Grand Park Hotel Vancouver Airport, Ascend Hotel Collection
Hotel in Richmond
3-Star Hotel
Reasons to book
Free cancellationFull refund if you change your mind
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
About this hotel
Located just 10 minutes from Vancouver International Airport and offering complimentary shuttle to/from the airport from 4:00am until 12:00am, this Richmond hotel features an on-site restaurant, fitness center and free WiFi.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Richmond
Available Rooms
King Room - Disability Access/Non Smoking
1 King • 3013 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe King Room - Non Smoking
1 King • 3013 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Deluxe Double Room with 2 Double Beds - Non Smoking
2 Double • 3013 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 King Bed, Non Smoking
1 King • 3013 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with 2 Double Beds - Non Smoking
2 Double • 3767 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
££££
Ratings and reviews
100% verified reviews
4.0 / 5.0
O hotel tem estacionamento. A recepção é muito bonita e grande. O quarto tem um bom tamanho e o chuveiro é muito bom. Existe um frigobar no quarto.
A localização não é tão perto do aeroporto, mas existe um shuttle para te levar até o aeroporto. O preço é caro.
0.5 / 5.0
Due to outage of booking system I was unable to check in and staff took my contact information to issue me a refund and I still have not been issued a refund for a room I did not stay in. I was stranded in Vancouver overnight unexpectedly was only checking into the hotel after 1am checking out before 7am and paid in advance online.
Still no refund staff took my name number email and that it was through booking.com
5.0 / 5.0
Clean and comfy
Everything
4.5 / 5.0
good with shuttle bus service to airport
N/A
3.5 / 5.0
Nothing much to be honest
It was grubby, the staff were unfriendly and the water/tea/coffee facilities were poor
4.0 / 5.0
Convenient for travel.
2.0 / 5.0
near the airport, offers shuttle
the room had large marks on the walls from a water leak. it looked like the hotel tried to cover them but they did a poor job. also, we had a few pieces of furniture missing in our room. we traveled with friends and they had a TV console and a coffee table. we didn't even have a luggage rack and had to deal with the suitcase laying on the floor.
the hotel restaurant was another disappointment. For breakfast, the coffee pods were empty, a waiter brought a wrong dish, etc.
4.0 / 5.0
Comfortable room
Restaurant was very disappointing.
4.0 / 5.0
Customer service desk very helpful when I needed transportation to cruise port
Restaurants in the vacinity, mostly were the same type of food (lack of variety )
5.0 / 5.0
I hav stayed there every month for a year. Friendly professional staff, clean and quiet rooms
Nothing
3.5 / 5.0
proximity to airport, frequent and 24/7 shuttle
The bathroom was in noticeable need of repairs
0.5 / 5.0
Location is good.
不要订这家酒店!!有几层楼作为难民安置点。
1.5 / 5.0
-Location was perfect, close to everything
-free shuttle to airport
-Power outage during stay
-no room clean up during stay
-only 2 bottles of water for 5 nights of stay which I think 2 should be given per day but staff refused.
-over priced for the very old facilities
2.0 / 5.0
The location and room is acceptable.
The airport shuttle services is very very poor. Especially the trip from airport to hotel. I followed all their instruction to wait at the airport arrived level 3 airport shuttle pick up area for more than one hour. There was no traced of the shuttle. I called the shuttle courtesy phone code *15 and 604-214-0888 by paid phone. No one pick up the phone after a very very long voice message. I asked Quality Vancouver Airport hotel's driver too as they have mentioned their shuttle runs between Grand Park and Quality Vancouver Airport Hotels. The driver asked us to wait since the shuttle comes every half an hour. I saw lots of shuttles come and go but no Grand Park Hotel. At last I took a taxi and costed me CAN$30. So I had to ask the hotel to reimburse the cost to me. The whole night was destroyed standing in the shuttle pick up area and run in and out to the courtesy phone. The biggest confusion the hotel created is that the name of Grand Park Hotel did not list on the courtesy phone. Before their name is Four Point Sheraton and they did not updated it. Grand Park Hotel did not perform a minimum service to the hotel guest that makes me very angry. Please arrange the refund of CAN$30 to my credit card. I already lodged my complaint to the receptionist he just said his manage was on leave. I don't think they can ignore my complaint and avoid the compensation to me.
