Doubletree by Hilton London
Hotel in London
4-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Featuring an indoor swimming pool and free WiFi, this The DoubleTree by Hilton London is situated in downtown London and connected to the London Convention Centre. Guests can also enjoy the onsite Starbucks.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of London
Available Rooms
Double Room with Two Double Beds
2 Double ⢠312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
Deluxe King Room
1 King ⢠355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room
1 King ⢠312 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room - Disability Access
1 Double ⢠322 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Premium Double Room with Two Double Beds
2 Double ⢠312 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
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Reviews
100% verified reviews
2.0
The beds were comfortable and staff very nice
I had a cough and congested sinuses as soon as I entered the room and all night until I left then I was fine. The room air was stuffy. The plumbing in the bathroom had little to no water coming out at 6:30am, made gushing plumbing noises a little while later then finally had water. There was nothing in the mini bar which was just on the floor. The listing said bathrobes, and there were none. Overnight parking from 9pm to 7:45am also cost a whopping $24 on top of the room charge. Will not recommend this location any longer, have stayed here a few times and this was the absolute worst. Furniture outdated and musty, curtains didn't close all of the way, and I had promised my mom bathrobes for mother's day. Extremely disappointed. Will stay else where next time I'm in London. I didn't have time to complain as I was only in to sleep overnight in between wedding shopping and medical appointments but still was supposed to be a nice relaxing evening with my mom and it was very much a let down.
5.0
The pool was so big!
Check out at 12 would have been great.
4.5
The complementary cookies, water pressure, cleanliness of the hotel, temperature of the room, size of the room, cleanliness of the room, friendliness of the staff, the text message received after check in to make sure we were satisfied with the room
Pillows were too soft, shower curtain didn't cover the tub and flooded the floor, not enough coffee pkgs was only enough for 1 cup, would've liked to have known about the Hilton app ahead of time, no vending machines on the floor
5.0
Excellent place to stay in London Ontario .The location is perfect and the costumer was exceptional.
4.0
Beds were comfy. Staff was very friendly
Bathrooms are very outdated in the rooms. There is signs about there being a sauna, but when we asked they said the Sauna was removed a while ago đ
0.5
Called staff at 7 am to ask a question before I got there. They said they were having an emergency and would call me back 10 minutes later. I had to call back 4 hours later with no call back. Then when I checked in they sent me up to a room with somebody already in it. Will not be using them again.
5.0
Location. Friendly staff. Easy to park. Welcome cookies.
5.0
I like most in bed so clean and smells very good,
very comfy and i slept well, the room was excellent
I wish i could stay a bit longerâ¤ď¸
Nothing
4.5
Staff was amazing. I forget his name but he told us about his trip to Mexico and was so accommodating!
N/a!
2.0
Location
Staff not helpful
No enough USB port
No micro wave in the room
5.0
Very clean environment. Good service., friendly staff. Updated rooms.
The pillows were a little small and thin. Needed at least 2 medium pillows
3.0
It was clean
I was a bit surprised that it was a bit more outdated than I had hoped. It was suppose to be one of the best hotels in London from reviews. The parking garage also was being held up with big poles which made me very uneasy about parking my car there. It was not a bad stay but probably wonât stay again. I also had to pay for parking which I fee should have been included in the price!
3.0
I liked the fitness room. All of the equipment was functional and I really like the Peloton bike and free weights. The breakfast was good and convenient and it is nice to have a decent restaurant for dinner, especially when arriving late in the day. The rooms are also nice and clean and the staff was very helpful and friendly.
The hotel looks a little run down. There are some obvious maintenance that is not done. The parking lot is too small for the size of the hotel. The location is unfortunately right near a sizable homeless population, which makes safety a concern.
0.5
They stole over $1,000 from me.
I called their phone number and was told I would have no problem checking in with a visa debit as I was just refused check in at the last hotel because I do not own credit cards. I arrived and the counter person was a smug rude little person that took pleasure in telling us we would not be given our room because I do not own credit cards. I explained we called their booking line and was told there is no issue with this and they said well call there and book instead. So I did and they stole over $1,000 from me by taking the money for the room over the phone then denying me the room at the front counter again when I went to check in. The counter person even had the nerve to thank me for âtrying to stayâ there. I want my money back and will not stop until I get it. I called the line back and they refused to return my money so I could go find the Staybridge Suites which took my visa debit and were SOOOOO polite and awesome we will never book in London anywhere but Staybridge Suites again.
3.5
The hotel was fine, staff were friendly and helpful and the room although dated had a comfortable bed and the room was clean and well equipped .The swimming pool was an added bonus
There was a lot of roadworks outside of the hotel.Sadly London has a big homeless problem and the town itself has an air of decay with many shops closed.
4.0
Good parking, room and the pool was lovely.
Parking was a bit annoying. The front desk person didn't say I needed my room key to get out of the parking lot. So had to go back in to get a key to get out of the lot.
4.0
Breakfast was good. Location was excellent!
The carpet in the room was dirty; the water in the bath was not letting out. However, the staff was helpful and accommodating and provided an alternative room.
4.0
Well run, clean, good location.
It was a surprise that we had to pay for parking.
4.0
convenient
I booked through.. booking.com and nowhere did it mention needing a physical credit card.
3.5
Dresser was a laugh...3 very short drawers for 2 people for 10 days ????
3.5
location
0.5
Location was good for the curling event.
I called the day of check in to inform hotel I was going to arrive the following morning. I was told no problem. When I showed up there was no record as was told I shouldnât use a 3rd party site to book eventhough they didnât update my info. My room was in question for 3 hours
3.0
Rooms were comfortable and clean. Having Starbucks in the lobby was a bonus!
I did not like paying $17 for overnight parking.
1.5
surrounded by construction
noise! heater was so loud!
3.0
There is a Starbucks in the main lobby which opens early. the gym and pool facilities are great.
itâs outdated and could use a good clean overhaul. Parking is not connected to the building. If you are coming and going solo, it is a bit uncomfortable as some homeless individuals seem to take up residence along the street and near where you park.
FAQs
How much does this hotel cost compared to others in London?
The average price for a rental in London is ÂŁ82 per night. This rental is ÂŁ15 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Doubletree by Hilton London. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at Doubletree by Hilton London. Enjoy the water!
Is Doubletree by Hilton London pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Doubletree by Hilton London?
We found 12 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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