Royale Chulan Cherating Villa

Royale Chulan Cherating Villa Resort in Terengganu, Malaysia

8.5 / 10.0

Excellent(370 Ratings)

Resort in Terengganu, Malaysia

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this resort

Royale Chulan Cherating offers spacious villas with private balconies in Cherating. This beachfront property boasts an outdoor pool, a bar and a restaurant. Free WiFi is accessible throughout and free parking is provided.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Garden

Family friendly

Map of Terengganu, Malaysia

Available Rooms

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

Royale Chulan Cherating Villa

££££

8.5 / 10.0

Excellent(370 Ratings)

Resort in Terengganu, Malaysia

5-Star Resort

Reasons to book

Guests love it hereGuests give this property a top rating

Well priced for this locationProperty prices in this area are generally higher

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

About this resort

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Wheelchair accessible

Beachfront or waterfront

Garden

Family friendly

Map of Terengganu, Malaysia

Available Rooms

1 King • 645 ft²

Sleeps 4

You'll be directed to Booking.com for availability & pricing

1 King • 538 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 Double • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Double • 365 ft²

Sleeps 2

You'll be directed to Booking.com for availability & pricing

1 Queen

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Ratings and reviews

8.5 / 10.0

Excellent(370 Ratings)

100% verified reviews

8.0 / 10.0

Jul 2024

not a bad choice for recharge and relax.

breakfast just like normal hotel style but they allowed us for taking our breakfast at 10.30am due to miscommunication with reception for the breakfast timing. Paid RM45 per pax for BBQ dinner but not much choice. only one choice of chicken wing, fish and beef with bbq but not all guests can eat beef. Suggest to have more choice on chicken or others seafood instead of beef. Could found the beef quantity quite a lot left in the tray. So not much people took it or the beef portion is too much.

some part of room facilities looked old and not well maintained, eg. tailet bowl looked black and also the door handle broken but not repaired until we called the reception. Then the staffs, who came and repair the door handle, did not wear the mask and coughing! This is really not a good hotel practice. Also, did not clean the area after repair. Left the screw and dirt on floor.

1.0 / 10.0

May 2024

BED BUGS :(

We booked this beautiful villa for our anniversary getaway, expecting a luxurious and relaxing stay. Unfortunately, our experience was turned into a nightmare by bed bugs. We woke up with itchy bites and upon inspection, found clear signs of an infestation. We immediately notified the staff, but their response was underwhelming. They simply sprayed the bed with insect repellent (which doesn't work on bed bugs!) and changed the sheets. This did nothing to address the root of the problem. Now, the infestation has spread to our own home, causing further stress and financial burden with extermination costs. Adding insult to injury, after this experience, we discovered older reviews mentioning similar bed bug issues at this same villa. Just google Royale Chulan Cherating Villa Bed Bugs and you will find it. This suggests the problem has been ongoing and not properly addressed by management. We will be filing a formal complaint with the hotel, as their response was inadequate and put future guests at risk. Future travelers should be aware of this ongoing problem before booking.

9.0 / 10.0

Jul 2023

We had a great time at a beautiful hotel with good food and a nice view of the ocean from our room.

1. The room was spacious, clean and has a fantastic view of the ocean! 2. Most of the staff were courteous and friendly. 3. The breakfast and dinner: a good spread and tasty.

1. The swimming pool only opens at 9am; should be earlier at 8am. 2. The TV has very few channels. 3. We arrived at 2pm but the guard and the did not allow us to enter as check-in was at 3pm but we insisted to be allowed in to the lobby. Similarly, the receptionist did not allow us to be at the lobby but we insisted.

8.0 / 10.0

May 2023

Good

Friendly staff. Delicious dinner spread.

Breakfast buffet food spread should be paid extra attention. Pudding and bread were stale and expired.

9.0 / 10.0

May 2023

Superb

Nice and serene.

No gym. Pool closes opens late ie 9am and closes too early ie 7pm, should at least 8am-8pm.

6.0 / 10.0

Apr 2023

Excellent and beautiful villa facing the South China Sea, but very disappointing customer service!

The facilities are generally well maintained, well done. The villa facing the ocean is awesome, spacious and beautiful room. The bathroom is great with the jacuzzi facing the ocean - excellent. The dinner spread (Buffet Ramadhan) was not so bad.

Went to the Buffet Ramadhan on 7 April 2023, which is near the berbuka puasa time. Requested for a table outdoor, which can be arranged, but the staff is taking too long to set it up (basically didn't do anything surprising). I was not happy as that should take a few minutes of their time. So I told them it's alright, let me carry the table myself - but they insisted to do it. Think your staff has to take proper training on how to apply their common senses with guests. Later at night (around 9.00 pm), I called the operator asking for ice and more toileteries. A staff came and brought the toileteries accordingly. However it takes too long. I kept calling the operator (at O) but no one picked up. So I went out from the villa, so I can go walk to the restaurant myself. Bumped into 2 staff who's in the buggy..I told them what happened. He said the operator is not available as they're busy sending guests. So one staff volunteered to pick up the ice for me, which I only got after more than 1 hour. Hope the customer service can be improved significantly.

7.0 / 10.0

Apr 2023

price is above expected facility and dine in options

the location and rooms were good

the food serving area is setup in a ballroom type area for in house dining.

8.0 / 10.0

Mar 2023

Awesome staffs & views!

The staffs are friendly & helpful, the room locates right in front of the cherating beach, making it just a few steps away from the room! :) The view is great & breakfast selection is plenty!

No car access in the resort itself, will have to call for buggy every time you wanna head out of the resort.

