Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

6.4

Good(1,327 Reviews)

Hotel in Dallas, TX

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Within minutes of popular Dallas attractions such as the JFK Memorial, this city centre hotel features an on-site restaurant and thoughtful on-site facilities, including outdoor rooftop swimming pool.

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Dallas, TX

Nearby attractions

AT&T Stadium

27.5 mi

The Dallas Arboretum and Botanical Garden

9.3 mi

Choctaw Stadium

26.3 mi

Perot Museum of Nature and Science

0.8 mi

Available Rooms

Queen Room - Mobility Access Roll in Shower/Non-Smoking

1 Queen • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium King Room with Balcony

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room with City View

1 King • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room - Mobility Access with Roll-in Shower

1 Queen • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

££££

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

££££

6.4

Good(1,327 Reviews)

Hotel in Dallas, TX

4-Star Hotel

Reasons to book

Great for petsBring all your friends and family, even the furry ones

Includes essentialsPool, Pets allowed, Air conditioner and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Pets allowed

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Family friendly

Map of Dallas, TX

Nearby attractions

AT&T Stadium

27.5 mi

The Dallas Arboretum and Botanical Garden

9.3 mi

Choctaw Stadium

26.3 mi

Perot Museum of Nature and Science

0.8 mi

Available Rooms

Queen Room - Mobility Access Roll in Shower/Non-Smoking

1 Queen • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Standard King Room

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Premium King Room with Balcony

1 King • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Double Room with City View

1 King • 322 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Double Room - Mobility Access with Roll-in Shower

1 Queen • 322 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

Reviews

6.4

Good(1,327 Reviews)

100% verified reviews

8.0

Dec 2024

Enjoyable

The room was clean and the staff were very helpful.

Everything was great

6.0

Sep 2024

Für eine Nacht in Ordnung

Die Lage ist gut.

Die Sauberkeit war nicht gut und am Abend waren viele Obdachlosen um das Hotel herum

8.0

Jun 2024

Great for convention center events

Good location to the convention center. Hotel room was clean. The beds were OK.

Our shower faucet would hang and didn't want to turn off. The toilet ran constantly. No employees at desk at checkout

9.0

Jun 2024

Excelente ubicación

Está ubicado en el centro de Dallas, muy cerca de todas las atracciones turísticas de interés. El restaurante es muy bueno y las habitaciones sumamente cómodas.

9.0

Jun 2024

It was accommodating of our needs and at a fair price.

The staff was extremely nice and helpful. The beds were comfy, and the setup was very convenient for my friends and I. The parking system was efficient and the location was great for our event.

The sink didn’t drain in our room and there were some lights that didn’t work in my friend’s room. Dallas has a bad homeless problem which isn’t the hotel’s fault but there were some unwanted interactions leaving or arriving at the hotel.

5.0

May 2024

马马虎虎，需要提高服务

位置很好

第一晚入住接待前台的接待员服务态度很差，从来没有遇到过这样的接待，只因我有点咳嗽，当面说crazy,，一句也不愿多回答，客人像是犯人

1.0

May 2024

Bad

Nothing

Everything needs to be improved

4.0

May 2024

Night mare in big D

Lunch was good staff friendly, cement pond was ok alittle dirty,bed was comfy air con worked great....

I had to fix the toilet would not flush,all the outlits ground protections were tripped had to reset fridge was off,no end table for my phone and drink had to put it on a chair,and and the coffee maker worked but no hot water came out,but they had coffee in cafe but i wanted a cup now.....

3.0

Apr 2024

Stay elsewhere. Breakfast Included was a scam! Only 2 people are included. Booking.com , do better !

Good location

Staff can be friendlier and attentive. My booking said breakfast included, which is one of the reasons I chose this hotel. When I took my family to eat, they said only two people are included! Each additional person is 17$! I wouldn’t have booked the hotel if there was transparency and I would’ve known this. I had 3 kids with me. I emailed property, Booking.com, and asked front desk to no avail. I would not recommend this property. There are others in the area that clean, nice for a similar price. Pool was filthy dirty. My kids feet were black from the carpet in the room.

9.0

Apr 2024

Très bon hôtel

L’emplacement, le parking (10 dollars pour 1 journée), le lit… Très proche du musée JFK

L’accueil froid au Check in

1.0

Apr 2024

Stay away from this hotel.

Bed was comfortable.

This hotel was one of the worst properties I’ve ever stayed in. From the check-in where front desk employee acted like my arrival was a great imposition on his time, parking system was not well communicated and then there was the property itself - very dated and worn. From sorry looking carpets and room furniture, to room door that you had to use significant force to open, barely functioning loud A/C, toilet that barely flushed and a cockroach in the room as a bonus. Stay away from this one!

1.0

Apr 2024

mal servicio

solicite caneclacion y no la realizaron

9.0

Mar 2024

Great stay.

Cleanliness of the room.

nothing

1.0

Feb 2024

Will not book here again

Convenient location

It was old not updated, elevator was horrible, bathroom in room was dirty , tv was small and barely had channels. Couldn’t watch Netflix or any other streaming service on them, ceiling tiles in hallway missing, water wouldn’t get hot. Just overall a horrible experience from a crowne pass hotel.

8.0

Dec 2023

tres agreable

hotel correct et calme, mais assez ancien, pas de double vitrage donc condensation en hiver, pas de micro onde. Le reste est tres bien...

