nada de cuidado. Nos esperábamos mas para las estrellas que tienen. Hemos ido a pensiones en el centro de Madrid con mejor limpieza y menos ruidoso que este hotel. No creo que volvamos.
10.0 / 10.0
La cama era muy cómoda
10.0 / 10.0
Todo
Nada
4.0 / 10.0
letto comodo
colazione: mi sarei aspettata più scelta per la cifra pagata
insonorizzazione ASSENTE, le porte delle stanza sbattono, notti insonni, rumore dell'ascensore continuo e fastidioso
8.0 / 10.0
Las habitaciones muy amplias
Que no tenga botellas de agua en la habitación
8.0 / 10.0
Lo que más nos gusto fue la tranquilidad, es decir, no sé escuchaba el ruido de las otras habitaciones. Otra cosa que nos gustaría resaltar es la amabilidad de todo su personal, nos hicieron sentir muy cómodos.
El único detalle que no nos gustó del Ilunion fue la comida de su restaurante: cara y de mala calidad.
8.0 / 10.0
Que tenía la parada del metro a 50 m
6.0 / 10.0
staff
lack of basic items in the bedroom ie. tissues, toilet brush
9.0 / 10.0
Чисто, комфортно все близко
9.0 / 10.0
Huge rooms with fantastic facilities
Location to metro station
Staff friendly
Wooden floors meant when room above moved about, it was very noisy
8.0 / 10.0
A cama era enorme e muito confortável. Então dormimos muito confortavelmente em 2 adultos e 1 criança. O quarto tem um tamanho muito bom e um armário que dá um otimo apoio. O banheiro e chuveiro são bons também.
O metrô está SUPER perto e tem cafés, restaurante e alguns comércios próximos, incluindo um mercado que ajudou a com algumas refeições rápidas e ótimas.
Não sei se foi um erro do booking ou do hotel, mas tenho certeza de ter fechado com café da manhã incluso e não estava considerado na minha estadia. Chegando lá, com uma criança + uma idosa + malas, não tive apoio quase nenhum da equipe para levar tudo para o quarto.
8.0 / 10.0
Su ubicación
Nada
10.0 / 10.0
La habitación era genial Gracias al personal del hotel
10.0 / 10.0
Veličina sobe,ljubaznost osoblja,blizina metroa.
7.0 / 10.0
The hotel was generally ok due to its proximity to grocery stores, few restaurants and public transportation (metro, bus). It took about half an hour to reach city center. Beds were comfortable.
The standard rooms were so small that you’re unable to open up a regular 20kg luggage, felt too tiny being in such a room. The water pressure was poor and bathrooms visibly outdated. Hotel staff was moderately friendly, they even sometimes ignored when you said hi passing by the reception and were keen on finishing conversation when you had a few questions - perhaps too busy to accommodate guest experience. The breakfast staff requested payment upfront before enjoying meals which felt non-accommodating and invasive considering this could’ve easily be arranged at the check out or later at reception. Poor choice of breakfast options for vegetarians.
5.0 / 10.0
Position close to the subway station
Staff, some of them (reception management) they had a “can’t do” approach which does not help the customer experience at all.
7.0 / 10.0
- Excellent location right across the road from the metro so can get anywhere in the city quite easily
- Supermarket next door and variety of food establishments nearby which is good.
- 15 minute metro ride to centre of Madrid
- Only 20 minute walk to Santiago Bernabeu
- Excellent value for money can’t complain. Very impressed with the pricing for what I got.
- Don’t expect a particular good view from your room, not great.
- I don’t know why but the noise is overwhelming, you can hear everything and I mean everything in the corridors, soon as the cleaners start outside, you feel like they are in your room, it’s so bad, very thin walls, if you are looking for peace and quietin your hotel, maybe not the best option in Madrid to choose from.
10.0 / 10.0
Location, comfort, cleaning
8.0 / 10.0
1- very clean room .
2-size of room was perfect.
3-comfort bed and bed maters.
4-location was very good. metro and bus station were next to the hotel.
1- refrigerator don't work good
2-tv wasn't smarts or android tv . tv channels were very limited.
3-sofa make a bad noise when we want seat.
4-brekfast was very very simple for the 4star hotel.
5.0 / 10.0
the manager is really professional.
very bad maintenance of the bathtub anti-slip, it was damaged and super slippery, ended up in the hospital urgency room. the trip was very much ended the first day. :( the manger was professional and promised to refund the whole stay, but after 2 months, the money is still not refunded to me. :(
10.0 / 10.0
The attention since we arrived to the hotel to the moment we left was amazing.
The location is just 25-30 min from the centre and you have busses and metro within the same block.
The breakfast was very good, but it was missing eggs and sausages.
FAQs
How much does this hotel cost compared to others in Madrid?
The average price for a rental in Madrid is £68 per night. This rental is £17 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Ilunion Suites Madrid. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Ilunion Suites Madrid pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Ilunion Suites Madrid?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, internet / wifi, parking, and laundry.
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