Mansion on Sutter
Hotel in Western Addition, CA
5-Star Hotel
Reasons to book
Great for petsBring all your friends and family, even the furry ones
Well priced for this locationProperty prices in this area are generally higher
Includes essentialsPets allowed, Kitchen or Kitchenette, Air conditioner and more
About this hotel
Mansion on Sutter is situated in San Francisco, within 1.3 km of San Francisco City Hall and 1.6 km of Union Square. The property is set 2.9 km from Moscone Center, 3 km from Ghirardelli Square and 3.5 km from University of San Francisco.
Amenities
Air conditioner
Pets allowed
Kitchen or Kitchenette
Internet / Wifi
Fireplace
Parking
Laundry
Balcony or Patio
TV
Wheelchair accessible
Gym or Fitness Center
Family friendly
Map of Western Addition, CA
Available Rooms
1 King • 4197 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 1 Sofa • 6727 ft²
Sleeps 4
You'll be directed to Booking.com for availability & pricing
1 Sofa • 1 King • 5274 ft²
Sleeps 3
You'll be directed to Booking.com for availability & pricing
1 King • 3982 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
1 King • 1 Sofa • 6888 ft²
Sleeps 2
You'll be directed to Booking.com for availability & pricing
RRRR
Ratings and reviews
100% verified reviews
5.0 / 5.0
Everything.
Amazing customer service.
4.0 / 5.0
the room was very comfortable.
the public rooms felt very cold and not very welcoming
4.5 / 5.0
The place is special. AMANDA made us feel special and is very professional and service oriented Will definately stay again and recommend to all.
The Continental breakfast was available from 7am right up to lunch hour in the front parlor.
Glass of wine on arrival. Fresh fruit, soda and chocolates, in our room. The soda was 2 cans of coke, I suggest offering plain sparkling water as well as many people don't drink sugary sodas. However I am certain if I had asked to swap the drinks it would have been happily done.
Nothing. However, constructive critic:
Shower door seal and hand towel rail hanging loose so minor maintenance for this historic mansion.
Due to staff shortage from Covid 19 The restaurant trades only 3 nights a week, very limited seating and does not cater paying guests or any room service. On the evening we arrived after travelling all day there was no seating availability and there is no in room dining service at all. However this made us go out and explore the surrounding area and we found lovely little fushion restaurants within 15 or so minutes walk.
The bar fridge in the room and our friends room sits directly on the carpet so the door rubs against it to open/ close. If the fridge leaks the lovely carpet would be soiled.
4.5 / 5.0
nice and clean with a sweet staff.
4.5 / 5.0
They were able to address all my requests to make it a wonderful stay for our 10 year wedding anniversary.
Very little not to like. Excellent experience overall
5.0 / 5.0
location and secure parking
odd musty smell throughout
4.0 / 5.0
Stunning home, so unique and wonderfully updated. Room was beautiful, comfortable, had nice accessories. The staff (1) were very friendly and helpful. There was basic breakfast to grab in the morning.
Limited staff, had to wait 40 mins to check in as only one person was working and was helping someone else. Restaurant has not reopened since COVID, due to staffing. Parking was $50+
4.0 / 5.0
Could have had a more complete and freshly cooked options like freshly brewed coffee , omelettes scrambled or / fried eggs, chicken sausage , etc. would have paid a bit more for the room.
More up front information about dining opportunities at your place
4.5 / 5.0
The room was quite comfortable.
4.0 / 5.0
All good . Staff very good .
Room size
5.0 / 5.0
Gorgeous boutique hotel, wonderful staff- made us feel like royalty!
nothing, it was perfect!
4.0 / 5.0
Room was beautiful clean staff helpful
breakfast was spartan and dry rolls. not much variety
5.0 / 5.0
I loved every detail, the staf, Amanda, Omar make me feel like a princess.
this will be my second home in SFO.
5.0 / 5.0
Parking for 1 day was a bit expensive but convenient.
2.5 / 5.0
I LOVED the bed. So comfy and plush.
The staff did the best they could. Very kind. Very accommodating.
The hallway on the third floor smelled musty and old. Really unpleasant. My room lacked light. You need to wait for someone to let you in at night, which makes sense, but I’m sure there’s a better work around. The giant metal key is ridiculous. The freebies (apple, shriveled nectarines, warm coke and diet cokes and
Yogurt nuts) were kinda sad.
The slippers that they put by your bed look extremely worn and not like something I would put my feet in.
Everything was kind of disappointing in a way that you know you missed the hey day of this space and this hotel. Everything just felt sad, old and tired. I’m sure that Covid had a lot to do with it, but this space could definitely use a refresh.
5.0 / 5.0
The property was beautiful and very antique! would definitely stay again!
n/a
3.5 / 5.0
The staff was super nice (I would give a 10/10), but the facilities are definitely far below a 5 star luxury hotel. It’s located near a busy street but it doesn’t have double layered windows to properly isolate the noises (especially during the night and early mornings). The breakfast is kind of a joke for a luxury hotel - cold breads, limited selections, teas that you can easily find in any supermarkets.
The staff was super nice (I would give a 10/10), but the facilities are definitely far below a 5 star luxury hotel. It’s located near a busy street but it doesn’t have double layered windows to properly isolate the noises (especially during the night and early mornings). The breakfast is kind of a joke for a luxury hotel - cold breads, limited selections, teas that you can easily find in any supermarkets.
5.0 / 5.0
We decided to look for a hotel that was not part of a big chain and came across Mansion on Sutter. The hotel was so welcoming, clean and comfortable. It was spotlessly clean. Bed was so comfie. Fitness room was modern and clean. Hotel building and reception classic and quality. Lots on interesting art and antique including the furniture. Really enjoyed our stay there and will visit again
The bar area was sadly not open. it looked really cool and when re-opened will add to the offer.
5.0 / 5.0
Exceeded our expectations. I'm a big fan of boutique hotels where old houses have been converted to rooms and I'm most definitely coming back here for another hopefully longer stay.
3.5 / 5.0
lovely accommodations and very attentive concierge
the location wasn’t quite as convenient to restaurants and other amenities. good spot to stay if your primary method of transportation for experiencing SF isn’t walking.
4.5 / 5.0
Beautiful property, comfortable luxurious room, excellent welcoming professional staff.
No complaints.
FAQs
How much does this hotel cost compared to others in Western Addition?
The average price for a rental in Western Addition is R 3,060 per night. This rental is R 516 less expensive than the average.
Is parking included with this hotel?
Yes, parking is listed as an amenity at Mansion on Sutter. For more information, we encourage you to contact the property about where to park.
Is there a pool at this hotel?
We didn’t find pool listed as an amenity for this hotel. It may be worth double checking if a pool is important for your stay.
Is Mansion on Sutter pet friendly?
Yes! This hotel is pet-friendly. For more information, we recommend contacting the booking provider about animal policies.
What amenities are available at Mansion on Sutter?
We found 12 amenities for this rental. This includes air conditioner, pets allowed, kitchen or kitchenette, internet / wifi, and fireplace.
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