SureStay Plus by Best Western Mobile I-65
Hotel in Mobile, AL
Reasons to book
Includes essentialsKitchen or Kitchenette, Air conditioner, Internet / Wifi and more
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About this hotel
Set in Mobile and with University of Mobile reachable within 19 km, SureStay Plus by Best Western Mobile I-65 offers a fitness centre, non-smoking rooms, free WiFi throughout the property and a shared lounge. The property is around 9.
Amenities
Air conditioner
Kitchen or Kitchenette
Internet / Wifi
Smoking allowed
Parking
TV
Wheelchair accessible
Gym or Fitness Center
Map of Mobile, AL
Available Rooms
Queen Room with Two Queen Beds - Non-Smoking
2 Queen • 301 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
King Room - Non-Smoking
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Suite - Non-Smoking
1 King • 355 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Suite with Spa Bath - Non-Smoking
1 King • 398 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
King Room with Roll-In Shower - Disability Access/Non-Smoking
1 King • 301 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
2.0 / 5.0
location
The card reading machine and telephones were out of service so we had no room keys and had to wait for someone to let us in the back and then into our room. I understand this is no fault of the staff, they cannot control computers. The night staff did everything they could to help us. When we checked out the next morning, however, there was no one at the front desk, just a note that read: “Be back at 7:00” so I returned at 7:00 and waited 10 minutes, went back to my car, then back in at 7:20. Still no staff. The only available person was the breakfast attendant and she did the best she could to help me. I understand workers are hard to find and I understand times are very different than they were just a couple of years ago. I’m sad to see work ethic and pride in a career are suffering.
0.5 / 5.0
nothing
i booked a room with a jacuzzi it did not work the covers and towels was dirty the key cards didn’t work I had to get let in my room every time the ac made a loud noise couldn’t get moved to another room because the next room the tried jacuzzi didn’t work
2.0 / 5.0
Breakfast was ok. It was pretty much what you expect. No complaints. Location was actually ok for us because it was quick access to our final destination of Dauphin Island
The property needs to be cleaned. The carpets are very dirty and will probably have to be replaced. The room wasnt nearly as bad but the whole place could use a facelift.
0.5 / 5.0
Location was close to shops
Broken/leaking a/c
Broken fridge
Broken door locks
No phone in rooms
Dishonest staff
Ceiling falling down in lobby
Leaking shower
2.5 / 5.0
The air conditioner in the lobby area was broken, the card machine wasn't work correctly and I had to swipe my card several times. The cell phone charging port in my room didn't work and the bed wasn't comfortable. I had to kick a water bug out my door the first day checking into the hotel and the individual working the breakfast area the next morning was rude. I was asked several times when walking out the lobby to go and get gas "You checking out". No, not now, don't I have until 11:00 am. " You must be staying another night". They were so pushy and wanted me to hurry up and leave. I have never stayed at a Comfort Inn this terrible and Comfort Inns are the only hotels I use.
Everything I mentioned in the previous section
1.0 / 5.0
What Breakfast? No OJ, No water, No cranberry juice. Only cafe. The floors are dirty and you can get high just by walking down the hall. The very strong odor of marijuana is not acceptable.
New furnishing, cleanliness, and some maintenance would improve the appearance of the place.
0.5 / 5.0
It was filthy. The pool in the back has green stagnant water in it. The blanket on the bed was bleach stained. The ceiling in the bathroom had mold all over it. Another room had a busted out window.
0.5 / 5.0
NOTHING@ALL😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡😡
THIS WAS THE WORST PLACE IVE EVERY STAYED IN IN MY ENTIRE LIFE
YES IT WAS THAT HORRIBLE😡😡😡😡
5.0 / 5.0
it was clean
2.0 / 5.0
Hotel was run down the sheets was dirty the room smelled there was no towels cleaned, location was close to everything different store food places
Nothing but close to stores
4.0 / 5.0
Staff was great the room was ok clean was in a good location right off interstate
Hotel seemed falling apart the hallways was disgusting the complimentary breakfast had no juice or food stale bagels and stale coffee dont even bother putting it as an option also had no clean towels in room had to go get them made me wonder did they forget or just didnt clean the room properly
0.5 / 5.0
unsafe location but right on an interstate.
i drove by; looked unsafe and unoccupied. terrible property. hotel doesn't need to be on your site. i thought your hotels could be trusted.
2.0 / 5.0
the front desk staff was warm and welcoming
1) dilapidated
2) dark, not welcoming. very sketchy
2.5 / 5.0
People was nice
There was a bug in my ro and my room smelled like mildew
0.5 / 5.0
Breakfast was okay.
Room smelled and not very clean. Rug was torn by the door no safety lock on the door. No safe in the room.
1.5 / 5.0
No breakfast
Location was good
.Needs some Renovations or just some paint . door looked like someone had beaten on it with a hammer.
0.5 / 5.0
Not one thing!!!
This place should be condemned. The only thing missing was a fence around the place to not allow ANYONE in.
The room was filthy. Dirty washcloths hanging in shower. Mildew smell. Roaches in room. Water / wet carpet. No garbage can in room. Elevator was dirty and creepy like something from a horror movie. The room key was hit or miss. Sometimes it worked, most times it didn't . Pool area was trashed and pool was dirty. I could go on and on, however, I would rather not. We were evacuated from home due to Hurricane Ida and had NO other choice for 3 nights.
2.0 / 5.0
The bed was comfortable. The room was clean.
The refrigerator ran but did not cool. The AC would cool to 74 degrees but no cooler. The extra security bolt on the door did not work. I could not take a shower or bath during my stay. There was a pipe coming out into the tub with no way to turn the shower on. There was no stopper to allow you to take a bath. The AC was not working in the front lobby while I was there. I told the front desk that I needed another room shortly after arriving on Tuesday. I waited for 2 hours and went back and told him that I would just stay where I was but would like lived on Wednesday. When I returned from work my key didn’t even work as it had only been fixed for one night. No mention was made to move me so I just gave up and suffered through.
1.5 / 5.0
Property needs to be updated very bad condition.
The whole property and the rooms are old and stinky.
4.5 / 5.0
YOU ONLY HAD SACK ----NOT SO GOOD
THE KING BEDS
0.5 / 5.0
NOTHING !! Staff was friendly but seemed over worked
VERY DIRTY !!! Had to Change Rooms 3x smelly refrigerator in the last room The Place really needs to be revamped !!Would not recommend staying here!!!
0.5 / 5.0
They had no clean towels
The room was not clean
5.0 / 5.0
The staff was very nice. The breakfast was adequate. I was comfortable in my room.
N/A
1.5 / 5.0
There was hot water. Good wifi. The rooms smelled clean. Staff were kind and helpful.
The room was in a dilapidated condition. Tile was broken in the bathroom. There was black mold on the shower head. The phone cord had been chewed through. Most of the furniture had damage as well.
FAQs
How much does this hotel cost compared to others in Mobile?
The average price for a rental in Mobile is R 2,194 per night. This rental is R 701 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at SureStay Plus by Best Western Mobile I-65. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is SureStay Plus by Best Western Mobile I-65 pet friendly?
Unfortunately, this hotel is not pet-friendly. Try searching again and filter for "Pets Allowed"
What amenities are available at SureStay Plus by Best Western Mobile I-65?
We found 8 amenities for this rental. This includes air conditioner, kitchen or kitchenette, internet / wifi, smoking allowed, and parking.
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