4.0 / 5.0
Friendly , clean.quick over night stay
All good
4.0 / 5.0
Very clean. Friendly staff. Comfortable for a night before going to the airport. Great shuttle service.
4.0 / 5.0
服务设施都不错
都还好
4.0 / 5.0
very nice staff
Wrong baby bed in the room, but was quickly changed
3.0 / 5.0
Price was great and the airport shuttle
The TV remote wouldn’t work and I calmed down no one came on phone after 10
Minutes so I used my cell to call and they said some one would be there in10-15 and at 30 I called back and was told didn’t get the message and alone so won’t happen. I was grounded from flight that couldn’t land and wanted to see then news and weather so at midnight I said forget it! I called again in morning and it was finally rectified. The room was so cold and I’m always hot! Thermostat said 75 and I was so cold I took quilt off the other bed. They said some one was coming to work on the heating. Also a window as stuck open and there were
Extreme winds. Then at 6 am the alarm has be set by some one else and awoke me. Just over all not great! But clean and staff were pleasant… just not efficient
2.5 / 5.0
Our room was clean. The staff were efficient.
The hotel and our room were cold and hence uncomfortable. The heating system in our room did not work properly and the window latch was broken so a small cold draft was present.
The restaurant was short staffed and very chilly.
4.5 / 5.0
Probably the most comfortable beds on the planet! Staff very helpful and nice 👍
Nothing
5.0 / 5.0
Staff very friendly
4.0 / 5.0
clean staff very pleasant
4.0 / 5.0
Proximity to the airport, free airport shuttle
Nothing
4.5 / 5.0
Great location near the airport. Very nice and helpful staff.
The hotel was a little older - but it added to the character.
4.5 / 5.0
Great location near the airport and train station. The king suite was a good sized room. Staff very friendly and helpful.
3.0 / 5.0
2 nachten hier verbleven
Geen schoonmaak en vervanging van de handdoeken na de eerste nacht
Moest je aangeven als je kamer schoongemaakt moest worden
Beetje vreemd
4.5 / 5.0
The staff was very helpful and friendly. The room was clean and modern.
The bed was too soft for my liking.
1.0 / 5.0
Convenience
Hard to communication, not helpful to clean our room.
We stay 10 days only come for 3 days to clean, they said we should put the card in the front door, but no card is available in the room....
4.0 / 5.0
Close to the airport. Clean room. Comfortable bed.
Didn’t like only paper cups in room, not china, and only 2 teabags and creamer… but shop a short walk away, and restaurant kindly lent a china cup.
3.0 / 5.0
Location is definitely great.
Since the hotel is no longer with Marriott and now it is privately run, the staff and housekeeper are not as attentive as before.
2.5 / 5.0
Convenient for overnight stay for airport transit
Shower didn’t work properly. Turned on tap. Hot water came out before cold. Couldn’t turn off and burnt my arm.
Italian restaurant in hotel was very mediocre. Breakfast buffet awful
4.5 / 5.0
Free coffee in the lobby
NA
3.5 / 5.0
The breakfast is no longer provided!
3.5 / 5.0
Location was ok
room was ok, but only 1 bottle of water
did not provide sleepers
tea kettle was dirty
FAQs
How much does this hotel cost compared to others in Richmond?
The average price for a rental in Richmond is £96 per night. This rental is £2 above the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Grand Park Hotel Vancouver Airport, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Grand Park Hotel Vancouver Airport, Ascend Hotel Collection pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at Grand Park Hotel Vancouver Airport, Ascend Hotel Collection?
We found 9 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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