SureStay Plus by Best Western Mobile I-65

Lobby or reception
Lobby or reception
Bedroom
Bedroom
Breakfast
2.6 / 5.0
Fair (57 Ratings)

Hotel in Mobile, AL

Reasons to book

Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel

Set in Mobile and with University of Mobile reachable within 19 km, SureStay Plus by Best Western Mobile I-65 offers a fitness centre, non-smoking rooms, free WiFi throughout the property and a shared lounge. The property is around 9.

Amenities

Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Gym or Fitness Center

Map of Mobile, AL

Available Rooms

Queen Room with Two Queen Beds - Non-Smoking

2 Queen • 301 ft²

Room
Sleeps 4
You'll be directed to Booking.com for availability & pricing

King Room - Non-Smoking

1 King • 301 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

King Suite - Non-Smoking

1 King • 355 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

King Suite with Spa Bath - Non-Smoking

1 King • 398 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing

King Room with Roll-In Shower - Disability Access/Non-Smoking

1 King • 301 ft²

Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
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Ratings and reviews

2.6 / 5.0
Fair (57 Ratings)
100% verified reviews
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
Jul 2022
Night staff tried hard, could not find morning staff
location
The card reading machine and telephones were out of service so we had no room keys and had to wait for someone to let us in the back and then into our room. I understand this is no fault of the staff, they cannot control computers. The night staff did everything they could to help us. When we checked out the next morning, however, there was no one at the front desk, just a note that read: “Be back at 7:00” so I returned at 7:00 and waited 10 minutes, went back to my car, then back in at 7:20. Still no staff. The only available person was the breakfast attendant and she did the best she could to help me. I understand workers are hard to find and I understand times are very different than they were just a couple of years ago. I’m sad to see work ethic and pride in a career are suffering.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jul 2022
worst stay ever
nothing
i booked a room with a jacuzzi it did not work the covers and towels was dirty the key cards didn’t work I had to get let in my room every time the ac made a loud noise couldn’t get moved to another room because the next room the tried jacuzzi didn’t work
2.0 / 5.0
star 3 emptystar 4 emptystar 5 empty
Jun 2022
All in all it was ok for my son and me. My wife would not have stayed.
Breakfast was ok. It was pretty much what you expect. No complaints. Location was actually ok for us because it was quick access to our final destination of Dauphin Island
The property needs to be cleaned. The carpets are very dirty and will probably have to be replaced. The room wasnt nearly as bad but the whole place could use a facelift.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Jun 2022
Bad
Location was close to shops
Broken/leaking a/c Broken fridge Broken door locks No phone in rooms Dishonest staff Ceiling falling down in lobby Leaking shower
2.5 / 5.0
star 4 emptystar 5 empty
Jun 2022
Passable
The air conditioner in the lobby area was broken, the card machine wasn't work correctly and I had to swipe my card several times. The cell phone charging port in my room didn't work and the bed wasn't comfortable. I had to kick a water bug out my door the first day checking into the hotel and the individual working the breakfast area the next morning was rude. I was asked several times when walking out the lobby to go and get gas "You checking out". No, not now, don't I have until 11:00 am. " You must be staying another night". They were so pushy and wanted me to hurry up and leave. I have never stayed at a Comfort Inn this terrible and Comfort Inns are the only hotels I use.
Everything I mentioned in the previous section
1.0 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Apr 2022
Disaster
What Breakfast? No OJ, No water, No cranberry juice. Only cafe. The floors are dirty and you can get high just by walking down the hall. The very strong odor of marijuana is not acceptable.
New furnishing, cleanliness, and some maintenance would improve the appearance of the place.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Apr 2022
Bad
It was filthy. The pool in the back has green stagnant water in it. The blanket on the bed was bleach stained. The ceiling in the bathroom had mold all over it. Another room had a busted out window.
0.5 / 5.0
star 2 emptystar 3 emptystar 4 emptystar 5 empty
Apr 2022
WORST STAY EVER
NOTHING@ALL😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
THIS WAS THE WORST PLACE IVE EVERY STAYED IN IN MY ENTIRE LIFE YES IT WAS THAT HORRIBLE😡😡😡😡

FAQs

How much does this hotel cost compared to others in Mobile?

The average price for a rental in Mobile is R 2,194 per night. This rental is R 701 less expensive than the average.

Is parking included with this hotel?

Yes, parking is listed as an amenity at SureStay Plus by Best Western Mobile I-65. For more information, we encourage you to contact the property about where to park.

Is there a pool at this hotel?

We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.

Is SureStay Plus by Best Western Mobile I-65 pet friendly?

Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"

What amenities are available at SureStay Plus by Best Western Mobile I-65?

We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.

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