4.0 / 10.0

Mar 2023

Disappointing

The beach was good and clean, so was the facility and room

The food that was part of package was teribble. Better skip it

7.0 / 10.0

Jan 2023

Good

very clean

food. they never listen about the food. lots had described the food is poor

7.0 / 10.0

Dec 2022

Great facilities and nice staffs!

I really like the service by all the staffs. very helpful! 🤩 The shower smells was awesome too with a lots of bubbles. The dinner food was great too! I like the Cherating lama fried rice recommended by the staffs. I had great time at the spa with 1hr massage session! Price is reasonable with such treatment! A great couple activity during rainy season.

I stayed at ocean room 302, but the view was covered by plants. So I guess you should name it as “garden view” instead of ocean view. I cant see the “ocean” at all. The stairs to the beach is not really kids and pregnant woman friendly. Hope the management can improvise that part. The breakfast buffet was just so-so, not so many choices of food.

7.0 / 10.0

Oct 2022

Good

The property itself is great. It reminded me a little of Mykonos in Greece.

The management could have been better and more guest friendly. The beach is actually small.

9.0 / 10.0

Sep 2022

Superb

The one bed room villa was superb!

8.0 / 10.0

Sep 2022

room is good , food is suck & super bad , please need improve

luxury

the food serving is totally bad , taste vomit , super hard chicken like rubber wood , seafood smelly , all the bread like overnight & keep for so long & take out serve in morning breakfast & dinner as well .. I saw a same bread shape with a small hole from the first day we start dining until the last day dinner also we still saw the same bread as I have already mark down the logo .. seriously bad food ever in my whole life for the luxury hotel serving the super bad food .

9.0 / 10.0

Sep 2022

A calm getaway

Nice view from our room. Clean seaside. Good varieties of food (breakfast and dinner). Friendly staff and the check out and check in process were easy as well.

9.0 / 10.0

Jun 2022

Superb

The staff is very friendly, and it really feels like home.

The bathtub jacuzzi is not functioning.

10.0 / 10.0

Mar 2022

Exceptional

The room was so big with a beautiful sea view. Can see the sunrise and sunset at the balcony. So peaceful. The food also great!

9.0 / 10.0

Mar 2022

Spectacular short stay

the 1 bedroom villa is spacious. The sea view was spectacular. Location totally great..! The beach was awesome…!

Need to go down & up flight of staircase as the beach is down there. Maybe not very suitable for those in wheelchair. Probably they have special access road. However buggy is available 24-7 & has very quick response time..!

10.0 / 10.0

Feb 2022

Exceptional

Things I like best: a) Very luxurious feel and was indeed a luxury resort b) Seaview villa facing the cherating beach c) Fantastic villa with separate rooms for 2 single beds, own shower and TV d) Big master bathroom with tub e) The cherating beach was a superb shallow beach suitable for kids f) The 2 pools were great fun g) Surrounded by local restaurants - walking distance h) SPA service was cheap! i) Fantastic staffs j) Breakfast spread was good k) If you dine in at the seaview restaurant on site, you will get 25% discount as compared to in room dining l) Check in was smooth - they were waiting for you and made you felt so welcome We love everything about the villa and feels like not wanting to leave

What I did not like: a) Waiting for buggy could be a challenge b) On site restaurant foods are tasty but for whatever reason, always served cold and took quite some time to be served (although not many patrons at that time) c) If you are not a beach bump, nothing more you could do here and need to go outside the resort to seek for other activities

8.0 / 10.0

Jan 2022

Value for money

Great stay and value for money. Big room and very comfortable.

8.0 / 10.0

Dec 2021

It was a rainy saturday, glad we get the right room

The ambiance, how they greet and when they served with smile even they are understaff

To ride buggy everytime i need to go tomy car

9.0 / 10.0

Nov 2021

Superb

the view was great and spacious room

8.0 / 10.0

Nov 2021

Awesome experience overall except check in time/process

Villa was super comfortable. View was awesome.

Had to wait till 4.15pm to get the keys for the villa. Waiting in common area with baby after a drive from KL was not something I had anticipated as the the check in time was 3pm.

FAQs

How much does this resort cost compared to others in Terengganu, Malaysia?

The average price for a rental in Terengganu, Malaysia is £31 per night. This rental is £11 less expensive than the average.

Is parking included with this resort?

Yes, parking is listed as an amenity at Royale Chulan Cherating Villa. For more information, we encourage you to contact the property about where to park.

Is there a pool at this resort?

Yes, a swimming pool is available for use at Royale Chulan Cherating Villa. Enjoy the water!

Is Royale Chulan Cherating Villa pet friendly?

Unfortunately, this resort is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Royale Chulan Cherating Villa?

We found 13 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Looking for the perfect place to call home during your trip to Terengganu, Malaysia? This Resort offers a comfort and style with top-notch amenities, including Air conditioner, Internet / Wifi and Laundry, and more.

££££

Royale Chulan Cherating Villa

Resort in Terengganu, Malaysia

Reasons to book

About this resort

Amenities

Map of Terengganu, Malaysia

Available Rooms

Royale Chulan Cherating Villa

Resort in Terengganu, Malaysia

Reasons to book

About this resort

Amenities

Map of Terengganu, Malaysia

Available Rooms

Ratings and reviews

FAQs

How much does this resort cost compared to others in Terengganu, Malaysia?

Is parking included with this resort?

Is there a pool at this resort?

Is Royale Chulan Cherating Villa pet friendly?

What amenities are available at Royale Chulan Cherating Villa?

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