Pullman Luang Prabang

4.3

Excellent(83 Reviews)

Hotel in Luang Prabang Province, Laos

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Set in Luang Prabang, 4.7 km from Mount Phousy, Pullman Luang Prabang offers accommodation with free bikes, free private parking, an outdoor swimming pool and a fitness centre. Among the various facilities are a garden, a terrace, as well as a bar.

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Luang Prabang Province, Laos

Available Rooms

1 King • 710 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 947 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1076 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

££££

Pullman Luang Prabang

££££

4.3

Excellent(83 Reviews)

Hotel in Luang Prabang Province, Laos

5-Star Hotel

Reasons to book

Includes essentialsGarden, Pool, Kitchen or Kitchenette and more

Book with confidenceWe partner with the top travel sites so you know you're getting a great deal on the perfect rental

About this hotel

Amenities

Pool

Air conditioner

Kitchen or Kitchenette

Internet / Wifi

Smoking allowed

Parking

Laundry

Balcony or Patio

Hot tub or spa

Wheelchair accessible

Gym or Fitness Center

Garden

Family friendly

Map of Luang Prabang Province, Laos

Available Rooms

1 King • 710 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

2 Single • 452 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 947 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

1 King • 1076 ft²

Sleeps 3

You'll be directed to Booking.com for availability & pricing

Reviews

4.3

Excellent(83 Reviews)

100% verified reviews

4.3

Jan 2024

Nicht wirklich schön

Die Lage des Hotel ist wunderschön, etwas außerhalb der Stadt. Sowohl im Hotel als auch am Rand befinden sich schön angelegte Reisfelder. Auch das Frühstück ist sehr gut, hier findet jeder etwas für seinen Geschmack. Das wars dann aber auch: Wir hatten bereits vor Anreise und nochmal beim Check in um ein ruhiges Zimmer gebeten. Unser Wunsch wurde leider nicht erfüllt, obwohl im hinteren Bereich des Hotels (u.E. ruhigeren Bereich) die Zimmer nicht ausgebucht waren. Beim Bezug des Zimmers dachten wir zunächst wir befinden uns auf einem "Jahrmarkt", Musik von der Straße außerhalb des Hotels (wofür natürlich das Hotel nichts kann), aber direkt über unser Eingangstür befand sich ein Lautsprecher aus welchem ebenfalls lautstark Musik trällerte. Wir fanden dies äußerst störend, da man sich im Zimmer dem Geträller ebenfalls nicht entziehen konnte. Zweimaliges Anrufen in der Rezeption blieben erfolglos, erst nach direktem Vorsprechen in der Rezeption wurde der Lautsprecher still gelegt. Statt die Silvesterfeier im großen Restaurant durchzuführen, wurde diese ab 21:00 direkt vor den Hotelzimmer durchgeführt. Die Lautstärke aus den Musikboxen vor den Fenstern verhinderte die Möglichkeit, für diejenigen, denen das Programm so gar nicht zusagte, sich entspannend zurückzuziehen bzw. überhaupt noch ein Gespräch zu führen.

Ferner musste wir bereits am ersten Tag feststellen, dass offensichtlich unter unserer Villa die Abflussrohre nicht so ganz funktionierten, Nicht nur das es im Bad muffelte, bei jedem Toilettengang musste kräftig mit Wassereimer nach gespült werden. Am dritten Tag traten dann die Abwasser aus den Fliesen hervor. Nach Beanstandungen wurde uns dann ein anderes Zimmer zur Verfügung gestellt, gleiche Villa obere Etage, was die Sache nur bedingt gelöst hat. Was uns aber absolut gestört hat, war die Sauberkeit. 2 Tage lagen in der Dusche die Haarbüschel vom Vermieter. An zwei Tagen sind wir gegen 15:30 Uhr von der Tour zurückgekehrt, es waren weder Betten gemacht noch das Zimmer gereinigt. Erst nach Aufforderung kam dann gegen 16:00 Uhr der Reinigungsservice. Bei einem Zimmer für 300 EUR/Nacht nicht zu akzeptieren. Bleibt man nur eine Nacht (wie die vielen Touristengruppen aus China) bleiben einem diese Mängel verborgen, dann kann dieses Hotel vielleicht auch "punkten", für einen längeren Aufenthalt hat es uns jedenfalls nicht gefallen, M.E. ist bei diesem Hotel noch erheblich Luft nach oben, die Mängel sind hier offensichtlich im Management zu suchen.

4.3

Jan 2024

Local excelente e estrutura muito boa.

Fantástica estrutura e funcionários simpáticos.

4.3

Dec 2023

We enjoyed our stay very much! Thanks so much!