8.0

Nov 2023

Clean and comfortable accommodation with wonderful Staff

The location for what we were doing in Dallas was perfect. The staff were incredibly helpful during our stay and very welcoming

The property itself is a little run down and could do with a facelift.

3.0

Nov 2023

not again

The location was nice. Parking garage was nice.

the ice machines did not work. You had to go the resturant or bar ro get ice or let an employee help you on a floor with ice. The phones did not work in the room. Neighbors were up all night screaming. Hotel staff said I had canceled my room upon arrival. I explained that I had not. Staff did not explain things well.

8.0

Nov 2023

Nice hotel at a good price comparatively.

Great location and good price point. Room was nice, bed comfortable.

Bathroom was on the smaller side. Bath & shower combo was on the smaller side.

4.0

Oct 2023

Nos tocó una mala experiencia pero el hotel es bueno.

La habitación está muy bien, sólo que el baño estaba tapado

Que no nos recibieron con cortesía y que el sistema se había caído cuando llegamos. Realmente sólo estuvimos 2 horas hospedados.

1.0

Oct 2023

Didn't stay

Did not stay there. Desk clerk did not let us check in after midnight

Would have liked to stay

2.0

Oct 2023

Never again

Nice Room

WIFI sucked - it was slower than dial up

10.0

Oct 2023

i had a good stay

room was great the view of the city was nice

elevator was really slow

3.0

Oct 2023

Could have been better

Quick check in. Beds were clean

Shower drain was slow breakfast was cold and they tried to make us pay for breakfast even tho my reservation said it was included. Parking was expensive and small

9.0

Oct 2023

Great stay

The location was great. The staff member that checked us in and out was very friendly. The room was very clean, modern and comfortable.

Parking was a but confusing, but we called and got it cleared up.

10.0

Oct 2023

Excellent stay

Clean and the staff was very nice

10.0

Oct 2023

Adequate for a short stay

Great location with walkable access to the 6th floor kennedy museum and also jfk memorial A number of tours meet at the jfk memorial so that was great Right next to the city tramway and bus terminal and also the Dallas aquarium Also a short walk to pubs and bars Takes about 15 minutes to walk to the American Airlines centre Breakfast included was sufficient and included hot and cold breakfast options

No in room safe so we had to use a sage deposit box behind reception

7.0

Aug 2023

Older hotel but it is still pretty decent.

The outside gate stopped working.

1.0

Aug 2023

I did not stay at this hotel from the 26th to the 29th. You have charged me twice. This is unaccept

I did not stay at this hotel from the 26th to the 29th. You have charged me twice. This is unacceptable. I stayed 27th to 29th for 2 nights and was charged 428 pounds. This cannot be charged

3.0

Jul 2023

Below average for the price and location of the hotel

Breakfast was good, staff was nice and friendly but clearly needed more help at check in time to get everyone checked in and into their rooms

The elevator kept stopping at the wrong floor, or going back down halfway in the trip up to our floor. The pool was disgusting. Algae all over the sides, broken plaster everywhere, no towels, chairs were broken or missing cushions, the cushions that were there were disgusting with stains and burn holes everywhere. The parking garage smelled like pee and had overflowing trash everywhere. We stood in line for almost an hour waiting to be checked in, the line was going to the lobby entrance. Honestly not impressed for the price that was paid.

10.0

Jul 2023

Would recommend staying here really nice place

Front desk staff was excellent. I do not remember her name but we called her Hollywood. Clean and comfortable rooms.

5.0

Jul 2023

Alright

There wasn't a free breakfast?

They couldn't find my reservation?

8.0

Jul 2023

Tub not draining

It was close to the venew. And the room was ok, the staff was very friendly and helpful.

Didn't know we had to pay for parking, the room was farley clean the bath looked good but the tub didn't drane, I asked for someone to look at it the first day and it still wasn't fixed apon checkout I let them know again. We stayed 3 days.

FAQs

How much does this hotel cost compared to others in Dallas?

The average price for a rental in Dallas is £120 per night. This rental is £25 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel. Enjoy the water!

Is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel pet friendly?

Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.

What amenities are available at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

We found 13 amenities for this rental. This includes pool, air conditioner, pets allowed, internet / wifi, and smoking allowed.

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1 king bed

Pets allowed · Air conditioner · Internet / Wifi

Looking for a memorable stay in Dallas? Our Hotel might just be what you're looking for. Enjoy amenities including Air conditioner, Internet / Wifi and Pets allowed, and more during your stay.

££££

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Hotel in Dallas, TX

Reasons to book

About this hotel

Amenities

Map of Dallas, TX

Nearby attractions

Available Rooms

Queen Room - Mobility Access Roll in Shower/Non-Smoking

Standard King Room

Premium King Room with Balcony

Double Room with City View

Double Room - Mobility Access with Roll-in Shower

Crowne Plaza Hotel Dallas Downtown, an IHG Hotel

Hotel in Dallas, TX

Reasons to book

About this hotel

Amenities

Map of Dallas, TX

Nearby attractions

Available Rooms

Queen Room - Mobility Access Roll in Shower/Non-Smoking

Standard King Room

Premium King Room with Balcony

Double Room with City View

Double Room - Mobility Access with Roll-in Shower

Reviews

FAQs

How much does this hotel cost compared to others in Dallas?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Crowne Plaza Hotel Dallas Downtown, an IHG Hotel pet friendly?

What amenities are available at Crowne Plaza Hotel Dallas Downtown, an IHG Hotel?

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