The Lux Hotel & Conference Center, Ascend Hotel Collection
3.9
Good(227 Reviews)Hotel in Finger Lakes, NY
3-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Includes essentialsPool, Pets allowed, Kitchen or Kitchenette and more
Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental
About this hotel
Located 4 minutes' drive from Seneca Falls, this Waterloo hotel boasts an outdoor heated pool. The Montezuma Winery is less than 10 minutes’ drive away.
Amenities
Pool
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Finger Lakes, NY
Available Rooms
Double Room with Two Double Beds - Non-Smoking
2 Double • 182 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Non-Smoking
1 King • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
Double Room with Two Double Beds - No Elevator - Non-Smoking
2 Double • 182 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Non-Smoking
1 King • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room - Accessible/Non Smoking
1 King • 182 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
££££
Reviews
3.9
Good(227 Reviews)100% verified reviews
3.9
Staff amd amenities excellent. Strategic location to major highways anothet plus factor
Nothing
3.9
The hotel was close to the wineries, casino, outlets, and finger lakes. The town itself is quite small but lovely and welcoming.
The toilets (at least on the first floor) were very small and very close to the ground. I felt like I was using a toilet for a toddler.
3.9
They let me stay anyway
Mt room was not booked when I got there, they did not have my reservation number
3.9
Just needed a quick 1 night stay. Found this hotel. It was newly remodeled, clean and very well priced. Continental breakfast was great, attendant was friendly and attentive. The beds are very comfortable and the big walk in shower was awesome! Very nice place.
3.9
We had to change plans last minute because the place where we were going in MA had water issues. We decided to check out Senecca Falls . Our choice for the hotel was a good choice. Staff were accommodating and friendly. The room was clean. Great, walk-in shower with massage head! Breakfast Included. Walking distance to Store. On-site restaurant. Easy travel to the many sites to see both in Senecca Falls and surrounding areas.
Although having a restaurant on site was nice... the service was great! But the food was more salty than we would like. Oh, the best peanutbutter pie!
3.9
Very nice updated room with comfortable bed and pillows. In room safe and refrigerator was nice. Nice shower. Quiet area.
Room 185 HVAC unit very loud and making gurgling sound. Night light burnt out. Bathroom door towel hook broken off and no toilet paper holder. Room was not made up after leaving at 8a for the day.. Entrance door E continually propped open creating a security issue. If card reader is broken please get it fixed.
3.9
The breakfast was decent and love the upgraded furniture and bathroom.
The cleanliness of the room was poor. There was wads of hair in the shower, greasy fingerprints everywhere, and also most outlets did not work but I do have to say the bedding was very clean even the mattress itself.
3.9
Beds were very clean and comfortable. Bathroom was very nice and spotless. All employees were very friendly and accommodating. Would stay again. Would definitely recommend 👌. Food was also great at the restaurant.
The only thing we didn't like was the pool. We wanted to swim but it was a bit cloudy and could have been cleaned and a heated pool would have been nice. I did put my feet in and it was pretty cool for the sunny August days. I think it needed a complete update. It didn't hinder our stay but it would have been nice for a swim in-between going to attractions in the area.
3.9
Actually the eggs were the fluffiest I've ever had...
Could have had some fruit/yogurt for breakfast..didn't see any, One side of the toaster wasn't working properly, it was a long wait to *toast* anything.
3.9
Clean
Not enough vending machines
3.9
Staff was super friendly and helpful.
Rooms were spacious.
Beds were very comfortable.
No mini fridge in room.
3.9
Breakfast was good. Check-in was difficult due to computer communication issue between booking.com and hotel. Check in clerk was excellent in helping to resolve the issue. Motel in the process of renovation and name change.
Had some small ants on table by TV.
3.9
location and staff was perfect
sewer and bathroom issues couldn’t withstand the volume of people
3.9
The room was nice and clean and the bed was very comfortable.
We were very disappointed about the continental breakfast. We have stayed at other Quality Inns and the breakfast was awesome. This was one of the reasons we booked this stay. We were very excited about breakfast and were very disappointed when we went to go get our food.
3.9
nothing will never stay again
everything. the lights in our room didn’t work and when we complained they said they would fix it and didn’t the whole weekend. we had mold in our fridge that they didn’t clean out when asked. we had stray pins all I’ve the restroom. nothing was clean. the coffee maker didn’t have all the parts and when we asked for the right part they never brought it. The management was horrible and gave no resolution.
3.9
The rooms were comfortable
The hallway had shards of metal on the rugs from construction.
3.9
Clean
Lot of people making noise in the late hours
3.9
Didn't eat
We were not informed that you were under construction when we stayed,house keeping knocked on door before 8 am,I was sleeping my husband was in the shower, when Noone answered she came in,I told her it wasn't check out time
3.9
Everything was awesome and would love to stay there again
3.9
staff was friendly
cleanliness was not great in the room
3.9
The management was very nice and helpful!
3.9
Nothing
The rooms were filthy couldn't even shower there was hair in the shower in all 3 rooms old food and bugs
3.9
was undergoing renovations and was never mentioned on website.
3.9
Friendly helpful ppl
Under renovations. We were not told ahead of time
3.9
The area was ok
there was no front desk and they were unorganized It smell like cigarettes through the whole building The staff didn't know what rooms were available The rooms were not cleaned properly hair every where renovations all through the building We didn't have a working television it smelled like gas and fumes coming out of the heater
3.9
Nothing!!! It was a horrible experience.
First of all, this hotel is under construction and was not noted in the booking process. My room was outdated. My husband and I left the hotel for a few hours, and when we came back, there was a flood of paint on the bathroom floor. We were moved to another room on the 2nd floor, and we had to walk the construction just to get to our room. The tube was filthy, and the floor by the entranceway was wet with a stain. The t.v only had 4 channels. I paid extra for breakfast with my stay and of course no breakfast was there. I will be contacting Cooperate office. Horrible service and experience.!!!!!!!!
FAQs
How much does this hotel cost compared to others in Finger Lakes?
The average price for a rental in Finger Lakes is £237 per night. This rental is £166 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at The Lux Hotel & Conference Center, Ascend Hotel Collection. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at The Lux Hotel & Conference Center, Ascend Hotel Collection. Enjoy the water!
Is The Lux Hotel & Conference Center, Ascend Hotel Collection pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at The Lux Hotel & Conference Center, Ascend Hotel Collection?
We found 12 amenities for this rental. This includes pool, air conditioner, pets allowed, kitchen or kitchenette, and internet / wifi.