Beautiful and peaceful location! Kind staff! Delicious breakfast!

The blind curtain in our room was broken but not a big problem.

4.3

Apr 2023

good but can be better

staff is very helpful. the room is really clean

swimming pool is not clean. so many dust and moss in water.

4.3

Feb 2023

amazing hotel nice staff

everything!!

nothing

4.3

Oct 2022

Great stay at Luang Prabang

New, clean, premium and great customer service

shower - low pressure and heater issues

4.3

Mar 2022

Superb

Beautiful view, staff provide good support, good breakfast and I like the latte

4.3

Jan 2022

Fine

The grounds Handwritten card welcoming us to the hotel and wishing us a wonderful stay Compliments water, tea / coffee & hand sanitizer The bed & pillows were super soft & comfortable The a la carte breakfast was honestly nice, despite what I read in previous reviews The views

What we arrived to was absolutely TERRIBLE! We arrived to the lobby where NO ONE was working. No valet or host to let us know what to do with our car. The lights in the lobby were off. No background / waiting music playing. Dead silence. Not a single person at a desk, coffee bar, or even on the whole lobby floor. It was as if we walked into an abandoned building! One which we were paying a decent amount of money to stay in! We actually had to shout out “sabaidee” in the hopes that someone might arrive and tell us how or where to check in. Finally a host arrived and got some people out actually sit at their desks again; but they were all wearing baggy sweaters like it was a chilled day at home! It was absolutely appalling. From that day (and my very clearly frustrated face) however, there was always someone in the lobby, with lights on, wishing you a wonderful day and offering help.

4.3

Jan 2022

Very good

The hotel was very nice, clean and comfortable. But I think the breakfast was very poor. It did not meet my expectation.

The food was not great, it was very average. I expected 5 star breakfast but it was like breakfast in guesthouse.

4.3

Dec 2021

Pleasant stay! I will definitely come back

it’s a bit away from main town but it’s really good location and we felt very exclusive away from the town. we booked deluxe room and it has bathtub and beautiful balcony. there is baggy service 24 hours so no need to walk from lobby to the room.

we liked everything about service, room, and facilities but it would have been perfect if the food was good!

4.3

Apr 2021

This could just be my favourite hotel in Luang Prabang.

Everything from property, to location to team. Every detail was very well thought. The team is very well trained, to not just provide excellent service but exceptional customer delight. Being an ex-hotelier. I am impressed.

Seriously nothing.

4.3

Jul 2020

Thanks

We enjoi everithing

Everithing is exelent

4.3

Mar 2020

Stunning hotel but they need to work on the staff service levels

Beautiful setting with rice paddies throughout the hotel. Great facilities. Lovely escape from town.

Real shame that the hotel isn't doing more to be more sustainable (as the Pullman group tries to claim it is). Communicating with staff was challenging, not the level of service you expect from this hotel.

4.3

Jan 2020

perfect

everything was perfect

location was bit far but the shuttle bus service helped us.

4.3

Oct 2019

Fabulous

Room design and facilities, the atmosphere, surroundings and staff hospitality

The hot water didn't work for the entire stay, it was not warm at all. The hotel tried to fix the broken pipe and asked me to turn on the tap for 15 mn but it was the same. If they could fix this issue, they would get 9/10.

FAQs

How much does this hotel cost compared to others in Luang Prabang Province, Laos?

The average price for a rental in Luang Prabang Province, Laos is £31 per night. This rental is £23 above the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at Pullman Luang Prabang. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

Yes, a swimming pool is available for use at Pullman Luang Prabang. Enjoy the water!

Is Pullman Luang Prabang pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at Pullman Luang Prabang?

We found 14 amenities for this rental. This includes pool, air conditioner, kitchen or kitchenette, internet / wifi, and smoking allowed.

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Average(31 Reviews)

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3star

2 single beds

Garden · Air conditioner · Internet / Wifi

Looking to create some memories in Luang Prabang Province, Laos? Look no further than our Hotel, Phouluang Hotel. Enjoy top-rated amenities including Air conditioner, Internet / Wifi and Laundry, and more.

££££

Pullman Luang Prabang

Hotel in Luang Prabang Province, Laos

Reasons to book

About this hotel

Amenities

Map of Luang Prabang Province, Laos

Available Rooms

Pullman Luang Prabang

Hotel in Luang Prabang Province, Laos

Reasons to book

About this hotel

Amenities

Map of Luang Prabang Province, Laos

Available Rooms

Reviews

FAQs

How much does this hotel cost compared to others in Luang Prabang Province, Laos?

Is parking included with this hotel?

Is there a pool at this hotel?

Is Pullman Luang Prabang pet friendly?

What amenities are available at Pullman Luang Prabang?

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