GreenTree Inn and Suites Florence, AZ
4.0
Good(286 Reviews)Hotel in Gila County, AZ
Reasons to book
Includes essentialsPool, Kitchen or Kitchenette, Air conditioner and more
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About this hotel
Located on Highway 287 and 1 mile from downtown Florence, this colorful hotel features a large outdoor pool. Free Wi-Fi and a daily breakfast buffet are also provided.
Amenities
Pool
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
Laundry
Balcony or Patio
Hot tub or spa
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Gila County, AZ
Available Rooms
1 King or 2 Queen • 387 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
2 Queen • 409 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
1 King • 387 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 409 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
1 Sofa • 387 ft²
Sleeps 7
+
You'll be directed to Booking.com for availability & pricing
££££
Reviews
4.0
Good(286 Reviews)100% verified reviews
4.0
Really nice breakfast.
All good.
4.0
The staff in Gm were so nice, we requested a bottom floor, since we were up filming a movie and it was easier to get our wardrobe in.The staff was very nice, in fact we extended another day and got our same room. We will come back, very clean room
cant say nothing
4.0
Poor. The pancake machine did not work consistently and the staff were aware. It should have been fixed. The bananas the first two days were dark brown. The breakfast items were not kept stocked. One day we had to search for spoons. When they did have staff they did not keep items stocked.
4.0
Bed was comfortable staff was great
It was noisy all night and food was left in refrigerator from other people
4.0
room, staff, breakfast
weather!
4.0
Not much.
They were out of eggs and gravy at 9:00 AM, when I came down for breakfast. The cranberry juice seemed to be dispensing syrup, not juice. Undrinkable. There was no decaf coffee in the lobby or at breakfast.
There were masses of bugs in the stairwell ground floor, i.e., hundreds. Front desk didn't seem to care when I mentioned it.
4.0
Everything was good staff very friendly , the location was good because it is right off the highway
U can't smoke u have to get up and go outside for the price we should be able to smoke in your room
4.0
Very friendly staff, good free breakfast, quiet and clean
Nothing
4.0
close to event in town
charged extra “hotel fee” cost of almost $11/day for almost $300/day room! TV would not come on, reported it, no response, no TV for stay.
4.0
Front desk girl at CK in was not very helpful
Good breakfast
4.0
I liked that the person that completely checked me in was polite and helpful. We liked that the beds were comfortable and they accommodated our request for extra pillows and towels. The temperature control in the rooms was excellent, the television channel selection was excellent, the wifi was good, there was a nice suite shop downstairs that was useful since later night grocery shopping was about 20-30 minutes away. The room was 90% clean (a lot cleaner than some hotels I have been). The blackout curtains were useful. Everything in the room that we used was fully working and functional. We all enjoyed that there was a mini fridge and microwave in the room. The price was good compared to other prices around the Phoenix area.
**RATING REDO: I didn't appreciate that this property charged me for 3 times for a cancellation fee of $179. My booking was for one night and by the way, we DID NOT cancel, we did stay. I had confirmed with the front desk the rate before I had signed for our one night the rate, which was not that $179 cancellation fee. It took quite a while to get a hold of someone at GreenTree Inn & Suites to address this issue. When we got through, they weren't helpful and blamed those multiple charges on our bank (even though the rate wasn't right and it went through 3 times). I'm not made of money. I am not happy. It took this property a while to answer their phone. Therefore, I am lowering my rating for this property. WILL NOT STAY HERE AGAIN!**
Didn't like that when I arrived one of the staff didn't seem willing to help. They said it was a computer issue, handed it off to the other staff member, and then told that other staff member they were headed out for the day and joked with that worker not to call them in for anything. Seemed like an awfully convenient computer error at that point. We didn't like that there seemed to be quite a bit of hair on the bathroom floor when we got to our room. There was a personal care item left from a previous guest under the bathroom counter stand. Some dust visible behind the corner chair, found a water bottle cap, and dust behind the bed. (Other main areas were well cleaned and kept! I was happy for that! I am sure their housekeeping works very hard and when we saw them in the hallway, they were polite!)
4.0
Bed was amazingly comfortable. The jacuzzi tub in the room was heaven.
The mini fridge in the room was loud. The blackout curtains don’t move, you cannot close them at all.
4.0
Location
4.0
nice room and clean
Just that employees had not filled the body wash in shower. it was empty. just lucky we had brought soap wit us and empty tissue holder.
4.0
Location, room size.
I assume that because it was the Thanksgiving Giving holiday you were short staffed. No one available at breakfast Thursday and no one available when we checked out.
4.0
This hotel was amazing the rooms are really nice and spacious there’s a kitchen set up couch with a pull out bed as well as a desk if you need to work and a side chair enough space and room for any of your needs the bedding is also really comfortable would deff recommend
No complaints
4.0
Location
Front desk person very short when I asked a question
4.0
Chelsea, Lavanté, and Linda were AWESOME!! Thank you for making our trip comfortable and always having smiling and attentive faces when we asked questions or needed anything! The pool and spa were big hits. My dad (who is 71) enjoyed the spa immensely and made him so much more comfortable. Our kiddos loved the pool! The location is also perfect, our relatives who live in Florence are only 10 minutes away 🥰 All in all, it was a pleasant experience. Thank you!
Kendall was not helpful, sometimes rude, was on her phone most of the time and would not or barely acknowledge you when you stopped at the front desk. Every time we asked for room supplies she was very annoyed and refused to even attempt to look for our requested supplies. One evening we asked for towels and toilet paper and she said there were none. But then we asked the front desk just after her shift was up in the morning and the front desk attendant (Lavanté)got them for us right away ( he stepped behind the office space behind the desk). The next evening we requested extra blankets for my sister's room and were told there weren't any. I attempted to call the Greentree reservation line to see if I could find a manager or have them put in a request for us... the reservation clerk was nice enough to call and reported back to me that Kendall was also rude to her and told her there were none because there was a big wedding and no thing had been laundered. How can you run a 300+ room hotel with no housekeeping? Or is she really that lazy and just didn't want to go get linens? Also, she told me there is only one person in the entire building to represent the hotel at night with no way to contact a manager. That seems dangerous to me. What if there was an emergency? I have no confidence that Kendall would have handled an emergency with customers in mind. It was a disheartening experience to deal with a rude employee who could not be bothered with guest comfort and have no alternate person to speak to with.
One other... there were pretzels in the pull out bed when we opened it up. They were not ours. Eww. And there were no linens in the room for the pull out bed, we had to request them.
4.0
It was clean but needed to be swept outdoors after recent rains and lots of bugs.
The bugs. Could have fogged or something.
FAQs
How much does this hotel cost compared to others in Gila County?
The average price for a rental in Gila County is £161 per night. This rental is £104 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at GreenTree Inn and Suites Florence, AZ. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
Yes, a swimming pool is available for use at GreenTree Inn and Suites Florence, AZ. Enjoy the water!
Is GreenTree Inn and Suites Florence, AZ pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at GreenTree Inn and Suites Florence, AZ?
We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.
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