Tru By Hilton Jacksonville St Johns Town Center
Hotel in Jacksonville, FL
3-Star Hotel
Reasons to book
Guests love it hereGuests give this property a top rating
Free cancellationFull refund if you change your mind
Great for petsBring all your friends and family, even the furry ones
About this hotel
Tru By Hilton Jacksonville St Johns Town Center is set in Jacksonville, within 16 km of EverBank Field and 16 km of Timucuan Ecological Historical Preserve. Featuring a fitness centre, the 3-star hotel has air-conditioned rooms with free WiFi.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Map of Jacksonville, FL
Available Rooms
1 King • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 333 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
2 Queen • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
2 Queen • 333 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
9.0 / 10.0
Clean.. games in lobby.
Unfortunately CC did not work and for a hard of hearing person that was frustrating
8.0 / 10.0
.Room location on the 2nd floor
More options at bfast
9.0 / 10.0
The lobby just like university cafeteria, calm and clean place to do my work whiling my kids were sleeping in the room. Hot water in the lobby for my herbal tea is the best.
The shower water wasn’t powerful.
10.0 / 10.0
The room was big
10.0 / 10.0
Staff
Nothing
8.0 / 10.0
The breakfast was ok, but I couldn’t only eat 2 pancakes.
Breakfast
10.0 / 10.0
Convenient location. Restaurants and shops in walking distance. Friendly staff went above and beyond to meet my needs.
Construction in the parking lot caused sidewalks to be blocked.
10.0 / 10.0
I’m actually from Jax Beach, but booked a staycation here for my husband and I after an Icemen game. The staff was super friendly and helpful and everywhere I went onsite was clean, including my spacious room. There are tons of snacks available in the lobby as well as a nice continental breakfast.
One thing I’d change - I had a handicapped accessible room, which was surprisingly accommodating, except the squeeze bottles for toiletries. I have a deficit in my left hand that makes it very weak and experienced difficulties using it. Someone who has had a stroke or other disability might have significant trouble. But really, an exceptional property altogether!
10.0 / 10.0
Customer service
9.0 / 10.0
It was extremely clean, well lit, professional and check-in was quick. The beds were exceptional and comfy. Very minimalistic style room with a small desk, no-waste approach. The television was in Ultra 4D, 4K High Definition. The location is right next to every store and restaurant imaginable. It is within walking distance, so if you are staying more than one night, there is no need to drive.
There could have been more options when it came to breakfast.
10.0 / 10.0
There was a large assortment of choices available. Everything was great.
Everything was great.
7.0 / 10.0
Das Personal bei Einquecken war sehr unfreundlich und nicht wirklich hilfsbereit. Außerdem habe ich der Unterkunft zwei Tage vorher eine Mail geschrieben und keine Antwort erhalten.
10.0 / 10.0
Location was perfect and breakfast wasn’t too bad.
You could tell the top to the hot water carafe was interchanged with the one from the coffee carafe, as it made my hot tea taste like coffee.
10.0 / 10.0
Clean and comfortable
10.0 / 10.0
I’ve been booking on line for the last few months, and the price changes when I check in at the location. That’s a problem, I am due some adjustments in lieu of.
10.0 / 10.0
Over charged
10.0 / 10.0
Over charged
10.0 / 10.0
breakfast and location was great
nothing
9.0 / 10.0
Great location, nice amenities, and clean.
Breakfast was mediocre
6.0 / 10.0
Clean
Staffs who terrible and cheapest mind for attitude to customers
10.0 / 10.0
Everything
N/A
9.0 / 10.0
The bright happy colors in the lobby area
The person banging on my door at 11:02 when we were headed out of our room at the end of our stay
6.0 / 10.0
The location was amazing. Restaurants and stores were within walking distance. Front counter help was good.
Hotel was over priced. The room was extremely small. No where to store clothes or luggage. Pillows were not of Hilton standards. Overall it did not feel like a Hilton. No over hang to protect from weather. Only one elevator in service the entire weekend.
10.0 / 10.0
Close to the college campus and around a good amount of stores
Nothing
7.0 / 10.0
Breakfast
1.0 / 10.0
False advertising pool but it’s actually just a pool table. Way to expensive for a hotel in Florida with no pool…
10.0 / 10.0
A very modern decor with a clean feeling. Staff was friendly and helpful. The location near the St. John’s Mall and lots of restaurants.
Breakfast was good, but like limited choices. There were no muffins and non-sugar cereals were lacking.
8.0 / 10.0
Very good choice
Charging me $25 above my rate and supposely getting a credit after checkout; Stupid
7.0 / 10.0
Security
Needs upgrades , bed uncomfortable.
10.0 / 10.0
The Bed and shower
No laundry onsite
10.0 / 10.0
Great location
No pool...but you can't have everything.
7.0 / 10.0
great location
the kind room was very small and did not have a microwave
FAQs
How much does this hotel cost compared to others in Jacksonville?
The average price for a rental in Jacksonville is R 3,889 per night. This rental is R 1,954 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Tru By Hilton Jacksonville St Johns Town Center. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Tru By Hilton Jacksonville St Johns Town Center pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Tru By Hilton Jacksonville St Johns Town Center?
We found 8 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and parking.
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